I highly recommend Robert Yenko Painting for exterior house painting…read more Robert was quick to respond to my initial request, assessed the property within a couple days (delays on my part, not his), and provided a super reasonable estimate later that day. Robert was professional, polite, and honest. We asked for a couple of extra handyman type repairs and he recommended other source since it is not his expertise. I appreciated his honesty. The job took about a week because he also painted my patio cover and replaced an exterior door. He takes pride in his work which results in high quality and a beautiful result at a reasonable price. He is also licensed and insured!

Exactly what I wanted! House done in 4 days :) Props to his crew who were efficient and answered my…read morequestions

Great customer service spoerty worked withme and was reasonable teaching me his traderead more

I needed to refill some products quickly for my detail business and didn't have time to order…read moreonline like usual. Made the drive here and the lights are on but the place is locked up. Called the number and no one is answering. Yelp and Google say they're open, but apparently they're not. Go somewhere else more reliable especially if you're on a timeline.

I had a great experience with Toy Shop of CypressI brought in my Lexus and they did an excellent…read morejob from start to finish. They were professional, honest, and took the time to clearly explain the issue and what needed to be done. The work was completed efficiently, It's hard to find a shop that combines quality workmanship with great customer service, but they really delivered on both. I truly appreciate the care and attention they put into my vehicle. I would absolutely recommend them and will be returning for any future repairs.

Just got off the phone asking for a quote on a couple of items I thought I needed for my recently…read morepurchased used Sienna - oil change and transmission service. The gentleman on the phone said the transmission fluid is for life unless I'm towing or carrying heavy loads. When I questioned why I see that it's recommended online he says that dealers will recommend this service all day but if you check the Toyota maintenance manual it says you don't need it. Man! I haven't even been to this shop yet and I'm already getting a good feeling about this place. It's a bit more expensive for an oil change than other places that have quoted me, but I like that they use factory parts including Toyota oil filters. I'll update this review once I get the car in for my first visit. Stay tuned.... 6/29/26 - Brought my Sienna in for an oil change + complimentary 30-point inspection (since it was my first time there). Jared took the van for a spin, brought it back and lifted it up. They found a little oil seepage coming out of the transfer case. I let them know that I did see a transfer case drain/fill on the CarFax report before I bought it. Jared thinks they just didn't torque it properly so they were going to retorque and clean up around the area and keep an eye on it. Worst case scenario, they would need to order a new drain plug gasket and I'd have to come back to get it replaced. Thankfully, the drain plug just needed to get tightened. I was in and out in almost exactly an hour just as Robert promised. Thanks The Toy Shop team!! Pro Tip: they are booked out at least a week in advanced so make your appointment ASAP!

I highly highly highly recommend to come for all your car repairs. Customer service is top notch…read moreand Francis is so friendly and is always honest and respectful. I've had my transmission repaired and I am extremely satisfied with the work and will continue to bring all my cars here to him.

Needed a new fuel pump for my truck. Took it to full service auto and transmission and Francis had…read moremy truck fixed and back to me the same day at a very reasonable price I will definitely use Francis for all my repair needs in the future. Cheryl

Great experience with this dealership! The staff was friendly, helpful, and made the whole process…read moresmooth and stress-free. I really appreciated their honesty and professionalism. Highly recommend! special shoutout to Josh & Bijan!!!

I first test drove the car at AutoNation's Torrance (South Bay) location. I wasn't ready to buy it…read morethat day, and since I live in Orange County, I was told I could have the vehicle transferred to the Buena Park location when I decided to purchase it. Before buying the car, I specifically asked multiple times when the 5-day return guarantee would begin because I knew I would be purchasing the vehicle on one day and picking it up on another. Every person I spoke with, including employees at the Buena Park location, told me the 5-day guarantee would begin when I picked up the vehicle. When I arrived to pick up the car, I was told by Jose, the Finance assoicate, that the 5-day period had actually started on the date I purchased it several days earlier. Since I picked up the car on a Saturday, that would have left me with only until Monday to decide whether to keep it. Not many auto shops are open on Sunday, because it was Saturday evening atp. I expressed my concern and addressed the contradiction. I was told, "I'm sure they'll honor it" if there were any issues, but when I asked for that assurance in writing, the finance rep refused. I asked to speak with a manager, but Jose sent in Ed, who he had just advised was not a manager and he also refused. Ed was actually one of the people who told me that my 5 days would start when I picked up the car. He denied this and advised that all calls are recorded. I asked if the transcripts could be pulled up in that case nd he says that can't be done. I ask again for the manager and the next guy said he was the sales manager and he finally agreed to put it in writing and extend my return period by an additional two days. I had the car inspected shortly afterward and was advised to return it. Although my written extension gave me until Wednesday, I returned the vehicle on Monday. When I arrived, I was told I had "just made it" within the 5-day return period, which I found odd since I had documentation showing my deadline had been extended. I was then told I had also "just made it" under the 250-mile return limit. That didn't make sense because I had barely driven the car. When I asked what mileage they had recorded, I discovered my purchase contract listed the exact same mileage that appeared in the online ad, meaning the mileage had apparently never been updated after my test drive. I asked whether they were counting the miles used to transport the vehicle from Torrance to Buena Park. He couldn't confirm, but it seemed to be the only explanation (for at least a fraction of the miles put on me). That's odometer fraud. I asked whether my cash down payment would be refunded to my debit card or by check. He couldn't answer that either. He said that he would find out the following day. When I didn't hear anything, I called on Wednesday. Jose checked on my return and emailed me confirmation that my down payment would be refunded to my debit card. However, I received no confirmation that the loan had been canceled or that the funds had been sent back to my lender. My online banking still shows the full loan amount. Since then, I've spent days trying to get answers. I keep getting transferred to voicemail after voicemail, and now my calls from my personal phone go directly to a general vm without reaching anyone. Interestingly, when I called from my work phone, I reached a person immediately. Once they realized who I was, I was transferred repeatedly. Then, I was on hold for over 30 minutes when I asked for anybody who was available in finance. I called back and was told by Bruce that everyone from finance was in a meeting and he would be sure to have someone call me back (4 hours ago). Atp, I've contacted AutoNation's corporate office and I'm waiting for a response. I'll write a separate review about what was wrong with the car, but my customer service experience with the purchasing, return, and communication process has been terrible. This was my third car that I bought from AN btw, and it will be the last.

I can't recommend Ray enough. I have a 68 Mustang GT convertible that is a resto mod. I have had…read moreproblems finding a mechanic that can fix MY Car, who knows how to handle cars that are not cookie cutter repairs. When I called and asked about my car, Ray was patient with my questions had some very good ones of his own. Then gave me a rough idea of what it could be. Once he got it within a short time he was able to find what the problem was and gave me a fair quote with options that could come up. He had simple and technical answers so I got to know my car better. The repair was done and when something came up he checked with me and gave me options to save money or what is best to do next. The guys that work with him have such a love for the job. The employee who brought my car up was so excited about my car and talked about all the cool things it was and thanked me for bringing it in. There is so much more to say, I will just again say what an awesome experience and thank you all for the work. Can't wait to bring it in for the next fix/upgrade.

Ray took a sizable deposit for work to be done and then the excuses started...for months. Then he…read morestopped returning my calls. It has been over 9 months. Beware of this dude, he's a thief

If you're looking for someone who truly goes above and beyond, make sure to ask for Josh at Ken…read moreGrody! From the very beginning, JOSH was incredibly helpful, patient, and attentive throughout the entire process. We had been communicating for about two days since I first saw the vehicle listed, and from start to finish he made the experience smooth and stress free. When we arrived to test drive the vehicle, I instantly loved it, and JOSH did everything he could to work with our budget and make the deal happen. What really stood out to me was how caring and thoughtful he was toward my family. He made sure we were comfortable the entire time, offered us water, and even bought snacks for my children when they got hungry. Those little things truly meant a lot. JOSH continued to go above and beyond through every last step of the deal, even as we were driving off the lot. Excellent customer service like this is hard to find nowadays, and I'm beyond grateful for the experience. Thank you again, JOSH, for making this such a positive and memorable car buying experience!

A further update on my nightmare of purchasing a vehicle at Ken Grody Ford:…read more On top of the trouble I initially experienced with the purchase of the vehicle, things have gotten significantly worse. On May 22, I dropped my truck off at a prearranged time at the dealer to have some scratches and dings that happened on the lot fixed. I was assured this would be a quick turnaround. When Ken Grody tried to return the truck to me, it looked worse than when I initially dropped it off, there were multiple very visible defects in the paint that were not present before. This is a brand new vehicle by the way. They sent it to the body shop a second time. It came back to the dealership with more of the same defects. It went back to the body shop a third time. It came back to the dealership tonight, several days short of a month since I dropped it off initially. The body shop forgot to fix an entire area. Now it's going back to the body shop a fourth time. I've already made a payment on the vehicle and haven't even been able to drive it. On top of that: Since my initial negative review of this experience, I have been receiving threatening phone calls and text messages that are clearly coming from someone who works for Ken Grody Ford and wants to intimidate me into removing my review. I've never ever experienced anything in my life. It's shocking to say the least and my hope is that nobody else has to suffer through anything like this just because they decided to buy a vehicle from Ken Grody Ford.