Efficient, honest, and reliable service. 100% quality…read morework. Staff is wonderful and friendly. Owner Bill Hewitt is the best!

Can't believe I'm on here reviewing an auto shop but WOW do they deserve the praise. Quick service,…read morequality work, and genuine customer service. My car broke down and got towed, I came into the shop desperate to figure out what was wrong with my car two hours before they closed and they diagnosed, sourced the parts, and serviced it quickly and at a extremely competitive price! As a women, it is hard to trust auto shops as they tend to take advantage price wise. Vision on the other hand is hands down the best experience I have ever had involving anything to do with my car. The gentlemen working were respectful and kind. I recommend this auto shop to any and all.

Needed new rack and pinion. And fix my exhaust. Jim said his son did the work. Yeah well I payed…read morefor brand new car parts. I took to another mechanic after Jim. Because my whole muffler fell off the next day. Was told and witnessed I paid for shit Labor and Rusty Used Parts. Do Not Recommend.

I am so very pleased with the service I received here! I was able to bring my vehicle in quickly…read moreand the repair was completed in a short amount of time. Jim was very pleasant to speak with. I will definitely be a return customer!

My car broke down. Called the owner who was out of town. He called Phelps Towing and had Todd from…read morethat business tow my car to Crank-n-Go! Todd also drove me to church in his tow truck! Now that is quality service Bill Hewitt at Crank-n-Go and Todd at Phelps Towing!

My car broke down after visiting my sister back home in Jackson for her birthday. Luckily, we were…read morenot far from town and were able to get help. I had my car towed to Crank-n-Go after a quick Google search as I no longer live in the area and had no idea where to go. I've gone to other Jackson area places when I lived there and nothing but hassle. I digress. Google has this rated at 4.9 and the choice was made. Bill and his crew are absolute gems to work with. He called me first thing Monday morning and asked me what the problem was. Unfortunately, it was nothing good and much more expensive than I had hoped, but that's how it is with cars sometimes. When I picked up my vehicle, they made sure to show me the damaged parts and even lifted the car so I could see underneath. I honestly had never seen the underside of my car ever. They even sealed up a crack in my exhaust that GM quoted me over $2k to fix. The car runs as it should and I have been driving it all over the state ever since. Bill also texted to check up on the car's performance a few days later, which I've never had. Hopefully I don't break down in Jackson again, but if I ever do, it's going there again. Highly recommend.

This automotive shop is beyond all others. They take such great care of their customers…read more I brought my care in to be serviced because it had been making noise for some time. They not only diagnosed the problem but found another that a different establishment had missed. Not only did they perform the service requested, but they did a stellar job at it!! At a FRACTION of the cost of the other establishment!! Not only are their servicing skills beyond measure but so is their hospitability! They not only brought me to work but they picked me up and brought me back to the garage once my car was finished. THAT IS UNHEARD OF these days!! I highly recommend this establishment for all of your automotive needs. YOU WILL NOT BE SORRY!!! I give them 10 stars!!

new front brakes and replacement of ball joints. best service ever. Highly recommend!read more

Absolutely AMAZING experience! I was visiting from up north (where I live) and had a sudden major…read moreissue with my truck. I called Tamrox 10 minutes before they closed on a Friday and they quickly arranged to help me, and also allowed me to use one of their loaner cars immediately and at no extra charge. Within just a business day or two the problem was fixed and I was on my way. The people were extremely friendly and down to earth, and the service was quick. I'll definitely be coming back here and recommending Tamrox to everyone I know. They really saved me when I was in a tight spot and I am grateful.

Took our vehicle in for a lack of acceleration and a check engine light. The only reason we took…read moreour vehicle in to Tamrox was because they offered a loaner vehicle. Otherwise we would've went to our regular trusted mechanic. They did a full inspection and we were told everything they found wrong with our vehicle. Then they discussed cost to repair said items. We were told changing the 3 coil packs on the back of the engine, and new spark plugs would fix the acceleration issue, they never made any mention that there may be a possibility that this wouldn't fix the issue. Which of course was the case, as the problem still exists today. For $3500 they replaced a rear wheel bearing, 3 coil packs and plugs, and a rear knuckle assembly. The very same day we got the vehicle back the rear wheel was squeaking horribly loud. Well apparently they put our brakes back together wrong so we had to go back and have that redone. Then they checked to see why the check engine light came back on and why it was still lacking acceleration. We were then told it would be another $3500 to replace the catalytic converter and 2 of 4 O2 sensors. Mind you the vehicle is a 2014 Explorer with over 200k miles on it. Had we known the first $3500 might not fix our issue, and we might have to spend another $3500 and it still might not be fixed. We surely would've sold the car as is to a mechanic, or scrapped it. In good condition the vehicle is only worth $6-7k. For comparison sake I asked my regular trusted mechanic what they would've charged for what was done, and it was substantially less. So much so that we could've just got a rental car and still would've had money left over, and I guarantee they would've properly diagnosed the vehicle and fixed it right the first time. You live and you learn, take it from me you don't want to go here, they like to throw parts at the problem, and they don't properly communicate that their idea for a "fix" might not be correct one. Aside from that they are ridiculously over priced compared to their competitors.