Always impeccable service from Rosita's! Always punctual and very clean! Ladies are lovely and very…read moreefficient! This is the second time I've used them and will again and again!

Found Rosita here on Yelp, was looking for a one-time house cleaning. We scheduled through the app,…read moreher price quote was fair and we set a time for a week later. Her and another woman arrived with all their own equipment and supplies, after a quick tour they went to work. 2 hours later they were done and the house looked great! I would absolutely hire her again!

I can't praise NRG Maids enough. Exceptional cleaning paired with outstanding customer service…read more They make sure everything is perfect and are always responsive.

Rachel was super responsive and answered all my questions, and the deep clean we got on our house…read more(our first in years) was just what we needed. I'll definitely use them again. Thanks NRG Maids!

ladies, that amazing I called at 7:30 and they were able to accommodate me and be at my house by 9…read moreo'clock. They did a great job highly recommend them.

We had Gabby's Cleaning & Organizing come clean our house again today, and Estefany and her crew…read moredid a FANTASTIC job once again. In fact, we're going to have them come regularly now, because they're super professional, really pay attention to detail, and do a wonderful job. Everything - the floors, the kitchen, the bathrooms, etc. - were spotless, everything was dusted and cleaned, and they did a great job working around some of the clutter we have at the moment (maybe they can help us with some organizing on the next visit! lol). Highly recommended.

If you're looking for a cheap Molly maid, this isn't it. But…read moreif you need someone to get elbow-deep and make your house the cleanest it's ever been, Nicholas is your dude! Thanks again!

If I could describe my experience with Nicholas with one word, it's 'chaotic.'…read more If you are thinking of booking with Nicholas - stay fully informed and read his negative reviews too, don't be fooled by all the 5 star reviews. During my first phone call with Nicholas, I told him the details of my house that he needed to clean, and he gave me a reasonable rate and promised to show-up at scheduled time. The morning of my cleaning, he arrived 1.5 hours late (and gave notice which is fine), but when he arrived, I guess he saw that I lived in a nice house in a nice neighborhood and then told me his cleaning would be nearly twice would he originally quoted me because it was "2 stories." During my first phone call with him, I had already told him all the details of the house and his original quote was for a deep cleaning, but in-person he said if I still wanted to do a deep cleaning, I would have to pay a much higher rate. He defensively asked me if I had told him that the house was 2 stories, but that really makes little difference because the only thing missing with the sq footage is the stairs which he didn't clean well anyway. He pointed to his Yelp reviews saying how good he is and how good it would be if I did the deep cleaning with him. He kept commenting on how dirty the carpet was (it wasn't), how much dust there was, and how all the walls needed to be cleaned, the windows (which he didn't clean anyway); etc. etc. basically going on and on about how dirty my house was. I asked him if I should be concerned about damage to the house given the heavydutiness he was promising, and he scoffed at me saying he doesn't "do damage." Since I hadn't yet moved in and was moving in soon and didn't have time to find a new cleaner before then, I agreed to his much higher rate. I also trusted that he knew better than me. And I don't mind paying more if he could deliver on what he was promising - that he was going to do the "deepest cleaning ever," better than any "molly maid" could do, but long story short he did not. Quite honestly a "molly maid" would have done a much better job than he did. After I agreed to his much higher rate, he said he had to get more equipment and disappeared for literally more than 2 hours without communicating or telling me. I literally got concerned since he wasn't answering my texts and thought something bad might have happened to him on the way. By the time he got back it was late in the afternoon and he still hadn't begun cleaning. So by this time he was literally more than 5 hours behind. When he did start cleaning he wasn't very efficient with his time, moving through the house at what I considered a slow pace. He kept promising me that the cleaning was going to be amazing, so I let him do his thing. Since I did not live at the house yet, in the early evening I let him know I would be leaving and that I was trusting him to take care of the house and lock the doors on the way out. Silly me I also gave him a very generous tip on top of the much higher rate, telling him I was trusting that he would do a good job and lock my doors up. When I returned to the house, the entire first floor was barely cleaned, there were stains on my tile from where his equipment was, handles broken and damage on the walls from where he presumably slammed the doors. It was incredibly insulting and just shows that he wasn't careful or respectful of the house. Everything but the carpets on the second floor was barely cleaned - the bathrooms were still dirty, dust was literally falling on me when I touched high surfaces, just very obvious dirt still on the first story floor. Entire sections of the house completely missed. Even the carpets themselves missed a lot of the harder to get areas. I essentially had to clean the house myself because Nicholas didn't do it. Basically, I paid for carpet cleaning and some house damage (I'm giving 2 stars instead of 1 for the carpet work). The lack of honesty was astounding and insulting. It was so bad I didn't even want to contact him back to fix what he missed due to the character he revealed, and chalked it up to my loss. It's entirely possible that he simply got tired and ran out of time, given how delayed the entire day was. But it's very obvious that half the house had not been cleaned, and he should have been honest about that instead of running off pretending everything was done. There were definitely more pictures I could have taken but didn't since I wasn't planning on writing a review at the time, but I've attached a few for folks to see. My overall impression of him was that he was dishonest, defensive, and strange. I would be wary about hiring Nicholas for a cleaning. Out of all of the people I've invited into my house to work on my home, Nicholas is the one that I regret. EDIT: After Nicholas's correspondence with me after he saw my review, it's clear why there are so few negative reviews. I won't be pressured to take this review down.

Was looking for a company to do a deep cleaning after having some floors sanded in the house…read more Despite their best efforts, dust still win everywhere. Hired two sisters to do the deep cleaning. They showed up exactly on time, had all their supplies with them. Husband and wife team. Who did an excellent job. Covered all the bases including two bathrooms, two bedrooms, living room, dining room and kitchen. Everything was spotless. Price was reasonable. Will definitely be using them again.

Our apartment needed a periodic deep clean - it gets so dusty and the kitchen can get greasy after…read morecooking regularly. I reached out to Two Sisters and found them to be very responsive and professional in their communication. The service was above-par. The team was courtesy and respectful of our space while doing a very thorough job. Our apartment has never looked better! Highly recommend.

Service 10/10 Professionalism 10/10…read moreCustomer Service 10/10 Would recommend to everyone.

I had an amazing experience with this cleaning company. The team was super polite, easy to work…read morewith, and incredibly thorough. They went above and beyond to make sure everything looked great. My place has never felt this clean it smelled fresh, looked organized, and every little detail was taken care of. 10/10 experience

They did a great job of cleaning my apartment particularly the carpet, kitchen, and oven…read more I would work with them again. I highly recommend to anyone look for a pretty affordable cleaning service.

*Edited to reply to business at end of my review…read more I hired this company to perform a move-out cleaning on an empty home. The scope of work included cleaning a 3700 square foot house. I gave the owner the details of the job. The estimate I was given was 6 hours at $79 per hour for two workers. The two workers arrived on time and were pleasant. Unfortunately, the rest of my experience was extremely disappointing. The house was completely empty. The four bedrooms and three bathrooms upstairs had just been freshly painted and there is new flooring throughout all but two bathrooms upstairs - installed that week. My husband and I were the only occupants of the home, with weekly housekeeping services throughout the eight and a half years we lived there, so the overall level of dirt and grime was minimal, at best. Approximately five hours into the job, I contacted the owner to ask how she preferred to be paid. At that point, I was informed that the workers had only completed the upstairs portion of the home and would need approximately four additional hours to finish the job. What troubled me is that at no point during those five hours did anyone contact me to say the project was running behind schedule or would significantly exceed the original estimate. The owner later told me that her workers had been sending her photos during the day, including photos of a dirty windowsill, a toilet, and a pantry shelf. However, the pantry shelf that was photographed was not even cleaned, as it was in the kitchen. If concerns existed about the condition of the home or the amount of time required, those concerns should have been communicated to me immediately rather than after five hours had already elapsed. I found it very difficult to understand how two workers could spend five hours cleaning four empty bedrooms with fresh paint and flooring and three bathrooms and still be only partially through the job. Based on the amount of work completed, I felt the request for an additional four hours was unreasonable and completely inconsistent with the original estimate. The conversation that followed became increasingly frustrating. I became upset and raised my voice because I felt I was not being heard. The owner repeatedly interrupted me and would not allow me to finish speaking. Eventually, she hung up on me. Afterward, I sent messages explaining that I did not believe the amount of work completed justified the time being billed. Rather than attempting to resolve the disagreement professionally, I felt pressured and intimidated by repeated references to threats of legal action. I had requested that she call my husband so that they could come to a fair and equitable solution. She refused to do so. The following morning, the owner requested my last name and mailing address by text message. When I did not respond, she later texted personal information about me she found on the internet. I found this behavior disturbing and invasive. I have no issue paying for work that is performed. My issue is with the vast difference between the quoted time and the actual progress made after five hours, the lack of communication while the job was underway, and the way the disagreement was handled afterward. While the workers arrived on time and were courteous, the overall experience left me feeling frustrated and taken advantage of. I would not use this company again, and I would encourage prospective customers to obtain very clear written expectations regarding estimated hours, progress updates, and billing before work begins. * A final clarification. At no point have I said that your employees should not be paid. In fact, I offered to pay for three hours because I believe people should be compensated fairly for work performed. The issue has never been whether work was done. The issue is whether the amount of work completed justified the amount of time billed. Because the workers were alone in the home, I cannot know exactly how every minute was spent. What I do know is that after approximately five hours, the progress reported to me was far less than I reasonably expected based on the original estimate, the condition of the home, and the scope of work completed. I also note that you never personally inspected the property. While there was some dust from newly installed flooring and carpet, I disagree with your characterization of the home's condition. Reasonable people can disagree. My review reflects my honest experience, and I stand by it.

I wish I had read more of the bad reviews as my experience was the same. When a company is not…read moreorganized it's a pet peeve of mine. I was told 8am arrival, got a confirmation text at 9:30pm the night before. When I called to let them know that someone has not arrived yet and it was already 830am, I was told there was confusion, then 1 person shows up. I have a large home, at least 2 are needed. I, then get told, the other will arrive at 10 "we stagger them" yah, right They don't show up till 11:45, then a third person arrived after 2pm. None spoke English, which is fine but they need to be able to at least communicate with me in basic things. I couldn't even tell her specifics without Google Translate. I was already frustrated with the whole situation. The ladies did their thing but it definitely was not worth the $420 price tag. I'm still picking things off the floor, there was a dirt mark left on my brand new painted walls and just saw a scratch and my brand new painted floor boards. Then I was asked for payment and the lady stood on top of me till it was made. Definitely would recommend them to get things more organized and would not hire again unfortunately. UPDATE - the house is large if you don't think 2,200 sq ft is large, then I'm not sure what you would considered a large home. I also said once as you claim I repeat. I have 5 bedrooms., 3 full bathrooms. I didn't realize I had to request English speaking, shouldn't you ask if that's something I need? Your cleaners were late and your stagger excuse I believe is the cover that. None of that was explained to me prior to the job. I was only asked to look at things at the end when they had already cleaned up their items, the floor is something I'm still picking things up from. They even redid one side and still not fully clean. Instead of apologizing for my experience, you are making it my fault. I think you guys need some work on customer service. Once again, would not book again. My backsplash still had stains I just cleaned, I swept after them, they threw trash in the green bin and without paying attention, threw away my grocery bags and items

I hired them to clean two of my job sites, one in Norco and the other in Newport Beach. They did a…read morefantastic job in both locations. Communication was easy, mostly via text. They could send cleaners on a one-day notice, which was a huge plus. Pricing is very reasonable, and you get a high value for your money because they care about customer service and doing the job correctly. Highly recommended for any cleaning services.