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    San Juan Tile and Stone Renovations

    4.6 (31 reviews)
    Closed • 6:00 am - 8:00 pm

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    Ridiculous customer service. Read review for full details
    Kartik A.

    They spent a few days discussing our project and finally quoted us a relatively high number in comparison to competitors. Then they said we are 2 weeks out for their next availability. Since the quote was high, after a day of comparing other quotes, I responded and asked them if materials were including in the quote. And they responded we are busy for 5 months now. Ridiculous customer service.

    Guest Bathroom
    David H.

    Ramiro is a true craftsman. His shower layout ideas ended up really adding the "wow" factor to the master & guest bathrooms which he completely remodeled. He kept the work areas very clean and his tile work is perfect! I would highly recommend him for future projects!

    Bre B.

    What a 5 star worthy company! Ramiro went above and beyond our expectations while installing our kitchen backsplash! I originally chose a natural stone backsplash from Home Depot & mentioned to Ramiro that I wanted a clean/simple look. After starting the project and installing a few square feet of tiling- Ramiro went out of his way to stop and make sure I liked the look of the tile. He thought, given what I said about clean/simple, that the tiling was not going to reach my expectations. He was totally right! I was not happy with the natural stone at all- and he suggested several other tile ideas. He then proceeded to rip out the work he already did at no extra cost and agreed to come back the next day after I had time to shop around for some new tile. I'm so thankful that he (in addition to GREAT craftsmanship) has an eye for design and what looks good. He had a great attitude the whole time, and never seemed to be inconvenienced by my mistake. He said his main thing is for me to love the finished product. I highly recommend Ramiro for his craftsmanship, customer service and honesty!

    Justin Z.

    Rimiro was awesome. Highly recommended. He installed some subway tile on the walls also marble floors and marble trim in our guest bathroom & it turned out beautiful! If you need a good tile & stone guy look no further! Hes your man

    Kitchen Backsplash with cushioned travertine and 3D basketweave tile.
    Vera V.

    I am a recently a mom with a newborn and have a challenging schedule, but really felt compelled to write up a review for San Juan Tile & Stone Renovations since they did such a great job. We contracted Ramiro for our tile installation of our kitchen backsplash. I found him through Houzz.com. Even though he did not have any reviews I was drawn to what I saw on his website. From the pictures of his past jobs he seemed experienced in installing varying styles of tile, especially in regards to more involved designs instead of the standard vanilla "all same type" installation. From our first meeting Ramiro made us feel confident he knew what he was talking about. My husband and I had several ideas and wanted to use 3D effect travertine tile of different types (I will post pics to clarify), but after speaking to him on our initial visit he openly discussed whether our options would work or not. This was actually one of the significant things I was looking for in an installer because I didn't want someone who was just going to install whatever we wanted, but someone who could actually explain the logistics of whether what we were thinking would actually be feasible. He was really great at clarifying and simplifying our choices with his advice because he actually listened to what we were envisioning. He was very quick to consult with me while he was in the process of the installation to spot check with me on whether I was happy with how it was turning out or to show me how he was going to place our accent tiles in the overall field tile. He was very exacting and I appreciated his soliciting feedback to make sure we were seeing and getting what we wanted as the work progressed. Second, we had way one too many electrical outlets (like 8 what was the original builder thinking?!?!) and wanted to have someone terminate and seal them off to clean up the viewable backsplash area and reduce them down to 3 outlets. Ramiro was able to handle and do the work. It was actually great to know he could do more than just tile and we wouldn't have to hire a separate contractor. He actually does whole remodels and can be consulted for any other aspects of your job that you might need done. Then there was the fact that we actually asked him to start the work the Friday before Christmas! We had wanted to get this tile installation done at the beginning of the December month and had originally contacted Ramiro early on 12/2, but I went into labor and had the baby and of course everything got delayed! He was actually willing to work and finish everything before Christmas and we were grateful since most contractors were completely unavailable. Just his willingness to work with us on schedule was a huge bonus. My husband wanted this installation done before the end of the year and Ramiro totally came through. Last but no least we actually found his bid to be reasonable. We had a competing bid that was higher and they wouldn't and couldn't do the electrical work we needed. It was great to deal with just one person for everything to get the job done asap. All in all I usually don't have as much time to write reviews anymore but really felt San Juan Tile was exceptional in delivering quality work in a timely manner at a reasonable price. I am really glad we found Ramiro and will definitely be using him for any future jobs!

    Excellent work.

    Excellent work. Extremely professional. Ramiro took his time to do the job right. The cuts were clean (glass tile) and the installation is all perfectly level. He covered the entire work area and floor and even took off his shoes when he came to look at some other areas in the house we're considering having some tile work done in. He definitely knows his stuff and takes a ton of pride in his work. The price was very fair as well. We're nearly done with a complete gut and remodel job and have had a lot of people working in our house in the past year. Ramiro is one of two that I'd recommend without hesitation.

    San Clemente Master Bathroom

    Ramiro with San Juan Renovations came to the rescue after working with a non-competent designer/contractor on our master bathroom and guest bathroom. We got extremely lucky with Ramiro along with his apprentice Valentino! Ramiro is dependable, incredibly efficient and quick to work yet he paid attention to every detail. He has an excellent eye for design, color and context. We also appreciated that Ramiro does all the work (demo, tile, paint, plumbing, electricity, etc.) There is no need to have unknown sub-contractors coming into your home. Unusual in this trade, Ramiro is a great communicator. He likes feedback as he moves through the project to ensure that everything is done correctly or what the customer has in mind. Additionally he promptly answers phone calls, texts and emails. We give San Juan Renovations our highest marks (they actually deserve more) and we are looking forward to working with Ramiro again on future renovations.

    Backsplash marble all the way up the wall with bullnose edge as Ramiro suggested

    I would highly recommend Ramiro for any tile installation. He installed the marble backsplash in our newly modeled kitchen and did an awesome job. He made great suggestions on design was very meticulous as he hand selected each marble tile and where they should be placed for the best results. The backsplash was ordered custom and very expensive and Ramiro did a great job installing it perfectly! We are very pleased and feel this finished off our kitchen to be showroom model gorgeous! See the pictures and judge for yourself!

    Look at the amazing variation in how Ramiro placed the tiles.

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    10 days ago

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    3 years ago

    Romero is the bomb. He was meticulous and precise. Cleaned his work area and showed up on time. Definitely recommend

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    2 years ago

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    Ask the Community - San Juan Tile and Stone Renovations

    Review Highlights - San Juan Tile and Stone Renovations

    “Ramiro did a fantastic job in gutting a much needed renovation completed on a master bathroom tub and shower.”

    Mentioned in 27 reviews

    Read more highlights

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    We are absolutely thrilled with the product and service we received from G & A. From the moment we…read morewalked through their door, Brandon assisted us with a level of care that made both my husband and I feel like we were a family member. We added on a 200 sq foot master closet room and originally went to G & A to look at carpeting for the new closet. Not only did Brandon spend a lot of time with us on the carpet (which was a small job), he inquired if there was anything else they could assist with. We quickly learned that G & A does not just specialize in flooring, they provide a wide variety of services. In addition to carpeting, we needed painting, stone for countertops and expanded our project to replacing the tile in our laundry room (a long want on my wish list). I got 5 bids for painting and when combining all the above services, Brandon came in with the most competitive pricing. We went with G & A and are so happy that we did. I never felt like he was trying to upsell us and we felt their prices were very fair. In fact, Brandon offered us options with the stone that were more economical than other brands. Brandon was with us every step of the way! When the tile I picked out for the laundry room was discontinued, he found one very similar which I ended up liking better anyways. When they started the laundry room project, while removing the old baseboards, there was an issue with some of the drywall. Brandon quickly stepped in and had one of his guys perform drywall repair right away so as to not stall the project. They removed and reinstalled the washer/dryer as well. They also updated the 20 year old baseboards to match the rest of the house. All of G & A's laborers that worked in our home were courteous, knowledgeable, and professional. Brandon kept us advised every step of the way. I STRONGLY recommend G & A for any home improvement needs you may have and don't forget, they do way more than flooring! I am attaching some photos of the closet where they laid carpeting and installed quartz, the tile & painting in the laundry room and the painting of the living room/foyer where the new closet was built above.

    I wish there was a higher rating than 5! G&A Flooring was amazing! Brandon came over, gave us a…read morevery reasonable quote, recommended a better and less expensive flooring than we had already purchased. Their crew came and and in 1 day, installed our flooring beautifully. The crew was on time, respectful, professional, covered all our art and surrounding areas, left our house very clean. I cannot recommend them enough! Thx Brandon! We love our new floors!

    FKB Design - Full kitchen remodel

    FKB Design

    (75 reviews)

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    The owner claims she is a designer, but after confronting her skill level, she admitted the she is…read morea "Job Facilitator". Run, don't walk from using this business. You will regret signing the contract. A lot of the pictures posted were from the previous owners, whom she bought the store from.

    MAC Flooring & Interiors

    MAC Flooring & Interiors

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    UPDATE: Recently, I had a flood in my home, and the floors throughout my living room and kitchen…read morehad to be completely redone. I want to reiterate my original review of MAC Flooring & Interiors. Once again, they were absolutely excellent from beginning to end. The quality of their work, their professionalism, and the care they took with my home were every bit as good as my first experience with them. It is wonderful to find a company that delivers the same excellent service when you use them again. I would not hesitate to use MAC Flooring & Interiors in the future, and I highly recommend them.

    If a friend were considering MAC for a home project, I would strongly discourage them…read more We hired MAC to replace our downstairs floors after a positive showroom experience. Tanner showed us Bjelin flooring that was gorgeous, exactly what we wanted. It was a relatively new product, but he spoke confidently about its durability. When he came to measure, I specifically showed our 15-year-old kitchen tile, which had become badly dinged over time, and asked if the new flooring would eventually look the same. I emphasized that durability was #1 to us. He assured me this flooring was exceptionally durable and would not end up looking like that. We received another quote about $2k less, but chose MAC because we expected a smoother project with them if anything went wrong. Sadly, that was not our experience. The product we were sold is not right for our family, and there were also problems with installation, communication, workmanship, and care of our home. Before the project began, I asked about protecting our cabinets and window shutters from construction dust. I was told by email and by project manager Matt that I didn't need to do anything because the crew would handle it. They did not. Only the kitchen cabinets were covered. When we returned home, dust was everywhere inside built-ins and bathroom cabinets and all over the shutters. I spent significant time cleaning and had our housecleaners help at an additional cost. Matt said a lockbox would be used for our key. Instead, I found our key sitting outside next to a planter. He also said he would meet me on the first morning to walk through everything. I waited, but no one came or even contacted me. They also showed little care for our property. They left large chunks of wood and sawdust throughout our yard and poured leftover concrete along the side of our house, onto our stepping-stone walkway and around plants where our children play. And then there was the workmanship. When we returned home, we found: * Multiple noticeable scratches on our new flooring * A dishwasher that could not open because the toe kick was too tall * A big hole in the drywall from demo * A large gap in another section of toe kick * The kitchen toe kick painted the wrong color * Missing hearth trim because they had ordered the wrong length * Finishing trim that took multiple visits to complete * Drain stopper of our newly installed bathroom faucet was broken and hidden * Our couch feet reinstalled incorrectly with stripped screws, requiring us to pay the couch company to repair them It took 6 days after I reported the dishwasher issue before they came back to remove the toe kick, meaning I couldn't use my dishwasher for nearly a week. The plumber they sent also hooked the dryer up incorrectly, so it was venting humidity back into our house. We were charged literally $900 for this work. When I brought up the broken drain stopper with Matt, he said his crew hadn't done it, but would cover the replacement. We had to contact the manufacturer, learn the stopper couldn't be purchased separately, and replace it ourselves. The lack of accountability was a recurring theme. When Kristin walked through the problems, she acknowledged some poor workmanship, but there was no recognition of the inconvenience this project had caused. And the flooring itself has been the biggest disappointment. We don't wear shoes in our house, put area rugs throughout the downstairs, every piece of furniture has thick felt pads, and we are extremely careful not to drag anything across the floor. Yet I discover new scratches daily. My children cannot even play normally with ANY toys on the floor without scratching it. The installation was supposed to take one week. Instead, the crew returned at least six additional times for repairs, mistakes, unfinished work, and corrections. It was summer and each time they came back was a morning I couldn't take my kids out to do something fun. The last few visits were particularly telling. MAC sent a guy who was already leaving the company to repaint the kitchen toe kick. He determined it needed primer, but instead told me to prime and paint it myself. I followed his instructions, but paint and primer leaked under the tape because it wasn't properly sealed. I then spent HOURS cleaning paint off our brand-new floors--something I never should have been responsible for. We expected a high level of care and professionalism for an $18,000+ project. Instead, we felt our home, time, and concerns were repeatedly treated as inconveniences. We trusted MAC to recommend a product that would work for our family after I specifically raised durability as a concern. We now have an expensive floor that requires constant babying and continues to scratch despite our care.

    Handy Randy

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    A First rate company! Outstanding quality work with…read moreguaranteed results. They stand behind their work! Greg and his team are very personable and truly care about their customers. Well worth the wait for this popular repair service...... they can fix and build anything!

    Just a followup to my previous review. I was happy with the work that was completed, but…read moreunfortunately there was one small job for a kitchen repair that was estimated as part of the total job that did not get completed within the time allotted. I didn't mention it in my earlier review because I was assured that we would be a priority for a return visit to complete the three hour job. However, after two weeks I had not heard back so I reached out and I was informed that it was unlikely they would be able to return before the holidays to complete the job and I was scheduled for the earliest time available which is the end of January! Four months from now! And unfortunately the repair is in my kitchen which is why I want it completed before the holidays. I don't think it was too much to expect a return visit within a shorter period of time for an uncompleted job....especially one that I was told would only take 3 hours. And I also find it hard to believe that they are unable to carve out 3 hours in the next four months. So keep this in mind if you choose Handy Randy. This is not the only scheduling issue I've had with them. My original estimate was done in March 2026 with a schedule for the job of June 2026. When June came around, I called to confirm and it turned out the administrator had neglected to add our job to the calendar! So they had to reschedule my job to Sept 2026. Now they are saying Jan 2027 to complete the work! So bottom line....the work is good, but the administration of the scheduling leaves a lot to be desired.

    San Juan Tile and Stone Renovations - contractors - Updated September 2026

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