After seeing the reviews I understand why they are so low…read more Customer Service here is just horrible. I had a return that was a QR code "No box or label needed" I brought it in and the lady said with an attitude "what is that"? I told her and she said I can't ship it like that. I already knew that. Then the guy starts in and finally says I can grab something to put it in. I inform them that it says "no box or label is needed". The lady finally says let me scan the QR code. She then sees that basically something will be provided by them. Then its ok. But, maybe read the email or scan the QR code before you start to lecture me. Horrible customer service but can't do much about it since there are no other Fedex in the area. I'd prefer UPS 100%

Driver only wished a few seconds and left, to him on ring camera I'm coming and he said ok, and…read morestill jsut walked off. Shame on FedEx

I needed something notarized and I was able to pop in and out in about 15 minutes. They are fairly…read morepriced and very helpful about getting it done quickly & right.

I try to imagine what the WORST service is that I got in my life, and this is pretty close. I…read morethought I was going to a U Haul facility but it was just a dinky little Postal Annex run by a rude, obnoxious, unprofessional loon! The SHREW who owns this franchise doesn't know the meaning of customer service. I needed a couple of dollies to move my daughter out of her dorm and she was vague about what is available and what is not on the phone. Then there was a long and arduous process to rent just two dollies, for a total of $17! You have to list two emergency contacts. I was surprised by this since I didn't even have to do that for buying my house, and I was in a hurry, so when I asked this shrew why, she started screaming at me and threatened to not rent to me and said I was "giving her attitude" since I got there. I had been waiting in line and said nothing until she called me to the counter. And then all I did was ask a simple question and that made her blow up - very unstable. Apparently, that was a bad attitude - asking a question. Can you imagine someone saying that to a customer???!! I would have left but I was desperate and running short on time and this idiot was my only hope at the moment. STAY away! She's really disturbed and has a bad temper if you don't fall to her feet. Plus there is a long wait since she's the only one "working," if she's not having a temper tantrum. There's a ton of other places to rent moving equipment. Look them up! After I initially posted this review this loon also started stalking me by using my personal customer information in her system and Googling me & my LinkedIn profile. That should be illegal. SCARY! Beware! I factually stated what happened. I'll be setting my alarms on high alert in case this whackjob comes after me or commits credit card fraud with my information.

Got RoRo delivery for my car from LA to Spain and they were great. They handle everything from port…read moreto port, and offered a great price. Keep in mind that you have to handlr customs at the destination port, but they can refer you to customs clearing agents in the destination port to assist you. But best part was when things went wrong: I sent them the wrong VIN/title, and the port wouldn't accept the car when I was dropping it off, but Larry immediately sent a new corrected dock receipt after a quick call. Then even though I sent them the correct title late, they overnighted it to customs and hustled to get it cleared in the nick of time to make the ship.

Trusted Across Borders This wasn't just shipping it felt…read morelike a symphony of precision. Stress-free, punctual, and perfectly secure. The paperwork was so straightforward, I didn't need to ask a single question. And the tracking? Like having a window into each mile. If you're sending something overseas, pick these pros and relax... maybe even brew some tea while you wait .

Every. Single. Time. The first picture was today, with a…read moreclear label to avoid heat....so clearly a suburb idea to leave this package on my asphalt driveway (by my outbuilding) instead of on my porch....like reasonable delivery drivers do. I only left a 2nd star because they seem to get here on time. ​

I paid for Priority Overnight shipping with Direct Signature Required…read more The package was delivered late, no signature was obtained, and it was left unattended at an unknown address that FedEx cannot even identify. A Direct Signature package should never be left at a doorstep--this is a basic FedEx policy. Instead, my shipment was misdelivered with zero accountability. Customer service has been slow and unhelpful, despite clear documentation showing multiple service failures. This wasn't a minor delay--it was a complete breakdown of delivery protocol. I paid for security and reliability and got neither. Extremely disappointed. Would not trust FedEx with anything important.

Just got out of the store. Both Adrian and Debbie were so accommodating in helping with the notary…read moredespite their busy day. There was a long line of customers with two machines being down. Exceptional and reasonable price.

I have used this location about 4-5 times on Sunday because they are the only UPS I know that is…read moreopen on a Sunday! I come here when I am making Amazon returns since they are open on Sunday and until 4. The service is efficient and convenient because I sometimes have appointments nearby. I would highly recommend stopping by to mail out items or return items to Amazon. Be aware that parking can be a bit tricky on a Sunday since it's in the shopping center.

We signed up today; staff (Ms LaShonda) was a true professional. No upsell, no BS, just friendly…read morecustomer service. I told LaShonda what I needed and she was quick with some general questions to better understand my needs. She drove myself and my daughter to the unit while continuing with details. Very informative but also efficient. My 7 year old was with me and I appreciate LaShonda patience the entire time. We ended renting a 10x10 but I also asked for a bottom unit. Lashonda was quick to look up availability and found some potential move out units near my expected move in date. The entire transaction was approximately 45 minutes but it felt faster. Happy we stopped by and the reviews from Yelp certainly lived up to its expectations. I will update after we move in our stuff.

Great service and wonderful staff! Always impressed by their kindness and efficiency!read more

This is one of my favorite places to go for shipping needs--both for my business and personal…read moreitems, including Happy Returns. Richard at Postal Annex is absolutely amazing: kind, patient, and always incredibly helpful. The store is clean, organized, and well run, and there's never a long wait. I truly appreciate how professionally this location is managed. I won't go anywhere else for my shipping needs! 10 Stars for Richard's customer service - something becoming nonexistent in other businesses!

The last time I needed passport-style photos for a visa I went to CVS and they were rejected for…read morehaving too much of a shadow. I came across this Postal Annex looking on Yelp for any reviews that mentioned passport photos for countries other than the US. They were knowledgeable and friendly and were able to fill my request for two different sized sets of photos-hard copies and digital!

I regularly have very high value audiophile electronics boxed and crated thru the San Diego…read morelocation. The store manager is also the lead "knowledge worker" that does all the custom work -- Joe. His ability to quickly and expertly make custom packaging is without equal in my experience. Moreover, his packaging has survived global shipping because he is so careful and competent. Todays shipment was a 130 pound subwoofer. Protecting the dynamic driver required making an inner sleeve to exactly fit the curved contours. A hot glue gun was used to bind high density materials to the required dimensions. See the pictures to understand the excellence.

They have everything you could need. Or, they will make it! Friendly service. Can ship all…read morecarriers I.e., FedEx, UPS,USPS