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    Schneck Motor Company

    4.0 (14 reviews)
    Closed 9:00 am - 6:00 pm

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    2 years ago

    Friendly and professional personnel who answers questions and addresses concerns quickly.

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    Al S.

    Mary, Thank you for the great review.

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    Review Highlights - Schneck Motor Company

    The entire process was quick, they worked with me on my trade in, and Al did a great job of explaining everything to me.

    Mentioned in 5 reviews

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    Autos Of Dallas

    Autos Of Dallas

    2.2
    (402 reviews)

    Had the pleasure of working with Kameron at autos of Dallas. Kameron made everything smooth and…read moretruly listened to the concerns we had. Kameron made this my best dealership experience I've ever had by FAR! If you want the best price AND experience possible come down to autos of Dallas and ask do Kameron!

    Chassity was the most frustrating salesperson I have ever dealt with. Throughout the process, she…read morerepeatedly ignored texts and failed to communicate for days at a time. Also, her grammar was god awful and couldn't spell certain words right. This was just a warning of the terrible experience I was about to go through. The only time I could get a response was after requesting multiple times to be transferred to a different salesperson. After weeks of poor communication, I finally decided to stop wasting time and drive from Austin to Dallas in person. I arrived fully prepared to purchase the vehicle that day. I wasn't negotiating the advertised price, wasn't asking for discounts, and was ready to drive the car off the lot. In other words, this should have been one of the easiest sales imaginable. Unfortunately, the experience only got worse when I arrived. The dealership felt chaotic and disorganized from the moment I walked in. The showroom was crowded, messy, and far from what you would expect from a dealership selling luxury vehicles. There were visible scratches and damage throughout the facility, and even basic details seemed neglected. To make matters worse, despite my repeated requests to work with someone else, Chassity immediately approached me and brought me back to her desk. When it came time to discuss numbers, the real issue surfaced. The advertised price on the third-party website was not the actual price they intended to sell the vehicle for. They had added roughly $3,000 in "optional" products and services, including a theft protection package. I told them plainly: remove the optional package, and I would buy the car immediately. That's when I received one of the most absurd explanations I've ever heard in a car-buying experience. I was told the package was "optional," but not in the sense that it could be removed. Instead, it was "optional" because I could choose to pay even more money to upgrade it. In other words, the package was mandatory, despite being presented as optional. At that point, it became clear that the advertised price was little more than bait to get customers in the door before adding thousands of dollars in mandatory extras. Between the lack of communication, the disregard for my requests, the chaotic dealership environment, and the misleading pricing tactics, this was easily the worst car-buying experience I have ever had.

    CarMax

    CarMax

    3.0
    (216 reviews)

    THIS IS THE PLACE TO COME if you want to sell your car for a good price without getting the run…read morearound. Long story short I found a car at a different dealership that was hard to find, they were a bit stiff and offered me below value what KBB said I could get for my great condition low mileage car with premium package. The dealer where I was getting the car I wanted (I'll just say it - Audi Plano!?#$% Avoid them at all costs if you want a FAIR deal) they offered me a RIDICULOUSLY below average amount - what KBB suggested. I walked out frustrated and tired physically and mentally. Thank God I noticed Carmax nearby and thought Why Not? I walked in, there was very much a dmv feel to it Lots of people, sitting everywhere, lot's of traffic in and out. There was a monitor with peoples names/appointment times at the front desk. I thought, wow how am I going to get an appraisal on a weekend with all these people? When it was my turn the guy was very nice and said no problem, we can do that for you and he re-directed me to the business window which was nearby. I was still skeptical and cranky given what I had been through at another dealership. Business desk had a lot going on too, but they seemed to be in good spirits with each other and the people who approached them! Complete opposite from previous dealer. I was greeted by Micah (sp?) who was seemed relaxed despite the busyness, she told me how appraisals worked in a matter of fact way, when I hesitantly asked how long all this would take, she quickly said it should be no more than 30 mins with a confident smile. I was still skeptical but refused to give away my car for the measly amount the other dealer offered me. Well, I went to the bathroom, people watched and yeah about 30 mins later, she came back with my appraisal quote! way more than MORE than what the stingy dealer down the street was offering me and ABOVE KBB !! If I didn't want the other car so bad at A/P, I would've gladly told them to touch grass! But unfortunately they had what I needed. I would have felt much better to have bought from Carmax, everyone I encountered there was friendly, professional and got things done in a great amount of time! I want to thank Micah again for being so patient with me and explaining things while I was under great personal stress and timelines as well (death in the family, trade in car papers expiring etc). I sold my beloved car to Carmax in Plano, had a GREAT experience from beginning to end and wanted to let them know I appreciate them being a positive part in such a stressful weekend for me. Thanks again!!!! (SH)

    Waited for over 30 minutes after being checked in to be attended to. Was ready to buy a car that…read moreday but definitely not from here now. Disappointing that I was checked in for an appointment and was not attended to for over 30 minutes.

    Schneck Motor Company - car_dealers - Updated June 2026

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