Would give 5 stars but have the time the cashiers are rude I go in. But in the morning there nice. The deli is usually pretty stocked up which is what I like. read more

I haven't been inside Save Mart for something other than a pharmacy pick-up. After today I remember why. I went in tonight at about 7:00 pm-ish for a couple bottles of Diet Pepsi, and in search of a product I can't find anywhere else. The sofa shelves were practically bare - and I mean *empty.* I got a six-pack of bottles, two other items, and went to check out. One lane open. ONE. And folks in line we're buying carts-full of groceries. So I walked over to the self-checkout and three were "available" (I think. But seems like those things are on the blink more often than they're working, in MOST stores) and saw the "NO CASH" signs. What a way to run a business. I get that people are becoming squirrelly about handling cash right now, (mid-plague) but the HUMAN check-out person handles cash, so maybe the machines could get on board and take one for the team? I hate this store. (Except for the pharmacy). I'm never going back. read more

This store is in a prime spot for everyone in Reno to visit. People come walking, crawling, biking, and driving into the keystone location. The store itself is clean and organized. The employees are friendly and helpful. The prices are affordable and items are easy to locate. I stop in here for a couple items usually at a time. It's right by the exits which give it easy access. I like going here for certain sale items because the deals can be quite good. Keep an eye out for the clearance section over by the medicine aisle too! They sometimes mark down alcohol or food over there too. I stop here and shoot because savemart hires individuals with disabilities. I like supporting businesses who have joined the movement of inclusion! read more

I have shopped here once a week since 2006, and I love this store. The employees are real people, and they don't talk to you like they're reading from a script like the robots at some other stores. They get to know their customers, and they make a difference in the elderly's lives by looking them in the eye, calling them by name, and chatting them up in line. Once, when I was there, I witnessed an employee pay for an elderly gentlemen's order out of her own pocket when his food stamps wouldn't cover it. You just don't find that level of genuine kindness and compassion in every place. read more

I'll give this Save Mart location an extra star in comparison to the one on Plumb (see separate review,) but it's ONLY because they have a few self check-out kiosks, and I haven't seen nearly as many weirdos in here. The staff seems a tad nicer too. It seems like this whole franchise is shady. Lazy employees for the most part, high prices for items that are supposedly on sale, and stale bakery items. Open from 6 am - midnight. In this area of town, it's still a bit cheaper than the Raley's on 7th and Keystone, but you can get a lot of identical dry items, snacks, drinks, and even a few frozen items, at CVS right across the street from that Raley's location for a much better value. read more

Lakewood G. is pretty much right about the things wrong with this SaveMart. It anchors a cool little strip mall located in an iffy neighborhood. SaveMart should step up to the plate to keep its shoppers feeling safer. Since this is one of the closer stores to me, I occasionally shop here when I'm already shopping in this neighborhood. It was a much better store when it was Albertson's. Now you actually wonder who's been drooling on the produce. I don't buy produce here, unless it's something you're going to peel, like an orange or bananas, and it's okay if its bagged salad or potatoes. I haven't had the rude employee experience Lakewood describes, but the deli items are an inferior quality and the last time I was there, I worried about the person behind the counter breathing on my food. I'd skip it. Prices might be a shade less than Raley's, but not enough to make suffering the unclean, unsafe feeling of the store worthwhile. The same atmosphere can be found in a Wal-Mart grocery store where you will spend significantly less money. read more

This is a piss poor store and you MUST LOOK very careful or your Oscar Meyer Ham Sandwich meat might have an odd shade of green. The once in every 900 years sales they have on certain things MIGHT be worth a visit if you're in the area but considering that's almost an entire millennium I really don't think it's worth the trouble. (GREEN ham sandwich meat - oh yes I DID SEE IT) read more

i thought save-mart was a great place to shop until my latest visit. they allow patrons not wearing mask to browse thru their store breathing out potential covid-19 viruses on their merchandise; of which we could bring home and infect our families. management says that won't confront these derelicts and that there isn't any mandates for people wearing masks. that shows me that they are putting out the minimum effort. if you are concerned for the welfare of your families shop at smart and final or cosco, or other stores that i don't know about. but it is clear that save-mart's management doesn't care for the welfare of its customers and employees. read more

Yea this store is ran terribly. Horrible service, over priced, and employees are not helpful- in most cases crowded together talking amongst themselves and when they are around, have the audacity to card me for Kombucha that has a an ABV of less that .5%. I'm almost 30. This store is less than 300 yards from my house and it is more of an inconvenience for me to shop here rather than literally anywhere else read more

And, poof, there goes another star for yet another rude encounter with staff yesterday. I am updating my review from 2015, in which I expressed my disapp I went in looking for a few items, more than I could carry but not enough to need a cart. I was looking around for a hand basket, couldn't find one, finally asked where they were, and was snapped at and told "You're just going to steal it!! They disappear!!" Hmmph. Rude and, frankly, offensive. I'm not buying into their secret plot to get me to buy more by not having hand baskets, so I'll be avoiding this store in the future, even when I do happen to be in the center for other needs. Raley's is a block away. read more

I'll give this review a two star just because they had the sour cream and cheese I was looking for. I don't appreciate the racial profiling at this store, I walked in with my daughter and fiancé and I heard a worker say watch them when we first walked in. As I was shopping ( being new to the store and not knowing where anything was ) I was walking down a few aisles and noticed a guy following me the whole time.Not only did he make it obvious he was watching me while shopping he rudely stood behind me in self check out like I was going to make a fast one with the sour cream. I won't be back! I'll stick to Rayleys next time,usually there friendly and will Greet you with a smile. Just because your of a different race doesn't always mean your up to no good. Shame on you! read more

I have never seen such crazy, contradicting posts about a grocery store in my life. Something seems off here... "store is immaculate", "store is filthy", "worst service ever", "greatest service", and it goes on and on with continuous contradictions, making it impossible to make a decision about your store (especially with the bad ones...yikes). So something funky is going on here or you have some seriously wishy washy customers and I find it unpalatable and will not be joining as a customer because it looks nuts!!!! I never waste my time on things like this but, seriously, take a look! My eye balls hurt! read more

I only shop here rarely. If you have to shop there, prepare for the bums hanging out near the entrance begging for change. The store employees do nothing to get them out, so be careful. At night you're on your own. I know people work in the store but no one gets near the checkout at night. So, it's self check out whether you want it or not. That doesn't work most of the time. The clerk who stands there staring at you has to come over every 10 seconds to use their code to allow you to continue. So.... If they can stand there to watch their broken down self checkout machines fail, WHY CAN'T THEY OPEN A LANE AND CHECK US OUT????? read more

Sav Mart Pharmacy is outstanding in their efforts to help their customers. I have been a customer for over thirty years and they have helped me by going all out to make sure I get my meds even when my insurance does not agree with my prescription. They have also gone to bat for me when I was traveling and needed a six months supply of my meds . They are what I call customer oriented!!! read more

Used to go here every year before Burning Man and they were a one-stop shop for all our needs. Not so anymore. They no longer fill RVs with water. They didn't have many of the other items we needed either. However, the staff were kind and helpful and even went out of their way to help us get dry ice after another staff accidentally went home with the key. read more

Marylou and Carla are the nicest and most helpful ladies they have always made each visit very professional and pleasant for me through out the last 7 years wouldn't trade them for the world they genuinely care about their customers and it shows! read more

Great deli!! The pasta salads are fantastic here as well as their quick meals such as 1 pack pork tacos!!

This is one nasty store. I can't think of anything good about it. I used to shop here when it was Albertson's and thought it was ok, but as soon as it became "SaveMart" I noticed that the quality of meat an produce have dropped considerably and the prices are higher. I pretty much shop in Safeway now- I just can't handle such a crappy store as this and I hope that someone from corporate reads this and gets the message read more

I am in the customer service industry and have been for over 30 years. After a really hard night at work I rushed out to try to make it to Save Mart in time to purchase a bottle of alcohol. I knew exactly where it's located and I could have definitely made my purchase within 60-120 seconds. I was told they were closed even though it was 11:55. I called the store and even the woman who answered the phone seemed surprised that I wasn't being let in the front doors and asked if she could put my call on hold while she went to find the manager. As it turns out, it was the manager himself that wasn't letting me in. His name is DON SCHAFER & I am extremely unimpressed with his customer service abilities. I am 48 years old and grew up going shopping at Save Mart in Fresno. This is one of my local markets now and Raley's lets you in up until the moment they close. Don needs to show people some kindness and true concern for customer service or they should address the issue and find a better qualified person for that position. Two thumbs down read more

Pretty pricey. Seems like most of their produce is as expensive or more than Raleys right down the street. Their Red Top Yogurt is about 20 cents more than at Raleys as well. read more

While i will agree with many of the other reviews that this store is below par. You can find some amazing deals on meat if you time it right. Some great spare ribs and tritip for unbeatable prices. Just be weary of the expiration date. read more

The people who were patronizing the store today were a very large group of burning man "burners". This only happens about this time of year in late August. Anyway, since it was too crowded (I couldn't get to the meat section as there were a crowd of carts there) to get in and out when shopping for a few items so I went to Raley's where it's a little more expensive. There were very few burners there and I was in and out In minutes. Mostly though, in other times of the year, they have good prices and sales. The market is frequented by those needing a grocery store in downtown Reno In the casino corridor, 4th Street, and other residential areas nearby. The customer service is a bit lacking as if they're just working there to get a paycheck. (Especially the lady with the very dark hair and goth style eye make-up who is at least 40). We will be back though regardless as we usually save $5-$10 over shopping three rather than at Raley's. read more

We stopped in on our way to our hotel to stock up on snacks and alcohol. It was not a very clean place, but they were stocked with what we needed. The cashier was friendly. read more

The pharmacist, Marilu, has been serving me for quite a few years and always keeps on top of my prescriptions and interactions. It is great when I show up and she and Karla are happy to see us. They go to great lengths to get what we need. My family really appreciates it. read more

I am a 20+ year vegetarian. I usually shop at save-mart after my regular shopping place is closed. I shop at many of the locations and always have a great shopping experience. The employees are always friendly and the service is quick. But at the keystone. Location there is a checker named Carrey and she is the rudest bitch in the world. Everyone else is phenomenal so don't let her ruin your good time. Just choose a different lane if it's open. Ps-I spoke with the assistant store mgr today and this wasn't her first complaint. Please shop here because everyone is nice (at all locations) except her. read more

Hello. I am really offended by the previous post. This is a beautiful store that caters to a diverse group of customers. The store is immaculate, the people are friendly and care about taking care of customers. The prices are great! I would challenge anyone to go into this store, that is 43 years old, and tell me that they aren't thrilled with what they see and how it feels. Save Mart is a great addition to the Reno area! They have partnered with schools and non-profit organizations to give back to the community through their Apples for Students and SHARES card program. I think that the author of the previous post is from walmart or a competitor that is feeling the heat from this newly rejuvienated location. If it's security that you are worried about, it is present 24 hours a day, Although you don't see them unless it's necessary. This store is beautiful, well kept and a part of Reno's history. read more

On my vacation to Reno I made the misstake of stopping at this store to get a few things it was filthy and the customer service was rude all the way to the manager Katlyn. After the way I was treated at the deli I requested to speak to a manager Katlyn showed up and I told her what happened she told me that I didn't have any wittnesses so she doesn't believe me when I told her that there was other customers that saw what happened she told me that it didn't matter she didn't see it and to pay for what I had and get the F--- out of her store. I set what I had down and requested her bosses number She told me that I can get his number if I purchase something I told her that I wasn't going to pay to get her bosses number she told me to get out of her store. When I got outside I talked to another costumer that saw the rudeness and Katlynn came outside and told us we where no longer welcome in that store she told the other customer that he should of ignored what he saw and that she was going to call the police on us. This store needs to be shut down and managers fired. The message on their phone says the freindliest service in town WHERE????? read more

I go here all the time. I like it. Nothing sexy about this grocery store, but it's got everything I need, good prices, and a good location