I've had a great experience living here. The maintenance is great and the staff is very responsive. The floor plan that I got is amazing it is almost 800 ft² for one bedroom and the bathroom is outside of the bedroom. I'm on the bottom floor and I don't really hear the upstairs much of people walking around. it has a lot of storage space too The floor plan is amazing. it has a hall closet that's huge and the bedroom has two full size closets. The carpets are very soft and I have a huge patio door that opens up to the back patio so I have a whole wall that's pretty much all window. there is a window in every room with the exception of the bathroom which is fine. The apartment gets a lot of sunlight and a beautiful breeze. I would highly recommend living here. read more

Alex did a great job here in the Sanleon Apt Villas Always polite and courteous I that you follow up on repairs You are appreciated read more

If you're ok with: - hearing your upstairs neighborhood's footsteps and hearing their closet open and close. - the gardener's using their loud machines at 8am - hearing birds chirping in the trees at 6am Then rent here at San Leon. San Leon should do some additional repairs. Their windows leak is so much noise. Probably won't happen so you need to be fine with the above to live here. read more

This review is strictly for maintenance/cleaning crew's Ramiro Alba. I was doing my laundry this morning and the laundry room was absolutely FILTHY (I took a video of it). It is disgusting how grown ass people use the laundry room but then don't pick up their mess off the floor. There were tons of used dryer sheets strewn all over the floor along with other crap. When I went to put my clothes in the dryer, I bumped into Ramon, who was picking up all the discarded dryer sheets and other crap. I expressed my appreciation for him and decided to write this review. Just because there's a crew doing this, they are not your personal maid. They come to clean once a day and when you leave your crap behind, you're disrespecting your neighbors as well, who have to use the laundry room later in the day. So thank you to Ramiro! Thank you to Miguel, Jaime and the others on the maintenance team as well for always being helpful. read more

2.19.2022 Not the place for people who work from home, who has baby, who is noise sensitive or allergy to the any dust or chemicals. Major construction is starting January 2022 and will be a 18 months project. Each unit/building will be suffering for 3 months noise, shaking, dust, chemicals, paint, limited access and all the inconvenience. And another 3-6 months to suffer neighbor's noise and dust. Plus, parking lot is also starting some major works this week. I feel like I'm living in a construction site. Unfortunately, I just got flat tire from the construction work. There are metal pieces and nail/screws in my tire. Too many major constructions going on in this place. Roofing, Google Fiber, now they are tearing down the patio and porch and stirs and parking lot frame. Each contruction job last more than 2-3 months. Enough! Five stars for the maintenance crew but not for parking issue and contruction parts. read more

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My experience was a nightmare! All the appliances are out dated and go out too often. The water heater had to be replaced after a 3rd party assessed the conditions. The central air either didn't work in the main bedroom or it blew hot air in the summer. Dish washer hasn't worked once since I moved in. read more

My microwave was making this weird sound as if it was about to blow up. Obviously panicking I called the Irvine company apartments office in San Remo and was able to schedule an appointment for Wednesday around 2pm-4pm. Yovany whom was the service worker was amazing, very kind and fast service!!!! He came back with a replacement microwave in less than 10 minutes!!! Wow. As a first time apartment owner I must say, his service was amazing and calmed me down about not being able to have a microwave anymore lol. Thank you, Yovany for service!! It was outstanding. read more

Me gustaría dejare un comentario sobre un trabajador de aquí se llama Alex el otro día tuve problemas con mi refrigeradora y él pudo ayudarme y respondió todas mis preguntas, aunque yo no hablaba inglés. Él trataba de ayudarme lo mejor que él pudo. Muchas gracias. Por su ayuda. read more

I usually do not post scathing reviews, but I must write this one to warn others. My MIL lived in San Leon Apartments for over 2 years and Irvine Company Apartments for almost 10 years. They were doing renovation in these apartments for 3 months while the tenants were still living in the apartments. It was extremely noisy and dusty. They offered cheap headphones for the noise. Also, the workers parked their cars in the guest spots which made it impossible to visit. Now that she's moving out, they will not have any grace in waving the cleaning fee. The apartment is dirty due to the construction caused by the apartments. We asked the manager to waive the cleaning fee, and we were told we could use the $200 concessions for the construction. Even prior to the dust as a result of construction, my MIL's unit smelled moldy and she has developed persistent coughing, which has been exasperated by the construction. This company clearly does not care about their tenants' well-being, and they just want to make money off people. They're getting a 2 star because the maintenance staff (especially Jaime) is super nice, friendly and attentive. If you'd like peaceful living, you should take your hard earned money elsewhere. read more

I would like to give Ramiro Alba a yelp! He is always so kind and he thoroughly cleans Laundry area and pool area I see him picking up behind tenants Every time I see him he always has a friendly smile and that's rare to find employees like that I feel welcome in the San Leon Community Thank you so much!Sincerely Lynn Saleh read more

Yovany came to fix our jammed garbage disposal in a very timely and efficient manner. He was punctual to the maintenance appointment despite it only being made the day prior. The maintenance service here in general is very courteous, prompt and professional. read more

I want to say thank you to Jaime who has recently completed maintenance request in my appartment. It was done professionally and in a timely manner. He also has very good attitude. Back in August 2021, a major repair was completed in my appartment and I appreciate efforts of whole maintenance team. I would like to say my special thank you to Miguel, whom I've known for many years, and Ricardo. They did their work professionally, in timely manner and with nice attitude. read more

Amazing Maintenance, Thank you Jaime for repairing my bedroom door so fast. Your work performace is always impeccable and clean. We appreciate the shoe bootie covers on our cream color carpet. Jaime is always dressed approperiately and professional Thank you Jaime we appreciate you so much at San Leon read more

Holy freaking ant infestation. They did construction this past spring and everything seemed okay besides that entire inconvenience. However, this summer we started noticing small ants. It went from 1 ant to thousands. There are trails of ants crawling across our bathroom coming from who knows where. I think it has to be the drywall. We bought sprays, traps, and terro ant killer. We thought the nightmare was over until we opened our linen closet to find a major infestation. The ants were in the thousands and a source was literally no where to be found. They crawled into a piece of luggage I stored winter coats and purses and made that into a home of their own. I had to throw all of it away because even if we killed the ants their dead bodies and disease filled poops were within all the nooks and crannies of my belongings. We have doused the area with bug killer and thought we solved that problem only to wake up with them right back in the closet. They seem to have grown a resistance to bug killer. The complex offers to come spray your residence but can't confirm if it's pet safe and we have two dogs. I know they aren't about to put us in a hotel while the spray dries because that's not really San Leon apartment style. It's been a nightmare. I can't sleep. I'm always scratching my arms thinking they are on me. It's real life nightmare. Also we have doors and windows shut and sprayed but they are still making their way in to continue to ruin my life. Happy birthday to me right? read more

I would like to recognize Jackie Millan the assistant manager of San Mateo, San Remo and San Leon Apartments in Irvine. I have never met someone who is so dedicated to serving concerns of all the tenants of the apartments in Irvine. it is such a pleasure to talk to Jackie about any concerns that I may have. I wish all of the associates at the Irvine Company could be like Jackie Please thank Jackie for me for her outstanding compassion that she has for everyone. - Steve Frankel read more

I just want to let you know that want of are service manager name Gilberto always help are community on anything we all need we do need people like Gilberto working x us and making are happy to love where we leave very friendly and helpful very nice and very polite thank you very much Gilberto appreciate it very much read more

The management and maintenance team here at San Remo is AWESOME! I put in a request for my screen door to be checked because it was off the track. They came out right away and replaced the whole screen door because it was damage during the apartment construction project. I have lived here 16 years and they have really taken great care of my maintenance needs for me. Even as managements and maintenance teams have turned over since I've lived here I have admired the prompt response to my service requests. And they take pride in completing the requests and making sure the resident is happy! read more

Miguel is a maintenance technician at San Leon Villa Apartments in Irvine CA. His extensive experience makes him effective and fast in his work. I recommend him for any home repair and maintenance. read more

ynovany is the best and he was so good in service, it was fast and clean job was done! really appreciate!

Lived here back in 2002. When we moved into unit 313, the countertops had all these knife marks in it. They ended up charging us to replace the entire countertop because they said it wasn't marked on the move in sheet. Spoke to a friend who also lived in the same unit in 1998. He was also charged for the countertops. In 2004, we found out another buddy moved into the same unit. Went to his place and saw the same countertops with the knife marks. Warned him that both myself and another friend that lived in the unit got charged for replacement since we didn't indicate the tiny knife marks. When my friend moved out, he was charged for the replacement countertops but he contacted me about it and I gave him information about how I was charged and the waived it. This company makes money off taking your deposit for cheap old countertops. They will clean or fill the countertops and then after you move in, the material they use to fill the knife marks will wear off and they will say that you used a knife directly on the countertop. Wonder how much money they made off people for doing this trick? read more

Constant construction in this apartment, from painting, replacing the roof, etc. All of these causes loud noises, cramped campus, or having to move your car every morning at 8am. The new paint job is awful, pavement looks awful, re landscaping was terrible next to my building. Me and my roommate just laughs now at every letter from San Leon saying there will be construction. This happens probably once or twice a month. I understand that you must renovate these apartments, but seeing how often it is, and how inconvenient this is, some sort of compensation in living in annoying conditions would be somewhat appreciated. It's just so goddamn annoying to live in these apartments. read more

Management here is absolutely horrible. I have lived here for over 2 years and a new tenant has just moved in above. I have sent several emails and called several times over the past 2 months about how loud the upstairs neighbors are and all I receive is some copy paste response. I even include recordings of the stomping and they respond back saying "it's not deemed excessive noise" and it's "normal for apartment living". It's like they forgot I have lived here for over 2 years and only just recently started complaining. As of this morning the latest response was "if we can't hear the stomping from outside the apartment, we can't do anything about it". I wish I could attach the recordings here to show you all how ridiculous this is. read more

Anai is incredibly helpful and friendly. She was able to help me swiftly when I was in a hurry.

there has been construction recently. we are given 200 dollars off rent each FULL month this is taking place. many neighbors are having to leave their homes for x amount of dayS because we aren't unable to enter or leave our apartments 8am-5pm. 200 is not enough for a hotel room for dayS. yes. days. this week we won't have access to our stairs for two days as well as having our sliding door replaced (our furniture MUST be moved 5 feet away from our patio slider as workers will be in and out of our apartment ...which is just a beautiful request). just got a letter on our door stating next week we won't have access to our stairs from 8am-5pm for FIVE DAYS! what a slap to the face. people have children and babies and animals. ridiculous. read more

We had problems with our A/C and Jaime got us a new unit . We have been a tennant in San Leon for over 20 years . I should be the owner , just kidding . Thank you, guys !! read more

I want to say a good word about all office people who service residents. They are professional and provide high level of customer service. Especially, I want to mention Janella - she has very nice attitude, does her job at high level and in a timely manner. read more

You should live here if you love waking up to construction, contractors coming into your home to replace a sliding glass door (that worked perfectly fine by the way) and leaving your living room covered in plastic, half of the available parking spaces being unavailable due to construction for going on 6 months, and being completely unable to access your apartment from 8:00-5:00 because they need to block the stair access. If you're a fan of all of that, you should definitely live here. If you're a normal person that enjoys quiet, privacy, convenience, and getting to freely leave your apartment whenever you want, go live anywhere else. read more

I've lived here for over a year and it's been pretty great. The maintenance team is especially awesome! Shout out to Jaime who not only repaired my lights but also saw that 2 cabinet hinges in my kitchen were broken and proactively fixed those! read more

Ramiro Alba. This guy found my keys and wallet and gave them back to me. I express my deep gratitude to him. As always, clean at the pool and in the laundry. Good worker ! read more

Erika and Anai were extremely helpful in solving my problems. They make my living here great! They assured me l was welcome to come at anytime for help! So friendly, considerate and nice! read more

Jaime is the greatest. Our AC was not working and cooling down he came and he fixed it in less than 5 minutes. I give him 5 starts

Going to start this with Ramiro alba he is really good had an issue with our vanity light he came and fixed super fast and he is a very intelligent guy super nice guy. read more

Jaime came and help fixed the fridge problem that we were having. He did a superb job and was very friendly and professional. The fridge has been working like a charm ever since! read more

I'm not going to complain about the wider problems associated with the megamonolopy that is IAC. Nor will I go on a diatribe about the boring stucco filled world that is Irvine (and to a larger extent, Orange County), no my generalized rage toward San Leon would exist were San Leon to exist anywhere in the world. After living in these charmless (and stucco!) apartments for a few months my roommate and I developed a chronic cough and general malise that neither of us could shake. Figuring it was the stress of school (him: first year engineering grad school, me: quantum mechanics) bringing us under the weather, we didn't think anything of it until we randomly met the apartment's previous occupants. What? ----- You stlil live in the San Leon Complex? ----- You resettled not because of the lack of parking, the unhelpful staff, the complete lack of community or needing to live somewhere that has bars within walking distance? ----- Because of mold?! ----- Toxic MOLD!? To be fair, San Leon did a great job of inspecting our apartment quickly and taking our mold problem seriously. After bringing it up with one of the apartment managers their tone turned all serious and did-you-just-tell-me-where-the-bodies-are-stashed-ish and checked it out the next day. Two days later the place was turned into an E.T. mess of heavy plastic and jet airplane-esque drying fans. The heavy plastic encased one bathroom and 40% of our kitchen. The fucked-up-ness of it all starts now. First the apartment company tried to blame this problem on our cleanliness (or lack thereof). This line of argumentation quickly stopped when they discovered that we knew the previous occupants had the exact same problem in the exact same places (behind the kitchen and bathroom sink - not exactly high traffic filth areas). Next, our second (and only functioning) shower breaks down. Now we live in a house with no showers, one toilet, a kitchen with no sink, covered in construction dust and constantly filled with the background roar of drying fans. The company offers nothing to us despite the fact that our house has become mostly unlivable for more than a week. When we threatened to leave they threatened us with the lease breaking fee. Only with threat of legal action did we get any response. The only happy part of this story is the toxic mold precipitated our move out of Irvine. Bastards. read more

Thanks for the quick response at the maintenance team at San Leon amaizing service and professional. My garbage disposal was leaking and the cane and replaced in minutes and solve the problem for leaking. Gracias. read more

I regret ever living here. Parking is horrible, they never painted our wall like they were supposed to even though I asked them to do it 3 seperate times while living here. They never put in window blinds for our loft when they said they would, and I had asked 3 seperate times for the blinds as well during my stay here. While living here, it sounded like there were rats running around in the walls. We always seemed to have an ant infestation even though we are extremely clean people. The ants were always in our bathroom. On one of the walls in our loft we also had what looked like seeds or something growing out of the wall and falling onto the carpet. Put an order in for it but it never got taken care of. Kept growing back no matter what we tried also. Not worth the amount of rent you have to pay for this place!! read more

Parking has improved a little and the gym that has taken 2 years to build has now turned into a clubhouse. Service is ok, they are more responsive on public forums. We are about to renew the lease, they were going to charge us more than what they are offering new residents. They matched the price after i mentioned this so that was nice. EDIT: San Leon's quality of service has greatly improved! Whereas in the past they were much more passive in their efforts to fix certain appliances and other things, they have recently fixed each of our issues almost immediately. We'd like to thank Donald and his team-members in onsite Resident Services for ensuring that our issues with mildew were handled quickly and professionally. THANK YOU DONALD & TEAM!! read more

Always have a great experience with San Leon maintenance service.Ricardo did a good job on repair！

DO NOT RENT FROM THEM! They are unethical! I only wish I could give 0 stars. We just moved out (thank the Lord) and went through a very unethical experience. Our move out inspection was from 4-5 p.m. the day after the move out, and they showed up at 5:01. Keep in mind we had been cleaning the entire day (since 8 a.m.) and we were starving.We wanted to record our move-out inspection since we got screwed at our last place and the Service Manager, Juan, did not let us and said we were being defensive and would not let us record...okay dude whatever. After he completes it, he tells us that the only charges he foresees are repainting and recarpeting. He said if we touch up the paint ourselves that we won't have to pay for a repaint. So we wait and get the paint from a maintenance rep and we spent the next HOUR repainting/retouching all the rooms. So I found out today we will be getting a bill for $770 for a repaint and recarpet. Are you kidding me? What exactly was the point of waiting around a whole hour for a move-out inspection where we were told we wouldn't be charged for painting if we touched it up...if you jerks were going to charge us anyway? If you had been HONEST and said "hey you'll probably be charged about 700 or so for repainting and recarpeting..." then okay whatever we'll have to eat that cost. You were not honest though. My husband spoke with a Gina, manager, in the leasing office who told us it's in our lease agreement blah blah blah, more b/s, more b/s. Well Gina, perhaps you shouldn't bother with a move-out inspection if y'all are just going to charge us a full amount anyway. I was unfortunately not there to complete the move-in checklist but the day we moved in the track lights were dusty as hell, the screen door latch was inoperable (and still was the day we moved out), one of the kitchen drawers was falling off its hinge, and there were scuffs/marks on some of the walls...a whole laundry list of things but I unfortunately was not present to write it on the sheet upon move-in. My point is that they rented this unit to us with all these issues. Don't rent from these morons, go somewhere else. The maintenance here is slow, the parking is atrocious, and the staff is incredibly incompetent. read more

We rented from San Leon Villa from June 2014 through May 2015. Our experience was not great from the beginning. The maintenance staff was slow compared to every other community I have been in. There were insects and most likely mold in the apartment. Usually I never get sick, but while I was there I was sick at least 4 times less than a 10 month span. To add insult to injury, we scheduled an inspection when we moved out. Being that we have been treated unfairly in the past, we wanted to record the inspection. The inspector accused us of being defensive, when he was the one who seemed to be bothered by it. Since he seemed like an honest man, we opted not to record him. This, of course, was a mistake. Everything that the inspector told us that needed to be fixed and that was acceptable went right out the window when I received a phone call from Jeena, the property manager. She explain that the inspector really had no say in what needs to be replaced, and that the vendors are the ones who determine how much we get billed back. That would be fine, but if that is the case, shouldn't the representative of the company inform of us that? Instead the inspector said everything was okay, with the exception of the carpet. Then we were told by Jeena that it wasn't his call, and they had to send people out. I understand this, but the inspector told us otherwise. Instead of being charged for the carpet, we were charged for painting despite the fact that the inspector said that the painting was fine as long as we retouched certain scuff marks, which we did before we left. That being said, the move-out inspection was a useless exercise that added stress to an already stressful situation. Jeena said she understood, and she will bring it up again at their meeting. This leads me to believe that this is a common issue and that I am not an isolated case. She told me there was nothing she could do. When I told her I was going to write a bad review, instead of trying to make it right, her response was "feedback is important." What's the point is bad feedback from numerous residents if nothing ever gets done about it? Apparently they don't care enough about their residents to resolve any unethical and unreasonable issues. This is as objective as I can be, as I am by nature not an emotional person. I could state many other issues, but everything I am reporting are just facts. Unfortunately I don't believe the management at San Leon will learn from my experience, or any other resident's bad experience after mine. read more