Answer your phone and have an answering machine available when you're not going to pick up.

Don't waste your time with them, they're short fused and rude. They tried to charge me $500 more than agreed upon, and they promised a generator that was not on the RV. The staff there is unable to communicate without aggression. Truly a group of toxic people trying to take advantage of others. Shame. read more

When you guys say your do something....should be done the right way and done properly. Still waiting for my deck to be properly functioning seeing how its a class a motorhome and a rear view camera makes backing into spots easy. Scott you said you would be here late morning to install a new deck because you need to return it soon of you dont....you did not show!!!! Furthermore the damage you guys did unscrewing the screws the first time is absolutely unacceptable. The deck you bought from autozone cost more then it would have cost you to get this "Volam Wireless Carplay Screen" and install it without damaging our RV. read more

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I had a very positive experience with this company. They were forthright with all of the information for each R. V.. Whether it's good or bad. The people at Scott's R.V. are honest and care about the customers. dealing with used RVs, there's always going to be issues. Every issue that I had was taken care of by the mechanics at Scotts RV. All in all, I am very satisfied with my experience. Thank you to everyone there for helping me and making me feel so at home. read more

Scott's RV - My TERRA - RV Dealers Near Me - Vancouver, Washington

I consigned my trailer with this company. Upon returning my trailer to me my three remotes as well as my Voyager Wireless digital monitor were missing ($478.00 for the monitor). After many visits, my remotes were returned but my monitor was not and they have not replaced it. read more

They do not respond when we called. We have been waiting for a new camera for over a month and no updates

"Talk, Talk, Talk. They're good at that. They promise but don't deliver. We bought a used Winnebago a month ago. Since then, I have had to replace the air conditioning compressor for $1100 and the sensor on the jack system costing another $300. I don't think they're a good choice for buying a used RV." read more

If I could give zero stars I would! Reporting to BBB I bought RV showed 43,000 miles EIS shows 212,000. He replaced the part and now everything is messed up in my dash and warranty won't cover because he did this. RV was bought not even a year ago for $68,000 not a small purchase. When called and emailed him in this he stated " RV is over 10 years old outside of the statute for wrong miles lawsuit"! BUYER BEWARE HE WILL NOT STANDBY WHAT HE SELLS!! read more

Scott's RV - RV Dealers Near Me - Vancouver, Washington

Everyone has bad days. Some people have bad weeks. Their cat just died. Their spouse left them. Their boss yelled at them... but there's no excuse to repeatedly F-bomb a customer over a lost sale. Sadly, that's what happened to me at Scott's RV in Vancouver, WA yesterday. [shortened due to Google review limit] Dan said they were working on getting all the details fixed so that I could get out of there that day, but I stopped him and said that I still had to do the test drive, then do paperwork with Scott's RV, and I'd planned on going to the bank the next day to sign the paperwork and get the check. Dan said, oh, we'll just do the paperwork tomorrow. To which I said that we still need to settle on a price. BBBZZZZZZ! Dan was surprised and asked what I meant. I told him that I had found comps and other data on the 2005 Fleetwood 37U, so wanted to talk numbers. He said something like "Um... are you thinking like, $1,000 or $2,000 lower?" I told him, there's currently the *exact same* RV on eBay and I had some printout of the other info as well. The same 2005 Fleetwood Expedition 37U on eBay with a 'Buy-It-Now' price of $46,500 has the *exact* same floor plan, but the paint was green (instead of brown,) the interior was a redwood (instead of pine,) the mileage was 39,000 (instead of 28,000,) the tires, the generator, the electronics, the brakes, the engine - everything was the same... except it was $8,500 less. PLUS, the NADA low book is $33,300 (the average NADA book is $40,150.) AND, a friend who sold RVs for 10+ years (but retired two years ago,) told me that RV dealerships very rarely pay anymore than 10% BELOW the LOW NADA book value (without add-ons!) So they likely paid around $30k for this unit. Of course, I didn't let on that I had this info. About 5 minutes later Dan came up to me and asked what price I was thinking. I handed him the printed sheets from NADA (showing the low and average price for that exact coach,) the other listing (for $46,500,) and the feature list of the other listing (which Scott's RV did not have for their listing.) I said we should start at the $46,500, and work through it to see where we ended up. Dan immediately suggested that the other coach was probably water damaged or had some other issues that the dealer wasn't sharing. I suggested he take the pages back to the boss to lookup the listing and check the NADA prices. He said he didn't need them, and headed back to the office. About 15 minutes later, he walked up to the table and put down a receipt for my $1,000 credit card refund, and kept walking. Apparently, they didn't want to negotiate in good faith. That was it. I said "Sorry we couldn't come to an agreement." And that's when poor Dan lost his mind. He turned around and started yelling at me: "B******T! YOU F******G WASTED MY TIME! YOU F******G TIED UP A COACH, KNOWING YOU WEREN'T GOING TO BUY IT! YOU'RE A F******G TIME WASTER! YOU COME WITH THIS B******T COACH ON EBAY THAT'S PROBABLY BEEN UNDER WATER AND IS DAMAGED TRYING TO GET A LOWER PRICE! YOU F*****G WASTED MY TIME!" I didn't raise my voice or get angry. I said "Dan, I'm sorry. I want to make a deal here." He walked out the front door a few steps, then came back in and continue berating me "NOW I HAVE TO F*****G SPEND ALL DAY ON THE PHONE CALLING PEOPLE BACK TO F*****G SELL THIS THING!" This time, I raised my voice and said "Dan, calm down. This is how it works. This is terrible customer service. Calm down." His response was this "YOU'RE NOT MY F*****G CUSTOMER! YOU DIDN'T BUY ANYTHING FROM ME! WHY SHOULD I CARE WHAT YOU THINK?!" To which I said, "Dan, I can still write reviews about this experience. This isn't good customer service." Again, bellowing at me, Dan says "WRITE ALL THE F*****G REVIEWS YOU WANT. WRITE A HUNDRED OF THEM, I DON'T F*****G CARE!" At that same time, the son of the owner of Scott's RV, who had been sitting on the couch nearby, laughed out loud and said "Yeah, write all you want." read more

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We arrived and a guy was sitting on the back on a golf cart and couldn't even get off to welcome us. He told us to wander around and he'd have a sales person come find us. He showed up and now claimed to be a sales person and no information besides what was on his little sheet. I asked for someone more knowledgeable and he told me that I knew everything and just walked off mumbling profanity. These people are trashy and lot is unorganized with vehicle not marked well. Typical used car salesmen scammers. Go anyplace else but this place. They don't work to earn your business or deserve it. Lastly, this is Covid and the guy didn't even both to put his mask on until I had to ask him. I had cash in my pocket to spend and they couldn't even be nice enough for me to throw it at them. read more

Scott's RV - This dude is rude, avoid at all costs. - RV Dealers Near Me - Vancouver, Washington

These Guys have the worst attitude I have ever dealt with, seemed like an alright group of Guys to deal with at first...it was quickly made clear that that was an inaccurate assessment, salesman made multiple promises that They could in no way follow through with, several small repairs that they ultimately did take care of in a somewhat timely manner... AFTER I threatened to pull the plug on the deal completely. Long story short DO NOT GO HERE!!!!!!!!!!!!! I cannot over emphasize this point enough. read more

STEER CLEAR! DON'T HAVE INSTALLATION DONE HERE! Their wiring caught my car on fire within 7 months and they ARE NOT taking accountability to pay for the damage! I bought a camper and had them install the brake wiring. I hooked it up for the holiday weekend and when I plugged in the camper electrical and went to leave my driveway it caused an electrical fire. I have a Jeep and had them look first because I didn't know what caused the fire. They identified it was the wiring Scott's installed. When I called Scott and told him what happened, he lied and said it's out of warranty. I said I didn't get any warranty paperwork and can he provide it. He said no we don't have any, so I replied that technically there is no warranty. He said no, there isn't. He said they will not take responsibility and will not take care of the damage/repair costs and I would have to take legal action. They are shady liars with poor skills, my wires were a hack job using a zip tie that was over-shorted and fried my electrical in my whole car. I just can't even believe they refuse responsibility. We'll see if the lawyers say I can make a bigger safety case out of it. They don't deserve business, spend your money with a company that does. read more

I am so disappointed in Scotts RV. My husband and I have recently retired. We are seriously shopping for a Class A motor home. So we pull into Scott's RV. nothing. Not one person came to help us. We had to call them on the phone. A guy comes out. Has no keys has no clue on the mileage. These motor homes are filthy. Please don't waste your time shopping here. Weeds everywhere.... I mean EVERYWHERE. Maybe hire a gardener. Shame on you for wasting our time. read more

1) The inventory on the site is not actively updated. 2) You can't browse inventory on your own; someone has to follow you around, unlock all of the trailers, and go inside with you. 3) They will ignore whatever budget you express and show you models you can't afford. 4) They will never contact you if/when something DOES arrive that's in your price range. Complete waste of time. read more

Scotts RV had my motor home there on consignment for over a year, insisting that they would sell it. I retrieved it so I can use it over the holidays, After I picked it up I discovered that several items had been removed from it, a $1500 stereo w/backup camera, circuit board for the systems monitor, 40 gallons of gas and several smaller value items such as the shower hose, curtain and curtain rod and GFI outlet in the bathroom. There was no sign of a break in and the way things were cleanly removed it is apparent they were using my RV for parts. DO NOT PUT ANYTHING ON CONSIGNMENT AT SCOTT'S read more

If your thinking about getting an RV DO NOT GO HERE. I recently bought a fifth we from them when I went to pick it because they needed a day to clean it up and do safety checks I arrived there was nobody working on it they said it was done they told me they had done the safety check when I showed up one of the lights on the outside wasn't working they didn't even bother to wash it they told me they cleaned out all the tanks and drained them so when I got home we decided to run down to the rest stop just to check I opened up the black tank after tugging and pulling on the cable and there was so much stuff still left in that black tank it let out a pungent odor that was enough to make my wife and I both gag. Then on our first camping trip one of the front landing gear had broken and they wouldn't fix that under warranty it was a week old then I went to pull the drain on the Grey tank and the valve underneath the trailer was leaking which they said they would fix and they did however they didn't put in all the new parts for the valve then when I picked it up from there my metal detector and my cordless vacuum were missing out of the trailer and these people won't stand behind any of it they say it's my fault for leaving it in there so if you don't mind getting your stuff stolen and then your other stuff fixed this is the place for you otherwise I would steer clear of this place upon a more thorough search I'm missing headphones barbecue accessories every time I have called this inept place it always pass the buck. One last detail when I bought the coach it had a flat tire the tire looked brand new so they said they would fix it and the did alright by putting a plug in the shoulder of the tire. Naturally it blew out on us on the hwy through Detroit lake I had cars flying by me as I changed the tire at 11:00pm pitch black that was alot of fun as my wife stood off the on the shoulder crying wondering if I was going to get hit. Stay clear of this rv dealer at all cost read more

I had a great experience at Scott's RVs. Their customer service was fabulous from the first day with the salesman Ken, to the last with Art Boyer, who did my walkthrough ( He deserves a raise!!!) and Tex who delivered my 5th wheel Everyone was super helpful, went "above and beyond". My RV was a fabulous deal and is in great shape. Thanks Scott's RV! read more

These guys have been great. Bought an older Airstream LandYacht with a few items needing attention. They fixed them all without delay. Eric is the guy to work with. Knows his stuff and does what he says he'll do. read more

Upon my arrival at Scott's R.V. I met Ken "flip" Flippen. Ken showed us around till we found an r.v. that fit our needs. There were some issues with it. It needed some repairs. Ken promised it would be "good to go" when we returned to pick it up. When we returned, I found some other things that were of concern to me. Again, Ken promised it would be ready. I was even promised free delivery!! All the issues I pointed out were repaired. At one point they called me to say a repair they had made was not good enough and wanted to have more time to make it right. While everyone may have different experiences in a similar situation, I can tell you Ken kept his promises. When it arrived at my house, at a pre arranged time, it was as Ken said " good to". Thanks again Ken. read more

DO NOT BUY AN RV FROM SCOTTS RV IN VANCOUVER, WA They made false promises, misleading statements and sold me a lemon. This is absolutely the worst, dishonest, scam dealership I have ever dealt with. Purchased a 2001 Dodge Ram Leisure Travel Freedom from them on October 15, 2020. Informed them that I needed the Van in 3 weeks and was taking it on a trip across the country from Portland to Orlando with the whole family, my wife and two kids, ages 3 and 6. So I needed it to be safe and road ready. Ask him if it would be emission passed and registered. Ken the Salesmen said yes, Ken said yes to everything and assured me that everything would be done, parts ordered, van fixed and smog passed and vehicle registered. I haven't bought a car in a while so I thought this was standard procedure and believed him that everything would be taken care of. 2 weeks later I show up after making several calls and texts to him to hear the status of the Van. I was a little worried since he never called me himself or contacted me to tell me how it was going. When I showed up I saw the Van sitting there in the same place it was when I last saw it and not a thing was done to it. Same broken locks, broken vent covering, broken air conditioner shroud, broken tail lights, etc. I was very nice about it because I knew they were busy and I told Ken that I really needed him to get the stuff done on it. I told Ken we have one week before we have to leave and I need everything to be done. He assured me once again with this super friendly attitude that everything would be done that I have nothing to worry about. When I asked him if I see the inside of the vehicle again and test drive it he went to find the keys and then told me that the mechanic was out to lunch and had the keys with him. That's when I started to get suspicious. With just 2 days before our leave I paid a visit to the dealership again because I wasn't getting updates from Ken and he wasn't able to confirm for me that anything was getting done over the phone. So I show up and the mechanic s are under the van repairing the sewage line with rubber cement glue and tape. Told me they just noticed it was leaking and needed to fix it. They were also working on repairing the generator which had a choke problem and was not running smoothly and loudly pulsing. The second to last day we have to leave and they are just now discovering these major problems and trying to get the work done at the last minute. I noticed that the external broken parts that I was promised replacement on still were not replaced. I asked ken to show me the list of the parts he told me he ordered 3 weeks ago and he could not show me anything. Said, that they are still waiting on the parts to come in and that they can get those to me when I return from Florida. I came back on the last day and they were still under the van repairing the generator. The mechanic took me inside to give me the tour of all the systems. Refrigerator was broken and did not turn on. The door lock was also broken on the refrigerator. Locks on both closet and bathroom doors broken. Propane indicator was stuck on full and was never repaired and the black water indicator was broken. The rear Air lifts were not functional. Was the vehicle road ready to take across the country with my family? Not in the slightest. I would seem that no one even took time to inspect the van! The oil was old and black! The coolant was empty! Head light was out. Power steering fluid Empty! But they didn't care. Taillight was still broken. No plates, registration or smog. The dash air-conditioning was stuck on High. Mechanic told me that it was a problem the resistor or transistor part or something and didn't have time to get the right one. So we had to deal with a broken dash air-conditioner and heater on the road across the country! I was so irate at this point and so frustrated. My wife and kids were all packed and waiting for me to arrive with the van. So I just took the title and the keys and drove off. Half way through the trip, the sewage undercarriage started to leak waste and urine under the vehicle. Cruise control broken and never worked. The Engine light came on. The Hazard lights and signals stopped working. On the Highway the Tire Rod and Tire that was being held on by bolts on the rear door snapped right off and onto the road, tearing a hole in the back door. So we lost the rod and spare tire on the highway! They didn't even do an oil change. The oil was old, thick and black. On top of all that, we later discovered there was a leak coming through the old ceiling fan and water had damage had rotted the inside walls, creating mold and termites!!! The whole vehicle was termite infested and molded inside the walls. I certainly learned my lesson. Don't believe anything a dealer tells you about a vehicle and don't every skip getting it inspected by a third party. They sold me a conversion van that was completely worthless. DO NOT DO BUSINESS WITH THEM read more

We're so very helpful . They fixed our motor home just in time for out big cross country trip. Thanks Scott and Veian

Buyer beware! Our salesperson was Ken "Flip" Flippen, who is very charismatic and appears totally earnest. As we were going through the RV we had decided on, Ken kept telling us that his service department had been over the unit "from top to bottom" and fixed anything that needed it. This was totally NOT the case. When we asked to drive it home, we were told that it takes at least 2 days to "prep" the unit (even though he had just told us it had been completely gone through). We said ok, asked about leaks, the light that stayed on for the airbags and were told more than once that anything we mentioned would be taken care of prior to delivery. It was not taken care of. We agreed to take it out for a weekend for a "shake-down" and Ken promised that anything wrong would be taken care. We made a list and returned the RV. They kept it two weeks and returned it with the airbag light still on (they said it was a clock spring and they couldn't fix it - even though they are also a repair business?). *Update on this - the repair shop just called and apparently the wire under the driver's seat was unplugged. When we took it out the weekend after it was returned, there were two leaks in the roof and the small water leak by the input that we asked to be looked at was still there and now there was water gushing from underneath the pump - I can only assume they neglected to replace the plug. The awning also wouldn't come out/go in without a lot of adjustment (wasn't like that prior to taking it back). I sent Ken a text explaining my disappointment and requested the water plug be mailed to me but have not heard anything back. There was extra money in the loan approval and this was definitely the RV layout I wanted so I would have gladly put more in the loan amount to cover any necessary repairs - they should have been honest about the unit and not represented the coach as a unit that had been completely gone over and all repairs made. My RV is now at a repair facility where the oil has been changed (it was extremely dirty), the air filter replaced (again, extremely dirty), the wipers replaced (even though Ken said they would replace those also) and the air bag light being diagnosed. *See updated note above - unplugged wire - airbag light off now. If you choose to purchase from Scotts, my recommendation is to get EVERYTHING in writing and make sure you have a mechanic check it out before-hand. We will never purchase from this dealer again. read more

Save yourself the trouble. Today I called Scott's RV to see a VW Rialta. Carl answered the phone and said he would be *happy* to help me, so I took him at his word. I arrived with my family (wife and 3yo daughter) in tow. He never asked my wife's name or looked her in the face. He opened the two vehicles for us which were dank and smelly and not in great condition. They were also the wrong floorplan for our needs but I still wanted to drive the vehicle since it would be my first and possibly only chance to know if I should even still consider the 2005 Rialta. Once Carl realized I was not going to be buying something on this occasion, he lost interest in the interaction. He grudgingly said I could take it for a drive but we would have to make it quick since he had to meet with someone else afterward and I should not tell his boss since his boss would be upset if he were spending time with a cutomer who was not planning to buy something. FYI for future reference - a customer who doesn't buy something today may be a customer who buys something big tomorrow. We got into the vehicle and I asked how to adjust the seat. He actually said and I quote, "You don't get to ask me any questions if you aren't going to buy anything." At this point I calmy and sarcastically said, "You are really inspiring an awesome Yelp review right now aren't you?" He was incredulous that I would "take his valuable time" and still report this rude treatment. Since he did not care to orient me to the vehicle or its driving, I did totally swipe the curb coming out of the lot (and again as I backed into the paring spot without a backup camera). Guess what? I've never driven anything larger than a van or a pick up before so a little info might have been nice. This gentleman was severely unhappy with his part time job as a used RV salesperson. I think that if you are truly an enthusiast about something such as RVs, then you would be pleased to share information with another person new to the topic who has a burgeoning interest. We continued on our awkward drive with my family in the back while he *mansplained* to me about his age, his family life, his RVing history, his previous experience working night shifts, and more. He also observed that he wasn't very salesy. Well, Carl I agree. I wouldn't buy a bucket of water from you if I was on fire. As he walked away, he did remark that he liked my hutzpah. I wonder if maybe by "hutzpah" he meant the minimal amount of self respect and confidence a woman might posess in order to call out rude and sexist behavior by a man in what should have been a actual customer service interaction. Just wondering. May you find this helpful on your journey as a human being. read more

I had been in contact with the office regarding a specific fifth wheel model we were interested in. My husband traveled hours to view the model however, when he arrived he was told the model wasn't there and out for an rv show. In addition there were no sales reps in sight and the only people he spoke with were impatient, unprofessional. Complete waste of time. read more

ZERO STARS--BUYER BEWARE When you go to make a large purchase you put your trust in this company to do the best for their clients. Well my husband and I learned a very hard lesson from Scott's RV and their employees. We purchased a 37' class A diesel pusher motorhome. The salesman Jeff was nice enough but will tell you anything you want to hear to get the sale. They did replace the carpet in the living area and recover the driver and passenger seats. After that things took a nose dive. Brian the financial officer is a real piece of work and what ever you do DON'T BELIEVE ANTHING THAT MAN HAS TO SAY!! He looks right at you and lies. We requested twice from me and once from my husband all documents that had our signatures on and Brian said that he faxed and mailed them, well NEVER RECEIVED!! Interest rate more then quoted and said no down payment WRONG. Went to Columbia CU to signed loan papers on April 19th but they had to send Scott's RV paper work back because Scott's had to correct the interest rate and down payment information. After the loan papers were signed Scott's RV received their check for the motorhome the same day according to Columbia CU. They put us off twice from picking up the motorhome and one of those times we drove 2 hours to get it. While we were there they informed us that there was more papers to be signed. This was May 4th and we also learned that they had not paid off the loan from our trade-in. At that time Brian said not to worry that it would be paid in plenty of time so it would not effect our credit rating. Well I believed him (LIED). When they did mail the check he mailed it to the wrong address and state. The trade-in loan was finally paid June 5th. Brian also did not check for the pay off amount which he said sometimes he does and sometimes he doesn't. This was one of the sometimes he doesn't because there was a shortage which he said was our problem. He did end up paying the shortage because he got tired of talking to me every day. Because of his negligence he has ruined our credit. We took our first trip to Sparks NV, pulled into town and the EGR (exhaust system) went. We were able to get it to freightliner company and in the process of fixing the EGR they found that the turbocharger fan was all broken up and a creak in the casing. This cost us $6500 in repairs, more in hotels and rental cars. I called and talked to Scott and he said "yeah ok and well it was running when you drove it off the lot". Well we did not drive it off the lot it had to be delivered because it was never ready. We have not turned them into the Better Business and the Attorney General. read more

Ya they are all about the sale , but don't think you will get service , we have had our unit from them 3 months , now we have accumulated a list they won't help us unless we bring it to them , we are in a seasonal spot 2 hrs away and actively living in the RV and can't just hook on and go there , so their only answer CALL YOUR EXTENDED WARRANTY CO, ya no wonder they are so eager to sell you that !! Now we must find a mobile RV repair and pay out of pocket for something they should be dealing with !! They refused to send a mobile service tech to us , if I could give 0 stars ... read more

What a nightmare! From the moment they open their mouths they lie and scam you. Go read their Facebook reviews and complaints on BBB. I will update my review with pictures and details as they develop as this is still in progress. Summary: Bought a camper on April 20th and they said it would be ready. to pick up on the 22nd. It wasn't. Then they said April 25th. Nope. Almost 2 weeks after they got my money I showed up and said I was taking it home. They never filed to transfer title into my name. They put a microwave in, as the one that was supposed to be in there was missing (among other things). THEY DIDN 'T SECURE THE MICROWAVE INTO THE SPOT AND IT FELL OUT ONCE I PULLED OUT OF THE PARKING LOT. There was $3000 worth of damage as a result. Scott said, "How do I know you didn't go over a bump?" Seriously?! I asked them before leaving with it if everything was secured and they said it was "all ready to go down the road". If that were true, the microwave (which was not an RV microwave- come to find out) wouldn't have fallen out and damaged the counter, floor, hood vent, stove, bench, and upholstery. One would think that the appliances wouldn't fall out of a travel trailer that they bought from a dealer- or at all! I told them I wanted this resolved but that I didn't trust them to fix the issues since they clearly didn't put the microwave in correctly the first time. Scott told me that I needed to bring it back to them for them to fix and that they wouldn't cover the cost for their mistake. He actually blamed it on me and said it was my fault for it falling out. I had a friend help me talk to them since they were being unreasonable and not taking responsibility for their poor installation resulting in the damages. When he called they hung up on him. He went in to talk to them and they kicked him out. I got 3 quotes for the repairs. I called Scott's RV and Brian answered the phone. Once he knew it was me, he told me Scott was not there. Scott called me back and told me he would not accept my offer to cover only half of the cost of the damages. He said he would cover NONE! He said he'd buy it back from me and sell it to someone else. I will update as I know more about what is going to happen going forward. I will also be writing a complaint to the DOL, BBB and all other review platforms to warn others from this NIGHTMARE! read more

Wonderful people!!!! Jay was awesome - so friendly, no pressure sales, no trying to sell us on things we didn't want. They all went out of their way to help us. Seriously, we can't say enough good things about this place. read more

Very disappointed in our experience here. We went in fri and met a very nice salesman with the plan to come back sat and purchase a trailer for my son. We showed up sat late morning and said salesman was no where to be found. We walked the lot at least 3 times, went in to the sales office where we (3 adults) stood for nearly 10 min without one single person acknowledging our existence let alone make eye contact. Some woman who we approached claimed not to work there, yet knew the person we were looking for was "on the lot". I then decided to go outside and call the sales office hoping our guy would answer the phone so we could discuss a time to meet with him. Instead a very rude man answered the phone and basically told me he was with a customer and didn't have time for me. (Not his words of course, but that was the jist). At that point we left and drove to Portland found a beautiful trailer and bought it on the spot! I had heard nothing but good about Scott's and fully intended on purchasing a trailer for my son there. The salesman we met the night prior was great, it's a shame that poor customer service and very rude people cost him a sale. Of course the man who answered the phone did not give his name, not that it would matter. Due to this I would never think to come back nor would I recommend to anyone! Very disappointing! I work with the public every day and have for 25 years, and I would never dream of being so rude to a potential customer/buyer! read more

Absolutely the most helpful guys everywhere! Needed wiring changed to match my new SUV and didn't realize it until we were already late getting out of town. They dropped everything and had me on the road in minutes! read more

I purchased a Rialta Rv from Scotts Rv on August 3, 2018 with a plan to drive it back to Colorado. The salesman said he would take it home and personally inspect it and invited me to his home to watch and ask questions. I was assured there was absolutely nothing wrong with it when I drove it off the lot. 100 miles down the road the check engine light went on, the toilet was leaking when I drove it off the lot, radio was dead, tv doesn't work, drain in shower was clogged, breaks are spongy, shades are missing, window openers are broken, a small hole in front window and the air conditioner died. The engined bucked like a tired old bronco all the way back to Colorado. So far it was cost me $2500.00 and I'm not done. They also put title in my name even though it was financed and this was a mistake with extra phone calls and paperwork. I found a receipt in the motor home from last time it was purchased for $26,000. They charged me $32,000. BUYER BE WARE!!! If I could do this over I wouldn't. read more

Do not trust this place. The owners and the salesman Flip are not customer service oriented at all and will do whatever they can to get away with whatever they can. We bought a rig from them. The license plates were not given to us for over three months after they told us we would have them within a couple of weeks. Each time we called they kept saying they were going to get them. This went on for months until I threatened to turn them into the Better Business Bureau. They also refused to fix certain items on the rv they agreed to fix until I did the same thing. While our rig is a good one we will never do business with Scotts RV again. read more

I took my time picking out a new/used RV. It took me awhile because they have so many units for sale. The salesmen were amazing and very patient. They walked me through the entire process and showed me how to operate everything. They gave me a fair price for my RV that I traded in. An overall wonderful experience. Thank you Brian, Scott, Tammy and the rest of the crew. read more

My husband and I bought our motorhome here and feel very happy about our purchase. We were never pushed into anything, the salesman listened to everything that we were looking for and showed us all of our options. Great selection of RV's and motorhomes here. You wont be disappointed if you come here to buy your RV. We are sad that we didn't buy one sooner. Happy Camping :) read more

My wife and me went shopping for our RV and we visited 5 Portland area RV dealerships. IN Vancouver we met with Brian's team and found that the staff were pleasant, the inventory was appropriate, the units for sale were of good variation. We were making a decision within the next 5 days. We began looking at Class A units and by the end of the week we had decided a Class C was fine for our travel needs. It ends up that on our decision making day, we were ready to negotiate with Scott's RV and when we arrived to discuss what we thought we wanted, they were just taking a Class C model in trade for a Class A model - at that moment. We bought the trade-in, a 2005 Freedom by Coachman, without asking for any "detail work or cleaning" and we were able to get the unit at our budgeted price. Thanks to Brian's team for making our RV purchase seamless and fun - 10,000 miles later we are still enjoying our RV. read more

First let me start with apologizing for the lengthy review, but necessary to explain that I purchased an 2000 10 ft camper several years ago from Scotts RV that was perfect for me and they were very professional and caring that everything was in great working condition, they even gave me an excellent trade in value for a camper that I purchased from a private party that fell apart on me. This winter I decided I wanted a motor home and went back to Scott's being a second time customer they went out of their way to get me into a rig that I am more than happy with. At the time I was looking to purchase Jeff Meyers had a 92 27ft Tioga that was what I thought I wanted. When making the deal Jeff said that anything not acceptable to me, bring it back and he would make it right. As it turned out there were several issue that I could not accept and each time I took it back they did take care of it as best that could be done with that old of an model, there was never any mention of any $$ coming out of my pocket. Having owned several rv's i was not deterred for the time it took to fix any of the issues, rv's are not a quick fix and they do require time and research and that was all on Scott's Rv center dime. Need to mention that there was nothing in writing that they would fix anything wrong, this was all on Jeff's word and Brian and Scott's approval. Where does that happen ever anymore. In the end I realized that there was just too much needed to repair on the 92 Tioga and was not comfortable driving it, I call and had them come pick it up. I have bought and sold many vehicles over the course of 35 years and I have to accept some of this bad choice is on me. I was not in the right frame of mind and did not do the research I normally do when investing in a major purchase as I didn't want payments. That being said sometimes it pays to upgrade to get the right purchase. Knowing the customer service that I got from Jeff, Scott and Brian, next if it isn't on the lot I will submit a wish list and wait till they get exactly what I want come into their dealership. The end to all this, when they took the 92 back Jeff called immediately and felt it was just not the right fit and offered me full trade in value and came down $1,000 for a 01 22ft Tioga,with 83,700 miles, v10 Trition engine that is in great running condition. They also got me a great interest rate, even tho I did finance a few $$ it is doable on my retirement income and so worth it. This is exactly what I wanted and needed. The 01 is in great condition and maintained very well, clean and comfortable. Will I go back, yes I will. I will expect to receive the same quality and professional customer service that I got from Jeff, Scott and Brian. If I do run into any issues, which I do not expect, I am confident that they will take care of it. I am sorry the other reviews aren't favorable, but I did get great customer service. Thank you for reading. Kris S. aka Tuff Cowgirl read more

Beware when dealing with this company. the salesman is a smooth talker, when buying an rv from them if it needs anything fixed they will promise to fix it, but they do not keep their word. read more

What a group of horrible people! We called to consign our travel trailer and the couldn't get us to bring it in fast enough! Super excited for us to bring it in. Fast forward 7 month - they kept the price far too high and we picked up the trailer to find it stripped of everything of any value! When we asked where all of stuff was they ran around and took batteries and propane tanks off other trailer! We asked where the stereo was and they said they had a trailer going out and needed it! WHAT? They installed our stereo in someone else's trailer???? Then, the guy runs and grabs another stereo to put in our trailer. 7 months ago I asked - Do I need to clear all our stuff out of the trailer? They said "No. When it sells the girls will box it all up for you and set it aside.". When we got the trailer back EVERYTHING was gone! Even the soap! Nothing was left except the padding we used around breakables- NOTHING! When we asked where our stuff was- the guy says... "lots of crime and break-ins around here"! We don't even have the hitch! They would not return our calls and offer no explanation or apology- RUN from this company! NO- WE DO NOT RECOMMEND THESE GUYS! Take your business to a company you can trust your stuff to and who won't strip the trailer to put on other trailers! And, for those who are wondering- YES we did file a police report for the theft of all our personal things! Vancouver PD Rocks! Next stop - WA Attorney General and BBB! read more

thank you scotts rv. wonderful experience great warm friendly people answered everything we asked. highly recommended. we bought a great motorhome we will be using for many years to come. read more

I called to inquire about getting a part I needed and had the misfortune of speaking with an angry and rude male person with a very short fuse and zero customer skills. He didn't give a name. After reading other reviews, I'm surprised this place is still in business. I'm guessing this is the same person in all the other negative reviews. I wish I'd checked Yelp before calling. He talked over me and wasn't listening to what I needed, so I asked him if he could stop talking for a bit, so that I could explain. He said something I didn't understand and hung up on me. I called back and said I was hung up on and he said, "Yeah! That was me. You told me to shut up!" I said I didn't use those words and tried to get him to talk in a civil manner, but he said again that I told him to shut up, so he wasn't going to help me and hung up once more. There are plenty of other RV places in the Vancouver area, so as the word gets around, Scott's will lose business. In fact, after being treated so badly by him, I called Puyallup RV and spoke with Curtis who has fine manners and a pleasant attitude. I'll be writing a 5 star review for them. read more