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    Serjeo

    4.9 (108 reviews)
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    Services - Serjeo

    Jewelry repair

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    Shelby K.

    I previously wrote Serjeo a review after he expertly sized a ring for me, and had said that when my boyfriend and I were ready to get an engagement ring, that we could come straight to Serjeo - and we did! Like I said in my review before, I had alway wanted a vintage ring, but that after meeting Serjeo and seeing his work, I knew I wanted him to make me a custom piece. I have found a vintage ring that I adored years ago, and sent the pictures to Serjeo and asked if he could make something very similar, but with a few minor changes. He immediately said it wouldn't be a problem to create, or to work within our budget. We live in California and would not have the chance to go back to Boston during the process, and though everyone thought I was crazy to design my engagement ring long distance, I never had a single worry or doubt about it coming out perfect. Even from across the country, Serjeo and his team made me feel completely secure and involved during the whole process. He even let my friend who lives in Boston come by his shop to look at the ring before sending it to my fiance, and she can't wait to get her ring made by him someday too! I wanted an Assher cut center diamond, and Serjeo said he knew of the perfect stone for me and tracked it down; and he was right, its stunning! He also found perfectly matched baguettes for the side, and they could not be any more perfect. He also made the ring very sturdy and heavy, which is perfect since I am very hard on jewelry. I was in complete shock when my fiance finally gave me the ring - it is absolutely stunning and beyond what I could have imagined. I have already received so many compliments on it, and have even had strangers stop me to look at it. And on top of creating my dream engagement ring, Serjeo also made two perfect pairs of earrings for me - one pair of small Asscher studs that perfectly match my ring, and one pair of tiny ball studs to replace the pair that I wear everyday but wouldn't match my ring. And of course, both pair of earrings are works of art as well. And aside from creating jewelry for me that I will cherish for the rest of my life, Serjeo's prices are completely unbelievable. Everyone who has seen my ring things that my fiance paid more then twice as much as he did for it, and I would have thought the same thing once I saw it. Knowing that I wanted an Asscher, my fiance had stopped into a few jewelers to get an idea of prices for just the center stone and was quoted up to *eight* times as much for nearly identical center stones to the one Serjeo put in my ring! We are both shocked and grateful that Serjeo was able to create my absolute dream ring (and two amazing pair of earrings!) within our tight budget. He is truly a miracle worker. So after two lengthy reviews, I would like to just say that there is no one better work with then Serjeo. Whether its something as simple as sizing, or as personal as creating the perfect engagement ring, you will never find anyone better to work with. I cannot possibly recommend Serjeo and his team more highly, and will continue to sign his praises to anyone and everyone who will listen.

    Photographer: Rahul Rithe (http://www.flickr.com/photos/rahulrithe/)
    Masood Q.

    I worked with Serjeo to make an engagement ring. I came to him with photos of designs that I liked and some thoughts about my aesthetics. When we met, I was pleasantly surprised to find out that Serjeo could make a ring that surpassed the intricacy of the samples I presented, and he contributed some very nice ideas for the final design. Two weeks later he showed me the wax model. And then a month later the actual ring was ready. I was completely satisfied with how the ring turned out. For large, center diamond, I found Serjeo's price to be competitive with diamond prices I saw on pricescope and eBay. I was surprised because almost always physical stores can't compete with online prices for stones. The good price on the stone plus the opportunity of having a custom, unique ring made this purchase a great value. I would recommend this jeweler, and I will return to Serjeo in the future if I am still in the Boston area. I posted a picture of the ring, taken by my photographer friend.

    My Fiance's Ring. It looks even better in real life!
    anthony L.

    I worked with Serjeo in December of '09 to create a ring for my now fiance. After going to several different jewlers, Serjeo had the best personality and the best prices. Also, Serjeo was the ONLY jeweler who wanted me to be involved in every step of the ring making process. Serjeo took the time to meet with me for hours on several occasions just so we could plan exactly what we wanted every aspect of the ring to be. I had a specific idea in mind, and he was 100% supportive and only offered ways to improve my design (not change it). As a result of the relationship we built, my fiance got an amazing ring that's completely unique (that she loves). I'd recommend Serjeo to anyone who wants a fine piece of jewelry that's tailored to you and your personality at a competitive price. We'll be going back for wedding bands for sure.

    Oval solitaire with eternity band
    Karina D.

    5 Stars is not enough to describe Serjeo's work and professionalism! Serjeo worked with my fiance to create the ring of my dreams, a classic oval with a thin-as-can be diamond eternity band. My fiance bought the center stone from an online retailer and met with Serjeo to begin the design process. He took all the elements my fiance knew I wanted and explained which ones would work best to showcase the center stone. The end result is breathtaking! A couple weeks after getting engaged we went back to see Serjeo to get sizing beads added to my ring. He asked questions to best determine my day-to-day activity and where to place the beads to keep my ring secure. During this same appointment he re-sized my fiance's grandmother's wedding band for us, on the spot, despite being swamped by holiday orders! He even polished it and made it look brand new, a special touch that truly shows how he cares about his customers. I cannot say enough wonderful things about Serjeo and his work. You will not be disappointed in working with him!

    My ring created by Serjeo!
    Candy K.

    Ok, this review is for everybody...but mainly for my " I don't know what type of ring I want" people. Listen, I am not the traditional bride-y type girl. I did not dream about my wedding since I was 5, I did not fantasize about the day my long time love would pop the question....I was too busy. Ok now that we have that settled, I can go on. I always knew that I wanted to get married and that I wanted an engagement ring that was different. A long time ago, my guy was like "Hey, what type of ring would you like..." My requirements were along the lines of: untraditional, custom, cool design concept and great quality diamonds! That was it, everything else was a blank slate. Luckily, my guy consulted with yelp, and found Serjeo. (Thank you yelpers!) Serjeo understood what I wanted from the info relayed by my fiance and I believe that he nailed it! He was even able to find me a perfect round antique european mined diamond center stone. Serjeo was given full artistic liberties but was always kind enough to consult with my fiancé before making moves. Besides a car, this was my fiance's largest purchase and Serjeo really took care of him. He offered extensive knowledge, came up with great ideas to stay within budget (something that I was more concerned with than my fiancé, surprisingly) and is incredibly talented. I could go on and on but we've had the same great experience as the rest of his yelpers. Thanks Serjeo! Can't wait to see him for our wedding bands....and earrings that my fiance doesn't even know he's getting me yet :-) !!! Bottom Line: Go see him, you won't regret it! P.S. get an appointment very much in advance of your ideal engagement date, hand-crafting dream engagement rings takes time people!!!!

    Thanks Serjeo!!!!

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    Page 2 of 3

    Ask the Community - Serjeo

    Review Highlights - Serjeo

    I also wanted the shank to be thinner though, and Serjeo filed it down, polished it - I got to watch the whole process.

    Mentioned in 8 reviews

    Read more highlights

    Brilliant Earth

    Brilliant Earth

    (94 reviews)

    $$$

    Back Bay

    Rose Donaldson is the best jewelry consultant to work with at Brilliant Earth on Newbury Street!…read moreShe is personable, kind, genuine, and excellent at sales. She helped me find the perfect earrings, and I ended up with two pairs instead of the one pair I was originally looking at because she was so helpful and understood my ultimate vision! I am very pleased with my purchases and would only want to work with her again! I love Brilliant Earth's products and highly recommend. Great value!

    The "free" ring resizing feels like this: your ring is taken hostage, then it is all of sudden…read more"damaged", and then you get an insane quote. Here's what we experienced: first, extremely poor communication (generic "item received" emails with either incorrect or zero meaningful information about the sizes requested and pick-up vs shipping information) - when we called and emailed to follow up, we were told to just trust the process; second, despite the ring being in perfect condition when we dropped it off, we got a call saying it was damaged and that the resizing and repairing it would cost over $600. When we picked it up, the stone was indeed much looser than it was when we dropped it off, so it was damaged either in transport or by their "repair" team. At the end of the day and this long, stressful process, we took the ring to a local family jeweler instead who resized the ring for $60 and fixed the damage for free. Shocking right? If you look through other reviews other customers have also had their rings damaged during the "free" resizing process so I wonder if it's a way to squeeze money out of customers. We purchased our Brilliant Earth ring before they went public in 2021 and still love the product but since then, their poor IPO performance likely drove down customer service and I would honestly be product quality now given this experience - be careful!

    Homsy Jewelers

    Homsy Jewelers

    (216 reviews)

    $$

    Downtown

    Homsy Jewelers was an absolutely outstanding experience when I purchased an engagement ring this…read moresummer. After doing some research and shopping around, I met David, Fadi, and the family team at Homsy. They took the time to listen, invite us into their store to learn about the diamond and ring-buying process, and never batted an eye at any question we had - no matter how simple. There was never any pressure, and we got the feeling that they had our best interest in mind at all times, and wanted us to be happy with any purchase. Translation: they treat you like you are part of their family. The prices were reasonable, work was done well and in a timely fashion. They were even able to take a ring design we were interested in replicating and making a custom setting with their CAD design tools. What impressed me most about Homsy was what great communicators they were. I knew that when I called, they'd immediately answer and know what was happening. Or that when I emailed, I'd get a response right away. You don't get this type of communication at most places - including similar competitors in the city - and this is what really impressed me the most. Homsy Jewelers now has 2 more lifetime customers. Excited to return here for wedding bands and future jewelry.

    I got a mixed bag at Homsy, unlike what seems other reviewers have said. I bought earrings and a…read morebracelet from here. No issue with the earrings, but the bracelet I bought just kept breaking. I had asked when I was considering buying it, whether I could wear it every day and sleep in it. I was given a confident 'yes'. But then when the bracelet broke and I brought it in to be fixed, suddenly it was 'not an every day bracelet'. The only reason this isn't a 1-star review is the earrings and the fact that they (tried to, as it broke multiple more times) fixed my bracelet free of charge. I will not be purchasing any other jewelry here, and I am not selling my bracelet back to Homsy. I will be taking my business elsewhere.

    Mejuri Newbury

    Mejuri Newbury

    (11 reviews)

    Back Bay

    I came in looking for a gift for my two maid of honors for my wedding. Carina was so helpful and…read morekind. She answered any questions I had and was respectful of my budget. I'm very happy with the pieces I picked. Carina also went out of her way to package them up so beautifully! Truly appreciate the great experience!

    I understand that it was a busy Saturday, but this location was downright unhelpful. I already knew…read morewhat I wanted to get from a prior trip to the Seaport Mejuri location and just needed to come in to check sizing. I looked up my items online, which was difficult given that (with no labels on any of the jewelry) I didn't know what to search on their website. So I was ready to purchase items, just needed to check sizes (which is what an in-person jewelry showroom is for). We waited in line due to store occupancy limits (understandable, it's a small location) and once we got in were immediately accosted by an associate who asked if we were finding everything ok. She disappeared once I said that I knew what I wanted and needed help with sizing. When I had to go ask someone from the back desk area for help, they rolled their eyes and scoffed at me for...asking them to do their job and help me understand the (unlabeled) sizing for the bracelet. If you're going to have no labels on your display for what the sample sizes are (20/22 inches for a chain necklace, a very slight difference, plus no idea which sample bracelet was for the M/L/XL sizes) at least have helpful staff! Then, when checkout time came I was told that the price was going to be more than I had originally budgeted for since we had picked out the necklace with a slightly larger diameter. I asked for clarification and the girl helping me gave the most convoluted explanation about the bracelet already being upsized. She expected me to already be knowledgeable about the different finishes too. I had to advocate for my 10% signup discount to be applied. And when we got home, one of the boxes was missing the storage pouch and polishing cloth. Overall a really scummy experience all around that I felt like I was being tricked and upsold with unclear explanations even when I knew what I was purchasing. I'm used to buying fine jewelry and having nice laid out options sheets that this business model was clearly lacking. Or even transparent pricing! I'm betting that they treat their staff poorly because they are so unenthusiastic to even help out people who know what they want! Such an unnecessarily stressful experience. The gals next door at Glossier are so much nicer and more helpful, and their price point for makeup is far less than the consideration for buying what is ostensibly marketed as fine jewelry. Most things are extremely marked up and of variable quality as compared to standard jewelers. I only came because I liked one particular design and had felt it before as solid. TL;DR Even if you already know what you want, don't go to the Mejuri on Newbury, maybe the one in Seaport instead. Very unhelpful layout and staff.

    Serjeo - jewelry - Updated September 2026

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