I was prepping the laundry room for a new washing machine and noticed the water valves were leaking…read morewhen I tried to close them. Did a quick Google search and found John, who had an amazing number of five star reviews. I called, and he said he'd be here in an hour!! Friendly, professional, job well done all at a reasonable price. I have had a lot of maintenance folks in the house over the decades I've been here - John is in the top one percent. Like others have mentioned, I now have a new plumber!

Trustworthy, knowledgeable, fair pricing... and fixed everything (prior plumber could not figure…read moreout). He's amazing and I will never call another plumber from now on!!!

I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

Would highly recommend this company. I called and was able to get a plumber out to me within a day…read more They did a quote for me on a project to move the washer/dryer and create a new laundry room. In addition they fixed a few issues with our master bath shower head/handle and toilet. The company was really great, they sent me a bio and photo of the person who would be coming (which I appreciated for safety and professionalism), and the man who came was super knowledgeable, friendly and helpful. He also had some great suggestions and input on the project and location in the house, in terms of what's best to save money and simplify all the moving parts--which I really appreciated. Pricing was also good and very reasonable. Would definitely recommend them and also use them again going forward.

I called after a week of no water in my bathroom sink & shower, Other plumbers said that I had a…read morefrozen pipe & just set up heaters & checked every day but just said be patient it will defrost. I finally called Donna , who was highly recommended by a friend. She came very quickly & diagnosed the problem as a clogged faucet & shower head from sludge that was forced there after my main pipe coming into the house froze. She replaced the faucet & cleaned the shower & everything works great, I wasted a whole week with electric heaters and cutting out my wall to try to expose the pipes when it was a simple clog of dirt. I will recommend Donna to anyone looking for a good plumber who takes the time to diagnose the problem & fix it correctly, plus as a woman business owner I am glad to support another woman business owner. P.G. Amityville, NY

When my garbage disposal started leaking in my kitchen, I called to have it removed instead of…read morereplaced. When we bought the house we noticed the pipes under the kitchen sink were very rigged up and needed attention (there was a chain that held the pipes together!). Our plumber not only did a great job in removing the disposal unit but also fixed the ridiculous amount of clamps and piping leading to the dishwasher. She checked everything to make sure there were no leaks or clogs (even checked the flow through the basement). She was prompt, courteous, extremely neat and very knowledgeable. I'm so glad a neighbor recommended them. I wouldn't hesitate to call them again. It is 2 months later and I felt they deserved the great review.

The team at Plumbwell are top notch from providing an accurate quote over the phone (I submitted a…read morephoto) to finishing the job quickly and under budget they will definitely be our go to plumber

Bob from Plumbwell was wonderful! I woke up at 4am to a leaking water heater- a geyser it seemed. I…read moredidn't even know how to turn off my water main. I tried duck taping up the pipe where the water was leaking from. I surrounded it with towels, but nothing could be done till Bob came to the rescue. I called 10 plumbing companies. I left messages at all of them (24 hours they claimed... nope!) I was on the phone with the 11th when Bob called me back and said he could arrive within the hour! He did an amazing job and replaced these leaky bendable type pipes that have been there since I bought my condo with copper ones. He soldered like a champ. He didn't just replace the one that was leaking, he did the other one too. Also- he was very circumspect. Wore a mask (we are living during the Covid 19 era) and I felt safe at the distance and precautions he took. A+ work My home is saved! Bob even recommended I use a fan to help dry up the floor, which I probably wouldn't have thought of. I was able to pay by credit card YAY, (or check if I wanted) because who has cash in an emergency lol.

All Shore did a great job. Professional, knowledgeable and arrived as promised. Replaced my…read moreleaking water heater. Did a clean and neat job. Patient and thorough. Answered all questions even not related to the water heater. I highly recommend their services and will use them in the future.

Called for service for my wall hung boiler. Advertisement stated they could repair it. I should…read morehave known I was in trouble as the repairman Scott spent half the time on the phone with customer support as he clearly had no idea what he was doing. Well 3 days later my unit shut down again and now it's a holiday weekend. Called him back but he was unable to help me as the customer service is closed for the weekend. Demanded a refund as I called another company and they were able to get my unit up and running in 10 minutes. Had to give one start as Yelp doesn't allow for zero stars.

The secretary exceptional, the Office Manager exceptional, the technician on service call novice,…read morebut polite and courteous. The work, not what we wanted done with lots of "add-ons" and "recommendations made by the supervisor" and lots of time on phone. The supervisor was rude, argumentative. If you want to spend nearly a grand and not have what you needed done on your new boiler and pumps my all means call this company. But costumer beware: you might as well throw your money in the toilet. As per supervisor: "They are so good, they don't need my future business; so, don't give them yours!" According to supervisor: this was cleaned when the flushed out system. This is what it looked like still after 4 hours because they didn't do the service we called for:

Unfortunately, they only time we can get them to come is in an emergency, at emergency pricing…read more Twice we have taken off of work to be home for a scheduled appointment, and twice they were a no show. I'll have to find a new plumber.

Richard was extremely efficient and accurate with his assessment of my issue…read more Price is very reasonable. Good guy and easy to deal with.

Richard is great. He came with his camara and assessed my cottage 100' behind the Main House. He…read moreimmediately knew the problem informed me what it was, why it was happening, how he could resolve the problem and what I should do to permanently fix it. He did the job for the price he quoted on the phone. He even gave a written guarantee that if it need another clean out it was no charge. This is the only person anyone with a drain issue should call. His equipment is top notch he has all the latest machines to do it correctly. Thank You Richard for being a hard working honest company.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.