Was a little skeptical at first. Went to his warehouse in mission Viejo to look at washers. The warehouse does smell like smoke as others have mentioned. Finally chose an LG top loading washer for $230.00 which came with a 30 day warranty. We chose not to the delivery since I had a truck. However for $50.00 more you can have it delivered and extend the warranty to 60 days. We installed the washer into our rental and ran a load. We noticed there was mud chunks in the wash but figured it would go away once the wash was done. Our tenants ran another load and informed us the mud bits were intertwined in their clothes. After a few texts back and forth we arranged for him to pick up the washer and have it fixed. After a few days, I followed up with Scott to See when he could drop The washer back off. Based on the other reviews , I was a little nervous about being scammed but Scott showed up with the washer at the time that we arranged. He was professional and made good on his word and the warranty. Our tenants informed us the washer was fixed and no longer had the issues that was earlier reported. read more

Alright, so I won't lie, at first I was weirded out. The whole process of scheduling a time to meet the owner at a warehouse was a bit unusual. However! In the ended up purchasing a Washer, Dryer, and Fridge for $1,200. Scott, the owner, delivered all three items. He took the time to show me how to properly install the washer, dryer & fridge. Scott does offer a 90 Day warranty, but if god forbid there is an issue and we have to exercise that warranty then so be it. Ultimately, I get what I paid for, so if any of the items do breakdown and can't be repaired then so be it. This was and still is the best option for anyone on a budget. I'd go back. read more

Ordered a washer. Got it delivered. Didn't work. Jumped through too many hoops, answers stupid questions. Guy came and picked it up to bring to his "tech" who kept it for a day or two and brought it back in the same condition it left. Upon realizing nothing had changed, I called for a refund, only to be advised I shouldn't put too big of a load because I'm breaking the machine. No refund. They took the washer back. Never heard from him again.' Now they can sell it back to the next idiot. Decent scam if you ask me.... read more

DO NOT BUY FROM SCOTT! I bought a washer and dryer and both had problems. He is just reselling old appliances that are not refurbished. Do yourself a favor and buy from someone else. read more

PLEASE READ BEFORE PURCHASING FROM THIS COMPANY!!!! I purchase a washer and dryer set from Scott on June 3rd 202, with a 60 day warranty. Scott delivered the set to my home and as many others have said in their reviews they were both laying on their sides on the back of his truck. He unloaded the set and put them in my garage, I told him don't worry about the install I needed to go to some new hoses and would install them later. The next day I got the parts and had a neighbor helped me install the washer and dryer and did my first load of laundry. From the very first load there was a problem. Water wouldn't come into the washer and it kept clicking finally after starting, stopping and restarting a couple times Water started to fill into the water and it started to wash. There was a loud squeaking noise coming from the washer, so I took video of the noise and sent a video to Scott asking if this was normal and he said no. I asked if he could please send a technician out to look at the washer and dryer and he said I can come and pick them up and take them but I don't know if the tech will come to the home. I asked him to please check and in the meantime I'm going to run a few more tests on the washer and dryer and will have a list of any issues for the tech. After watching another load and trying to put it on the bedding setting I found that setting didn't work, I then went and checked the rest of the settings and found 1 out of 10 settings work that was the normal setting. I again reached out to Scott letting him know I'd really like a tech to come to my home to check the machines,, that is normally how repair work is done on appliances. He continued to tell me no, he could come and pick them up but the tech would not come to my home, because he would have to be here all day to go through the machines to find out what's wrong and then he wouldn't have the part and would have to get them and come back. He then gave me some options to try so I did and none of them made any difference. At this point, I told Scott since the tech can't come out to my home I'd really like you to just go ahead and come pick up the machines and just refund my money at this point there's several things wrong with this washer and dryer and I'm not comfortable keeping the set. He told me absolutely not that's not how this works. He told me that on my receipt it says all sales are final. I checked my receipt and nowhere on the receipt did it say this and I sent him a photo of the receipt. Then he said well it does say it on my website and in my warehouse. I told him that I had never been to his warehouse and I wasn't on his website, I bought this set from him off of Craigslist and it didn't say this anywhere on Craigslist that all sales are final either. He continued to go around and said I'll come pick up the set today and I'll take them to be repaired, I explain to him at this point I would not be comfortable with anything that they repaired not when you delivered a supposedly working washer and dryer to my home that has multiple issues. He kept going back and forth telling me that he would come get it but he would not refund my money I finally just got frustrated and just didn't have time to deal with it anymore and decided I'll just go buy another set from somebody who is more reputable. Do yourself a favor and do not do business what this company. They do not honor their word and are selling junk appliances. The list of issues that were wrong with the washer and dryer that I sent to Scott were 1. 1 out of the 10 wash settings works. This is the normal cycle only 2. Rinse and spin cycle doesn't work 3. You have to start and stop the washer and sometimes unplug it from the wall before it will finally connect and start 4. The dryer has to be ran for a full 70 minutes and then for a second 30-minute cycle before it will dry a regular load of laundry 5. The dryer has hot spots that has burned items read more

This guy Scott is the biggest con/scam artist ... Do not buy his lemons... He finds old broken washer and dryer's and try's to get away by selling them to dumb people like me:)... we bought a washer from Scott and we noticed that the washing machine would stop in the middle of the cycle... well my wife called him because we were givin a 30 day warranty and we paid extra for another 60 ... of course for an additional cost... when it was time to complain about the lemon that he sold us he was very argumentative and said that are warranty was up.. But he would come get the machine and fix it... Well when he came to get it .. we told him that we want our money back at least until he fixed it... and brought it back.... well oh did that set some fire works off.. He screamed at me in front of our home and said IT DOESNT WORK THIS WAY! That's not how this works ... IM TAKING THE MACHINE AND ILL LET YOU GUYS KNOW WHEN WE FIX IT .. it's been two weeks since he took our money and he took the machine back.. Then he calls and says wasn't one of the water valves damaged???? LOL , Listen Bubba Scott the unprofessional appliance man... folks don't waste your time talking to this guy he will rip you off like you did to us we lost money and the machine Zero stars. read more

There is some weird stuff going on at this place. Called to find out if they had what we were looking for in stock. The guy Scott seemed nice enough on the phone. A while later he texts me that he will be there until 7. A bit strange to get a text, but oh well, so I text back that we are on our way. He texts back that we were just there (umm, no... we weren't. Pretty sure we would know!) We get there, and it's locked up. Text that we are there, and he texts back that he will be there in 7 minutes. We wait, he gets there, my husband goes in. There are some appliances. With food wrappers on them. And there is a bed in there and some lady who looked like she had just woken up (330 pm). So all in all, weird experience, people living in the office building, reeks of cigarette smoke and perhaps some other things... read more

Had a great experience with Scott at Scotts appliance. Got a great deal on front load washer and dryer. He was here when he said he would be. And had it all set up very quick. He was Very nice and helpful. Highly recommend. Thanks Scott!!!! read more

Sold me supposedly a working washer delivered upstairs tried to get it going before he left and he just kept saying oh it'll work just takes a few minutes to fill then left did not work sent repair man after several hours repair man called him and told him could not fix finally I told Scott come and get I want my money back then told me he had another working one exchanged for another broken washer after one wash leak all over and the door latch was broken won't come pick up and/or give refund. read more

I ordered a Maytag Neptune Drying Center via phone, that was advertised on craigslist by Scott's Appliances, as NEW condition. I called up and spoke with Scott, and scheduled it for same day delivery and installation for a fee of $50.00. When the drying unit got to my house, it was delivered lying down on its side in a small pickup truck. When I questioned if that was ok, Scott said it didn't hurt anything. I found this questionable, as I thought you generally have to keep refrigerators and dryers face up. When he took the dryer out and I went to look at it. The inside of the dryer had a new filter, but had tons of lint build up inside the lint catch area, along with lint coming out the holes in the upper drying rack unit, where lint should not have been. Scott said it was just dust, which it was not! In addition, the tub inside the dryer had a brown staining around the entire thing. I went to wipe it with a wet paper towel to make sure it would not come off. When I wiped it, an orangish color came off on the paper towel. Apparently, it was rust that had been sanded. I told Scott that this was not in a NEW condition as advertised, and I did not want it. He told me it had a 90 day warranty and he could have his repair guy look at it. I declined to keep it. He then told me that I would still have to pay the delivery fee of $50.00, and that he would not tolerate otherwise! Being that he was a large guy about 6'2, and very adamant about it, (and it was Christmas time) I went ahead and paid him. However, I was NOT happy about the entire situation. Buyer beware, they false advertise, and you may get stuck being out $50.00 or worse!! read more

do not buy any appliances from here they are thieves!!!!!! they will fix or "refurbish" a dud and sell it to you and you will get a good deal in the moment but less than 5 months into buying a washer and it broke! not only did it break but it flooded my whole garage! when i called to get help from scott he said sorry thats a $50 dollar fee and thats just to come out and "see what the issue is" do not buy from here at all costs avoid its like throwing koney down the drain!!!!!!!!!!!!!! i plan on fully exposing this business on offer up because we moved here and thats where we found them! he basically told me i bought a cheap wash and oh well!! and he can send a tech but sorry your 90 day warranty is up! no wonder they gove such terrible warranties they know the products are duds! dont buy from this jerk!!! read more

Bought washer & dryer it is used but in excellent condition. Scott the owner was very nice and helpful.

great guy and wonderful appliances for the price save thousands of dollars and was quick and easy to set up,buy and deliver.