We had a cracked pipe and sewage under the house. Before a plumber could work we needed it cleaned up down there. Mike was sent to us and did a fabulous job. From day 1 he explained everything and was so knowledgeable about all the work he was doing. I had every confidence he knew what he was doing and he was extremely thorough about all his work. I highly recommend Mike and the Servpro team! The job was done with care, confidence and kindness. read more

Mike, with Servpro sent his crew to clean a garbage filled room in my house. They did an amazing job! The crew were friendly and sensitive to the situation. They made it a great experience. I'm having them back to paint and shampoo or replace the carpet. Wish I could give Mike and his Servpro Team more than 5 Stars read more

Vanessa and her team were extremely professional. Kept all communications transparent and she's very accommodating and easy to work with, even when she commute through the morning traffic from Antioch. They were quick! It made the entire experience at ease for all parties involved. #highlyrecommend #Servpro #Antioch #servproAntioch read more

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I want to say thanks to Vanessa for taking care of everything. On top of a flooded house- I had an unbelievably crazy busy week at work and it was late like 9pm every time i had a chance to call her. She really did get things done without me! I appreciate that. The workers in our home were really great. They were courteous and did a thorough job. They kept everything organized and were always here on time. I recommend Servpro highly. read more

SERVPRO of Antioch - Damage Restoration Near Me - Antioch, California

We scheduled an appointment to check for visual mold and any other issues from a leak in our roof. They came out on time, she was courteous and helpful. read more

Excellent service! They dried everything out from my upstairs bathroom pipe burst down to my laundry room below. They were very professional even boxing my items up to get to the water damage. Thank you so much Servpro for helping me get through this stressful time. I highly recommend you to everyone read more

Shout out to Vanessa and the entire crew at Servpro. Thank you guys for all the hard work getting our family's home back to somewhat normalcy. Vanessa definitely lived up to her reputation. Great team! Thank you guys! read more

Vanessa is Great to work with! She handled everything with my insurance company and made the process easy. Her crew was also great. If I have another flood, I'll definitely use them. read more

They were amazing! Quick response (which was needed when my laundry room, hallway, and son's bedroom was flooded). Very friendly staff, from Vanesss at first consultation/setup, then after with the equipment crew. They stuck to timelines, worked with our insurance, and were very thorough yet efficient. Would highly recommend them! read more

Unfortunately, we had a water leak in our home and we called Vanessa out for a quote to fix our problem with our walls. This is the second time we have called Servpro and again, Vanessa came out within 24 hours and gave us an accurate and fair quote. She is professional, knowledgeable and great to deal with. She arranged for Jose to come the following day to fix our problem. Jose was on-time, friendly, neat, clean and thorough. Overall, we are very happy with our experience with Servpro and would highly recommend them for any of their services. read more

Great experience with this location! This business was referred by another damage restoration company that didn't have availability to come to our house. After calling, the front desk scheduled an inspection within hours of my initial call concerning possible water damage. They honestly and thoroughly evaluated my crawl space and master closet and luckily confirmed no damage. To my surprise, all of their time was complimentary since the inspection was during business hours. Wow! If we need damage restoration, we'll use this company again. read more

Vanessa is amazing !!!! She was extremely helpful when she was at our home I'll always go through serv pro just for her!

Had an emergency situation with our water heater unexpectedly spewing water all over carpet and not to mention moisture into our walls. Made several calls, Vanessa called me back and I was able to get an appt right away. The situation was not an easy one to deal with. Working with Vanessa and with her expertise, she made sure the job of ensuring my walls are dry and her quick response and care for our situation made things less stressful. She is a very valuable asset to this company and the customers they serve. I'm so blessed to have called this company to deal with this situation because she genuinely provided awesome customer service going above and beyond... read more

Great team, they responded quickly to my call. My water heater leaked, causing damage in my laundry room, Vanessa was first to come out and access the situation. She was very professional and had her team out within the next day to start the job. Two techs, Russ and Paul, were very prompt and efficient! I'd recommend this company to my family and friends. read more

Last Monday my Business was in a flood. 16" standing water around my whole building. We did our best to keep the water out. However, some water leaked in around our doors. Muddy water came in and got all over our carpets. I called serv pro around 11pm and asked if they could come in tomorrow to clean up from the water damage. They said they could. The next day they had a team come in and start cleaning the mud of the carpets and then the drying process. Thank you Mike, Vanessa and your team! You guys did an amazing job. Your staff was hard working and very professional. read more

The guys are amazingly fast and very responsive! Vanessa and mike are very friendly and attentive to your needs. The workers were neat and kept things clean as they took our Sheetrock and molding out after a flood. I would give them 10 stars for the customer service alone. read more

The ServPro team of Antioch is on point! We had a shower valve shit the bed in the middle of the night, thus causing a great deal of water damage to a bathroom, two bedrooms, and closets. I know as much about plumbing as a fly knows about a swatter. It's pathetic, I know. However, Vanessa and Regina dispatched Jason and Jose to my home. They took care of EVERYTHING related to cleaning such as moving furniture, drying the carpets, constantly following up (at the time in which they said), and even assisting with insurance questions when asked by the claims adjuster. They dealt directly with my insurance, and I have yet to see a bill. On top of all this, they are really cool people. They converse on the phone, show up on time, follow up, and really treat you like they sincerely care. Most importantly, they laughed at my outrageously corny jokes, had no problems with me watching what they were doing, and did not seem like a bit annoyed when asked a ton of questions (I must admit, some questions were probably asked more than once). I highly recommend these folks for you or people you like. read more

Mike, Vanessa, Tila, Abraham and Paul were all GREAT to work with. Very honest, hard working and full of consideration and respect for each person's needs. Vanessa is there literally 24hours a day to take your calls and guide you every step of the way. Our water damage was a major one and this team treated us with the utmost care. The employees are all very honest and you dont need to worry about them in anyway. They truly know what they are doing and you will be in GREAT hands. I dont wish property damage on anyone, but if it does happen to you, Call this team! read more

Vanessa, Mike, Kathy and team are fantastic. We use them for our clients that have water damages and Vanessa guides them through with easy. Every single client we had has called with compliments on their efficiency and customer service. They respond immediately and get the job done correctly the first time. Great Job ServPro of Antioch. Looking forward to doing business with you again. read more

So I had another issue with my Plumbing my best friends kid flushed a toy but I didnt know or the mother it backed up everything in the house so i called my favorite Plumbing company. They came out to my house n tried to snake the toilet and he realized there was a blockage. So this man with gloves of course stuck his hand in my toilet thank god it was cleaned and pulled out a rubber ball lol. Thank you guys again. You guys rock xoxoz read more

This company was recommended to me by my insurance company after I detected a leak in my kitchen. Despite having to deal with things being torn up in the busiest room of the house, this company is wonderful. They don't fool around they are here to get the job done. Chuck was amazing at removing the mess and he was super tidy while doing so. He is also very friendly and made me feel better about the entire process. I'm hoping this is the first and last time I have to deal with this problem but if I ever needed cleanup again I would call Servpro of Antioch. Great job! read more

We had a water leak last week on the interior of our house that flooded a room and out into the hallway, but Vanessa and Art showed up and I handled everything. They were knowledgeable, professional, and brought a calmness to a very stressful situation. They explained everything they were doing, what the equipment would be doing, and absolutely went above and beyond what was expected. Vanessa even offered to be present when the insurance adjuster came (which I gladly took her up on). I can't speak highly enough of the team and Servpro. I certainly hope I don't need water remediation again... But if I do they are the only ones I will call. read more

Great response time, great work ethics, great staff, great company! After coming home to my kitchen raining from my ceiling, ServPro was at my house the following day. From there, they were thorough, prompt, clean and very friendly. Regina always gave me a heads up call for their arrival, which was crucial to allowing me to make the dry out work with my hectic schedule. Vanessa got the ball rolling in home and from there had crews out for the next week. In the end I feel confident I won't have any mold or post flood problems or consequences moving forward. Elgie was truly wonderful helping make a bad situation seem a little less bad. He knows his stuff and has a keen eye and a positive and funny demeanor. He went the extra mile without any complaints as I would ask a million questions. John, Paul and Jose were great as well (I hope I didn't miss anyone!) Highly recommend this company! read more

I truly hope that you never need this type of service but if you do, josh and Mike will take care of you like your family. They understand that your life is in disarray so they work very fast to put everything back they way it was, like it never even happened. I would recommend them to everyone. read more

If there were more stars to rate the company I would. They are all stars themselves. From the tremendously fast service to the professionals that communicate what to expect and when to expect things to be done. They packed up every little thing I had in three rooms and stored everything in their warehouses. It has been over four months since the first discovery of water damage and whatever my needs are, they fulfill them. There are not enough words to say to express my appreciation. They are certainly ServPROFESSIONALS!!!!! I have and will continue to refer them to family, friends and clients for all their "OH NO" issues!!!! read more

I recently had a flood in my kitchen and my insurance company sent ServPro. Vanessa called and informed what time they will be out. Art showed up and was very professional and knowledgeable and walked me through each step. I never seen Vanessa just spoke to her over the phone but she always reinsured me everything will work out and will be okay she even offer to be available once the adjuster comes out. With this being my first purchased along with my first flood I jumped on her offer. I can truly say during this stressful situation I was calm with them by my side every step of the way. Thanks for going over and beyond excellent customer service. I can't thank you guys enough, keep up the great work. read more

Amazing service!! I cannot rave enough about Vanessa and her crew! My homeowners insurance sent out a different company who did not even remotely live up to the experience I had with ServePro. As soon as my insurance determined they wouldn't cover the $15000+ in damages from the flood in my home, the other company didn't even ask me if I wanted them to continue. They just packed up their stuff, left and sent a bill. Vanessa and her staff were so compassionate and helpful. Everyone from servepro went ABOVE AND BEYOND in every way possible! Thank you SO much for taking care of my home and my family! read more

ServPro of Antioch not only exceeded our expectations but really treated us like family! We had the unfortunate experience of discovering our deceased loved one in their home and we were not only emotionally/mentally overwhelmed but physically unable to clean up the amount of debris left behind. Our local funeral home recommended we call ServPro and my husband and I are so glad we did! Mike and Vanessa and their team were extremely empathetic to our situation and very professional in the numerous ways they assisted us. They were always punctual and really worked hard and efficiently. They constantly updated us on their progress and made us a part of their team by taking photos of items they thought were special or worth salvaging. Investing in their services was worth every penny if not more! Thank you very much Mike/Vanessa and the ServPro team for sticking by your company's saying and making our crisis situation appear "Like it never even happened"! Keep up the great job and we will highly recommend your services to anyone in need of home restoration assistance. read more

Mike and Vanessa are a wonderful team. Great job knowledge, fast and efficient. I called and they were able to help me with a very emotional issue within 1 hour and after their review of the situation, all was done. My job involved bio waste which they took away, and handled with expertise. Please call this company with all your needs, you won't be disappointed! read more

My landlord sent Vanessa from ServPro out to inspect my home for mold. She did not have any equipment, nor did she fill out any paperwork nor even offer to write up her findings and give me a copy. I was very disappointed that she only checked one small area of carpet through my whole home. I was even more upset when she told me that "This is an old place, you should just move." Very unprofessional and uncooperative. I didn't even know ServPro did mold inspections. read more