Ritch the Vespa Doc fixed and got my 2022 Vespa right!! I got lucky and ran into him at the gas station in Pasadena and he gave me his card. Thanks Ritch!! read more

I called to ask if they service Piaggio MP3s as it's one of the scooters I'm considering purchasing. I got a call back from Rich and he gave me a bunch of useful information specific to my inquiry and also solid general advice for when looking for used rides. I was also recommended alternatives for my use case should I decide to go with something else. Highly recommended! Thanks again Rich read more

Richard is good at what he does. Has done great work on my Vespa. He is thorough. He'll pick up your Vespa for a small charge if needed

We called the phone number having questions and issues with our 2 vespas. Got professional advice and information on how to fix the issues we were experiencing. Was super helpful and patient on call staying on the phone for almost 25 minutes due to our distance being out of the LA area. Thank you! read more

5 stars is way to little to give to Rich. He gives you 10 star service!! This is the best mechanic I've ever been to, period. There is no one else that I've gone to that has been as transparent to me like Rich has been. And the service for the price? Unbelievable especially in this economy. I brought in my girlfriend's 2007 LX 150 this Sunday and he told me max it would take a week. I just got a call saying to pick it up tomorrow which is Wednesday!!!! That's unheard of! His customer service was above and beyond. Rich called me every time he found something new to discuss and took the time and effort to explain if it's important or optional. Never once did he try to push something. I will definitely come back to him with future checkups or repairs. read more

I found Scooterdoc by searching for a mechanic that does mobile service. Rich is knowledgeable, courteous and knows his Piaggios! I bought a used scooter that was in a garage for 5 years. He picked it up and got it running in a week! Great work, prices, communication and service. Highly recommend!!! read more

Rich is phenomenal...my Vespa got a complete overhaul by Rich and - at 16k miles - runs better than when it was brand new. Great prices, excellent communication, really takes care of your bike. Highly recommended!!! read more

Great service helped with some referrals for foreign scooters . Very helpful great guy and great team

Just picked up my 2002 Vespa from Rich. It's beautiful and runs wonderfully! Before any work, Rich went through the work required and detailed pricing. He was up front and honest about what was "required" and what was "optional" since I was on a budget. Once he got started, he let me know that some items were not currently necessary - LOVE the honesty. I highly recommend Rich - honest, reasonably priced and knows his $h!t. read more

just picked up my vespa from Rich...it has been a bringing-back-to-life process for my scooter since it had been sitting without any use for a long time, so it needed to have a few parts replaced/restored. im glad it feels like new now! he has made a courtesy house call to check what i needed, which im grateful for. i feel i can trust him because of his passion and dedication to vespas. i recommend this business. thank you! read more

ScooterDoc - Motorcycle Repair Near Me - Pasadena, California

I bought an old used Vespa and had Rich give it top to bottom service. It now runs like a dream and looks brand new. He does great work and aims to please. I will definitely use the ScooterDoc for future service on my ride. read more

Rich brought my Vespa back up to shape. He is super knowledgeable and passionate about Vespas. I'm very happy with the work that was done on the bike - the thorough cleaning was the cherry on top! Thanks, Rich. read more

ScooterDoc - Motorcycle Repair Near Me - Pasadena, California

Richard did a great job getting my '05 Vespa running again. It needed a lot of work since it had probably never been serviced. He kept me informed throughout the whole process, which took a few weeks. read more

I found Rich/Scooter Doc online. I purchased a lightly used 2022 Vespa GTS 300 Super Sport. I brought my Vespa to Rich for the initial 625 mile service. Rich took great care of my bike. When I picked it up he took the time to explain what services he performed, and gave me many valuable tips on maintenance and riding. I felt very comfortable leaving my bike in Rich's hands. I could not be more satisfied! read more

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This is the guy you have to see for your Vespa needs. Awesome respectful fast service. Rich is the kind of person you want to trust your bike. We are very happy with the work done. Our daughter's ET4150 is a different bike now. He advised clearly on what needed to be done, gave us fair estimate and the turnaround was super fast. Also, he was a pleasure to deal with and always available on the phone. In a few words: If you want quality, knowledgeable and honest service for a fair price, call Rich. read more

Even though I scrolled starting at first on a list for Vespa service insurance work needed on my bike .. Not only calling from top of list to the next to the next either no business listed answered phone and if they did they don't do insurance work to fix repair my bike .. Scooterdoc picked up near first ring professionally, within seconds of the call His shop does do Insurance work amd has for 25 years .. Just because a business is listed 1 2 or 3 means nothing when it comes to a shop truly professional in all regards I HIGHLY RECOMMEND SCOOTERDOC FOR THE FIRST YOU CALL !! read more

ScooterDoc - Motorcycle Repair Near Me - Pasadena, California

If you are looking for a quality, fast, honest and fair price repair shop, ScooterDoc is the place for you and Rich is your guy. I have had 2 Vespas in Rich's hand. They both have sat for a while and needed serious maintenance. Rich was meticulous in his work, kept me informed every step of the way. What I liked about Rich is his down to earth attitude and the way he took care of my Vespas. His work was excellent and on time as promised. I highly recommend ScooterDoc and Rich for all your Vespa needs. read more

When my Vespa was involved in a hit-and-run collision, I found Rich. He answered my call with expertise knowledge that "shops" just don't have these days. Rich really knows his stuff, and talked me through the entire process of getting my bike back brand new again. He was consistent in following up every step of the way and pays attention to detail. Every time I had a question afterwards, Rich was happy to help. This is the guy you want for your repairs. Excellent experience. read more

Rich is a master at his craft. Unlike a dealership whose mechanics are largely simple hirelings simply doing a job, Rich has a true passion and knowledge for Vespas that transcends what you will find elsewhere. He restored my 2016 GTV to better than when it rolled off the lot and it runs like a finely tuned watch. I cannot recommend him and his business enough. Thank you ScooterDoc! read more

Really great work from Rich helping me deal with a large amount of service and repair work on my 2007 Vespa 250. Very good communications and someone that stands by his work and his reputation. Thank you Rich. read more

My girl was looking a little down and out and not feeling too well lately... so I surprised her with a little makeover at the Scooter Doc... a little touch up here, a little tuck there....some hot black eyeliner ... and new eyewear to boot! Picked her up a nice LV as an added treat and VOILA.... she's back to being my hot Italian Lover... as good as new! Baby baby baby Love you Kerkko read more

ScooterDoc - My Italian Lover - Motorcycle Repair Near Me - Pasadena, California

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My bike was damaged. I showed the owner video of my bike when I dropped off and when I picked up. He would not take responsibility for the damage. I know have exposed brake cables and a nasty scratch on the side of my beautiful bike. Do not use this company . read more

I didn't know how to appraise a bike I was about to buy, and Rich was so incredibly helpful. Super knowledgable about all the things to look out for and took the time to explain how to look for these things and answer my questions. Really appreciate all the help! read more

Rich is a solid guy, very friendly, he sends you updates and photos of the work he's doing and keeps you very informed. 10/10 recommend

I was provided an honest estimate and assessment regarding my scooter. I appreciate their honesty.

Just a quick note to thank Rich for his help today on the phone. He helped me kickstart my stranded 2001 ET4 that wouldn't start, and quickly get it home. I didn't want to leave it another night in the Glassell Park Target parking waiting for to get stolen. Another mechanic replaced my motor Oct 2020. Amazingly, Rich spent nearly 45 minutes on the phone walking me through and troubleshooting potential reasons for the persistent starting issues. My bike is now home safe while I replace the battery. After it's charged, I plan to bring it to him next week to evaluate that it's safe and reliable. Thanks again, Rich! read more

100/10 THE BEST HERE! I've been coming to rich for 3 years now and every time I leave satisfied and with good knowledge of my Vespa. If you want honest work for honest money look no further. read more

Deer Focus Rocks Whoop Whoop!! XieXie ! :) thank you guys again ! I didn't recommend it if you have electric scooter !

Rich is the best you cold wish for - honest, fair, and a great mechanic. I actually hate leaving a review for him because I don't want him to get so busy he doesn't have time for me. HA! I took my 2016 Yamaha SMAX to him and it came back running better than when I got it new from the dealer. There was a lot to clean up in my scooter and I needed new tires too. Rich talked through everything he needed to do and gave a very fair price. I will return to Rich for anything and everything I need concerning my scooter. And he's a great guy as well. Just the best. read more

Was looking for guidance on what to look for before purchasing a used Kymco Scooter and Rich explained to me exactly what parts of the scooter to look at and even offered to walk me through it during the inspection. Really appreciate it! read more

The mechanic I would normally go to was too busy to fit me in so I looked up another mechanic and found ScooterDoc in Pasadena. Met with Rich and he checked out my bike as it would stall when stopped at a light trying to gas it. Sure enough he found issues and noticed my fuel injector was installed improperly, then proceeded to reinstall the part. It was clear to me the previous mechanic was not nearly as competent or dedicated to providing excellent and professional work like Rich, I highly recommend his services. read more

If you're looking for quality repair done with care and precision then give ScooterDoc a try. Rich is passionate about Vespas and is an easy-going, honest guy. I'll be sure to return for future service! read more

Rich is so helpful and trustworthy. He went the extra mile for my 2009 Vespa LX 150, and it feels so good to be able to ride it again. Thanks, Rich. read more

Rich has been my Vespa Doctor for 5 years. This week at the 4K mileage mark he went through my precious scooter and transformed it. Instead of simply a tuneup Rich brought it back to life. He isn't just a doctor he's a magician. read more

ScooterDoc - The only way to ride ... - Motorcycle Repair Near Me - Pasadena, California

This place is amazing. Must enjoy. Food is as good as it gets in little Tokyo. Japanese breakfast is great.

A woman bumped into my Vespa knocking it over and breaking the lever as well as scratching the hell out of the side. The west side location I purchased it from was closed due to COVID. Thankfully Rich was there for the rescue. Easy to contact and super responsive we arranged for the bike to get over to his shop. He gave me a quick run down of what needed to be done and an estimate for cost and time required. Texted him a thumbs up and he was off to the races. Rich is very knowledgeable and went over the bike with a fine tooth comb before bringing it back to my house as good as new. Really nice guy, excellent service and the only call you need to make if you have a Vespa that needs some TLC or more. Thanks Rich! read more

Rich was willing to check out my Lance scooter which was already a huge plus since he specializes in Vespas. He picked it up for a reasonable price (another plus!) and came very quickly after I'd called. Before leaving, he asked about some history on the scooter and gave me some tips to keep it running well and on what repairs could help avoid more costly service in the future. The issue with my scooter appeared to be a result of some mishandling in the past, so unfortunately it had to go back to the shop where it was serviced before. Still, Rich offered to transport it himself and took care of contacting the old shop to confirm that they could fix it. His service lives up to all the great reviews even though it wasn't an issue he could resolve. I haven't worked with any other place that goes out of the way to ensure anyone doing business with them has a good experience. read more

I gave Rich my scooter for the scheduled maintenance as per the Manual. Not only did he go through the bike with a fine tooth comb and find every leack, missing screw, worn out gasket, and dirty bearing, He upgraded my Vespa to a higher performance level. It rides like it never did before. Rich was on time, honest, and thorough. Robb read more

Great service by Rich! I purchased an inoperable 2009 Vespa from a friend and Rich did the tricks needed to get my new toy up and running! He is an expert at communicating options and estimates. I love very far from Pasadena where his shop is but I will bring it back there for an oil change and for any other service needed. It was very nice to find this joint. When the work was done he made the 36 mile drive to me and delivered my "like new" Vespa! He was very thorough in explaining the mechanics and informing me. I recommend! Thank you guys! read more

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It's been a week since I had my first service with Scooter Doc. My previous mechanic moved far far away... I've been looking for someone local to the Pasadena area. The past week of riding has been excellent, the scooter is smooth and quiet like it just rolled out of the dealership. The Scooter Doc (Rich) did an amazing job, the engine compartment looks brand new. Rich has an eye for detail and it shows in his service and he performance of the ride. Scooter Doc is my new regular service spot, they even do rescue tows in the area. Thanks Scooter Doc! read more