If you like tomato basil soup, they do a fine job. Also the flatbread chicken and avocado is a good size and filling. Both for less than $20.00. I did take out and my only negative is that these children that take the orders need to listen better to their customers. There is no reason for me to tell them it's for takeout twice; and then when ready to pay he has to ask me again if for takeout? read more

My go- to sandwich: ham & cheese original without the olive spread and red onions. If you aren't a fan of olives, I would suggest asking for it in the side or without it. Their olive spread is unique and tiny bits of olive that are pretty much impossible to take off if you don't like olives. The big appeal of Schlotzsky's is their unique freshly made sourdough bread. It's airy and delicious! However, if you don't like it then you kinda miss the point of this sandwich shop. I've also tried their pizza (bbq) and flatbread (California avocado) and although they are yummy, it's pretty pricey for what you get. I mean $9 for a tiny pizza when you can twice the size at Pizza Hut. It's more for families who need the variety but definitely wouldn't come here for just pizza. Wednesday's are their BOGO pizza so it's reasonably priced then but wouldn't pay full price. Restaurant is clean and nicely decorated. Lots of window and light, even with some outdoor seating for when the weather is nice. Service is nice and attentive. They almost always get my order right, and it doesn't take too long at lunch time. Overall, good sandwiches especially the bread but can be a little pricey with some of their other items. read more

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My dad loves this place so we came for lunch. He got the veggie on rye and enjoyed it. He also enjoyed the decor of this place. I got the veggie supreme pizza. It was good and enough for me. This place was clean and we got our order quickly. read more

Ordered a sandwich with no mayo. When it came out, you could see the mayo on the tomatoes. The employee took the sandwich back, and brought it back out a minute later with different tomatoes (both of which were the ends of the tomato) but there was still mayo on the meat! This could have been easily corrected and they'd have had a thankful customer, but instead they chose to ignore the real issue. I won't be back. read more

This location on University Boulevard in Sugar Land is horrible! The employees don't even seem interested in looking at you. They're all staring at their phones. The place was dirty trash on the floor. The door knobs were sticky into the restroom, bathroom was dirty. The drink station was dirty, bread was old. Management needs a serious overhaul at this location! read more

You all have an easy job, EASY. Clean the place, double clean the veggies, inspect the food, and serve food. Seriously what is so hard about that? When you serve food, make sure there aren't any insects attached to the veggies, the meat is not bad, etc. Inspect the freaking food, you all have eyes!!! I can understand a hair, but a nasty worm hanging from the lettuce?!! Yes. I found a worm attached to the lettuce. The lettuce is purple and you can easily see the damn thing. Therefore, it is obvious that whoever prepared the sandwich didn't take the time to wash the veggies and inspect the food. I can just imagine what other nasty crap goes on their food. Never, ever, ever again will I go to this place. My husband talked to the manager (she didn't even come talk to him at first, he had to tell her to come and address the customer) Yamir? She looks middle eastern. She had the audacity to tell my husband "it's comes in the salad, it was just in the salad". So, to whoever the owner of this place is or GM, she clearly doesn't care about your business, sanitation, and the customers' well being. read more

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Normally I don't put up the review! But this place service is so bad. The order taker was rudest and had bad customer services. Took the kids there after school and ordered loaded potatoes soup and French dip sandwich! When we got home and there was no French dip sauce in the bag and no potatoes soup either. Then I called and she said do you want to come back and get it? What kind of customer services is this??? Will not going back again!!!! read more

Bread on sandwiches always seems to be dry & stale. Not as good as other stores. Have tried this place quite a few times, hoping it was just an off one, but no. Bread is always dry & stale tasting. read more

When I hear sandwich shops state that they bake their own bread each day. I didn't think that were possible and thought it was a gimmick to get you to eat there. Sure they might come in and toast the breads, but the dough has got to be made off-site and delivered in the morning right? After eating at this location, I've got to say, the claims are true. Breads taste different by location. Having eaten Schlotzsky's at different locations for over 15 years, there is a level of expectation when it comes to their "Funny Name, Serious Sandwiches," especially on the breads. Understand they are "not" a budget/cheap deli sandwich shop, but the bread my family have come to love is the Dark Rye bread, sure a little more on the sour-side than the other selections, but there is an irresistible aroma and just the right about of bitterness to the breads that just goes so well with the deli meats, and I still encourage Schlotzsky goers to try. I was really excited about this location opening up because it brought Schlotzky's closer to my house and makes those last minute meal-grabs much better. The other location I go to is almost always packed, so again, much better situation over all. I visited this location, not very packed, which isn't what I'd expect to see since there had been a delay, as reported by the community newsletter about its opening. So we got our sandwiches, and both my wife and I agree, those were some hard and salty dark rye breads. It was salty enough that we almost couldn't finish the sandwich and had to wash it down with our water. It was by far our worst Schlotzky's eating experience to date, even worse than other locations that got us the wrong kind of bread, because they were still good. Every time we passed by the location, it almost always seemed empty, and it would be peak lunch / dinner time. When it comes to sandwiches, it doesn't take long to make a good first impression. And having prior experiences came expectations, despite being farther away, we would continue to eat at the slightly farther location. Being a tenant in a spanking new shopping plaza like the University Plaza next to Telfair cannot come cheap when it comes to rents. I left a star for the name, and another one for the location. But I sincerely hope some major changes come to this location, for its own sake. read more

Came here 30 minutes before closing so I knew they were going to be upset about dirtying the kitchen again. My daughter noticed the male employee taking our order was less than thrilled we were there. I watched the female employee make her sandwich. It finished coming through the toaster and she came over with a dirty rag in her hand, put it down, and then picked up the food off the conveyer belt. No switching of gloves or washing hands. After she finished making the sandwich she picked up the rag and wiped down the counter. The male employee handed me the bag and I said "Thank you," but he said NOTHING. read more

Bad customers service! I ordered a flat bread that has basil, cheese, and tomatoes on it. I come to pick up my order, no straws for my drinks. Glad I looked before I left. I get to my destination and notice my flatbread has no basil on it. I call & notify them, thinking they would offer to fix this. I get put on the phone with the ASM who says "hello" so I say hey. She says nothing. Then I tell her what happened and she offered absolutely no solution. So I asked if she could refund me for the flat bread. She says she cannot. I ask if I come into the store if she can refund me for the flatbread. She rudely asks "are you going to bring it back?" AWFUL customer service!!! She should have offered to swap out my food for something else, or let me keep the flat bread for the inconvenience of me having to come back to the store. Also, CHECK THE ICE before you get a drink. It smells rotten, like sulfur. Edit: I just noticed they also gave me the cinnamon roll with caramel on it instead of the regular frosting, which I ordered. read more

I went here Because Schlotzsky's always has great original sandwiches. This was the worst sandwich I've ever had. Put together wrong and a big mess. Not cheap either. I'll never go there again. I wondered why it wasn't busy as they normally are at lunchtime at other Schlotzsky's. Now I know. read more

Not sure how this place can be so bad. Its a chain but it is always awful. Wrong orders. Broken soda fountain, stale bread, rude. The Schlotzskys futher north on 59 next to Home Depot is fantastic. Super clean, friendly, get orders correct. Obviously completely different chain owner. read more

The original Schlotzsky's deluxe sandwich is so good. I miss the pickle bar due to Covid-19.

We haven't been to this Schlotzsky's . We have been to a several of them . I always have to say the food is fantastic ! ! The sandwich's are really the best of the best . We mostly enjoy the atmosphere . We realize you can't police the customer's if they are not causing a disturbance . We miss going to Schlotzsky's . We think it's about time for a " fix " . A regular customer read more

Enjoyed trying this new location. My sandwich was delicious. Next time I will try the amazing looking salad. Also, great Coke machine with many choices! read more

Great customer service and sandwiches came out fast and of good quality. Will definitely come back again.

Love this place. The bread on the sandwiches is awesome. Food is made to order and you can watch them put your food together. Good warm sandwiches and they have cookies and Cinnabon. A good quick lunch. read more

I eat here all the time and the staff is always pleasant providing great customer service. My sandwiches are hot, prepared well, and made quickly. Stop by and grab bite if you're in the telfair area. read more

Love this place! Clean, delicious, and beautiful set up inside. Workers and owner are amazing. Will be back for many more meals here!

This Schlotzsky's ALWAYS disappoints! The Schlotzsky's off of Williams way in sugar land is awesome! This location here always has issues. Tea isn't really "sweet tea,". The food doesn't even taste like Schlotzsky's. I'm wondering if they should be allowed to represent Schlotzsky's? Big thumbs down this University location... read more

Nice atmosphere plus outdoor seating and yummy sandwiches. They also carry gluten free buns and pizza crust - yay!

Really Like the new Schlotzsky's modern interior. Have been here a few times and always had friendly and prompt service. The restaurant manager is very friendly and helpful. The food has always been exactly how I ordered. read more

Tried this location out for the first time and the service was wonderful. Food was out in a timely manner and tasted amazing. The bread was perfectly crispy, exactly how I like it. Would definitely recommend this location over any other schlotskys. read more

This place is AWESOME! Food is reasonably priced, it's delicious! Can't go wrong with the California Flatbread. Very friendly staff. Especially Josh the manager. I go here several times a week and he's always there! Very hardworking and really cares about his customers! Way to go! read more

I've been to a lot of Schlotzsky's restaurants but this location was not as good as I wanted it to be. I ordered an Alburquerque Turkey sandwich and a Caesar Salad and I did not like either of them. The bread on the sandwich was really hard and crumbly and the salad was not tasty at all. read more

This was my first time going to this location, as we usually go to the Sugarland location. I had the most rude cashier (forgot to get his name). He never looked at me to take my order, didn't greet me and had an attitude the entire time. He said he wasn't ready for my order when I told him what I wanted. He started arguing with me and I had to ask for the manager. The manager stepped in and told him to be quiet. Highly disappointed in the low customer service that I received. He obviously is in the wrong industry and needs basic customer service training. Needless to say, I will not be returning to this location and we are loyal Schlodtzsky's patrons but will not return to this location read more