When i want my vehicle fixed right i take it to Richard at Kings auto. nice people and fair prices.read more

YELP only puts the bad reviews up to get business to pay to publish the good ... Bad practice …read more.. no one uses yelp anymore

I took my car in for an oil change and to fix a shaking steering column. The prices were very…read morereasonable, and the owner was competent, ethical, and friendly. I would highly recommend.

Went to this dealership and had a great experience! The sales manager Ron Carter was very helpful…read moreand patient with me to find the right vehicle for me at the right price! I would recommend this dealership to everyone! Best buying experience I've ever had!

The absolute worst customer service experience I've ever had with a car dealership. Unable and…read moreunwilling to help solve my vehicles, problems. Shotty workmanship, and unwilling to warranty the workmanship that they performed.

I deeply regret every fucking night getting this car. Needless to say sadly they knew I was in need…read moreand desperate. After having this vehicle for a day, I noticed the check engine light coming on, so I immediately told him that I did not want the vehicle or that I wanted it to be looked at. He said he would get it permanently fixed. It appeared as so, as the problem was may be fixed for about a month. But the same sensors that they said were"" fixed "" definitely not fixed. A few weeks later after getting the vehicle, I noticed as I was switching my son to the other side of the vehicle that the two passenger in middle seatbelts were hidden underneath. The seat busted completely, and I was still running back into issues with the check engine light in the car, not wanting to start after getting gas. I told him I wanted a different vehicle yeah I was denied in my 30 days. He finally fix the seatbelt asking me why I didn't tell him sooner. I didn't even see it, sir. That should've been your guys job before even selling a vehicle. I've asked repeatedly to get some of the same issues fixed that were already broken still denied today. He told me not to reach out to him again and to reach out to Fosters to get any information. I would never in my life ever go see this "dealership" again nothing but fraud and just want your money!!!! Fuck you #HUFFAUTO do not let dean play you next! Run as far as you can from this crooked place. I'm 25 years old with a 3 year old who has autism. They never cared about my needs or my car being safe for my son's needs, doctors appointments and etc.

We just had a wonderful experience with this dealership. Everything was smooth and quick. We will…read moredeal with them again, Jim Gresham

They're amazing! I got a flat and they were able to take me in right away to get it fixed (very…read morethankful because they were close to closing); I somehow managed to get a second flat on my way home from their shop so I came back in the morning and once again got it fixed right away. They have great prices and all staff I came in contact with were extremely friendly and caring. I definitely plan on coming back even if that means passing 3 other shops on the way 10/10 would recommend!

Carl and his team really came through on my goof trying to replace manifold gaskets. They really…read moreknow what they're doing and they had a quick turn around and a very fair price. I couldn't move on with our RV trip without them. Thanks for all you do. Respectfully, The Joaquin's

I bought a 2023 Kia Sorento on Nov. 29, 2024…read more After the salesman had confirmed some basic info, I was passed to Matt, the finance guy. He sat me and my parents (they were loaning me a down payment) in his office where he proceeded to give us a great deal with a $1500 tradein value for my 2011 Ford Fusion. Fantastic. When he asked for the title for my Ford, I gave him what I THOUGHT was an acceptable document--the signed-over title of the Ford from my ex husband. I will admit guilt here--the title should have been fresh and in MY name, which I did not understand. But Matt said, "It's fine, we'll take care of it," and took the title and gave me the tradein value. In December, after I'd already driven the car back to Illinois with the promise "I'd receive plates in the mail," I received texts from Matt stating that they actually DID need a fresh title, so they'd fedEx the faulty title I'd given them back to me. Several weeks later, that title had not arrived. It had been lost with FedEx, and my ex had to order another one. At this point, the temp tags given by Art Moehn had expired. I called the dealership to ask for new ones and they refused for "legal reasons." I even offered to repay the tradein value of the Ford and start over, but was told that wasn't possible. My ex finally got the Ford's fresh registration and signed it over to the dealership. I FedExed those documents back (it was nearly March at this point). I received a text from Matt confirming that, yes, I should receive my plates in the mail, and they'll send a 60-day temp tag, which did arrive. The 2nd week of May, I still had not received my plates. I became concerned--my temp tags would expire May 29, and I'd booked a road trip through Canada (at a $2k expense) for which I'd need proper registration. So I contacted Matt (after several ignored previous attempts) on May 14, asking if he could check that all paperwork was in order. He assured me that it was, and said I just needed to wait. Several days passed with no update, so I reached out to both the Illinois and Michigan Secretaries of State. Neither had any information on my VIN. I spent over 4 hours on hold. I reached out to the leinholder, Capital One, who said, yes, there was a delay from Art Moehn on paperwork. Feeling like I might have found the issue, I contacted Matt. He proceeded to call me back and repeatedly state that he could not do anything, that the lender had nothing to do with the registration, that it "must suck" to be in my position, but there was absolutely nothing he could do because DealerDoc (who he'd FINALLY agreed to contact after several texts) hadn't "gotten back to him." He insisted that DealerDoc "doesn't make mistakes" (this did turn out to be true, but wait for the end). So I reached out to DealerDoc on May 23. They returned my call on May 27 to communicate the following: DealerDoc did not receive ANY transfer registration paperwork until May 15. One day AFTER I'd sent Matt the a text regarding checking on a 3-month-old registration paperwork submission. To reiterate--I now realized Matt hadn't submitted ANY paperwork until almost 3 months following his receipt of my valid title. Art Moehn's employee berated me, ignored me, and then gaslit me while covering up his own ineptitude. He had never submitted the paperwork until AFTER several emails and texts from me (nearly 3 months after I'd submitted valid documents) and lied through his teeth about making a mistake. While I now finally have my plates (nearly 7 months after sale, 3 months after submitting valid paperwork, and many hours wasted on hold), I cannot speak more poorly about Art Moehn's staff, at least with this particular employee. My Kia is fine, by the way. But don't trust financing, registration, or communication from this dealership.

Warning! Stay away from Art Moehn Chevrolet if you are looking for a used car…read more I purchased a 2018 Chrysler Pacifica from them and it has a blown head gasket and my mechanic said they had to have known it had this problem prior to them selling it to me because when they changed the oil it would have been white because of the coolant leaking into the piston chambers and mixing with the oil. I am a disabled senior citizen and my wife is also,She has to use an electric wheelchair and we can't afford to have this vehicle repaired. Also there were codes that had been archived in the computer that indicated misfires in cylinders 3 and 5 which would have shown that the engine had a problem with it when I purchased it.

The Ann Arbor Infiniti dealer was joined with Nissan. You get the Nissan service and not the luxury…read moreservice any more. The free coffee and cookies was a little thing but was a nice gesture. I went here today and one upside is that the service guy is nice and friendly. I took my car in for maintenance and was of course told I had some other issues beside an oil change. I needed 4 tires, hose changed, rear brakes that were seized, and a front wheel alignment too. Really. I just had a front wheel alignment. I declined and only got the oil change. I decided to stop off at Belle tire since that is where I had a wheel alignment, brakes and tires done. Wheel alignment was just a week ago. After waiting the service guy said that nothing was wrong. Brakes were fine, no leak and tires will last through the summer. I had my engine cleaned so maybe that's the water they seen??Do dealers work on commissiom? That was crazy. Alwats get a second opinion folks. Unfortunately you just never know. I'm only giving three stars because of the customer service guy. I will have to find another dealer when I have something in depth. I really miss the old Ann Arbor Infiniti.

Would have liked to buy local and I gave them the first opportunity. They offered a ridiculously…read morelow/unfair amount for my trade in (8k less than the next dealership) and seemed to have no interest in earning my business. The other dealership I chose is delivering our new QX80 to our home tomorrow.

Revised: ****After…read morespeaking with the Manager, he explained that the mechanic did not have authorization. I felt that the manager was professional and is going to take action to ensure that this does not happen to other clients.*** I took my truck into After Hours Auto Repair shop for an estimate and diagnostics.... I notice I am out of gas.. I just put almost a full tank of gas in the day before and only went 130 miles; I had reset my mileage. Now it reads 251!!! They put over 100 miles on my truck!!! I have taken my truck to After Hours Auto Repair a few times. I have been pleased with their work. I have recommended them to many friends and family. I dropped off my truck on Monday evening about 5ish. They asked if they could give me a call in the morning with their dianostic report. No problem. I get a call with the report in the morning as promised. I decide I need to wait on my repairs as it was more money and damage than I had anticipate. The passenger wheel was crocked, axle assembly, alignment was way off. etc all damaged. I start my truck and the Low fuel light is on. I had just put 3/4 of a tank of gas on Sunday evening and had reset my miles at the gas station. I drove 127 miles when I dropped it off to After Hours. My mileage was now 251 miles! I spoke with the mechanic. He drove it home to Battlecreek. I was aware a test drive was needed, BUT that my vehicle would be driven in that condition for the use of the mechanic, WITHOUT my knowledge or permission is simply UNACCEPTABLE. He is happy to take responsibility for it and reimburse me $30.00 in gas. He was very polite, but says they do this TYPE OF THING ALL THE TIME AND CUSTOMERS ARE AWARE OF IT. I was not handed a disclosure form or anything of the sort. Nor is this information posted in their establishment that I could readily see. Check your mileage and make sure you have no valuables as my GPS unit was found in the backseat, my console items strewn about my front seat, my water bottle spilt all over the passenger floorboard.... No idea how that happened.. They were great about looking into the matter, offering to review the tapes and polite. Too bad they didn't respect my property.

New owner is very honest, friendly, and knows his way around an automobile. Services are priced…read morewell, and I would highly recommend my freinds and family here for any service.