I've taken three feral cats here to be spayed and neutered and had a great experience every time. The staff was always so professional, organized and friendly. I was a little confused by some wording on the website, so I emailed directly and got a same day response that cleared everything up. Very peaceful and clean facility. I'm so grateful for this resource! read more

San Antonio Humane Society - Feral cat line, Tuesday 5:55am - Animal Shelters Near Me - San Antonio, Texas

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My experience was not good they had me wait for 2 hours just to tell me I needed my vaccination and that was really messed uo in my opinion and they just took my money like ut was nothing I think that is horrible and the tech name Matthew just smiling like he had done me a favor never again just for a trim of her paws and a weigh in thin have the nerve to ask me if I wnat to get her another rabies shot and I was like no it has onky been 3 weeks is he really that slow I do nit know wete he got his lines e to work with animals but whoever hired him needs to rethink things. read more

why don't you show adoptable cats etc...instead of babaling about compliments from people!!! you are not user friendly when it comes to looking for pets to adopt!!!!!!!!!!!!!!!!11 read more

I was very excited to have my 1st foster. This location does a lot for the city and some forgotten animals. However, the kitten that I was given to foster had fleas. I have two other cats. They had a bad reaction to the fleas (which they've never dealt with). I took them to vet paid $300. I spent an entire weekend spraying, cleaning, washing everything in my apartment. I wish they would have suggested that I bathe the kitten when I got her home. I am struggling with bills.... this was a huge unexpected expense for me. Im very disappointed and may never foster again... read more

Adopted our beautiful dog here years ago but thought I'd share my unfortunate racial profiling experience. I dont know if the skinny bald white cop with glasses is still around here, but the day I came to adopt my dog he accused me of bringing in Marijuana because he could "smell it when [I] came in" Mind you I smelled something in the trash can right next to the entrance doors when I entered. He waited until I was trapped in the puppy adoption room to interrogate me, crossing his arms and blocking the doorway. I told him about the trash can by the doors, and that he could search me if he wanted and he huffed and puffed and said "no I would need a female cop to do that", and it ended there, no apology, just walked away. I should have gave him a piece of my mind. Anyways, great place to adopt but be wary of the racist cops. The staff was amazing, attentive, and answered our questions. I did not bring this issue up to them as I didn't really know what to do at the time. read more

Dont come here for help. Especially if you bring strays. They will lie to your face about being able to treat animals so you wouldn't try to surrender strays. Brought 1 month old kittens. Was told they are too young to medicate. Which is a lie. Two kittens died a week ago. Asked if they can help with any and would pay and take them home and they again said they arent a vet clinic yet make vet visits to public. Like wtf read more

If I could give the San Antonio Humane Society zero stars, I would. I adopted a kitten from them under the impression that he was healthy and properly treated--only to find out after I had already spent time bonding with him and paid the adoption fee that he had been treated for ringworm. First of all, he was NOT treated properly. The kitten was still highly contagious and has now infected my entire house. I am covered in ringworm, it spread to my scalp, which can cause permanent hair loss, and I am now forced into a daily routine of disinfecting everything for 2 months--washing my sheets every day, using special medication, washing my hair with medicated shampoo, bleaching my floors, and even having to replace my bed. This is not a minor inconvenience--this is a serious fungal infection that could have been completely avoided if the Humane Society had done their job properly and been transparent from the start. Instead, I was only told about the supposed "treatment" after I had already committed to the adoption, which means I was already exposed. And clearly, this kitten was still very much contagious. What's worse? When I called them about it, not only was I offered NOTHING in terms of reimbursement, but they actually had the audacity to act like they were doing me a favor by waiving the return fee since I was within the 30-day window. A return fee?? For a sick cat they failed to treat properly?? That's outrageous. To make matters worse, one of their staff members had the nerve to tell me that ringworm "goes away on its own" if you have a strong immune system. Excuse me? That is a blatant lie. I have an incredibly strong immune system and I have NEVER had ringworm in my life--until now, thanks to this complete negligence. I have had over six cats in my lifetime and never once dealt with this. This infection came directly from the kitten I adopted from them. I trusted the Humane Society to provide honest, responsible care for their animals before placing them in homes, but they failed in every possible way. This is unacceptable, unhygienic, and downright unethical. I will NEVER adopt from them again, and I urge anyone considering adopting from this place to think twice unless you want to end up in the same nightmare I'm dealing with. They should be held accountable for this level of carelessness. read more

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More concerned with what they think is an ideal home than what is likely to be an ideal home. We wanted to adopt a large hyperactive dog and give him lots of love and room to burn off his energy. We were declined because he was not going to be an exclusively inside dog. He would have spent every night inside and most days going in and out as he pleased. I doubt a large energetic dog could be truly happy in their "ideal" environment. read more

They offer low cost spay and neuter.. they dont have separate days or sections for cats and dogs. On the day you take in your pet there are at least 50 other people with their pets all in one room. The animals are all terrified by the time they take them in...my kitten was given an Anastasia that made him very aggressive for 10 hours after the surgery.. he came out with a bloody nose and lip.. scratched on his muzzle and ears... I had to take him to the vet the day after the surgery. Humane society take too many pets at one time and can't Properly care for each pet. I am very disappointed with the treatment of my pet and given the choice again I will pay at a vet office instead.. shame on you Humane Society. aren't your staff supposed to care... or is it just a job? read more

I have been taking all 4 of my pets to get their shots and preventive stuff for the past few years. I'm normally in and out within 30 minutes. Not this last time. I was there for 1 hour in a half!!!! Why is that? I had an appointment Been sitting there for 25 minutes a woman comes in and within 10 minutes of her sitting there they took her before me. They did this twice to me and another patient. When I brought it to their attention the front desk did not do a thing about it. They couldn't even say they were sorry. There prices are no better if not more then Vanguard mobile. The lack of customer services and communication was awful! I will be going back to vanguard mobile!! Management need to train their employees how to communicate and do their job properly. read more

Do not apply here. I went through the laborious process of filling out an application for employment. availability, willing to work overnight weekends and holidays. A few weeks go by and yesterday I get an email we set up a time for a phone interview for the 8th. Then I get an email me today canceling the interview saying they are going in a different direction and best of luck on my search. Come again? People make arrangements for interviews because they want to work. No because of your "different direction" the schedule I moved around for your interview I cannot get back. I reached out via email and got standard PR replies. So to any future applicants, don't waste your time with this place. Don't even waste your money supporting them either. Do yourself a favor and ask AI about the San Antonio Humane Society and you'll get this: AI Overview The San Antonio Humane Society has faced concerns regarding scams targeting pet owners, as well as potential issues with staff behavior and the handling of stray animals. While they have a dedicated medical facility and a high save rate, some users have reported negative experiences with their staff and policies. Staff Behavior: Some users have reported unfriendly or unhelpful staff experiences, especially when dealing with stray animals Staffing and Management: Employee reviews indicate low pay, poor management, and a fast-paced, understaffed environment, with some employees expressing a lack of loyalty and a lack of opportunities for advancement. Patron Experiences: Unhelpful and unfriendly staff: Some patrons have described interactions with staff as unhelpful and unfriendly, especially when dealing with intake procedures. Lack of clear communication: Some have reported difficulty getting clear answers or information from staff about policies and procedures. read more

Today I found a beautiful Terrier mixed dog around my neighborhood. I immediately picked her up the street because I could tell she was lost and most definitely not a "neighborhood" dog. I noticed she had a collar so most likely had an owner, but sadly when I took her to my vet they told me she didn't have a chip so there was no way to track her family. I was desperate to get this dog somewhere safe because I had a flight to catch the next day, and frankly could keep her. On top of that, I noticed she was in heat and needed to keep her safe from male dogs. I desperately called multiple pet rescue centers and everyone said no. I was near the SA Humane Society and decided to just show up and try my luck in person. Thankfully the team immediately said yes to taking her. I might have shed a tear or two during my plead to help her, but I was so happy to know she would be in a safe place. The process was very easy and I just had to fill out one document and pay a fee (more like a donation). Thank you SA Humane Society for keeping beautiful dogs like the one I found today in a safe space. read more

Amazing clean and professional. A special group of people work there and we are thankful for what you do.

I have adopted two puppies from this location at different times....Rosie (Dahlia) and Gizmo (Biggie). Our family is so grateful to everyone that works there, for doing all that you do! They were both positive experiences, and turned out to be wonderful doggies, thank you! read more

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Made the mistake of thinking, Humane would help connect lost dogs with their owners. Sought help for a stray, beautiful, dog near our place. Counter lady didn't understand me at first (I have yet to perfect SA "English"). Then asked others to assist and they just shrugged their shoulders. She gave me a totally useless petcolovelost.org site...not for reporting strays. Puro SA. read more

Peaceful and beautiful. I wish I could give you guys a 5* +. Great job. The animals look happy & healthy. Keep do what you're doing read more

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I manage to walk out adopting a pet. The experience however was not the greatest. This location makes it very difficult for anyone to adopt a pet. And the young lady at the counter name Veronica is not very friendly at all nor does she care to hear anything you have to say. That made my experience all the worse. Thankfully, I was able to walk out with a beautiful kitten and listen great healthy condition. The Humane Society should really consider the people that are working at the front counter a little more carefully. People go there to try to save an animal, not to be treated poorly or turned away. read more

San Antonio Humane Society - My soon to be new kitten - Animal Shelters Near Me - San Antonio, Texas

Ok I was skeptical since my last human society was in another city and was so different. This place is so new and clean. It's very inviting. I had a 7:30 appt. By 8:12 I left to come back at 3:00. She was actually ready for pick up when my husband arrived early to get her. He was so impressed with the facility. They did forget to give us the rabies certificate back, but they already reached back out to apologize and have put it out in the mail. Thanks for taking care of our baby girl Sophe. read more

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I found a 9 month old cat who is social and sweet but having a dog that did not blend with Cat I went to Defense League to see if she had a chip or nurtured. The staff was so kind and caring and I am taking her back to them next week for her fix and I hope they find her a good home. In the meantime I have posted on Facebook, Nextdoor Neighbor to see if anyone lost her as she is an inside /outside cat. It was late on Monday and the staff still had a great attitude! The place is beautiful and a tribute to all the folks who made this beautiful facility possible! read more

San Antonio Humane Society - Found Sweet silver cat with green eyes in River Oaks! - Animal Shelters Near Me - San Antonio, Texas

My baby boy is the love of my life! Whoever returned him thank you! Because now he's receiving an abundance of love!! Your loss is my gain This is my son Zion Mapa read more

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DO NOT TAKE YOUR PET HERE! I took my puppy in to get neutered he came home bleeding consistently I took him back immediately the next morning. They said he is fine just to give him a pill. The bleeding got worse and we immediately took him to the emergency room where they found internal and external bleeding due to how rough and incautious they were performing the surgery. I had to hospitalize my puppy for 2 days and get emergency surgery and a blood transfusion costing me $5,000 due to THEIR MISTAKES AND CARELESSNESS. If I didn't take him in or have the surgery performed he would have had to be put down or have passed away and they gave no cares in the world. its cost effective but dont risk it at all my baby almost died cause of them. The photo on the left is before the emergency surgery and the photo on the right is after , clearly there was a issue they dismissed! read more

San Antonio Humane Society - Animal Shelters Near Me - San Antonio, Texas

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Staff was not helpful and unfriendly. Brought in stray dog that was aggressive with my pets and receptionist said they only accept appointments. I explained that I called the previous day and no one returned my call. I also reiterated that it was not my dog and I could not keep it. She called supervisor (and police prob because I said I could not keep it), but next person just told me the same thing about "by appointment only." I asked to get dog scanned. No one answered so I asked again. They obliged and unfortunately it was not chipped. I asked what could I do. They gave list of other shelters and then asked why I had the dog. This question was crazy since I already explained several times that it was aggressive to my pets. Are they saying it's ok for it to attack my pets?! All they replied with was that I was in possession of the animal and they can't help. It's no wonder why people dump animals with this type of "help." read more

My cat Luther loves to chill outside my apartment with his cat friend who just run around the apartments. and he's under my ex husbands name. He got an email saying they found my cat. So I go to this place and this one lady in the front has such an attitude with me. And now they're making us pay $50 and verify that he's mine. I understand, but why the attitude??? Y'all need to hire people with social skills. But Diane was great though. She's great read more

San Antonio Humane Society - The lady with the glasses is rude. - Animal Shelters Near Me - San Antonio, Texas

We have a very playful pup that was in need of a friend that could keep up with her energy. We found the perfect match here at the SAHS. They have implemented seamless processes to allow adoptions to proceed as safely as possible with new covid protocols. The facility was extremely well maintained & the staff were all very kind and helpful. We were able to spend time with our boy, schedule a meet & greet for the pups, and finalize a contactless adoption. Although much of his background is unknown, I appreciate the medical history they were able to provide me. They certainly took care of him in his time there. Thank you SAHS for the perfect addition to our family! read more

San Antonio Humane Society - Animal Shelters Near Me - San Antonio, Texas

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when I went in I men I had 8 pets and I went on to look at some puppies and picked the one we filled out everything they ask for our pets names then shatter my heart but just then telling we had the lawful limit of pets . just plain cruel immediately I burst into tears cause I have been planing on a dog for a year read more

Adopted 2 of my pets from here also foster for them. Clean facility with the most amazing dedicated volunteers as well as staff. read more

San Antonio Humane Society - Foster kitty - Animal Shelters Near Me - San Antonio, Texas

Very difficult to have them take a stray that was (probably) dumped in our neighborhood. Have to be in line at 7:00 AM just to get a number and the intakes start at 10:00. This sweet, but hyper dog would not be manageable for that length of time. read more

My cat came to get neutered and they took great care of him! I was so relieved. Very seamless process if you arrive early!

I absolutely love the SA Humane Society! I've adopted one dog and two cats from them in the past. The staff is always friendly and helpful and the facility is always clean. I love that they're a no kill facility and they clearly take care of their animals. I've donated money and supplies to them in the past and will continue to do so. read more

San Antonio Humane Society - The love of my life. - Animal Shelters Near Me - San Antonio, Texas

I adopted my puppy from this place. She's the sweetest thing ever. They gave me her two days after the application process and had her neutered and with all shots, microchipped , and flea and tick prevention. They are a clean and friendly location that makes you want to open your heart to a new friend. We came in to look but got a family member instead. The prices are also very fair. From products to adopting, I can't wait to be able to adopt another. read more

San Antonio Humane Society - Lola the pup - Animal Shelters Near Me - San Antonio, Texas

They shaved part of my husky's tail during his neutering ... the under coat. Anyone who owns a husky knows you NEVER shave the undercoat on a husky it may never grow back properly read more

Ended up adopting a new family member here - the staff definitely knew their animals and their personalities. We explained how our home was and how our children & other animals act, we we're immediately paired with another dog who was very compatible (per recommendation of the staff). The other individuals not working in the kennels were also very friendly. The interviewers and front staff were all kind and accommodating. Make sure to go here instead of looking for puppies or breeders, please! You may find your forever friend here!! read more

San Antonio Humane Society - Animal Shelters Near Me - San Antonio, Texas

I can't remember how long it has been, but I think 11 years ago I adopted a puppy named Shep. He was a Shephard mix. I have a lot of great memories starting from the day they put him in a room with us. Shep's name was changed to Bo. Bo passed away on December 15, 2022. He had bladder cancer. Those last days were difficult, and so was the decision to allow him to pass over. We loved Bo. We miss him so much. I will be forever grateful, to the Humane Society for introducing me to Bo aka Shep. read more

UPDATE: The week went by, and the Director has not returned my phone call. --- I just spent 2 1/2 hours at the Fredericksburg Rd location with our two daughters. They fell in love with a kitten they wanted to adopt. After spending an hour waiting in the lobby for a staff member to meet with us, we were interviewed about our past animals. We mentioned how we had feral cats as pets back when we lived way out in the Missouri countryside on 20 acres and how most of them disappeared due to predators, one died of being run over by a car, and one had to be put down because it attacked a neighbor's daughter who was visiting. The interviewer proceeded back to a computer and took a long while, so I peered back to see what was going on, and she was on Zillow looking up our home, viewing photos of the rooms of our house (a two story brick home in a gated community)! Seriously!!! She came back and sat down with us and told us that she needed to see rabies vaccination records for the feral cats in Missouri, and if we couldn't produce those, we couldn't adopt from the San Antonio Humane Society. I was absolutely floored, and explained to her how these were not normal indoor pets like what we were planning to adopt and care for. The staff member wouldn't budge. So, we drove home with my youngest daughter (8) balling her eyes out in tears. I have a voicemail in to the Director, so we'll see where that goes. read more

We took our dog in to get neutered and we thought that it had gone well. A couple days later we noticed that the swelling was still pretty bad, along with fluid leaking out and that there was a hole along the incision. We made sure that right after he was neutered we kept his cone on, in the kennel and limited his activity. We took him back in to SAHS and they said that the hole was fine and normal. We then called three other vet locations and sent them pictures. They all responded "that's not normal at all". Please do not take your animal here for spaying or neutering because they obviously do not care about the animals. We took our pup to the Guilbeau Station Animal Hospital and they were very nice and informative. They fixed him up and is now doing great! read more

San Antonio Humane Society - Animal Shelters Near Me - San Antonio, Texas

It was time we got a little partner in crime for our lab. Cat? Dog? It didn't matter since my dog thinks everyone is her friend. I loved the playful chocolate lab and a beautiful little Siamese, but there were already paperwork started for both of them. I will have to check back. Impressively enough, the facilities are clean and well ventilated. The dog and cat shelters are in its own buildings. The dogs are two to a room. The adult cats either have their own cubey or share a play area with another well-behaved cat, whereas kittens are two or three to a cubey. This shelter is a breath of fresh air. It can probably serve as a benchmark for other shelters to strive for. read more

San Antonio Humane Society - I heart. - Animal Shelters Near Me - San Antonio, Texas

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Last week we adopted our very darling little kitty. Unfortunately since then I've been at the Vet continually. First it was intestinal parasites, which I was given medication. The Vet said the Humane Society doesn't tests for things like this. Next was an upper respiratory infection, which was the same case more medicine and the Vet saying they don't test for this. When this all began, I tried calling the San Antonio Humane Society and all I got was an answering machine. Not till the end of the first night did I get a call back telling me to take her to a Vet. By this time, 6:00, all Vets were closed, which I told them. So I had to take her to the Emergency Veterinary Clinic. I would never adopt a pet from this shelter again. read more

We had our animals spayed here and we have now adopted a new furry family member. The staff is always so great and the volunteers are so sweet. Thank you for all you do for our 4 legged friends. Very compassionate staff from the office to the medical!!!! Very clean and well kept shelter and you can see how much the staff loves these animals. also a lot of extras you can buy for a new pet... read more

I have not personally adopted a pet from here, yet, but plan to, and will update my review after that. This is just regarding my initial visit. The faculty is super clean and very nice. Many places tend to smell just because dogs can be stinky when you have a bunch kenneled together. But this was not the case here. The dogs have plenty of space and seem to be well cared for. All of the employees and volunteers we encountered were happy to help and answer any questions and were very knowledgeable about the dogs. They were happy to help us get a few out to walk around. As I have said, I haven't gone through the adoption process yet but I know I will be back. read more

The Humane Society of San Antonio is by far the most beautiful animal shelter I have ever seen. The place is amazing, with different buildings for dogs, cats and puppies all joined by a central courtyard complete with marble benches and a coy fish pond. Talk about a puppy's paradise! Aesthetics aside, this place houses nearly 200 animals at any given time, saving San Antonio dogs and cats from life on the streets or worse. The staff at the shelter is friendly, but you can tell that they are busy! They clean, feed and walk the animals, with the help of volunteers, and try to provide you with as much information as possible about particular animals. If you are interested in puppies, there is a special "Puppy Palace" dedicated solely to little guys. There is also a "Kitty Kottage" for cats, with special playrooms where you can get to know the kitty before taking him home. The animals at this shelter are not euthanized just to make more space, so you can sleep peacefully knowing that the dog or cat you don't have room for will still go to a good home. (This is also why they might not have room for your animal if you want to get rid of him or her... they won't put one animal down to make room for another.) Animals can stay at this shelter as long as they need to, which usually ends up being anywhere from a day to a few weeks. The animals get plenty of love from staff and volunteers, but they would much rather have a forever home with you! The shelter doesn't open until noon (they are busy cleaning in the mornings) and you need to fill out an application to adopt, which can take anywhere from a half hour to a few hours, depending on how busy the shelter is. Before going to a pet store or buying from a breeder, take a look at the animals at the Humane Society. Animals at the shelter are given plenty of love, but they deserve a forever home! The shelter now has a surgery suite where they provide spaying and neutering to help with animal overpopulation in San Antonio. So, like Bob Barker used to say, have your pet spayed or neutered. Goodbye, everybody! read more

San Antonio Humane Society - SA animals are lucky to have this place to call home while waiting for their forever families! - Animal Shelters Near Me - San Antonio, Texas

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