I'm not going to say this place is bad because it's not. I sometimes come here when I'm at the mall and need to grab something to eat. However, for all you people that say that this is the best chicken teriyaki that you've ever had then either 1.) you need a very rude awakening or 2.) you've been deprived of good Japanese food. NYC has so many great restaurants and a lot of them are Japanese. So please... do yourself a favor and treat yourself to REAL Japanese food (or at least chicken teriyaki). This place has gone down the drain over the years. What used to be okay food has now changed for the worse. The portions have significantly decreased and the chicken that was once full of flavor is now... bland. I can't get through the food without having to use hot sauce and soy sauce (and lots of it). Honestly, at the price that you pay for this, you're better off going somewhere else and buying better quality food. This place is run by Chinese people (not that it's a bad thing), and the cashiers are just simply rude. Like really rude. If you go to them and don't order right away, then they just roll their eyes and stare at you impatiently. read more

Chicken Teriyaki - everybody gets it, and it's always good. If you order the beef or shrimp, the portion is considerably smaller, but still very good. PLUS you get your choice of white or fried rice with lots of veggies. Anyway it's healthier than pretty much other place in that food court. read more

This place rocks :) Incredible Chicken Teriyaki. They only use dark meat chicken (very tender, very juicy). The teriyaki part of the equation is imparted upon the chicken chunks differently than you would find at other Japanese restaurants. Most other places go with the thicker teriyaki glaze/gravy over the chicken. These fast food places tend toward a watery marinade. The flavor soaks into the meat. The chicken pieces aren't glistening or dripping with gravy, but they are sooo flavorful. It's different. Regardless, this dish never fails to impress me. It's great food at a great price. They make it seem so easy...? I wonder if I can make this at home with a bottle of teriyaki sauce? read more

This is one of my favorite spot to check out every time I visit Queens Center Mall. Sharku Japan's food is delicious. I love getting the chicken and shrimp teriyaki bowl with lowmein and veggies. Their service is super quick and they are not that expensive. The portion order size is good for one person but depending on how much you eat it could be shared with someone else or for later. read more

Sarku Japan - Chicken and Shrimp Teriyaki Lowmein - Japanese Near Me - Elmhurst, New York

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This place is such a fail. It boggles my mind to see the number of people waiting in line for this food (woof): 1) the vegetables are pathetic and really oily 2) the chicken looks like scraps and lack flavor: I tried putting soy sauce and hot sauce(not at the same time) on the chicken and it still didn't taste any good. 3) the beef is drier than a desert The only reason why people would go here is because it's cheap. And you know what?!? That's perfectly fine as saving dollars makes sense! But seriously people, you can't tell me this food really tastes good and it's what you crave. Stop trying to rationalize your miserly ways and come clean about going to Sarku to fill up on white rice on the cheap... FYI: we're in Elmhurst people. There's so many Asian places with lunch specials from $5-$6. Please go look on yelp to find them and don't torture yourself with this chow read more

I like Sarku. Their food is consistent and normally pretty good. However, I've been to this location many times, and I'm just not a fan of it. For some reason, they have the longest line at the food court. Staff is always rushing everyone (I don't blame them seeing how long the line gets). read more

Being that I worked in this mall for almost two years I can tell you Sarku Japan is the most popular eatery in the food court next to McDonalds. I was once a fan of this place but I've come to see it for what it really is. I'll start with the fact that they still remain the ONLY eatery in the food court to NOT accept credit card. This boggles my mind. When you are making more money than any other place and probably on par with Mickey D's you would think they would only make more by having a credit card machine. Secondly the only thing anyone orders here is the chicken teriyaki and I mean 98% of the people who order here order the chicken teriyaki. The carbs are the only thing that changes whether it be noodles, or white/fried rice. Anything else on the menu is suspect, especially if its raw. The chicken is all chopped up dark meat chicken and who knows what you're getting. Just thinking about it grosses me out. I don't like dark meat but I do make exceptions. The meal itself even if you get the white rice instead of the fried rice or noodles is steal a grease bucket and that includes the vegetables. Also when I worked here they got shut down by the health department. My coworker said she saw all the employees scrubbing the place form head to toe. The only good thing about Sarku is that they are the only ones who consistently give free samples. Partly because when you come down the escalator they are the first place you run into and free chicken teriyaki on a stick can be very enticing. Like everything else in the QC Mall food court this place is crap. It's fast food japanese food and even then everyone only orders one thing and you should keep it that way. Better safe than sorry. read more

The Chicken Teriyaki is to die for! It is sooooo delicious. I live in Flushing, and whenever I crave Chicken Teriyaki I think of SARKUU! Order double meat it's worth it and the rice isn't cooked with salt for some Spanish people it might taste bad, but what you can do is get some salt, from McDonald's next door and you are good to go. I have gotten use to it now. It's healthier with no salt anyways. Regardless, Just goooo, It's super tasty and I DO NOT like Japanese food. The first time I tasted the sample, I was shocked and ran to the line. I have yet to find a place that makes Chicken Teriyaki as yummmyyy as this! and I live around Main street! (Many Asians). The only thing is that this place is in a food court, they really need to open a nice restaurant around the areas, I heard their one in White Plains and I can not wait to go. JUST FOR THAT CHICKEN! :) read more

Judging from seeing that this sushi quick service restaurant had one of the longest lines of the entire food court (neck and neck with KFC) at the Queens Center Mall on a Saturday evening around 6:30pm, undoubtedly, my husband insisted to try it out. An employee was giving out free samples of food while I checked out the menu. The prices seem pretty cheap for a deluxe sushi (can't remember the price anymore.) As we got on a never-ending line, a nice employee was quick to write down our order on a sticky note. As we made our way to the final curve of the line, I spotted a free table and left the line to grab it while my husband continued to complete his order. When he came back with our order on a tray, he looked upset. The cashier was rude to him. When my husband asked the cashier if she accepts credit cards, the cashier loudly exasperated, rolled her eyes, and sighed, "CASH ONLY!" We never came here before and no employee ever told us no credit cards nor was there a visible sign that my husband saw, but even if we couldn't use a credit card, is it necessary for the cashier to show this kind of attitude? If I was there, I would have given her the money back or asked to speak with the manager. This place seems to be run by Chinese people and I automatically think of a similar situation that happened when I went to N.Y. Noodletown in Chinatown, Manhattan. The sushi and chicken teryaki with rice wasn't bad and the bill was less than $20 (if I ever find my notes I'll post up the exact figures), but the attitude and embarrassment we suffered overpowered any goodness to this place. There are a lot of quick service restaurants in this food court and I will not be coming back to this one. read more

For a food court quick meal, it doesn't get much better than this chain that always has a long line. I personally have loved their chicken teriyaki since childhood. It was what I looked forward to when visiting Queens Center Mall. What makes it nearly perfect is the tenderness of the chicken, amazing taste of the sauce, and deliciously fluffy rice. It is my go to place whenever I stop by the mall. read more

I got the Shrimp Terayaki and it was sooo badly seasoned. I also had the WORST STOMACHACHE after eating this so I wouldn't recommend this place at all. Save yourself the trouble and go to Panda Express. read more

Order extra beef and then they'll skimp you and pretend to not speak English if you call them out. I highly recommend not going here.

The chicken teriyaki is delicious! Although the lady at the cash register might be a bit rude their chicken teriyaki makes up for it. Majority of the people that comes here would order their chicken teriyaki. Back then they would give you bigger portions but as they get more customers it seems like the potion just gets smaller and smaller. I love mushrooms so I ordered mine with mushrooms for $1 or $2 more and honestly didn't tasted any mushrooms in it at all. The vegetables that are optional tastes icky and oily. You probably wouldn't want those. read more

I had an hour to kill, so I went to the food court at Queens Center Mall. I was in the mood for sushi, and so I bought a sushi combo from Sarku. 1 CA roll, 2 salmon nigri, 2 tuna nigri, and 2 kani nigri ($6.99 + tax). The CA roll was...bleh. The nigri was...bleh. The rice was overcooked, and poorly seasoned. I couldn't taste the salmon or the tuna. It was like they soaked it in water and drew out the flavor (I know they didn't, but it was tasteless). I tried toeat it without soy sauce and wasabe, but I couldn't. Not the worst sushi I have ever eaten (that would be BJ's in Flushing), but definitely one of the worst. The only reason I give it a 2 is that the people (at least to me) were nice, the line was short (a miracle from what I read), and the smells from their cooking were yummy. I will have to come back and try the terriyaki like everyone says. But as for sushi, go to the place by the escalators with the converor belt sushi bar (I haven't eaten there, but it HAS to be better than Sarku). Yum Yum NOT! read more

Always great chicken teriyaki with Lo mein. Chicken has great crust. Teriyaki sauce is always on point. The Lo mein has great chew. Sometimes it can be soft but overall great! read more

Sarku Japan - Japanese Near Me - Elmhurst, New York

This is the worst fast food restaurant QCM has to offer and possibly the worst place in NYC!! I don't know how people can stand in line everyday for this crap. This place has failed the inspection 3 times in the past 5 years. My friend, a security guard saw a worker drop an entire tray of chicken on the floor and saw the man put the chicken back on the tray and off to the kitchen to get cooked. Every single worker including the manager chain smokes on their break. I've watched them smoke cigarette after cigarette after cigarette and then head back to the kitchen. I can safely assume that the workers don't even wash their hands. They're disgusting! And I'm a smoker. I do not recommend this place to anyone. Trust me when I say, stay away! read more

This place had the longest line in the whole food court so that means it's a good food, right? But ehhhh it was ok. I mean it was cheap for chicken teriyaki to be 6.52 with salad and huge portion of rice. But it was not with it! I rather have chipotle next door!! read more

Definitely super greasy. I ask them to not use too much grease....SURE!! I wouldn't blame them if they "whatever'ed" me. ehhehe. I LOVE IT THOUGH. I get the teriyaki chicken with noodles. I love noodles. They use dark meat. YUM. And the food court is fun. I was texting to choose which videos I wanted to see...HOW FUN! And there is plenty of seating. And the bathrooms are decent. read more

This place went all the way down from what it was a few years ago. If you want to get steamed cabbage instead of "veggies" or a box full of rice while drizzled with a few pieces of chicken, this is the place to go! They became extremely cheap! Nowadays "extra chicken" is a must if you want to have decent amount of meat on your plate. Never again! There is another place in the same food court that make chicken teriyaki that tastes equally good if not even better and gives you the right amount of mixed veggies so no loss for me. Bye-bye Sarku! read more

Tasty chicken and always constant. A good break from burgers and fries. The service is always tops. They just don't hired anyone as in the other chains. read more

the chicken is outstanding. I always order double meat, extra sauce,veggies,and instead of white rice I get the lo mein. this location is better than San Diego's. read more

Love coming here for years and lately I feel like it has only got better with time, love it and will continue to be a loyal customer

Tried eating here again last night. Same thing, got food poisoning again. This time from the undercooked shrimp they gave me with my chicken and shrimp teriyaki. I don't know why I even bothered to give them another shot. Disappointed.. read more

I've eaten here twice, the first time I got chicken and second time I got shrimp because I wanted to give it another chance. The food smells and looks soo good but when you taste it surprisingly theres no flavor?! And my shrimp was undercooked, and somehow even after they gave it back to me it still tasted like nothing even after I put soy sauce. Save your money, go somewhere else. read more

which ever indoor shopping mall i may visit if they have a sarku in the food court section you better believe long line or not it's going to be my munch pick. this sarku at the queens center mall is always crowded with a long line but the system of pay first and move quickly to your right to pick up your chicken , beef or shrimp teriyaki makes the wait less then 10 minutes . i always keep it simple , chicken teriyaki with shredded veggies and white rice , add the double meat for extra 2 bucks so you can really be belly full and ready for a nap .for less then 10 bucks including a soda ain't a bad deal . maybe it's the small chunks of seasoned chicken that has me coming back for more (hope it's chicken ), whatever the reason sarku is my food court pit stop , good luck finding a place to sit and eat during munch time . read more

Sarku used to be a four star but in the recent years I have noticed the meat portions have been getting smaller and to get a good portions you have to pay for double meat. The lines have improved with someone at the end bagging your items while you wait and others order, like an assembly line. Don't get me wrong I love teryiaki, but I would rather go to a hibachi if I am not in a hurry. read more

The food is alright....service is SO rude. Come here if you have to, but dont expect anything great.

This place gave me food poisoning. Strongly recommend not going here and go to the chick-fil-a instead.

A year and a half ago I got sick TWICE from eating here on two DIFFERENT occasions. I have a very strong stomach, so I don't know if it was due to undercooked meat but both times I got sick it was the exact same type of sick--really bad stomach pains & vomiting. The food didn't taste terrible the few times I ate from here but I definitely prefer Panda Express. read more

haha, i've been eating here since 1996, I've always loved the free sample they give out, it's just delicious. As for the chicken, it's soft, savory, and saucy, and as for the veggies, they give you alot. Everything is made fast and terrific. The price is somewhat pricey but quality is what you get. Honestly, i believe this is the best food in the mall, so enjoy, and it's somewhat healthier too. The service may be kinda slow since they fry the chicken right in front of you, so dont complain. Everything is good here, try it out. read more

Not the cleanest or most accommodating place, but great place to go if you just wanna grab a quick chicken teriyaki. Even if the line is long, you'll never wait more than 10minutes from getting on the line to getting your food. Just a headache to find a seating area... Vegetables are pretty tasty, crunchy and not soggy. read more

Absolutely love this stand! It's better if you can find a seat to have it in the food court. But it's fine for take out after shopping. Beef, chicken, shrimp, white rice, fried rice, noodles whatever. It's pretty good! read more

Horrible! The customer service is extremely poor. I am an associate at the mall I constantly hear customers complaining about the preparation of the food (such as sneezing on their hand & continuing to prepare food and constant hair found in food!!!) read more

The food tastes great and it's nice to see the system of workers supplying, cooking, and serving the food when there's a lot of people ordering. The only negatives are that there's another buffet style asian restaurant in the same food court with lower prices and great tasting food and the line here can get pretty long. Oh and finding seats is a real quest during busy hours. read more

I give it 4 stars cause its honestly the best chicken teryaki fast food place i been too, and i been going there for years, every time i go to the mall just the smell a lone grabs me before i wouldve gave it 5 stars but i feel like the regular portion got smaller :/ and it sucks cause i guess if you want a proper amount you have to get the double meat but sometimes the double meat look/could be overloading, and i really think they should make their portion just right and stop adding only alittle bit, other than that good chicken, rice and veggies. read more

Very unprofessional and pretend they don't understand English. I've been eating at this location in the mall for quite some time and never had a problem. I have shellfish allergies and every time in the past I've told them that they couldn't use the same utensils that they use for the shrimp on my chicken and if they could cook it separate, they've never had a problem. Today...all of a sudden I get told they don't do that. Everything is cooked together. And on top of that, they actually gave me shrimp with my chicken. My allergies are so severe that I can't even touch anything that has touched the shrimp. When my daughter brought it back to them, they not only gave her a hard time but instead of giving me back the extra money they charged me for the shrimp...they took it upon themselves to give me extra chicken because it's the same price. As I said in the beginning, very unprofessional and it is the last time they get my business! read more

SO GOOD. I always order from here, and I'm always satisfied. Yummy way to end your shopping trip or time with friends. It's pretty noisy in the court so that can get annoying, but what do you expect? Always make my food fast and good. Never takes longer than eight minutes. Lines are reasonable. Delicious. Love this place read more

This place has long lines, rushed service and grade "C" food. For those of you who cannot afford quality food then this place is for you. And they do not accept credit cards. WAKE UP PEOPLE!!! They sell you crap, take our cash and probably evade a good portion of their taxes. The only thing I liked seeing was their "A" rating from the NYC DOH. read more

STAY AWAY! I feel cheated at this place. went to queens center to do some shopping. while waiting for GF and her prolonged window shopping, i decided to check out the food court. saw a line of people over at shaku and figure it has to be good. went and got a sample and it's pretty good. especially impress that they were using white meat chicken. also saw the big sign about a plate of chicken teriyaki combo being 260 cal. i was hooked. got in line and order the chicken teriyaki combo. waited in line and seeing them cook the chicken. not 1 piece of that slob they pile on the griddle is white meat. then before they done with BOTH the veg and the chicken, they pour in some kind of butter or margarine. then they pour on the teriyaki sauce. if that plate is 260 cal, the chicken can fly away after it's cooked. WILL NEVER EAT THERE OR ANY SARKU EVER AGAIN. PURE FALSE ADVERTISING. even went back for a 2nd sample to make sure what i got as a sample was white meat. 1 star is too much for the misleading advertisements read more

Of all the sarku japan's i have eaten in and ordered from, sarku japan from queens mall tasted the best. I dnt know why! I know they have the same recipes but i think its how they cook it specifically at this place. I love it read more