Quick reply. Had our sectional and rug cleaned. Very happy with service. Highly recommend. Would consider for other services.

I purchased a Groupon and had my apt scheduled. The morning of he canceled stating his equipment was broke. I texted and called about rescheduling and no response. Pretty poor customer service in my opinion. Wish I would have done more research as apparently others have had the same issue and the company's only response is the generic "sometimes we fall short." So please don't use this company. I'll be contacting Groupon for my refund and seeking services elsewhere. read more

DC responded quickly to my email inquiry, gave me the approximate pricing, scheduled the job and showed up on time. He measured all the areas where cleaning was needed, and gave us a quote before starting the cleaning to assure we wanted to proceed. He was considerate of our personal items he had to work around, listened to my concerns, and completed the job within the timeframe he presented. The house smells great and the traffic patterns are gone! He's a nice guy and was very easy and pleasant to work with. I will continue to refer him to family, friends, and clients. read more

Purchased the Groupon and called company to schedule grout cleaning. Did not get a call back but then received a text from a different number saying to schedule the clean for the following week. It was weird, there was no name in the text, no greeting. I responded and asked the person to confirm company name which he did and we set cleaning. But he never asked for my name, address, phone number or any other info. On the day the cleaning was supposed to happen, no one reached out to me. I ended up going with someone else. read more

I booked an appointment with these people for Saturday and they messaged me that their equipment was broke. We reset the appointment for the next day, being I have to move out on Monday and they had the same excuse. Completely unreliable, and I will NEVER EVER buy a group on with these people or obtain their services again. I see why they have a three star rating. I only left one star because I have to in order to post this review, because they don't even deserve one star! Stay away from their services if your smart. read more

I have a pet and first called DC last year around this time. He was prompt, professional and knowledgeable. Although the quote was a little more than I expected...I understand it's hard to estimate until you actually see the damage. He showed me all the placed where there was hidden pet urine. The extra treatment was well worth it and my home was clean and fresh smelling. I called him back this time for carpet, area rug and upholstery. Again, he didn't disappoint and price was fair. I've called larger companies such as Dalworth, etc and the original quote was way more than his and I'm sure they would have tried to up-sell me on additional treatments as well. I'm happy with my service and will use again. read more

I have used Seven Stars Carpet Cleaning in the past, but never wrote a review. This company deserves publicity! I have never been disappointed, that's why they're my go-to company for carpet cleaning. Because of COVID it was difficult to reach them but well worth the wait! DC confirmed my appointment immediately and on the date, he arrived promptly. He walked through measured and inspected everything, provided a clear, concise, no pressure explanation of the charges and confirmed my approval before starting. I had my entire house, including the stairs cleaned and sanitized. There were a lot of stains and we weren't sure they would come up. Two hours later, I inspected the work; my carpets looked band new! Seven Stars Carpet Cleaning completed yet another great job for me. read more

"Did you read the fine print?" One of the very first things DC said to me when he walked up, before we even entered the house. He then said it over and over again before quoting me a new price that was SIX TIMES what we'd been quoted when we made the appointment. On three year old carpet. That we had been pretty meticulous on keeping clean. He then refused to do the less expensive treatment that we had contracted him for on our own house, and since we were closing on the house the following day and needed to get the cleaning done we had no choice but to accept. We ended up finding a deal on his own website that was $150 less than the live, in person quote, but still four times the original quote. The cleaning was fine, but it would also have been fine without the extra treatment he literally forced us to accept. Dear Sevenstar: deals that pretend to be good may get you money in the short term, but this is BAD BUSINESS practice. Do you have the right to set your prices at whatever you like? Of course. But do not lie about them to get an appointment scheduled and then hide behind "fine print" while you fleece people who have no other option but to get the job done that day. To bait and switch like this is dishonest, and very harmful to your business and your customers. Absolutely, 100% do not recommend now or ever. This is one time I wish I'd read all the reviews and seen how he's treated customers in the past, because there is no way I would have taken this risk. read more

Beware! You will have a full conversation on the phone with this company with detailed specifics about what the job will entail, you will be quoted a great price, then the owner will show up and tell you the price is much more. And it wasn't for "soiling" or any other unknown, the price was increased because of the size of the rugs that we already discussed and he already agreed to. He agreed my time and my morning in an attempted bait and switch. Very, very unprofessional. read more

I just had DC out to clean the carpet, and WOW! Customer service was amazing and his attention to detail was something I have not seen in a home service in quite some time! If you need carpets cleaned Please call Seven Star Carpet Cleaning! read more

Very happy with how all of my furniture turned out!! Very professional & would most definitely use again. If you do Groupon you definitely need to read the fine print, but that goes for everything on Groupon. The service was great!! read more

DC was a life saver. We needed last second help with tile/grout and some wood flooring. We called a bunch of businesses but they were scheduling weeks out. DC was able to come out and did a fantastic job and a great price. Highly recommend. read more

Purchased a Groupon and was charged an additional 480 which I was happy to pay if I received quality service. I was not home when the grout was clean but arrived home after work to see that he did not remove all the stains in the grout. My home is only 5 years old so the stains were not horrible but he was unable to remove them. Save your money and find someone else. I wished I saw these reviews prior to contacting him. Nice guy but horrible cleaning read more

Sevenstar Carpet Cleaning - Carpet Cleaning Near Me

Very Happy with the overall service. The Groupon was a great price and I did have to buy pet treatment but I have a Large old Great Dane that has large Great Dane odor!!! I can now say we smell nothing but clean carpets ! Dc was professional and knowledgeable in explaining the charges and why treatment was needed. The extra treatment was well worth it. I'm happy with my service and will use again. read more

Did a Groupon for $156 and he wanted an additional $490 for "spot treatment" at $.25 sqft. Which is my entire square footage of carpet which is not entirely stained only some spots. Told him to leave and contacted Groupon for my money back. read more

After 9 years from the time our home was brand new, we never had our 18" floor tile and grout cleaned professionally. We thought we were doing a good job until we hired this guy. He never took a break and he gave us a full 6 hours to get our floors perfect. Now our tiled downstairs floors look new again. He has the modern machinery to do the job right. The most eye opening thing he did however was the 4 rooms of carpet and the catwalk. We probably went through 3 or 4 carpet cleaners over the past 9 years, costing as much as $350 bucks each. But they all failed miserably compared to his $35,000 carpet cleaning machine. Pet stains that were there for years that our home carpet cleaning machine could never quite handle are now gone. He showed up on time, gave me a fair price, and then he worked very hard at cleaning our floors the entire time he was here. Highly recommend Sevenstar Carpet Cleaning. read more

DC did such a great job on treating our carpets. Personable and professional he delivered quality service- I highly recommend to anyone that wants the job done right read more

This guy is a scam. I bought his service in July. First he couldn't come out for a month, then scheduled a couple times and he supposedly had problems with his equipment so after another week or so I just said I don't want to deal with you anymore so please send me a refund. He promised to do that but again nothing. So when I told him I was going to write a review he even called me and again promised he would put a check in the mail - well just another lie. I think these 5 star reviews are just made up. read more

I purchased $156 Living Social deal for whole house up to $2000sqf. DC came measured the house and asked for $700 more. The room carpet area was 1950 sqf excluding stairs. He charges significant $$ for each stair step and he said he has to soil treat the whole 1950sq at 30cents per sqf. I asked him to clean only the downstairs carpet and stairs and do not soil treat, and stay within the Living Social purchase limits. There was only one room upstairs that was soiled. In the rest of the house only few very small spots that would need pre-treatment. He said, he is a professional and to do the job right he has to pre-treat the whole house carpet. I asked him to leave and got a refund from Living Social to be used for other deals. They would not give my money back. read more

DC was great! My upholstery looks amazing and was very friendly! I would recommend using Sevenstar for any upholstery cleaning service needed. read more

Very unprofessional and beware of hidden charges... I do not recommend! I found this company on Groupon and reached out directly. DC took the call and seemed pleasant, he asked me to text a phone number with my information and he would send an email back confirming that he received my information. He confirmed my appointment February 27th for between 8am-10a March 31st. I'm moving so it was critical that I have my carpets cleaned. I was waiting on a confirmation call the day before but received nothing. I call the company and speak to DC again saying that he didn't have me down for today and asked if I had texted the number, I say yes I did and read off the number he had me text. He says I can get you today after 11 I tell him how I had plans and I was very disappointed I say ok and then ask him the price again he tells me price but now adds if the carpet is soiled we can't touch it without charging more I didn't even know what that meant he said I tell my customers this when I set up their appointment then he told me I was "more than welcome to cancel" WOW! My eyes filled with tears as I told him that I didn't know about these additional fees and he didn't he have me scheduled. I ended up telling him good luck with his business , God bless and hung up on him. YOU CAN NOT DO BUSINESS LIKE THIS! Get a planner or get someone to set your appointments for you Mr DC. Stanley steamer will be here in a few hrs to save the day! #Dobetter read more

Sevenstar Carpet Cleaning - Carpet Cleaning Near Me

DC was very reasonable and thorough. Only thing I would caution about is that the original quote given over the phone was significantly less than the quote given at my house. He was will to bring down the cost and apply discounts that were fair though, so it was a win win. I would definitely use again. read more

We've used Sevenstar Carpet Cleaning three times now to have our carpets deep cleaned. We initially found them on Groupon and are so happy we did! D.C. has been upfront about the pricing and worked around our schedules to accomodate each and every time. We have a giant German Shepherd who sheds like crazy and lays in the same spot so the carpets get pretty saturated with the oil from his hair. Everything has looked great when the job is done. I recommend them highly and will definitely use them again in the future. read more

This company deserves seven stares! They were on time, professional and explained everything I asked about. They worked hard and my carpets never looked or smelled better. I will definitely use them again! read more

Do not use them or purchase the Groupon. After purchasing the Groupon, they said they would only clean my carpet, if we paid them $300 to treat our carpet first. What a scam!! Going to report them Everywhere!! Do not waste your money or time! Also, they told us that our living room counts as 2 rooms? We do not have huge house. Be warned. This was also, after they canceled the first time within 5 minutes before they were supposed to show up. read more

D.C arrived on time and ready to go. For some reason our grout was super tough to clean. We didn't have pets. Had a no-shoe rule in house, and no spills. I guess just years of normal wear took its toll. After DC left, the tile didn't look all that good. We notified him, and back he came. Great attitude and backing up his work. He showed a lot of character and professionalism--which is rare in our millennial world. He spent another couple hours, seemingly, to get the grout clean. I would recommend this company in a heart beat. You can do no better. read more

BEWARE DON'T PATRONIZE THIS BUSINESS BAIT AND SWITCH DOESNT DESERVE ANY STARS!!!!!!!!!!!!!! I bought a Groupon for Seven Star Carpet Cleaning for $156.00 to clean up to 2200 sqft of carpet I was VERY EXCITED we hadn't had our 1 year old caper cleaned since our house was built and I wanted done before the Holiday. I called to set up an appt. The day before the appt DC texted me that his equipment to broken and in the shop. So the appt was set for the next day. DC walked into my home asked me if I read the fine print I said I had. He processed to tell me that he doesn't touch the carpet unless it's pretreated. He said he would give me a no obligation estimate for his pretreatment. I chuckled and said the carpet is just a year and my husband and I are mainly in our bedroom. He repeated his "I don't touch carpet unless it pretreated" I asked him how much was his no obligation pretreatment estimate. He walked around measuring our house. He said we had 1100 sqft of carpet that needed to be pretreated. I chuckled again and asked DC again how much. He said $259.00. DC I don't clean carpets that haven't been pretreated. I said so you won't clean my carpet unless I pay for your pretreatment. He said yes I don't do anything half way. I've been cleaning carpet for 30 year and with Groupon for 10 years. Now I'm laughing and I told No and bye. He said did you read the fine print on your Groupon? I Said I did and it does not not ANY REQUIREMENT to purchase your pretreatment. I want my money back. DC told me to get it from Groupon. I escorted DC with Seven Star Carpet Cleaning out of my House. I kept all my communication with DC/ Seven Star Carpet Cleaning. BEWARE SEVENSTAR CARPET CLEANING DC IS A SCAM. And HE IS RUDE read more

Great service. Lived in our house for 6 years without getting carpet or the tile professionally cleaned. Wow.....could we tell after we moved out! DC did a superb job making the carpet and tile look 100% better. Will definitely being using his services in the future. read more

This guy is a scam. Don't purchase the Groupon for basic carpet cleaning. He will show up and not honor it without upselling you on other items like pretreatment of the carpet. He will refuse to do the work that you paid for. Crazy. Buyer beware. read more

I purchased a Groupon to have my apartment carpet cleaned because I was moving. I made an appointment on Wednesday for service on Sunday. DC even text me that same day Wednesday because I made the appointment for Sunday to let me know they were closed Sunday. Immediately I made a new appointment for the next day, Monday. This was the last day I had to get the carpet cleaned because I just moved out of my apartment this past Saturday. Today, Monday, I get a text this morning stating I just saw you live in an apartment and if you do not have a faucet outside they cant clean the carpet. When he saw I made the appointment last week and he texted me acknowledging he saw the appointment he could have stated at that time that I needed to have a faucet outside. This is very unprofessional and a big inconvenience. I should have known something was up because based on other reviews I have read from other people that purchased a Groupon they seem to have a lot of issues with them and hidden charges etc. If you dont want to do service with people that have Groupons then get off Groupon. read more

Do NOT use this company! I purchased a Groupon to have all the carpet in my house cleaned (less than 2,000 SF) and the guy 1) shows up 2 HOURS LATE and 2) REQUIRES us to purchase an additional treatment before he would agree to do the base cleaning. I was getting my carpets cleaned as a courtesy to the people buying my house - this was prior to moving out, I'm not getting the works. I understand that the Groupon states that additional fees may be added, but we have the right to refuse additional services. That's when it should be stated "I'll do the base cleaning with the understanding that it may not be as clean as it could be if you purchased XYZ". I'm contacting Groupon now for a refund. read more

Seven Star Carpet and Tile Cleaning more than lived up to it's seven star name. I called into this company yesterday, mid-afternoon. I was met by this company on-time this morning for a free estimate and now have revitalized hardwood floors and entry way & kitchen tiles. They measured out the work I wanted done and then provided a very competitive estimate for which I agreed to on the spot. They informed me of the process, explained the treatment, how much time and gave me some post-treatment tips. My golden retrievers ensured this would not be an ordinary job. As they love the mud and have the freedom of a doggie door into the kitchen, my flooring was in a putrid state. 3 hours later I have that relaxed feeling of walking into a clean, fresh-smelling home of which I am proud of. The best way to recognize this great company is to be a repeat customer of which I will be for my carpet cleaning needs in the near-term. I feel compelled to recognize this company publicly as they truly went above and beyond for me leaving me a most satisfied customer. One more thing. I appreciate working with people and company's that appreciate my time. This company called when they said they would, showed up on time, provided an accurate estimate of work time and educated me on the post-treatment. I received great value from a company that delivered great customer service and exceeded my expectations. read more

The email provided in the Groupon came back as undeliverable. No one answers the phone, I always get voice mail. They have not returned my call in 24 hours. Not a way to run a business in my opinion. read more

DC, is very prompt and professional. He arrived on time, did the measurements and explained his process of cleaning the carpet. The quoted price was very reasonable and he did an excellent job! The carpet looks like brand new again! Thank you and definitely recommended! read more

I recently had my carpets cleaned by Seven Star Carpet Cleaning and I couldn't be happier. They provided great customer service from the first time I called to make my appointment to the day of service. DC arrived on time, walked me through everything he was going to do, prepped my house and got to work. He delicately moved my smaller furniture so he could do a more thorough job and the carpets looked immaculate!! read more

D.C. Did an amazing job on our carpet! We were moving out of a home that we had been leasing and it looked a lot better than it did when we moved in and the carpets were professionally cleaned by someone else. DC arrived on time and was very professional and courteous. Can't say enough good things about the experience!! read more

I don't know about their ability to clean carpets as we set 3 different appointments and they never showed up. Much like another review he blamed a broken truck for the first 2 missed appointments and then just failed to show for the last appointment. If I could give 0 stars I would. read more

I called to ask questions about their pricing and their groupon. I was told they would have to assess the carpet once they got there bc extra fees may apply. I told them I only wanted a basic cleaning and he said they don't do basic cleanings unless the carpet passes their inspection. He then made a comment about my budget as if he was implying I couldn't afford them. He also said he wouldn't travel to where I live and I pointed out that the groupon said they don't travel more than 25 miles from their zipcode, and my residence is not more than 25 miles. He stumbled on his words and said that was fine. So rude..... do not use them!!!! read more

Let me start by saying that they did a great job cleaning the carpet. However, they charged for unnecessary expenses in addition to their already high prices. I ended up paying $307.95 for cleaning two small bedrooms and a stairwell. read more

Honest, Dependable, Doing more then asked for... Seven Star Carpet Cleaning took care of our carpet cleaning! Great service and best of all, the owner did more work then agreed on at no extra charge. We highly recommend getting your carpets cleaned by Seven Star! We have pets and all the stains were gone! Carpet looks like new! We will use them again! read more