The only close by HD is in San Jose. I refuse to go to Oakland ( hinkey location ). I was greeted by some pretty nice people , easy access, plenty of parking, right off 280hwy , pleasant drive. The store is nicely lit lots of room to check out some killer motorcycles. I came for an oil gage & was shown a verity of different types ( after market ) all reasonable prices. I had a pleasant experience & visit. read more

I don't know if this will make matters worse or not but man do the guys over at the parts counter come off as super unfriendly. It got to a point where I got used to it since I frequently stop by for parts when I'm working on my bike or someone's bike. 2 stars cause again I generally get my parts here and they generally have a good stock but lighten up guys haha read more

Amazing experience and very kind staff esp Terry (beef) in Sales and Corey in service! I bought a pre-owned Harley from their dealership yesterday and they went above and beyond to make sure I got the best price and had the best experience. Thanks again for all the help guys read more

San Jose Harley-Davidson - That's my new Quinn - Motorcycle Gear Near Me - San Jose, California

Our daughter went to Hawaii for the first time and bought her dad a hat hoping that it was his size. Turns out it was a little too big. We went to the San Jose Harley store and Areli (Motorclothes manager) helped us. Very friendly, helpful, great customer service and great to talk to. She was willing to make an exchange for the correct size, but they were out. She went on her computer to check for the next inventory and took down my number so when they get them in, she'll give us a call. It's already been a month and some, she finally called and said they were in. She said she put one on hold for us to pick up when we are ready. Later that afternoon, we went in and exchange out the hat and I also end up buying my husband a new flannel he liked. Areli was great! Thanks for your help. read more

I purchased my first Harley Davidson yesterday! I've always owned sport bikes, and have big love for Harley. I did a lot of research as well as checked many locations. San Jose Harley Davidson is the BEST! Rush is my sales guy and has so much knowledge! He was very kind & considerate of what would be best for me bike-wise as well as the financial aspect. I'm tall, yet petite, and needed something I could handle well. My friends & kiddos also played a big part in my selection, Ty crew! I'm used to 600cc sport bikes, mostly rode my ZX6R, Yamaha Seca 2 FJ 600, and CBR250R. Rush is a total expert, no pressure, super delightful, and made the entire experience effortless and super FUN! Santana is BOSS as well! What a great financial plan he created for me and so helpful! Santana is full of life and has a passion for loving life & shared in my stokeness! Miranda too, my finance girl, thank you all! I now have new friends with these 3 amazing human beings who assisted me in fulfilling a dream I've had for years now. I LOVE my 2023 Nightster S ! She'll be with me forever ! 10 stars out of 5 I am an official Harley Davidson owner yay! read more

San Jose Harley-Davidson - Motorcycle Gear Near Me - San Jose, California

So I have been ordering parts from here since back in September of last year. Under previous ownership I had parts that seemed to never arrive. I was unaware of the reputation of the place at the time. I had decided after my experience that I would only use them for quick off the shelf service stuff since they were the closest. They changed ownership and today I stopped In quickly while at work to pick up a couple gaskets and check in on some outstanding orders. I met one of the new owners Mike. He did a little research and I won't air out his dirty laundry but he made it right (at his cost) apologized for something that wasn't his doing and promised it will never happen again under his leadership. I know San Jose Harley has had a bad reputation in the past but this interaction today secured my continued business. I had given up and was not going to make a stink but Mike took the time to dig into it and fix it. read more

I brought my street bob in to get new brakes and suspension. They were fast and my bike looks and rides amazing. Jim helped me out and had great communication and very friendly. I trust my bike in there hands and i plan to keep coming in the future . I also buy a lot of cool clothing and the sales rep girls are super helpful and nice to me. Thank you read more

It was my first time coming to this store and I was amazed by this store, I see nice big motorcycles like when I was a young boy watching the TV show the renegade and now I saw it in front of my eyes. read more

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The new ownership has no customer orientation. You walk in the store and there no one helping! My husband bought a smartphone holder from the sale section which needs another part. The guy never mentioned it was a sale and final! We came back to explain it was not working for his motorcycle and he was rude and said all sales are final and that it should fit. The other part is not in the store!!! What type of service and support is this after being 7 years as a customer!!! read more

I want to take the time to thank Lamar, Brandon and beef and all the other guys and crew and staff down at San Jose Harley Davidson. I appreciate the perfect and A+ customer service you guys really got me on a brand new 2024 road glide You guys are the best and I'm referring all my business to you guys. Thanks a whole bunch. read more

San Jose Harley-Davidson - Harley Davidson - Motorcycle Gear Near Me - San Jose, California

Guys this is the most welcoming Harley Davidson I have ever been in the bay-area! If you are looking for an honest, passionate, patient & professional sale person look for A N T H O N Y P O W E R He is extremely informative! Very passionate and not a snob at all! Trust me if I'm buying a bike it would be this location!. Their sales manager is also very humble! I was getting an out the door price and this lady was just flat out straight forward! No pressure at all!... definitely check them out! read more

If I could put 10 stars I would! Bought my breakout from LaMar and am super happy! I submitted my inquiry online and got a call from LaMar shortly after to set the appt. When I got there I was a bit intimidated with all the options but Lamar was easy going and helped me find the right one. No pressure, no sales, nothing but giving me good information and helping me decide on the right Harley. The breakout caught my eye and the sound caught my heart. He grabbed the keys and started it up and it was like listening to angels sing as I revved it, I was in love. It was Sunday night and they were already closed but Lamar and Brandon were there to help me cross the finish line to owning my first Harley. Recently took it in to service after I noticed a small oil leak which was very slow but when I dropped it off they were extremely helpful and knowledgeable about what it may be. They are taking care of it and made me feel like they were keeping me safe From buying a Harley to getting it serviced, San Jose Harley Davidson is the place to go! Can't thank you guys enough and thank you for making me feel welcomed to the Harley Davidson Family! Go see LaMar! read more

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Shoutout to the service department for getting me in on such short notice Cory and Michelle huge thank you for the help today on my shift linkage can't say enough about the awesome service and speed in which my bike was repaired Always a pleasure dealing with San Jose HD thanks again read more

Terrible finance department, I bought a bike from them over a year ago, but a maintenance oil change package and tire and wheel paid the bike off due trading it in at another dealer to upgrade my bike, tried to cancel my maintenance package. They continued to take the money out of my account after sending an email to finance to cancel the maintenance package. I had to put a stop payment at my bank to prevent them from taking the money out, I continue to try to contact Brandon in the finance department to try to get a refund for the maintenance package that I paid for still have yet to get a response or get any of my money back I would never buy a motorcycle from them again. Rorick lampreda read more

If they got rid of the outrageous markups on bikes then maybe this would be a good dealership. The new owners are smokin' something if they think a $3900 dealer markup on a 2024 Lowrider ST is even remotely ok. A 2024 should be discounted because the '25 models were just announced. I guess they gotta make their money back from buying a failing business. The only amount someone should pay is MSRP + freight + taxes and a doc fee. Setup fees are reimbursed by Harley. I'd rather go down to LA and buy a bike with no markup and have a nice ride back to the bay area than pay what San Jose Harley is asking. read more

Excellent buying experience at San Jose Harley-Davidson thanks to Beef and Brandon. Had a chance to test ride several motorcycles, the team is very knowledgeable and truly passionate about Harleys. No pressure, friendly and professional, great advice, and customer focus. Thank you guys! read more

San Jose Harley-Davidson - Street Bob 114 - Motorcycle Gear Near Me - San Jose, California

Very welcoming dealership. Great customer service and they really care about their customers. Good selection of clothes, flannels and hats.

Update November 2022 I replaced my Harley's Lead Acid battery to the newer Lithium-Ion in 2021. They told me at the time that this is a better battery and will last longer with more cranking power. This was a $300 battery plus the install labor. I even bought an electronic charger to keep the battery always charged. A year+ later I came back from a trip and found that the battery was completely dead. My old lead acid batteries used to last at least 4+ years. Anyway, I had the bike towed back to San Jose Harley using Harley roadside which was a disaster in itself and a story for another day. The service department (with new service reps again of course) told me that the battery is not covered under warranty. And that I have to buy a new one. Even though they seem to have known that the Harley lithium-ion batteries were defective. They even recommended that I go back to the old lead acid / AGM batteries which I did. They did give me a small discount on the new AGM battery and waived the 30-minute install labor. But it really blows that a $300 battery did not last more than a year and a half. The bottom line with this particular case and years of issues with the quality of service at San Jose Harley is that I never truly feel secure that the bike will work 100% of time when I take it out on a ride. Especially with my wife as my passenger. read more

Warning!!!!!! Do not purchase a prepaid maintenance plan from this ownership group. Same people owned San Francisco Harley. I bought a brand new 2023 CVO Road Glide Limited in December of 2023 from Miranda (who is now at San Jose Harley) at San Francisco Harley. I added a pre-paid maintenance plan that was good at any Harley dealer in the USA. The cost was $2,000.00 and was documented on the bill of sale as well as the CA DMV Vehicle Sale Document. Fast forward 8 months. I went to Red Rock Harley in Las Vegas for my 5K service, gave them my maintenance plan name and plan number and assumed all would be taken care of. Turns out that San Francisco Harley took $2,000.00 from me but never paid the 3rd party company that administers the USA wide plan. I spoke with the 3rd party plan administrators and they confirmed that San Francisco Harley never paid them the $2,000.00 for me to be covered AND I was not the only person with these types of problems with San Francisco Harley. After 6 months of back and forth with San Jose Harley (Same Ownership) and their finance team they have gone radio silent. So they basically stole $2,000.00 from me. Beware of any extended service plans this dealership may offer. They defrauded me out of $2,000.00!!!!!! read more

San Jose Harley Davidson parts, service and sales are a Great Group of people and very helpful. Bex in parts is awesome! Always willing to help you find whatever parts you might need. Thank You all !!! read more

Rating would have been a high five but measures a 4 1/2 because they didn't have a bag big enough to carry all the apparel I bought on sale......lol....Areli manages the dept well, I'll be back read more

Love San Jose Harley great pricing great customer service nice bikes, all around good store

Let me start off by saying I met everyone while shopping for a motorcycle here. not paid for or even talked to the business about this post....... Okay here's the deal. Mention to the management how amazing Malcolm S. is as a sales/marketing person for good karma because if there's anything I know it's that this Malcolm S. guy is the best sales person/ relationship management person / person person I have ever met. Imagine a land before time and there's that one T-Rex running the jungle of motorcycles. Ya, that's right you guessed it, that's San Jose Harley. They are pretty new which is why you don't see many reviews. There are people who always go to these things and get upset because, well, lets face it we're in the bay area. this place is 10/10 on so many levels. All my bike purchases are from here for a reason. Because it comes from knowledgeable people who work hard for the sale, and the continued customer-ship. They don't just do their job. they go that extra mile to make you a better more BA rider. They have a great selection of used and new bikes on show, mechanics are fantastic, and there's actually a large selection of parts and apparel at this location. Trust me some of these reviews are obviously kinda fake. I mean common purchasing a flannel? really guys..??? also some guy complained about buying a bike before the dealership opened? Yep, I flagged you. read more

Regarding the bike community, we all have one big thing in common, SAFETY AS RIDERS! We meet many people on our journeys some stay for a lifetime and others are gone in a blink. Malcolm Singh is an Advanced Service Technician at this awesome dealership. Over the last 3 years, he has seen me on my journey and helped me with education on the bike world and the technical part of upgrades and maintaining my beautiful lady. This most recent learning I was blessed with came as the ultimate in safety. About 6 months ago I got some new 12 inch aps put on my bike. Turns out the place that put them on did not put them on right. My throttle was sticking and I had no idea of that issue. While getting my final pre-maintenance service Malcolm came across this issue and as a fellow Vet, Biker, and friend he did not let me leave until this was shown to me and fixed. Turns out the place that put my bars on did not do the proper procedures to install them correctly. Malcolm showed me there was pink grease used on an area that isn't supposed to have grease on it, so that tells me they knew it was sticking and they used that pink grease to try to make it not stick. They were supposed to file down an area on the throttle side of the new bars so there would be no sticking. They didn't do any of that, Malcolm fixed it and made sure it would not be an issue for me. You don't come across people like Malcolm so when you do you better make sure you keep them in your circle, I appreciate all I've learned from him and I've blessed others with what he has taught me. Thanks, Malcolm! read more

San Jose Harley-Davidson - Done right. - Motorcycle Gear Near Me - San Jose, California

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Everyone here is Iike fam great customer service. it's also where I got my bike and I couldn't be more happier than I am. it's a dream that came true for me. read more

San Jose Harley-Davidson - There's still alot I wanna do to my bike I'll post new pics when done I love my fxbb - Motorcycle Gear Near Me - San Jose, California

I bought my first Harley 2 years ago. 2021 RGS, since then I became very close with the dealership. I created good relationship that I hope will last a long time. Jim - service manager, Frank - GM and many more been good to me. I try to give back with referring them business. They are solid people. Thank you. read more

Bought a used bike the first week of September. Just received registration this week(11 weeks later). When I asked about the title to the bike I was given no time frame about when I would receive it. Turns out they sold me a bike that they didn't even have the title for. I've called plenty times and I'm always given the same run around. The bike was also sold to me with bald tires. When I brought this up during the sale I was told they were in spec, even though the tires were clearly on the wear bar. Stay clear, much better dealers around. Only reason 2 stars and not 1 is because it's a bad ass bike Edit 12/22: Finally received the pink slip, both my name and address are incorrect. Deal says they can't help since its already in my name... read more

San Jose Harley-Davidson - 2019 yamaha mt-09 - Motorcycle Gear Near Me - San Jose, California

I want to give a shout out to Terry "Beef" Jones in Sales, Corey the Service Advisor, and Brandon, the Finance Manager! Throughout the entire process, I was treated like I mattered, and my business was wanted. It felt like these guys were already friends of mine. We were able to make a deal, and I went in with high levels of stress and anxiety due to my situation at the time. Thank you so much for how you have improved my life! Thank you for the great experience! read more

San Jose Harley-Davidson - Motorcycle Gear Near Me - San Jose, California

I just want to give a big shot out to Bex in the parts department. She went way above and beyond with customer service. I got what I needed in time and got my bike back on the road. Plus thank you San Jose HD for having the part that I needed with no BS. read more

San Jose Harley-Davidson - Factory 47's. - Motorcycle Gear Near Me - San Jose, California

Been awhile since I was in SJ HD dealership. I gotta say they were no pressure, lots of answers, know bikes and we not the basic 'Car Sales types'. Looked at both new and used to replace my 03 bagger. Bought a used Ultra, great condition and looks brand new. VERY happy and they discounted too- Since Santa Cruz HD went under, they are a great alternative. I gotta ride a bit from Santa Cruz, but it's been a positive experience. Thanks guys. read more

San Jose Harley-Davidson - '18 Ultra and happy customer- - Motorcycle Gear Near Me - San Jose, California

Nice showroom and service department. Friendly staff. Reason why they get only 2 stars is not Being upfront on the pricing and details. Expect to see lot of additional fees and line item in the bill pushing over all cost up. Even when you ask for total out to the door price the one you get will not include these numbers. And the service cost is way to high expect to see minimum 3 hours of labor charged for any service. I would probably not got there again. read more

Terry was my salesperson and he was amazing. I showed up a day early after calling him with interest in a road glide st. When I showed up he said he was actually about to go home but he insisted on staying to help me check the bike out and make a deal. We had several great conversations waiting for some numbers to come back and it was a really easy process and a great time. Got the deal done in a couple hours after some negotiation and I couldn't be happier. Brandon made the numbers work and stayed after hours to get everything finalized since I showed up a little late initially and I really appreciate that. He was super helpful and got me to a comfortable number on the bike I chose. I have zero complaints about my experience. Would recommend the dealership to anyone. read more

Shopping for a new bike I decided to go to San Jose Harley Davidson . The moment I walked in I see exactly what I was looking for the sales rep Rush was very knowledgeable and answered all my questions at that point my decision was very easy. Finance was a breeze I got my new Bike that nigh it was awesome!! I definitely recommend San Jose Harley Davidson. read more

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On August 1st, 2020 my wife and I drove to this dealership looking for a preowned Harley and ended up with a new one. A 2020 Ultra Limited Teal right off the floor. Last one! We wasn't persuaded by these guys, it was our own decision after sitting there contemplating on it. No pushy people here. New was the way to go since it will be with us til we are gone. JoseF salesman and the financial people were was phenomenal and efficient. I went back for its first oil change and they had me in at the time of appt and changed the oil in due time. On another occasion the motorcycle had a manufacturing issue and they came and got it and fixed the issue in a week. I highly recommend this location. read more

San Jose Harley-Davidson - Motorcycle Gear Near Me - San Jose, California

Terry was my boyfriend's Sales consultant, Gil did his finance. Both great people and had fantastic customer service. 10/10 first time buying experience! read more

9/18/21, First off, I just want to say Thank you to all staff of San Jose HD makes me feel part of their family. Thanks to Malcolm for helping me all the way, very informative when it comes to motorcycle. I did went to different dealership but I did not feel the vibes at the dealership. Thanks again San Jose HD. . . . . more free tacos please and I'll come back every Saturday to hang out with the rest of the family. read more

San Jose Harley-Davidson - Motorcycle Gear Near Me - San Jose, California

Best buying experience I've had in a long time. I worked with Terry in Sales, and Gil and Brandon in Finance; each were professional and took time to ensure I understood and was comfortable with the numbers. I got a great deal, better than other nearby HD dealers could offer. If you're in the market for a new Harley Davidson, San Jose HD is your one-stop shop. They keep a great selection of OEM and aftermarket parts and accessories in stock too! read more

I recently purchased a 2022 Tri-Glide at San Jose Harley Davidson. The salesperson, Rush, was incredibly helpful both before the sale, and very supportive after the sale. My hat is off especially to the general manager and finance person (sorry, no names now but will update) because a day after the sale was made, they worked with me to let me keep my trade-in motorcycle. They did not have to do that at all, so they were incredible accommodating. This is the 4th bike I purchased at this dealership, and every time it has been an incredible experience. Right now the trike is getting upgrades installed, as I have done with every bike I purchased. The service department is very, very competent and helpful. I will definitely purchase my next bike from San Jose Harley-Davidson! read more

I had a wonderful experience at San Jose Harley Davidson. Terry, Santana, and Gil, were kind, patient, knowledgeable, and they made me feel welcome to the Harley Davidson community. After my experience, I am sure this won't be my last Harley-Davidson, God willing. I bought a new Fat boy 114 and I absolutely love it! God's gift. read more

San Jose Harley-Davidson - 2021 Fat boy 114 - Motorcycle Gear Near Me - San Jose, California

Malcom & the guys at Harley Davidson took good care of me! Dropped the price on a bike I fell in love with and treated us like friends not clients. Willing to work with our budget and not constantly push sales on us like the other HD dealerships we've been to. Great customer service , Great prices , Great people. Will be coming back & recommending to all my friends and family who need are looking at bikes. Thank you Malcom!!! read more

San Jose Harley-Davidson - Motorcycle Gear Near Me - San Jose, California