We went for my birthday dinner, we had reservations at 7:15pm on a Saturday. We were seated about 30 mins after our reservation time, I was brought a drink while we were waiting and we had a free bread appetizer once seated. Our service was great, food was timely. I had scallops, Caesar salad, filet with lobster, crème brûlée, and the pomegranate mocktail. Everything was delicious and enjoyable. read more

Food is really good here. The prices seem high, but food is delicious. Good for special occasions!

This is a nicer steakhouse vibe restaurant in a shopping strip center in front of a Kroger. Odd, I know. This is to my knowledge the third restaurant to occupy this space. We enjoyed some apps of theirs at an event awhile back, so stopped in to try them in person for a full dinner. Our reservation was for outside seating, but when we arrived five minutes early, the patio was full so we opted for inside, not a problem. Service was fine, food was fine, sorry to say I don't remember what all we enjoyed a few weeks later - but no complaints lingered in my brain so there's that. read more

I'm really giving this a 3.5. I'll start with the good. As is a theme in my reviews, I have to mention the value. This place has great value with their steaks. Their steak prices are already very fair and it comes with a side included. Most steakhouses use sides to squeeze another $15-$18 dollars out of you but one side that you choose is included with your steak here which I found great. The restaurant also looks nicer inside than I was expecting. It has a cool modern industrial theme with the exposed blacked out ceiling. It liked how the whole restaurant looked and felt. The steak was also good. It was cooked correctly to temperature. The mac and cheese was excellent and the parmesan truffle fries were really good. The service was also good for the most part. Everyone was polite and the waitress was attentive. Where I found a little bit of an issue was with the happy hour situation. This was our first time at this restaurant. I saw online that they have a happy hour so I figured it would be a good time to go to have a steak and some stuff on the happy hour menu and check this restaurant out. It doesn't say on the website that happy hour is just at the bar so I assumed it was a restaurant wide thing as the presumption is that it's the restaurant's burden to disclaim any restrictions. Contrast this to say STK in Nashville where on their website it clearly says what part of the restaurant the happy hour is and on what days. We were seated and I didn't see any happy hour menu so when the waitress came to take our order I asked about it. She had to speak to a manager and I saw them discussing. It sounded like the manager said it was just at the bar. However, they didn't say anything to me about it and gave me the happy hour menu and I ordered off of it. No one was ever rude or anything like that. They were actually pretty nice, but the mood of the dinner kind of changed there, which was the beginning of the meal so you can really say it was kind of set there. I kind of felt like I was asking for a some sort of special discount in public and waiting for the response. I have no problem going to the bar or anything like that but that's not what it says online. I find that it would be better to put the restriction on the happy hour menu online and/or have the greeter tell customers as they come in during happy hour, "Hey happy hour is going on right now but it's just at the bar, where would you like to be seated?" Some other small issues were I ordered the sliders with mayo instead of their special sauce but it came with no sauce. Also when I asked what was in the special sauce the waitress said she would have to check because she doesn't normally work at the bar so she doesn't know. She was very polite but again that added to the weird feeling that was already in the air for me. The last issue I would say is I was probably given and therefore charged for the wrong item. I ordered the calamari from happy hour menu in succession after ordering a few other happy hour apps but that one happened to be charged as the regular calamari app. I didn't mind or even say anything because like I mentioned earlier in this review this place already has great value. I rattled off some negatives but I do think this place is perfect for some people, which I think is their target customer, which is the customer looking for that familiar steakhouse experience, meaning the simple things done well and the way most people expect them. Contrast this to Cork and Cow downtown that has pork belly buns on their menu and stuff like that. Serrato's is your straight forward steakhouse giving you what you'd expect at a steakhouse and trying to do it well. Even though I just outlined my service experience I don't think that would be common. 99.9999% percent of customers would find their service to be flawless as everyone was polite and attentive here. That was my honest experience here, a mixed bag but mostly good. read more

Shall we say, busy Sat. night, service was lacking (young man shadowing/in training) , Caesar salad over-dressed & Romaine overly chopped/too much food, steak was cold-cold (& sent back fresh entry, better, but I still paid full price), martini was waaaay watered down (prob b/c drinks sat a spell before being served to our table). Not sure I will be rushing back here. Sloppy service, poor table placement. read more

We had a steak, OMG, it was delicious. One of the best steaks I've had in a very long time and I eat a lot of steak. The service is really attentive, and the ambiance is nice. The prices, however, reflect the excellence :(. read more

We went tonight for my birthday. The service was incredible. Kaden was our waitress and she was awesome!. She describe everything perfectly, made some great suggestions, was very attentive and kept the meal flowing in a good way. The food was spot on with the service. Hands down the best steak I've had in town. Their Old Fashioned is a top tier cocktail and will rival award winning ones that I've tried. 10 for 10, would recommend. We will be back soon! read more

A top notch restaurant! We celebrated our 50th anniversary last night at the Franklin location. What an amazing meal we had! My husband enjoyed the crab bisque soup, NY Strip, sweet potato fries. I loved the wedge salad, delicious filet and lobster, and garlic mashed potatoes. We wouldn't change a thing. The evening was topped off with a delicious chocolate dessert. The waitress and staff were so friendly, attentive and helpful. We look forward to our next meal at your "5 star restaurant!" read more

Overcharged and didn't get the order right. Price is too high not to get the details. Food was pretty good, but small portion sizes. read more

This is not Ruth Chris where we usually go during this trade show. We were delighted to find a 5-star rated steak house in Franklin only open about month and 3 miles away. We made reservations for Friday night after trade show a week ago. Strip center, no table covers, noisy, this place ain't going to make-1st impression. After all very delightful experience. Makhyah our server was 5-star and worked so hard making us happy. This was her first time serving she told me. After this tip she may be spoiled but keep up her work ethic and she will take over. Manager/Owner/Chef Jose ran around making sure everyone was satisfied, this place can only improve. Jose born near Jalisco, Mexico adds special flavor in recipes. His "double shrimp cocktail" which my friend ordered looked like classic 4 jumbo shrimp with excellent cocktail sauce; but the shrimp were served in shrimp ceviche (not mentioned on menu) which made it "double". This was excellent and a great palette surprise. We were looking for good steak house and maybe not what expected. Bone-in strip was tasty but so thin, I thought I was in Mexico or Asia. I still give flavor 4-star but not what I expect for $50 steak. "Hand-cut filet" looked excellent and my mates had no complaints and told me to quit bitching about thin strip Any great American steak house, I expect thick juicy perfectly prepared steaks. Well prepared but not thick strip unexpected but I won't complain, only very surprised. I also expect baked potato as side. My surprise that baked potato not on menu. Makhyah was so worried that the kitchen made us baked potatoes but warned it would be 45 min. No problem with more wine waiting Wine list is excellent and fairly priced. We had Austin Hope cab (Paso Robles) which is among my favorite reasonable good cabs. Wonderful wine but served room temperature! Jose said next time we come it will be stored and served 60°. Classic creme brûlée served with raspberries and vanilla ice cream was perfect ending. This is not a classic great American steak house........yet :-) but very enjoyable experience made so by wonderful service and attention. read more

Serrato's Steakhouse - I always say there is no such thing as bad creme brûlée. This is a great creme brûlée, perfectly prepared. - Steakhouses Near Me - Franklin, Tennessee

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You come here to eat a good meal and feel like family! The owner goes out of his way to greet you if he's working and the service is amazing. We had a sweet server, Payton, who was very attentive and made sure we had the best experience. If you go, make sure to sit in her section, you won't be disappointed! read more

We went to this delicious steakhouse to celebrate my 60th birthday. My entire family was there! Hannah was amazing. The food was delicious. Thank you! read more

Great food and service. It a nice addition to this area. The calamari & shrimp was very nicely prepared. Everything was great. Shout out to Jacqueline for outstanding service! read more

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The food was good, perhaps good enough to make a return visit. However, it was rather pricey. Among the dishes, the calamari stood out as my favorite. We waited at our table for 10 minutes for our water, and we were all thirsty. They brought us our cocktails before the water. When I inquired about the water, the owner seemed to roll her eyes and assured us it was coming soon, even though we were the only customers there at the time. It shouldn't take that long to bring out water. Also, it's beyond disrespectful to roll your eyes at a customer. On a positive note, our server, Jackson, was outstanding. Nevertheless, the overall service was disappointingly slow, especially given the empty establishment. read more

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2 Medium well steaks was the order. One was well done no pink or hint of pink. The other was medium rare. At 50 dollars a cut I should not have to point this out. Good luck on medium well order. read more

My friends and I drove into Franklin from Memphis and decided to try this steakhouse. OMG! Not only was the food DELISH, the service was spectacular! Our waitress' name was Peyton and she was phenomenal! It was also my bday, so when we ordered cheesecake, she put a candle in it! I will DEFINITELY be going back! read more

Great people and service. Always have great cocktails and food here. Especially the steak sandwich

My fiancé and I had an amazing experience here tonight for her birthday. The food was outstanding (incredible crab cake!) as well as the service. The staff made it a very memorable night for both of us. Thank you Serrato's! read more

The food is outstanding and also the service. Moderately priced. Well worth the $$. In my opinion, one of the best steakhouses in Nashville.

Excellent food, drinks, and service. We were pleasantly surprised by the quality of the experience. Highly recommend! #garlicbread #steaksandwich!!! read more

Great place! The staff was very friendly. Our waitress was super helpful with choosing menu items. Our food came out quickly and was very tasty. Will definitely be going back! read more

Service friendly and outstanding. Food was good. Ordered the garlic bread appetizer great texture but not much garlic flavor. Had a ribeye, cooked great just as ordered, and garlic mashed potatoes, again great. Wife had a salad, was very pleased. read more

We went here for our anniversary dinner on a recommendation from a friend. It was a little smaller than I anticipated, but very cozy and romantic. Patrons were dressed a little more casually than expected, so just FYI there does not seem to be a dress code. All of our food was phenomenal. The garlic bread appetizer was only $5 and they were huge, filling slices of bread. My chicken piccata was incredible and had two large chicken breasts! I ended up taking one of them and half of the mashed potatoes home with me. The truffle mac & cheese was as amazing as advertised. I highly recommend ordering it. Pretty reasonable prices for a steakhouse too! we would go here again. read more

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Posting an update! Our party of 9 ate at Serrato's last night. We had a great experience. Our server, Gretchen, was very friendly, fun, and attentive. We had a difficult time choosing from many appealing menu items, but started with a very good Maple Ild Fashioned, and addictive garlic bread. I had "Duo" - two 4.5 oz filets with bran and lobster sauce. It was delicious. Do yourself a favor and also have the truffle Mac! So good. Brussels we're ok... I'd like them a bit crispier. But a very good experience and good food. read more

Service was very good, food was excellent, and nice restaurant overall. I would recommend reservations which are easily made online through their website. read more

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first time here for out fam and everyone LOVED it. Met my husbands desire to go out and eat a nice dinner, and my desire to keep it laid back and non pretentious. The food, service, hospitality were all great! Calamari, filet and lobster tail, shrimp scampi, bone in ribeye, roasted Brussels sprouts...loved it all! read more

Came for Father's Day, nice atmosphere the staff was very pleasant our waiter was very nice. When the food came mine was very good I got the bourbon glazed pork chops, and ate my husband salad while he ate my asparagus. His steak and shrimp was sent back to be redone still came back not dead. What I can assume was the owner came and was generous to comp my husband's meal. read more

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Found this place on our way back from Nashville to our home near Huntsville. It was Father's Day weekend and they only had reservations so we sat at the bar. We enjoyed a couple of drinks. I had a bay breeze while hubby had a mascot mule. For dinner we both had the prime rib which was delicious. The bartender was very attentive while we sat at the bar. Food came fast and cooked to our liking. It was a little noisy but other than that I was a nice place for steak. read more

Serrato's Steakhouse - What's left of our food - Steakhouses Near Me - Franklin, Tennessee

This little hole in the wall is the best kept secret in williamson co. Service is professional and personable. And the food is world class. Not to mention the exceptional wine list. read more

I'm highly upset I paid $42 for a rare steak when I ordered medium. Not only that these are about the size of two thick burger patties and it was very STRINGY. I'm not from here so it's highly upsetting to get a tiny gross portion of food. It would be one star but the side of Mac and cheese was good. Thankfully this was charged to a corporate card because I would be heartbroken to send my hard earned money on inedible steak. read more

Serrato's Steakhouse - FILET DUO TOPPED WITH CRAB & CAJUN LOBSTER BUTTON SAUCE - Steakhouses Near Me - Franklin, Tennessee

Never been treated so rudely at a restaurant! Had dinner reservations at 7 pm tonight. We were seated a few minutes before 7. Ordered our meal. The food was delicious. I did have to ask to get warm/hot mac & cheese because the first dish was cold. No problem the manager corrected it. As we were looking at the dessert menu the hostess came to our table asking if we were having dessert & then advised that they were super busy and had a lot of people waiting and she needed our table! I checked the time and it was 7:51! So, 51 minutes after our reservation they are literally coming to the table saying they need the table! As I said above, this is the rudest thing that has ever happened to me at a restaurant! We did speak to the manager about the hostess and the manager was very apologetic! As we were walking out of the restaurant the hostess came out behind us telling us she was sorry and that she really is a nice person. Nice people don't have to tell people they're nice their actions show it! Needless to say, we will not be returning! We will stick with Cork & Cow, Sperry's and Prime & Pint. read more

If I could give this place 6 stars I would. Great from the beginning to the end. Upscale restaurant in the right way. Everything we ate was delicious. Drinks, appetizers entrees and desert. The service all around was fantastic! Also, what really pushed them over the edge... I got a phone call from them when we left. Sir, you left your card here and you can come get it at your convenience. Will happily come back :) read more

Great food, service and ambience!!! The steaks were phenomenal and the wine selection was great as well. I would highly recommend this restaurant to anyone traveling in the area! read more

Our large senior singles group has dinner every second Friday of the month. Serrato's agreed to accommodate our very large group last night inspite of its being one of their busiest nights. The table was beautifully set. The food was varied and excellently prepared. The staff were gracious, helpful and efficient. If they will have us we will come on a 4-6 month rotation. Wonderful evening! read more

Great experience! We had a steak, burger, Mac n chz, Brussels, garlic bread!! and wine. Yumm! The service was friendly and atmosphere was great. We will be back! read more

Great steak and ambiance. Over the service and the drinks. My steak was cooked to perfection and could be cut with a butter knife

Picked this place on a whim just to try something different. WOW! Great food! Great bartender/service! I'm going back tonight! read more

I really enjoyed the atmosphere, the menu choices, and the service. We ordered the pork chops which were delicious, and the asparagus served with it was the tenderest and tastiest I've had in years. The Caesar salad was good. The prices are reasonable for a steakhouse. Loved the waitress asking if we were ready to settle up or just take it easy for a minute! I am so accustomed to the bill pushed under my hand while my chair is being removed from under me for the next diners. This attitude is so very welcome!!! Those with trouble reading menus with low lighting should have a flashlight (or Smartphone) at hand. read more

This place was great! My husband and I are from Chicago and we have been to several steakhouses (regularly). We started with garlic bread for an app (my son loved it), husband had a ribeye (top notch, prime is prime). I had the filet, it was good. Not prime and not as good as the ribeye, but that's as expected since prime is always better. I just wanted something small. Garlic mash was really good and the truffle Mac was so good (our fave). Also I had the raspberry lemon drop and it was to die for! Lastly, I'll say the prices were good too compared to what we are used to paying. We brought our 3 year old so I was happy that it was a more relaxed/trendy vibe and with no white table clothes. They also had outdoor space which was awesome! read more

Serrato's Steakhouse - Steakhouses Near Me - Franklin, Tennessee

Great atmosphere for couple. Quiet setting with booths. Service was very attentive and willing to customize menu items for allergic family members. read more