We recently moved to Metropolis and are surprised at how attentive the staff is. We had questions about how some of the amenity reservations work and Ashley was able to walk me through it. We are very happy to have moved here. If you are looking for an apartment that will go above and beyond, Metropolis is the place to be. read more

For the amount of rent you pay here there should be absolutely NO issues... but there is one every week it seems like. This is what I've dealt with so far after 1 month & a half ; Original apartment key didn't work Replacement Key got stuck in door Toilet didn't flush Toilet leaking Kitchen sink leaking Garbage disposal broken Granted the maintenance team is amazing & fixes things pretty quickly for the most part - this comes down to management of the property. How can you charge over $3500 in rent monthly and still have your tenant deal with this many issues in a short period of time?!?! Also- today I woke up went to the gym & sauna & went to take a shower to get ready for my job promotion interview & No HOT water at ALL !!!!!! I am LIVID. read more

WARNING: If you don't want to get dragged into the shady scam nonsense this management company is pulling, stay far away. These absolute clowns decided to "renovate" the entire apartment at our expense and slapped us with a $10,000 bill for God knows what. This included ripping out the floors and half of the walls. Their so-called proof? An invoice from an unlicensed contractor with no online business presence. When we demanded a clear explanation and proper documentation, they went completely silent. No answers, no transparency -- just arrogance and incompetence. Bottom line: these fraudulent amateurs are wasting people's time and trying to squeeze money out of tenants. Any halfway decent attorney would absolutely destroy them in court. read more

Well, I told Travis the new manager, when the situation changed I'll definitely update the review and here we go. Since last review we have realized the people under my apartment were the problem and they have left. I am now feeling comfortable again and the harassment has left with the tenants that moved out. With that being said, I am happy again with the new manager, the leading agents are very nice. I can confidently say this is an amazing place to live and I recommend anyone who wants to live in this area that Metropolis will be a place you can call home. read more

Metropolis Apartments - Office area, amazing light fixture - Apartments Near Me - Irvine, California

Scheduled a viewing of the units, they decided it was appropriate to cancel last second, . As someone who cleared his day out to view their units, I don't feel it is appropriate to cancel last second very unprofessional, no apology. They just call you and let you know. we are leaving early today, and make their problems your problem, unacceptable, I will not be renting with this mismanaged garbage company read more

A truly modern, comfortable gem in Irvine Living at Metropolis Apartments has been an incredible experience from day one. The apartments are beautifully designed -- with stainless steel appliances, quartz countertops, smart Nest thermostats, and thoughtful modern touches that make every day feel luxurious and comfortable. The amenities are outstanding: a sparkling heated saltwater pool and spa, fitness center, bowling alley, tech lounge, BBQ areas, and so much more. Our children were never bored, and we always had fun family activities right at our fingertips -- from swimming and movie nights to community events and outdoor play spaces perfect for family time. What truly makes Metropolis special, though, is the people. The staff -- Catrina, Jared, Eloise, and Christian -- are absolute gems. They're professional, responsive, and genuinely kind -- the type of people who remember your name, check in on you, and go out of their way to make life easier. They've come to feel like family, creating a warm, welcoming atmosphere that makes this community truly stand out. The neighbors are just as wonderful -- friendly, caring, and community-minded, creating a truly tight-knit neighborhood feeling that's rare to find in apartment living. The location is ideal -- close to shopping, dining, and major freeways, yet peaceful, clean, and beautifully maintained. Yes, rent is on the competitive, but for the quality, comfort, safety and sense of community you get, it's worth every penny. If you're looking for a family-friendly, beautifully managed, and genuinely connected community in Irvine, Metropolis Apartments is it. Highly recommend! read more

My roommates and I renewed our lease, we love it here! Eloise helped us when we first moved-in in 2024 and she has always been so helpful with everything. She made sure we have everything ready to go so move-in day remained seamless! Now here we are heading into year 2 living here and we couldn't be more ecstatic. In our first year, we ran into issues that Maintenance was quick to jump in and help. We've never had to go past the EOD without our issues being resolved and if we submitted a ticket late at night, they were always available first thing in the morning! read more

We've only been living here for a few months, but from day one we've been pleasantly surprised. The amenities are amazing and well maintained, the units have nice layouts, kitchens with lots of storage space and minimal noise pollution from neighbors. The only downside would be the irresponsible dog owners that leave feces on the ground, let their dogs urinate on the hallway carpet or walkways and leave pet hair trimmings all over the elevators and hallways. My respects to the custodians that work hard to keep up with these messes. Really hope they check cameras and hold these people responsible. read more

Metropolis Apartments - Dog owners. - Apartments Near Me - Irvine, California

I moved into this beautiful property a couple of weeks ago and I have had the most wonderful experience. Leasing office, especially the lovely Eloise, go above and beyond with a smile and positive attitude. I've also had a great experience with the maintenance service's responsiveness and quality of work. read more

Metropolis Apartments - My view! I live in a resort!!! - Apartments Near Me - Irvine, California

In the 8 years I've been in the USA, this has been the worst experience living in apartments. Not only were there constant problems, like ridiculous notifications about things they didn't like, but that's not all. There were also constant thefts from the garage, such as stolen wheels from cars, and random people roaming around and peeking into windows. They hire managers through a process of negative selection. It felt like there wasn't a week that went by without some issue happening. You won't have a peaceful life here! Stay away from them! read more

Metropolis Apartments - Apartments Near Me - Irvine, California

LOVE Eloise!!! Super sweet and helpful! The maintenance people are awesome and super helpful as well! Moving in is simple and quick, the amenities are great, really love living at Metropolis and would definitely recommend it to others. read more

I have lived at Metropolis for nearly 5 years now and every time you renew your lease they offer complimentary carpet cleaning. I love it here! The carpet cleaners were quick and efficient. Thank you! read more

See photo.. email I received from the management team. I think I am smart enough to be able to differentiate excessive noises from everyday living noises. Thanks for nothing Metropolis. read more

Metropolis Apartments - Apartments Near Me - Irvine, California

Ants, rats and no water. For the 3rd day in a week. What are we paying for? I can't wash veg, can't shower or clean.

We lived at metropolis for a year and it was OK. The amenities are great! The pool is a vibe, grills are good, dog wash was very useful to me. The maintenance staff is amazing! Neighbors are ok. There's a lack of community. Everyone just occupies the units, casual hi, dogs don't appear to be trained and bark at each other. Dog piss constantly in elevators. Our downstairs neighbor was crazy and would bang our ceiling. The walls are thin but honestly wasn't a huge problem (for us). Here's the most important factor for our living experience. The leasing office staff does not put effort into resolving issues. It's as if they lack the ability to do more than just provide corporate FAQ answers. Jerrad at the front desk was great and helpful. Can't say the same about the rest. Zero effort and it's very ugly to see, especially in so called luxury living. Make an effort to help! The shared parking on Sullivan with the Main Street Plaza tenants is only for metropolis between certain hours (I believe it was from 5pm-6am) and they will tow your vehicle! Here's the kicker, the Main Street plaza tenants leave old, ugly, dusty cars parked there for months at a time which contribute to less parking. People smoke cigarettes on that same street next to the entrances despite the signs No Smoking. People I have seen smoking cigarettes next to the signs: metropolis tenants, metropolis leasing office staff, Main Street plaza tenants. Maybe remove the no smoking sign at this point?? We moved out and we are still being charged for renters insurance after we were told we would not get charged again. My dog also is happier now that we have moved elsewhere. This is one of the signs that I'm most grateful for (and was least expecting)! I personally would avoid metropolis and do not recommend metropolis to my friends and family. read more

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You really can't top the maintenance team and office staff here at Metropolis! We have been living here for 4 years and they are always super attentive and provide exceptional customer service. read more

The faulty faucet been fixed same hour I have placed the request. Thanks to Anthony! Please keep in mind that five stars goes to maintenance team only, not metropolis management! read more

Most of the reviews I see here are from current tennants, but I wanted to leave a review on our move-out experience. We sadly had to break our lease five months early for personal reasons. On our move-out day, our efficient leasing office manager, Melanie gave us the address for an online service for non-residents to use and hardworking Jarred helped us finish the moving out process smoothly. After moving out, I contacted the site as instructed with a few questions and their responese were pretty fast and friendly. And very happily, our unit was re-rented in just over a month. Afterwards, we received a final statement with a refund for the amount our pre-paid rent that was covered by the new tenants, which I appreciated. Garden communities is an established and reliable builder and their continued service and professionalism even after we moved out was equally impressive. Thank you, Melanie, Jarred and the service team for non residents, whose help we appreciated not just as residents, but also as non residents! read more

Been living here for 2 years +. Best service from leasing staff and maintenance. Victor and his team always on the ball and do a great job going the extra mile for repair requests. Response times in as little as 20 minutes. Great place to live, best amenities hands down. read more

Metropolis Apartments - Absolute paradise. Love that I can say I live here - Apartments Near Me - Irvine, California

The team that handles work orders is fantastic. Whenever I have an issue, they respond promptly and are very helpful. Victor has helped us for a long time with any issues that arise. Anthony helped us out for the first time today, and was thorough and detailed in fixing our issue with our refrigerator. Thanks Anthony! read more

My boyfriend and I moved in a couple of months ago. So far it has been the best apartments that we both have lived in. We had the privilege of working with leasing agent, Eloise Simmons, and I can't express how incredible she is. She made finding our new apartment a breeze. Eloise took the time to understand our needs and preferences, and she genuinely cared about finding the perfect place for us. Her local market knowledge was impressive, and her attention to detail was a game-changer. Eloise's professionalism and warmth made the entire process stress-free. She handled the paperwork efficiently, and even after we moved in, she followed up to ensure my boyfriend and I were settling in well. Eloise is not just a leasing agent; she's a leasing angel. We can't thank her enough for making this transition so smooth. If you need help finding your next home, Eloise is the one to call. Thank you, Eloise! read more

Typical overpriced non Irvine company rental property. Sure it has a well equipped gym with community classes, but that's all they got going.. ohh they do have tons of guest parking..so let's add another star to that. What they lack: -no one ever picks up the phone.. so good luck trying to get a hold of someone. -NO FLOATIES in the pool. What's the fun in that? You can have 6 floaties in the pool at Rize, but again no guest parking at Rize. -narrow entrance/exit from parking structure. Most people are inconsiderate as the speed up and down the inside of the parking structure. you gotta be on the defense when driving because most people don't give a.... -interior of the apartments are have low quality finishes and fixtures. It's decent, but needs to be updated. You can tell that they do in fact cut corners. -fire alarms that go off randomly- have some ear plugs handy. All in all.. I know there is better out there for $2400/month for a 1bd. read more

I'd put zero stars if I could update the review. The property management takes no accountability for mistakes and attacks people like immature children instead of adults. They may provide another comment to act like they have addressed it and are on top of it but are not. They stole money from me and had to be reimbursed from the bank. BEWARE STAYING HERE! read more

I moved in today and it's awesome! Cheryle helped me with the moving in process and she is so nice. Eloise communicated with me during the leasing process and she is super patient with my questions. Katrina and Jerrad were also really helpful and sweet. Like my new home and I bet my cat does too. read more

Metropolis Apartments - Apartments Near Me - Irvine, California

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I appreciate the fast service we received when we had a house fire and our oven was immediately replaced. Definitely a+ metropolis we appreciate you read more

Metropolis Apartments - Apartments Near Me - Irvine, California

In this apartment, every time someone comes to fix something, they mostly spy on the management to see what's going on. For example, they replaced the showerhead or connected a light, but they don't pay attention to the essential things in the building, like changing the pool water. The jacuzzi hasn't worked for half a year, the elevator is broken two days a week, and the parking lot and carpets are dirty. These are the things that are overlooked; the only thing that matters to them is the rent. read more

I have been paying rent to this place for the last 4 years on time with no complaints or problems. The one time I have an issue with the humidity in the unit which was making my girlfriend sick even after buying industrial grade dehumidifiers, the management and customer service of Garden Communities chose to ignore and not take our accommodation request seriously. I truly believe that the management and customer service lack empathy to all with a disability and I would be very weary to rent a unit in this place given their lack of empathy, care, and customer service. read more

Our maintenance guy Anthony is the best! Helped us out with our AC and got it back running like new! Very helpful, professional, and very informative! read more

For "luxury" apartments, this doesn't really feel luxurious. I lived here for 2 years, and overall enjoyed my time here.. but there are definitely quite a few things that could be changed. Pros: Gym is great, pool is huge so it never feels packed even on holidays, pretty quiet (at least where my unit was), and the liquor store is convenient I had a loft unit which was a super cool layout. However, the balcony was basically unusable because they didn't build any coverage over them, so the rain ruined all of my furniture, the dust/dirt clumped up all over, and it just constantly looked disgusting no matter how much I cleaned it. The loft upstairs was miserably hot since the air vent is on the floor. For a luxury apartment, I would think there would be hardwood floors throughout. My unit was all carpet except kitchen/bathroom. Seems old... no other apartments similar to Metropolis have carpet. Also, the entire 2 years I lived there, there were lightbulbs in the hallway that didn't work (they finally replaced them the week I moved out). Carpets in the hallways and bottoms of the walls are stained with dog pee. Sometimes residents would let their dogs poop in the middle of the hallway and not clean it. Love coming home to the smell of pee throughout the hall. The elevators also always smelled horrible. This is the biggest issue... I've been charged over $1700 on my move out statement. The biggest expense coming from having to redo the carpet. I completely get the need to replace it (I would honestly be grossed out to live in an apartment with old carpet)... but I have lived there for TWO years! You would think that they would automatically replace the carpet after that amount of time and not charge you full price. Especially since the moment you step outside of my apartment, you're hit with the smell of dog pee and you get to enjoy the little stains all over the hallway carpet and walls. I have never been charged even close to this amount of money to move out of an apartment. read more

Pros: New appliances, private washer and dryer inside unit, excellent view from living room and master bedrooms. Cons: Parking sucks: difficult to have even 1 guest over. The hallways are hot, stuffy, and smelly. It's a hassle to move and bring groceries home. Shower water pressure is weak, shower head leaks to the tub faucet. read more

Anthony responded immediately to a broken shower faucet handle. He was able to fix it extremely fast and he was very professional about it. He even took the time to show us how we could fix the problem in the future and exactly what broke. Thanks, Anthony! read more

Ahhh I LOVE IT HERE. Just moved in last month & even though most of the amenities are closed besides the pool right now because of COVID, I am very happy with this apartment complex. Cheryle at the leasing office has been so friendly and helpful from the very first day we met her for our self guided tour to move in to now. She guided us step by step through the entire process and has continued to go above and beyond to assist us with any questions/ concerns since we moved in. They even gave us a welcome bag with mugs and even a litter scoop for our cat at move in! So cute! We literally toured upwards of 20 apt complexes in the OC/ Irvine area metropolis was the first one we saw & we fell in love instantly. All the other properties we saw after paled in comparison! So glad we chose Metropolis as our new home we are very happy & I can't wait for covid to be over so we can use all the other amenities! You have to book appointments to reserve a spot for the pool right now but that's good Bc of covid and social distancing. It's a pretty big complex and I only run into one or two people a day. Moving into an apt complex was a concern with covid but now that we are here that is no longer a concern Bc it's very easy to maintain social distancing from the one or two people I see a day. The only thing I'm a little annoyed is some residents don't wear masks even though there are signs in the elevators that masks are required but it's fine Bc you can still keep distance from them. Everything in the entire complex is very well kept and modern. I see the people often cleaning and vacuuming the hallways too. The security measures are top notch I feel very safe and there is security patrolling at night as well. Also the electric car charging stations are seriously a god send as my brother just got a Tesla and he's able to charge it easily as there are numerous charging stations throughout the parking garages. I also love that even though it's an apt complex your address is just your unit number with the street instead of other complexes where you have to add the unit number as a second line. Just makes things so much easier! read more

Metropolis Apartments - Enjoying the pool :) - Apartments Near Me - Irvine, California

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Anthony was so helpful and diligent with my maintenance request. Very professional! Thank you Anthony!

This is a 5-star review for Angelo (maintenance). He arrived right on time, was very respectful of our space, and was able to fix our clogged sink in minutes; he even fixed our water pressure without ask! Angelo went above and beyond to ensure we were taken care of. Thank you, Angelo! read more

I stayed at Metropolis for 3 years and did not regret it! Moved out due to a home purchase. The amenities are wonderful. Overall, quiet and family-oriented community. My favorites were the swimming pool and the 24/7 gym. Maintenance service was quick to respond to issues. My contact person, Cheryle from the leasing office was great! She was always extremely helpful and responsive. Very happy with my 3-year stay and have amazing memories from Metropolis! read more

I've been living here for a year and just left this community today due to my graduation from UCI. I think Metropolis is the greatest apartment I lived in the past four years. The facilities were well-equipped, and the room was warm and comfortable. I would recommend this community to anyone who wants a nice place to live. Special shout-out to Cheryle. You are a great person to talk with, and you always respond to my questions on time. I think everyone who meets you will become your friend, and I really appreciate all your help. read more

Metropolis Apartments - Top floor view. - Apartments Near Me - Irvine, California

Victor (maintenance) is the best ever.He is professional, very nice, extremely caring , and respectful. I'm so happy you are here . read more

I moved in in March 2020 when COVID starting getting crazy. Like all I felt trapped in my home, and was resentful for it and no one at the time knew what to do at all. I would say my earlier experiences here were not fun, but I can see now it wasn't metropolis, it was the pandemic. When the pool opened again for safe and time slotted times, there was this pool worker named Jarrad who was so friendly. He was really great and he works in office now. I just want to say THANK YOU for whomever hired him in office, he's been more than helpful and I really appreciate his sincerity and friendliness. Also - but not least at all, Victor. He's not just a maintenance guy that comes to fix things.. he's a great human being! he remembers everything and is such a good person! I love Victor! I'm unfortunately leaving my household which I adore in the near future.. but it's to be with my bf and his kids. Big step. While looking around at complex prices.. everything has doubled recently!! Metropolis has been great and didn't raise my rent $1,500 like a lot of my friends.. per month! Thanks for being honest and fair. That's a genuine quality and I appreciate it so much! If I ever need a place to myself again, I'm looking here first for sure. read more

Updating my review of Metropolis. It's been nearly two weeks since our upstairs neighbors moved in. Since they have moved in, they party till all hours of the night, move furniture at 3am, smoke and possibly lift weights and drop them so loudly our apartment shakes. We've called management, we've knocked on their door, we've called security which often times doesn't even show up. We have called Irvine police department twice now. All this, and the management still won't even write them a letter to tell them to quiet down. The management has dismissed us, and told us that security has to confirm the noise. Well, if security doesn't answer the phone, or have anyone on dispatch to send, how will a noise complaint ever get confirmed? We've had maintenance requests open for over a month now to fix our fridge, with no response from them. Kids put a skateboard in the pool today with an animal on it to drown it. No management or parents in sight. This place is becoming a freak show that will rent to anyone. We loved this place so much for the first year. It's gone downhill in a hurry. We will most likely be breaking our lease to move. read more

I have been living at metropolis for nearly 1 year now and have been so grateful for the constantly excellent service. Since the day I called to check availability in Nov 2021 Cheryle has been my go to person. She helped us to land a gorgeous unit and still checks in with us periodically to see if we need any maintenance requests. With our lease coming to a close Cheryle has once again been super helpful and thorough with following up to help us in potentially getting a bigger unit for more space. Although the complex is large, staff like Cheryle make metropolis feel like a community. I know I can call Cheryle anytime I need something. We plan on staying at metropolis because we know we are cared for and valued here. I highly recommend this place - great amenities and the best staff. read more

Metropolis Apartments - Move in day - Apartments Near Me - Irvine, California