Stopped by on the way to the airport from Cleveland. Saw these cool retro bikes online and since I…read morehad an hour to kill decided to check out their shop. Steve the GM was real cool. He loved to talk shop and was very passionate about bikes. He mentioned that they're coming out with a 500 single next year that I'm looking forward to. Check me out!

Just picked up a CCW bike and brought it back to Vermont. I love the bike. In addition, the CCW…read moreteam was impressively hands-on and supportive in helping me; the company is growing and does not yet have a dealer where I live. That meant I had lots of questions and needed help with paperwork, etc. They were great. CCW's competitive advantage is its design of the bikes. It sources from Asia and selects parts so that the bikes can be maintained by riders. I looked at the Honda 300F - another nice bike- but it could not compete with CCW's design. Highly recommended. Update 4 months later: I rode the bike all summer -almost 1,000 miles. Lots of fun and no issues at all. I'm about to put it away for the winter and wanted to share the positive experience. Note: At about 500 miles (break-in), the manual recommends a valve adjustment. I had this done at the local shop and it was $80. I changed the oil myself and that was easy. Very happy with the bike- thanks CCW!

This place was the first brick and mortar motorcycle parts store in the city of Cleveland outside…read moreof the dealerships it's been around forever and it is absolutely the best way better than Santa's motorcycle supply this place has got it all Great attitude from the people that work there bikers who treat you like a biker I don't buy my parts anywhere else CMS is the bomb!

CMS is my number 1 go to store for my motorcycle needs. They don't always have what I need for my…read morebike but one thing they always have is a very pleasant attitude and knowledge. I've been going here for well over 20 years and they also have great prices.

A few months back, I purchased a motorcycle from Triumph Cleveland. Marvin made the transaction…read moreexpeditious, and pain free. I live out of state, so arrangements were made to have the bike had to be shipped to me. Unfortunately, the bike suffered some damage during the shipping process. This was in no way TC's fault, the bike left Cleveland in perfect condition. After the bike arrived, I contacted TC to explain what happened during shipping. Scott apologized repeatedly, and immediately got to work ordering replacement parts. I have since received all the OEM replacement parts, and the bike is back to perfect. The customer service I received during the purchase process, and after the delivery, was nothing short of exceptional. I would not hesitate to do business with Triumph Cleveland again. Special thanks to Scott for seeing things through to the end. Finally, if you need to have a bike shipped, I would recommend using some one other than Haul Bikes. You can find their reviews online. Believe the negative reviews. They are accurate. Do yourself a favor, and seek out a different shipper.

I ordered a $605 jacket from Triumph Cleveland. They cancelled my order, did not email or call me…read moreand days later I had to call to secure a refund. During the call the clerk hung up on me when I said I would not buy ANYTHING from Triumph Cleveland again. This is how this company handles $605 orders. Buy from a reputable company. Don't waste your time here.

I'm noticing that google reviews are 5 stars and generally no specific. Then I'm seeing 1-2 stars…read morefor specific people who got "screwed over." Yelp confers the negative reviews. Specific cases of people getting the shaft. Feeling mistrusting with this shop. YOU HAVE BEEN WARNED. Took a bike here for a grinding noise and the shop replaced BOTH rotors and charged for parts and labor to only have the grinding still remain. I'll be taking this up for a third attempt to actually have the issue addressed this week. Also noticed that they phish for business when you arrive. Not sure if they are hurting for the business?? Red flag?

They really go above and beyond to accommodate anything you may need. I told him my situation and…read morehe did everything in his power to help.

So glad I purchased my first bicycle in over 12 years from Spin!…read more It's been a while since I've owned a bike, and I had a lot of questions. Of all the places I shopped, I felt the most confident in the folks at Spin. Everyone was super friendly, greeted me timely, and guided me through the various options available. They were not pushy at all. Their location is convenient as it allows you to test drive some bikes on the side streets but also Madison Ave bike lanes just outside the front doors. I purchased a Cannondale Quick 5, but they also had some other hybrid options from both Cannondale and Specialized. Best value for the money, and even got 10% off any accessories for 30 days. After such a great experience, I'll certainly be back!

Spin Bike Shop is the best bike shop that I have ever used since I had my first bicycle in 1956…read more Special shoutout to mechanic J. Willis and owner Ray. They really care about their customers and the whole cycling community. The only bike shop that compares, is Spin Bike Shop in Medina.

This is one of the Ohio Motorcycle groups dealership. I used to be in love with Lake Erie Harley…read morebut since they have been added to the group I like Rock and Roll better. I would rather drive to Brookpark than down the street to Lake Erie. The people seem a little more friendlier. I like to be able to talk about modifications to my bike with out some one making a hard sale to purchase parts. Willing to share experience and make suggestions. I also do not like the high power sales tactics on purchasing a new bike. Really, I have a few. I do not need a new bike. If the want to do some thing for me convince my boss to let me have more time off to ride. If not fix the traffic in to Cleveland so I can ride all summer long. I do have to say that the prices are bit higher than what I can purchase parts with shipping cheaper at some of the larger online stores. I know that working on bikes requires special skills. But some of the modifications do not require special skills. I think the cost of labor should be tiered based off the type of work being done.

Purchased a new '26 Street Glide that was in inventory at R&R, but I completed the sale & financing…read moreat their sister store Hall of Fame HD. During my couple hours at sister store, R&R had plenty of time to ready the bike for pickup. Drove almost an hour to get there and when I did, the bike wasn't inspected or detailed or QC'ed. Finally after all that was completed, I had to look over the bike myself and found some fairly minor cosmetic issues and through some back and forth, a couple guys took a pic or two of damages, but not all. Said they were putting in a warranty claim for the damages. Btw, selling dealership told me to not take delivery without inspecting for damages. R&R HD said they would be in touch to get the damages corrected. Almost two months later, no contact. I believe they were just trying to get me out of there. Finally took delivery and someone rode it out of shop and was going over some new features and the drawer pops out and hits the tank. Luckily no damage and bike had to go back to service again. They adjusted it, and I was finally on my way after a couple hours. But still no contact about warranty claim, no follow up by either dealership on the purchase itself either. Paid over MSRP (not including taxes on top of that). You'd think between the two dealerships (same owner), that I'd be a pretty valuable customer to make a return customer. Guess not.

Paid money to place new tube and tire but the tube is still deflated. Nice people. Cleanread more

Every time I go in there I'm amazed at how happy the employees are to help me…read more Every one that I've spoken with knows their stuff. One guy spent 25 minutes on my bike and didn't charge me (I tipped)! This place still feels like a home town bike shop. They will get all my business for sure. Stop in, the place has a fun vibe with the bike mechanics right out in view.