First of all, it's sparkling clean.! The manicure and pedicure were both very well done. I felt…read morecomfortable being there. Very highly recommend and will definitely go again

I absolutely love my nails , John was great and was able to free style the designs I wanted with…read morePristine precision. Coming back every time! Def recommend to all

Monroe Nails consistently delivers outstanding service with a perfect blend of professionalism and…read morefriendliness. Plus, their prices are impressively affordable.

My regular manicurist couldn't get me in before a vacation. I checked Yelp and tried Monroe…read more Excellent service and very reasonable. I will return.

I just got a dip manicure from Elite Spa. The file electric nail file, and sculpting tools were…read moredirty. There was fingernail dust and old nail polish on them from previous people. After they finished using it the tools on me they just put it back in the drawer without washing them. The prices are cheap, but I think they are violating health codes. The nail tech filed my nails so hard my skin below my cuticle started bleeding. Ouch! The prices are cheap but it's no worth it.

I discovered this place because it just so happened to be next to my gym and I needed a nail salon…read moreASAP. I was welcomed right in and asked to pick a color and waited only about 2 minutes on a busy day. I asked them for a simple design they did very well on. They offer acrylic nails (hard to find these days) and do an amazing job as my nails I've gotten done there twice now have lasted longer than 3 weeks. What I really like about them though is they are very American/English friendly - super knowledgeable - and quick. Lastly, I've also gotten a pedicure they did a great job on too.

The details on my nails were pristine. They said they did. It take walk ins but were able to…read moresqueeze me in so I would call ahead!

I appreciated that they could take me as a walk-in for a full set of acrylics. The service was…read morequick but high quality and reasonably priced, and both nail techs were very friendly and kind.

I came in today August 23, 2025 to get some blonde highlights. I have been trying to achieve that…read moreICY BLONDE look for quite sometime. I saw Sera, and she absolutely crushed it!!! The time, patience, precision, technique and heart that put into my hair is UNMATCHED!! I will never go anywhere else again! I 100% recommend Sera and W Salon to anyone for all your hair needs. Not to mention that the place is absolutely adorable, and has such a welcoming vibe to it!!

I have come here for months now and always receive an amazing haircut, I go to Cameron and he…read morealways knows what I want! He gives me advice on how to keep my hair nice and what haircut he suggests. The staff are friendly and I feel welcomed every time I come here!

Flew in from California for a high school reunion in desperate need of a mani pedi! Found Amy's…read moreNails Plus online and called for an appointment. Amy was super quick to call me back and was able to fit me in early the next morning! Her studio was cute, clean, efficient and in a great location. I had a regular Mani Pedi and five days later my nails still look as great as they did when she finished!! Amy's Nails Plus will definitely be my "go to" nail salon from now on in Rochester!! Oh, and did I mention that Amy was super friendly & professional! We had a great conversation together. Wish I had known her years ago!

I called midday and Amy was able to fit me in that afternoon. The space is clean and cozy - Amy is…read moresuper sweet, easy to talk to and super professional. I will definitely be back. Highly highly recommend!

Their structured gel manicures are so good! The nail techs are awesome. Really great people and…read morenice vibe in the salon. I go every 3 weeks and am never disappointed!

First time trying Nail Candy Salon...the nail tech was classified as an apprentice but I didn't…read moreexpect a regular, simple polish to be a challenge. I have two cuts on my fingers that were blamed on my having "thin cuticles" rather than the technician's carelessness. She put what looked like a powdered hemostatic agent to stop the bleeding. Additionally, this salon tries to be high end but the customer service is unprofessional. The technicians banter amongst other, and don't even acknowledge the clients.

I have been going to this salon ever since it has opened. In the beginning the customer service was…read morea 10. Always greeted with a smile and a complimentary hand, arm, and back massage with every manicure. They even bent over backwards to expand their powder dip inventory. However, fast forward 2 years, and the customer service has significantly declined. Every time I come out of there I am less than thrilled with the shape of my nails. When I finally spoke up I was told that the nail shape (that I already had) I requested (I found out it's called skinny coffin) is a $5 upcharge. That's on top of the already $5-10 (depending on service) increase in their prices over the last two months. The nail tech did a poor job with this nail shape. They no longer give the complimentary back massage and give a maybe 2 second hand massage. Finally after I paid and I gave a less than amazing tip, the girl questioned why so little. I'm rating 3 stars because not every employee is this rude and inept at their job. It is a very clean environment. However, it is upsetting how much their customer service has gone downhill in the past year.

my experience was AWFUL. i wanted a full set of acrylics short and french tip and before he even…read morestarted he said 80$ and i was like okay whatever maybe they will come out lloking super cute. NOO this guy had no idea whathe was doing he cut my nails way too short i asked for square and i walked out with BUBBLES on my fingers, i ended up saying no to the french tip and just doing a clear coat instead because i was so pissed off, would not recommend this place and i will not be going back

I have been coming here since we moved here almost eight years ago. I like supporting a local small…read morebusiness. Usually I get a pedicure with Elizabeth and now I come for facials with Courtney. This might seem like an indulgence but after the summer I had I needed this. The facial she gives are fabulous, but the arm, shoulder and upper back massage it's a welcome treat and I usually sleep better after having this done. Staff who work here a so lovely and so are the owners. Make appointments kids

After several years of coming here, I still wouldn't go anywhere else. Yes, I could order online or…read morego to Sephora, but Waterlily and Sepora are worlds apart--and why not when we can support local--AND it's actually better?! First of all, the vibe is completely different. Waterlily is an old house that feels cozy and warm. All of their employees are so elegant and classy and have the utmost customer service at heart. They offer spa services, skin products from certain lines (can't say much about them as I haven't explored them really), and only Trish McEvoy and Laura Mercier make up. However, I love Laura Mercier, and a few Trish McEvoy items (on their suggestion) have become staples for me. I won't use this forum to talk about Laura Mercier, but it really is an excellent make up line. For me, I always like to try on new products or just test out some make up for fun when I go in to stock up on something I have run out of, and they are always happy to put something on me. Plus, every time I go, I learn a new technique of some sort. These ladies really know their stuff. It isn't like at Sephora where you get some high school girl who has only been using make up herself for like 2 years and may have managed to memorize a few key facts about the entire store since she's overwhelmed by the surplus of product lines and hasn't been around long enough to try 1/100 of them. The ladies that work at Waterlily are skilled make up artists and fans of make up. They have a strong knowledge of what works given your face structure, strengths and weaknesses, and how to apply the lines they sell. And they often have national make up artists come in. Oh, and also they keep a file on which products you ordered so if you wonder if this new shade will go with anything you have, they can just look it up and say "Yes, this will go perfectly with that cream shadow in x shade you bought" or if you come in for more concealer, but can't remember what color you are, they know. Very helpful! And some of them even remember my name! What store does that?? Recently, I've had a few issues with a certain product line and they are always good about returning or exchanging. However, know that they only offer store credit, not full returns, which is the only drawback of this store.

Very friendly staff. They were very welcoming. They did a great job, great prices. As a walk in…read morewe did not have to wait.

I had a very nice woman polish my nails. The salon was clean and pleasant. I was happy about…read moreeverything until I went out to my car and noticed that the polish did not cover the whole nails on one hand. The polish didn't go back to the quick of the nails. I went back in and it was fixed. I would have given a higher rating except for that.