This office has VERY VERY SHADY BILLING PRACTICE. I left this office a while ago. I never wrote any reviews here but I have to write this review to save people from this dishonest money shark dental office. DO NOT TRUST 5 star reviews most of them are either simple fillings/cleaning. Or perhaps Starbucks gift certificate crap they give out to a new patients to write good reviews. Not sure if they still have it but there was a binder filled with happy patients reviews printouts in the waiting area. NO reputable doctors' office will have such thing in their office cuz reputation speak by itself. You can sort the reviews by lowest ratings and read what their victims are saying. They are mostly having issues with the BILLINGS. With huge fake smile and warm welcome of the office staff, I was a happy patient until the finance manager tried to bill me ($3,000+) with the treatments that are absolutely under my insurance coverage plus late fees using fake collecting company to scare me off. It was such a stupid move cuz I had a very good insurance policy that covers most treatments. I just told her to print out my treatment record and send it to me. When I contacted the insurance company, it turned out that they didn't even request the insurance company to pay anything besides cleaning and x-ray. They were trying make me pay cash out of my pocket by lying that the insurance company denied this and that. They were probably contacting the insurance company after receiving cash from me. I seriously wonder what would be listed in their system for such cash transactions if they succeeded their scam. They might even have hidden cash transaction account for that you never know. If they did, I hope IRA can track it down. It didn't end there. I even found out later on that I had series of unnecessary works done when I visited different dentist for the cleaning. Obviously, it was too late at that point to get my natural teeth back cuz my teeth were already crowned. Their primary focus is to coming up with unnecessary bogus treatment plan so they can milk every single penny out of their patients. read more

WORST EXPERIENCE EVER! If I could give this place fewer stars I would gladly do it. This company is as sleazy as it gets. They will push services you don't need. Lie to you about the cost. Over bill you and then tell you to go to hell when you follow up. I could not be more disgusted with this operation. Stay away at all costs. You have been warned. Dealing with SeaPort Dental is a mistake. read more

NIGHTMARE to work with. They charged MetLIfe for things I didn't have done and then couldn't produce copies of the work. I have had to call them several times over the past month to get things fixed so i can start with my NEW dentist. MetLIfe also has had to get involved. The office staff is awful and they lie. Don't go here!!! They will tell you that you need all sorts of work that you don't need as well. So happy to move to a dentist who tells you what you need and don't need. Also, they confirm appointments via EMAIL which is a huge problem when you are traveling for business or on vacation becuase they disregard the OUT OF OFFICE message they get back. They don't call any of your contact numbers to get confirmation so they CANCEL your appointments. It's ridiculous. Please don't go here! read more

Bad experience. I had seen the male doctor for a filling , he tried to numb the tooth and after several tries I said just keep going. I think- know this doc needs more training or go back to school Are we paying for our dental work or for their extravagant office... Heads Up...walk on by read more

I had exactly experience like Chrissy B. I had questions about my bills. I called them few times and left messages.I have been waiting waiting...instead of someone call me back. They sent me another bill for late fee. are you kidding? I called back again and nobody answer me. I left message and sent an email. They totally ignore me. I can see this is the typical style they to treat their clients.because this not only happened to me! I cancelled all my appointments with them. I won't do any business with them! read more

I have been extremely pleased with my experience at Seaport. The office is sparkling clean, staff is kind and professional, and the doctors are very knowledgeable and take their time with you. I love their early morning hours (can get my cleaning on my way to the office) and that they validate parking in the lot across the street. Recently I had a toothache and they were able to squeeze me in same-day which was greatly appreciated! Highly recommend! read more

At first I went to this dentist because I work in the building and it was convenient. It was also well recommended by my colleagues. I had no idea what a great practice Dr. Rooney had going on here. Everyone is so friendly and nice AND accommodating. The procedures are thoroughly explained as are the estimates. I used to HATE going to the dentist. I now actually look forward to going here and cannot think of a time in my life I have felt that way about going to the dentist. The other nice touch that always impresses me here is the top of the line technology and equipment they have. Dr. Rooney really has a practice to be VERY proud of here. Go here, you will love it! read more

Dr. Rooney seems like a very good dentist and is very friendly. She also is very straight forward about needing to fix potential issues and the risks associated with not taking action. My reason for not giving her 5 stars is because her back office support is horrible. You cannot be an effective dentist if you employ people that are not knowledgeable in insurance, customer service, or systems. I have had appointments cancelled by "system error" and "people error". You cannot get a simple procedure pre-approved by a an insurance provider because the back office people do not understand how to accomplish this even though every other dentist I have ever been to knows how to accomplish this task. In short, great dentist with great facilities and supporting hygienist run with a poor back office staff resulting in a less than optimal dentistry experience. read more

Today was my first time here. I had an Invisalign consultation with Dr. Elizabeth Rooney. She was very cheerful and polite. Also, unlike my other Invisalign dentist who told me he could fix my teeth in 18 months, Dr.Rooney was honest and straight-forward about what she can and cannot accomplish with Invisalign. After looking carefully at my bite, she ultimately decided Invisalign was not a good route for me, and referred me to several orthodontists. I think it's great we have dentist like Dr.Rooney who doesn't just want to take your money. Boston needs more honest dentist like her! read more

Even if the dentist isn't on your list of fears, it's rarely something you look forward to twice a year. Seaport Dental is the exception - the staff is friendly and professional, the office is beautiful and the care is superb. I have been going there for two years now, and have had a great experience every time - even with cavities! They answer all your questions, explain everything they are doing, and generally make you feel very welcome to be in their chair. If you don't love your current dentist, I'd suggest going here - it will be a welcome change! read more

I have had great experiences at Seaport Dental. Some of my favorite things about the practice are: *Friendly staff *Early appointments *New technology *Hygienists and Dentists who take the time to explain "why" If you are looking for a new Dentist in Boston you should check them out. read more

I have been coming to Seaport Dental for over two years now and I recommend to everyone I know. The front desk is extremely kind and always helpful. It is very easy to schedule an appointment and I love their text message reminders. Check them out! read more

I love going to the dentist now that I go to Seaport Dental. They are professional and technology savy. I would recommend this to everyone. read more

Dr Rooney and her staff are fantastic! They are always smiling and genuinely seem happy to see you each time you visit. They have office hours late into the evening, so getting there after work is not a problem. Most importantly they do not run late! There have even been times that I am early and they are still ready for me! I needed a dental implant and Dr. Rooney was fabulous about explaining the process to me and never pushed me to do it sooner than I was ready (for both the financial aspect and the actual implant process). Susannah explained all the financial pieces clearly and there were no surprises when each payment was needed. While having the work done, I had almost every complication imaginable and Dr. Rooney was always great in fitting me into the schedule at the last minute. She even came in over Christmas break when the office was closed and my temporary tooth fell out! Shelly assisted most of my procedures and always put me at ease! She has a great "chair side manner" and always made sure I was ok. Before Dr. Rooney, I always hated going to the dentist, and although I still don't love having my teeth cleaned, now I look forward to going to the dentist! read more

This is by far the best dental office I have ever stepped foot in, in every aspect; beautifully clean and pleasing appearance, very welcoming and comfortable waiting area, and the nicest most accomodating staff I have ever worked with at a medical facility. Dr. Rooney is AMAZING. Great personality and easy to talk to - which I've never experienced with any other dentist. They had GREAT music playing, which definitely added to my experience as well. Not your typical 'elevator music' you'd find at your everyday dentist. Dr. Rooney wasn't pushy with any of the work that I could potentially have done in the future. She really made me feel like the decision was all mine and thoroughly explained my situation in every day terms/language. I have yet to have the work done, but as a first impression, this was as good as it gets. I definitely recommend this facility. Also to note - easy free 2 hour parking offstreet right across the street! read more

The staff are really friendly & have no problems addressing any concerns or questions. Dr. Elizabeth G. Rooney is very upbeat, friendly, and helpful. The office is clean, modern, and the technology is extremely up-to-date. I just recently started my invisalign here & I love it. Although I live in the northshore I think it is completely worth it to drive in to Boston. if you are considering doing invisalign go to seaport dental, they know what they're doing! read more

I went to seaport dental today for the first time for invisalign. Usually i have anxiety about meeting new Dentists. Dr. Rooney was so sweet the second i walked in. Everybody there was so welcoming and very nice!! I loved it. I felt very welcome. Seaport dental will be my new dentist office for sure!! read more

I've been going here for a little over a year and I cannot say enough good things about Seaport Dental. I found them based on previous Yelp reviews so I thought it was my duty to pass the word along. First, the basics: convenient location if you live/work in Southie or downtown, FREE parking, evening appointments usually available, extremely professional and comfortable office, and a helpful and amazing staff. I started going to Seaport Dental when a past dentist told me I needed multiple procedures that would total more than $10k to fix a bad root canal. I sought a second opinion and could not be happier with my decision to stick with Dr. Rooney at Seaport Dental. Dr. Rooney informed me that I did not need all of the procedures the previous dentist suggested and I was ultimately able to fix the root canal, a cavity, AND get invisalign for the cost of one series of procedures for a single tooth at my previous dentist. Everyone at Seaport Dental is extremely professional and helpful. All procedures and payment options are explained thoroughly before any decisions are made. Although I'm not someone who's usually scared of the dentist, I got nervous during one procedure and even though I didn't say anything, Dr. Rooney stopped what she was doing to talk to me and see how I was feeling . Additionally, I've met with Shelly mutliple times throughout my invisalign treatment and she is also fantastic. She explains everything, answers all of my (many) silly questions, and is just generally helpful. Finally, Brett is always very welcoming, extremely helpful, and quick to respond whenever I need to reschedule or cancel an appointment! read more

I used to hate the dentist and hadn't been for 5 years! I was referred to Seaport Dental by a colleague as it was so close to my work. Colleague was getting invisalign done and loved it so I booked my appointment. Now, I had never had a cavity, but 5 years of no dentist/insurance post college, and I went into Seaport with 3! Instead of judging and telling me what a bad grown up I am, they made an appointment for me the next day to get the cavities filled in. I went in a little nervous, but some pina colada flavored Novocaine in the right places made the whole thing painless. Also, the whole thing only took half an hour. The office has state of the art equipment and if you want, you can watch what they're doing on a screen in front of you. Water tools make for a less painful, bleedy, cleaning experience as well. No metal, scary implements here! I scheduled all my subsequent cleanings there and made sure I didn't miss because the receptionist was very nice to remind me there is a $50 fee for missed appointments. This was awesome of here because I ALWAYS miss/forget appointments. It's been a year since I've been back because I moved to RI, but I will go out of my way to go to Seaport Dental for my cleaning this month. Also, they have really reasonable financing when it comes to tooth implants, bridges, et al. Go to this dentist if you live anywhere in Boston. read more

Very poor communication from office staff. It took a number of phone calls to get the information I needed from the staff and they were dismissive, rude, and accusatory. The cost of work "needed" was misrepresented. The staff pushed appointments without providing any written record of a treatment plan or full explanation of cost associated. It was unclear what was necessary and what was recommended. I received 1 - two line email with a potential estimate that turned out to only include 1 of the necessary appointments. After several phone calls I finally got documentation about the cost of all the work necessary. At which point they informed me I had been inactivated as requested, which I had not requested. Major red flag if they are THAT unwilling to explain why I need to work and the cost associated. BE VERY CAREFUL. I suspect they get away with a lot more than may be necessary. I would strongly recommend second opinion from their "recomendations". From the looks of other reviews it seems that they are very good at cosmetics but not the best place to go for general dentistry. read more

I have had only positive experiences with Dr. Rooney. I would definately recommend The staff is nice and the environment is soothing and comfortable. read more

In terms of atmosphere the place is very friendly and its a nice office. Everyone I dealt with was very friendly and remembered me from visit to visit. Their scheduling definitely needs work as I had to reschedule severl times and even once I confirmed an appointment and they didn't even have me scheduled at all that day. On to the more serious problems. I was an invisalign patient. Invisalign as an engineer who has worked in 3D printing plastics is kind of a scam. They print the entire set, and if it doesnt work as it is supposed to, there is a $500 charge for a refinement. 50% of patients need at least 1 refinement. 50% of that 50% need a second. This is unacceptable in the engineering world and a success rate as such would get you fired or dismissed as a vendor. This wasnt Seaports fault, that's just a rant about invisalign. My experience with Seaport managing my invisalign wasn't the best, as I had to come in several times and ask them to do maintenance on my teeth for the trays to work. I was not willing to pay for another refinement set (I did pay for one) and I was more willing to have them sand down the outside edges of my teeth to "make room". My teeth werent bad to begin with, I just wanted them straightened... I'm done and they aren't straight. Lastly, I paid for Seaport to install a permanent retainer wire on the bottom set of teeth. The day I left, I had put the retainer tray set in after the work to make sure they fit. After about 1 hour I took them out to eat and the permanent retainer came un-cemented from two of my teeth. It hurt. I went back in to have them fix it, they did and it was fine for another two weeks. It thern came undone from one of the inside teeth and about 3 weeks later, I bit into an apple, and it came undone from ALL but the outside tooth on each side. This is unacceptable again. I am not willing to have them work on my teeth again. That being said, it is a fine place to get your teeth cleaned and have X-Rays done. Anything else and I'm afraid they fall short, at least to my standards. A final note about invisalign... I was a VERY strict user of the trays. I had them in almost always, cleaned them, and routinely inspected my teeth every night to keep track of the movement. If it could not work for me even with having a refinement, Im skeptical it could work for anyone. read more

This place is awful. I cracked one of my teeth and as a first step they did an X-ray on my tooth. But it took them FIVE times to get one right picture because of wrong settings, wrong places, etc etc. The nurse told me that the X-ray is fine and does no harm to my health. (Excuse me - then why do you put a protective clothing on me before X-ray and why there is a limit for taking X-rays every year?). After they got the picture, although it didn't show that my nerve was hurt and I had normal feelings in the cold test for the cracked tooth, which means my nerve was not affected yet, they insisted on doing an extremely expensive root canal for me to take out my nerve (near 1K after 80% insurance). And for the whole treatment, I needed to go there for another two visits to complete. I did one root canal before with another dentist, who saved my life and nicely completed the whole treatment in one visit. The previous dentist also told me that root canal had side-effects, so it should not be simply considered as one-treatment-for-all and should only be considered if the situation was really the worst. But the dentist at Seaport Dental said they could only do the root canal or take the tooth out, regardless of the fact that my nerve was not really hurt. This place is really lack of expertise and not considerate for customers. read more

AWFUL experience. Don't waste your time with the unprofessional and disorganized staff at Seaport Dental. I had switched because they took my insurance. I was told I needed a deep clean and scale. That's fine...so I waited 10 weeks to see what the claim would be through insurance. I had to call them after 10 weeks because I never heard back from Seaport Dental. I had an appointment scheduled today. I took Thursday and Friday off on vacation. I came into my office this morning to see an email from them basically stating I hadn't responded to their previous email (There was no previous email) and that I had to let them know by end of day Thursday if I was coming today or they would cancel my appointment. I'm sorry but when I went there and filled out all this paperwork my home number, work number and CELL number were included. They emailed my office, then received my out of office message and never bothered to CALL me. So I called this morning,,,in fact my first appointment was cancelled. I told them to go ahead and cancel the following appointment I had on Wednesday. I will find another dentist in my network who wants the $2K in business they would have recieved after two appointments. I would not recommend this dental practice to anyone. Their office is run by incompetents. read more

Dr. Rooney is awesome. The first reviewer is right, she does have great teeth. She's also young and has a great bedside manner and her office is clean and modern. She has filled several cavaties for me, and it was totally painless. They have tv screens in front of each patient chair where they show you your dental x-rays and if you need something done, they'll show you exactly on the screen what is going on. The staff and dental hygenists are all friendly and helpful. The cleanings don't hurt at all. I almost don't want to write a review of Dr. Rooney because I don't want everyone else to figure out how great this office is and make it hard for me to get an appointment. read more

This is seriously the worst practice EVER! Overpriced and malicious. They completely conned me into a procedure I never asked for and clearly didn't want saying what I wanted was impossible. After their costly recommendation, they finally did what I initially asked them to do as a temporary fix. Guess what? That temporary fix is as close to permanent as you can get and what I asked for in the first place! I refuse to pay for the service they required of me and they refuse to negotiate and see their unethical behavior. Be very careful of these people when it comes to costly treatments. read more

I read all good reviews here and then made an appointment. Unfortunately, I was totally fooled. I have to say this is the worst dental office I have experienced. I have my teeth cleaned and one tooth filled. The dental office refused to take the adjusted fee from my insurance company and overcharged me. I tried to talk to the dental office. They were rude and refused to discuss. They threatened me to submit my account to the collection agency if I did not pay. I had to file a complaint to my insurance company. The insurance company finally forced the dental office to follow the contract and give me refund. To solve the problem, I have made numerous calls and wasted a lot of time. The dental office still owes me an apology. read more

I could not say enough great things about my experience at Seaport Dental. Dr. Greenberg is by far the best dentist I have ever had. After having some dental anxiety I came to Seaport Dental on a recommendation and I have never felt more at ease in a dental office. The front desk staff was kind as was my dental hygienist. They checked prices and ran everything by me before doing any work which was very different from previous experiences elsewhere where I felt I was overcharged and had unnecessary work done so I greatly appreciated this. Dr. Greenberg explained everything he was doing so I would be aware of what was going on and checked in as we went along making sure I was comfortable. They play Netflix for you, which seems like something small but the distraction during a filling was so so helpful. They are also time efficient and I did not have a wait for my scheduled appointment.I will recommend Seaport Dental to anyone. read more

New expanded office looks great, and new male dentist was v thorough, even screening for oral cancer. Jen the hygenist never beraded me for not flossing as we all fear when we get into the chair- she was sweet, gentle, and fun to chat with! Free parking, free Keurig usage... Makes the dentist more than bearable! read more

Not many people can say that they actually enjoy going to the dentists office. The office staff is pleasant, reliable, interested, focused and caring. I walked into their office more than 3 years ago with serious gum disease, tooth decay, bone loss and severe infections in my mouth all related to longstanding Type 1 diabetes. I was naive, uneducated, not proactive and scared to say the least. Since then I have made many trips to have procedures to repair and hopefully restore my dental health. Today I received news that was shocking, in a good way. My gums are looking great and I have even regrown healthy new tissue around my teeth. The staff at this office has been there every step of the way for my concerns, frustrations and effort. They never once allowed me to give up hope that I could regain better health and made me believe in Patrick. I have met and worked with Drs. Rooney, Greenberg, Martins and Dines, never feeling like they were not listening to my concerns. Everything they promised me was 100% accurate while some of the conditions I had required much diligence on their end. They came through every step of the way. With that said, their staff including Manuela, Kamala, Jen, Shelly, Courtney and Jenna always address me by name and greet me as if I am a member of their team. It has been their hygienist Renee who has been absolutely the pinnacle in my road to recovery - always making me feel good about my efforts even when I felt like a failure. Renee was always enthusiastic, listening and attentive to all of my many needs . Having someone walking side by side with me in this process made my steps easier, stronger and even a lot of fun. My oral health has improved my diabetes and my morale. I will forever call Seaport Dental my home away from home. You may like your dentist's office but I love Seaport Dental! read more

GIven mixed reviews, I was nervous to schedule an appointment here 2 years ago - but it was the closest pediatric dentist for my then almost 3 yr old. Two years later all I can say is I am impressed at every visit. Our daughter LOVES going to the dentist. Her hygienist (Jen) and dentists (Dr Greenberg/Dr Rooney) are all wonderful with kids making every part of the process fun and taking time to explain everything in simple to understand terms so she is learning too. Highlights of our most recent visit (this week) included her baby doll also having a dental exam - complete with photos of the baby doll's teeth (real photos) next to our daughter's teeth photos. She was also excited to pick out a zebra brush head for her teeth cleaning, play with "Mr Thirsty" the suction device, get a new Minions toothbrush, frozen stickers and pick out toys from the treasure chest on the way out. She can't wait for her next appointment. Just fantastic. Also, notably they have free 2 hour parking in the lot adjacent to their building. Just can't get any easier. FYI, no one asked me to review. Just a recommendation from one Mom to others. read more

I could really just cut and paste what everyone else wrote. Seaport Dental provides a great high tech dental experience. The environment is very warm and relaxing. The cleaning and other treatments have been excellent. If you work downtown, the location is within walking distance, a bit of a walk. You can also take the City Point bus to D street. There is shuttle for tenants and guests in the Seaport Center, where the office is located, which runs to South Station. read more

Great place! First time there was quick and they were very thorough. She explained each step in the cleaning and they had some cool technology there. Everyone was really friendly too. read more

I used to be someone that was scared of the dentist office, but these folks are great. Other "chain" dentist offices will try to push "preventative" work on you, such as deep root scaling and/or soft tissue grafts. Dr. Rooney is exactly the opposite - she will take a cautious approach to see what actually NEEDS to be done, and not push her profitability ahead of her patients. Scheduling with them is great, and I have never had to wait longer than 2 minutes in the waiting room - if anything, they always run early. I recommend this place to all of my coworkers now. read more

Love my Dentist, Dr. Jeffrey E. Greenberg, DMD! They are kinda of pricey, but its well worth it. There is metered parking outside- and the receptionist are very friendly. read more

I visited Dr. Rooney's office today for the first time. I haven't been to the dentist in quite sometime so I wasn't exactly sure what to expect. Dr. Rooney and her associates couldn't have been nicer... I would certainly recommend Seaport Dental. read more

Dr. Rooney and the team are second to none in every way. When I lived in Boston, Seaport Dental was the only place I trusted with all my dental needs - check-ups, Invisilign, etc. After being out of state for almost a year now, they're still the only place I'll go to and when I travel back to the northeast I always make it a point to schedule an appt., that's how great the team at Seaport Dental truly is!! read more

Best dental experience I've had in a long time! I usually dread going for a cleaning but it was painless and the staff was super friendly. The x-rays were very quick and high tech. After taking the digital films, they sat down with me and went over dental history and let me view all of the slides right on a screen in front of me. It's a little pricey, but you pay for what you get I guess - Highly Recommended for anyone! read more

This dental practice is outstanding! For someone who has true anxiety going to the dentist, they have completely eased my fears ~ from the moment you step into the bright, welcoming practice to the time you leave. You are quickly greeted on arrival and offered a selection of coffees, teas, and magazines. Appointments are always on time and the dentists and dental hygienists are extremely friendly and likable. You just want to stay and chat. For someone who wants to leave the dentist office as soon as she arrives, this is amazing for me! The cleanings are painless and quick with their water pik cleanings. I have had cavities filled and they went smoothly as well. Their convenient location, free parking, and amazing customer standards and services make it my dentist of choice and one I have highly recommended to friends and family! Thank you Seaport Dental! read more

I love this office. The staff is kind and enjoyable. I was so excited to see the pictures of my teeth on the monitor that I made Jenn pose for a picture with me. :) Both Drs Rooney and Greenberg are talented and professional. The equipment is modern and the office is very tranquil. I look forward my appointments! read more