I've work with many different storage companies throughout the years, but I have to be honest and…read moresay that SmartStop Self Storage #6131 in San Gabriel is the best in the business. The place is practically brand new, is always clean, and I never have a problem with entering & leaving the facility. I want to give a special shout out to David, Anna, & especially Eddie. They've all been extremely accommodating & very professional at their jobs. Always very pleasant and courteous when I see them. They are always very willing to help when any issues arise. They are great employees. I feel safe and secure that my things are stored at their facility. Never had any serious issues. I will continue to store my things there because it's close & convenient, the facility is beautiful, but most of all because of the employees.

Sergio was absolutely amazing! I wish he was there every day…read more Very clean facility. The reason for the knock on the star - whoever I spoke with on the phone when I initially booked never said anything about price increases - showing up with a moving van I'm paying by the hour and learning if a big shift in pricing was quite stressful and felt like a bait and switch. Sergio, however, was very transparent, professional, apologetic and surprised this wasn't previously disclosed - I greatly appreciated his service.

I was in the middle of a move and needed a place to store some extra belongings while I got…read moresettled. I took advantage of their special offer, which made it an easy decision. Marisa was great! She walked me through everything and made the whole process super easy. The facility is clean, well-lit, and secure, and I feel confident my belongings are safe. Highly recommend to anyone looking for reliable storage!

Ease of access and good service set APSS apart. The location is super accessible from most areas…read morein the SGV.

Finally decided to rent a unit from here…read more Mike answered all my questions and worked with me to find something within my budget and timeframe. Definitely would recommend getting in touch with this place or Mike specifically because he is fun to converse with and very helpful. Paperwork is straightforward and I love that there is an online portal to make payments and remember details.

Great fast service. Very friendly and knowledgeable Highly…read morerecommended and we would rent from agian.

Excellent customer service and friendly staff. Property is well kept and clean. Access is secure…read moreand units of various sizes for any situation.

I used Porch Self Storage paper shredding services. It could not have been easier and Lorenzie and…read moreDanny were fantastic. Nice value from a cost perspective as well. I will be back!

I've had a really great experience here. Gus is hands down the best manager. Since I started…read morerenting my storage unit, he's always been super helpful and quick to handle any issues. That's honestly why I decided to stay. The facility is clean, safe, and well maintained, which gives me a lot of peace of mind. The whole management team does a great job. I would definitely recommend this place if you're looking for reliable storage.

Book a unit on their website. Met with Anna and Gus. Both extremely friendly and professional…read more Facility and storage unit is immaculately clean. Definitely highly recommend if in need of storage.

Great place and excellent service. Everything was very clean and well-maintained, which made the…read morewhole experience even more comfortable and enjoyable. The staff were friendly, attentive, and made sure all my needs were taken care of promptly. I really appreciated the attention to detail and the welcoming atmosphere. It's not easy to find a place that combines cleanliness, professionalism, and great customer service so well. I will definitely recommend it to my friends and would happily come back again in the future.

Really disappointed. I was a previous customer for 6 years, then left when I moved. Came back and…read moregot a new unit for myself and my mom barely 2 months ago, and they are already raising the rent on us for both of our units by $100 a month! This feels very bait-and-switchy. When I called the manager to talk about it, she just kept repeating that they were month-to-month, as if that excused it, and that an increase in month 3 and month 8 were normal. That would have been really nice to know before we signed up, especially considering the first time I rented here my rent only increased twice IN SIX YEARS. This has never been their standard business practice until now, and I'm really disgusted to see them pulling this BS on their customers this time around, especially with the economy being so bad and people are barely scraping by. Giving 2 stars instead of 1 because the male employee who works here is always very kind and helpful, and I genuinely DID love this business as it was run very well in the past and its always been very clean and safe, but they took advantage of me this time around and I just really do not appreciate it, especially having previously been a happy, long-time client with only positive experiences before this. Its insulting and takes advantage of both me and my mom during a vulnerable moment in our lives. Once again, another business corrupted by prioritizing profit margins over people. Surprise, surprise.

I got a new storage unit here. The storage unit itself is nice and the set-up was easy…read more However my first day moving in, there was no dolly I could use to move in my boxes. The second day I moved in there was one dolly, but it was broken. Can you get more moving dollies please?

Andrew was of great help--assisting me with everything from the initial questions before renting to…read morecompleting the rental agreement. He made the whole process simple and stress-free.

the service was great! I had my locks changed, he was very good and efficient. Highly Recommended…read morethis quaint storage unit

Visited for a quick quote on self storage in the area and this place popped up on my search…read more Surprisingly this place is very clean and very safe! Michael was extremely helpful!! He answered ALL of my questions, extremely kind, courteous, very respectful and very patient. They offer great deals and prices as well so make sure to ask for promos! Thank you again, Michael!!!