Norma L.

This has been on my list for a bit. My colleague and I decided on this because are both of pinoy decent. The name said it all. the inside of this place is really small, ie the shack part, but there is plenty of parking and ample enough outdoor seating. We got there about 9:30 as previous review say it can be a long wait. There is a traditional menu and a QR code you can order from as well. I'm still a fan of traditional menus. The menu is no overwhelming and I settled on Hawaiian bread french toast with a side of portugeuse sausage and fried rice and an ube latte. Mind you this was not a combo, it was ordered separate. My friend ordered kalbi loco moco and it was good. The fried rice was good as well as the toast and kalbi. We were eying the strawberry cream filled malasadas, but didn't have room for them, but will definitely try them out next time.

Dexter D.

I've come to the conclusion that I am no longer a fan of QR Code ordering, especially when payment is part of the ordering process, for a couple of reasons. We arrived a few minutes after 2pm. We asked for an outside table because we had the dog with us. After being seated with menus and water, we were told that we could order via QR Code or go inside to order. I placed our order via QR Code and paid using an app. Our server was very nice and brought both water and then after asking us, bacon for the dog, which she greatly appreciated. Our entrees were served to us at our table. She got Kai's Plate Lunch with Teriyaki Chicken and Kalua Pork with Fried Rice and a Lilikoi Lemonade to drink. Her order also came with a bowl of Tutu's Mac Salad which was made with spaghetti noodles. I had Syd's Loco Moco with Burger, Portuguese Sausage, two Eggs Over Easy and Gravy on top of Fried Rice. We both enjoyed our meals with the understanding that we would be thirsty for the rest of the day. I found my hamburger, Portuguese Sausage and gravy to be salty. The fried rice was surprisingly good with edamame and bits of red pepper in it. My two Over Easy Eggs were Over Medium as the yolk didn't really run when split open. She said that her Kalua Pork was extremely dry and the Chicken had apparently been marinated for a long time (salty). We both found the Mac Salad interesting. We think we've had this style before but aren't sure. Short spaghetti noodles instead of elbow macaroni and possibly vinegar added. Neither of us was able to finish our order. My wife went inside to get a single clam shell for our leftovers. She was gone quite a long time and when I asked what took so long, she said that the cashier had a hard time getting the receipt out of the printer (lightbulb moment!). I asked if she had paid the bill and she had. I asked to see her receipt and it was for a different amount than what I had paid. I realized the difference was that she had not been charged the $6 upcharge for the second meat on her plate. That also caused an adjustment to the sales tax and gratuity. I told our server that I was afraid that we were going to end up being double charged (this is where i failed miserably). The receipts had two different numbers on them. One was for $70.xx and the other was for $55.xx. The server told me to look at my online receipt and then the in-house receipt. the in- house receipt did not show the last four digits of MY credit card. Of course not, it showed my wife's credit card, which I did not look at until we got home. And of course, when we called the restaurant, they were closed. I never went inside but enjoyed our space outside with Hawaiian Music playing. Loved the vibes but the menu is small and too sodium rich for me.

Mercy D.

Being a completely new customer in unfamiliar territory, I felt extremely awkward walking into a very small and packed establishment because eye contact was made with two ladies that obviously worked there (more than once) and I received no acknowledgement or even a head nod as I stood somewhat in the middle of the room and heads turned with curious eyes in my direction... all I could do was wait because there was nowhere to go. I quickly sensed that maybe this was where the locals go (every one seated at the tables were happily talking loudly) and I couldn't help but think maybe it was obvious I was not an Alamedian. "Shack" is a perfect label in it's name - it's tiny and intimate with probably a handful of tables. It really brought lots of memories of Hawaii bubbling to my mind. When you first walk through the door the first table is on your left and 3 or 4 other tables follow it along that wall. To your right is the small kitchen/food prep area behind a short wall. Two to three steps forward takes you to the middle of the room. A few more steps forward and then you're in front of the cash register where you order food. This is also basically the other end of the room where the servers are walking in and out to retrieve food orders to serve. So it felt crowded. Ordering went fast - you tell them what you want, you pay, and then they give you a table card and you go find a table. I sat outside. Anyway, they have ube mochi waffles (Gluten-Free!)! That made up for my insecurity. Paired with a mango matcha latte even! That definitely brought it up a few notches. Plus I got to sit outside with a dog! The outdoor area actually looks much smaller when you look at it from outside but once you sit down you realize it's roomy and comfortable. It's also clean out there (not a lot of flies buzzing around during my visit) so plus, plus, plus. They brought my order out and I felt myself relax more as they finally brought out some smiles and friendliness. It may have been the cute Labrador under the table, though. Overall, if you are missing the feels of the islands this is the right place to be! Also, the malasada didn't disappoint. It came out hot and fresh. Nice sugary crisp on the outside and fluffy on the inside. Although not Gluten-Free...

Brandy L.

Located on a busy car corner it is literally a small shack . Seating outside very dog friendly. Food was good but downfall was the time it took to arrive at table . Important thing to note is you order food and pay using QR code . Workers come out when food is ready . They don't check on you or follow up so don't expect any service like that. We ordered 4 dishes and only 3 arrived. When I inquire it was just overlooked. I was able to get a refund well I have to wait 3-5 business days. Great music genre playing but I would suggest playing the music videos on tv versus a surfing loop that is only a few minutes long. Great place to eat if you're in the area and want a nice brunch but I wouldn't drive out of my way .

Veronica P.

Amazing Hawaiian breakfast food! I came here with some friends on a Monday morning lured in by the loco moco and Hawaiian rolls French toast. Weather was nice so we grabbed a table outside and ordered from a QR code on the table. Sadly, learned they were out of an ingredient for the Hawaiian roll French toast so I got the normal one instead. The waitress was really nice and managed to balance bringing out four water glasses for us. I haven't had French toast in a while but it fulfilled all my childhood memories. The Kalua Pork Hash was soooo tasty too, loved the gravy. Would recommend!

Kristina M.

Whenever you are in the Oakland or surrounding area and want some aloha spirit in your life, you must check out Shaka Shack! This food is delicious. We ordered the poke bowl and the loco moco. We also got a malasada. The burger patty was seasoned well. The bowl was packed with delicious ingredients. I needed help eating it, there was so much food! The customer service was filled with Aloha Spirit. Ordering was easy at the counter. This hidden gem is worth checking out. We went around opening time when there was only 1 other customer. As lunch time came around, this place got busy. It seemed like a local favorite. A big crowd (party of 6) called ahead of time and reserved a table. I liked that they did that. There's indoor and outdoor seating and a parking lot to park in. Overall, check out Shaka Shack for the Hawaiian style food, ambiance and spirit!

Karen S.

Definitely make reservations! We ordered the ube latte, iced Mac nut latte for drinks. It was nice, flavor comes out more with the hot latte. We ordered the burger loco moco with fried rice. It was fine, not amazing not bad. The Hawaiian roll French toast was good flavor, but mostly became mushy. The Mac salad was different. We had a mix up with the loco moco which they resolved. The service was nice enough. Although I noticed other tables items were forgotten and/or waited a lonnnnng time. The wait time was far too long in my opinion. Another party's items were served before ours, we ordered the same items and they came after us. We ordered the masala's sampler to go at the end of our meal, it took 30+ minutes. The masaladas (not pictured) were really good! All in all, definitely try once, but you must make a reservation. Expect to wait. Know what you want before going. You must order at the counter or be seated and order through the QR code. We couldn't find the QR code anywhere posted.

Eva C.

Super delicious and I love hawaiian comfort food! The wait was super long tho... an hour wait, but they told us in advance. Got the kalbi loco moco with over easy eggs. The loco moco sauce was great with the meat and rice, and the kalbi was tender and flavorful!

Julianna L.

After our 25-30 minute drive we arrived and parking is pretty small and compact.. since they are dog friendly we made our reservation and were seated outside. We ordered through our phones but we were slightly disappointed because some of the items were "sold out" when we placed our order online but people ordered with the employee at the front for those items. We didn't know until the end unfortunately, we thought sold out meant... sold out. All except me got our entire order on time. My side of meat came out but my side of rice never came out and since we were in the patio we didn't get checked on so I ended up having to go in to let them know. I ordered a chai latte with them at the front as well due to me not being able to order online. Once my rice was finally served they cleared our table along with the utensils so I didn't get to try the rice, I asked for a Togo box and we left. With family born & raised in Hawaii we were excited to come out to try as a family but unfortunately I wish I had better things to say. The food was nice, the kalbi had a bit too much fat on it for my liking... I wouldn't likely make my way out to come back but it was an experience for sure.

Jay G.

My cousin and I came to Shaka Shack for breakfast after he picked me up from the airport. This place has been on our "must try" list, plus I wanted to treat him for picking me up. When arriving the inside was packed. We ended up sitting outside next to the outdoor heaters. The staff was nice enough to turn them on for us, even though we were to only ones there. We scanned the QR code for the menu and placed our orders. We went with the following items: - Kid sized loco moco - Lilikoi malasada - Kimchi cucumbers - Big kahuna loco moco - Mac nut latte My cousin's order of rhe kid sized loco moco and kimchi satisfied his cravings. He doesn't eat much. We did split the lilikoi malasada and it tasted amazing! The mac nut latte had the hints of coconut and macadamia flavoring that wasn't overpowering, which made the latte enjoyable. The big kahuna loco moco was a very generous portioned dish! Besides the loco moco it also came with spam and portuguese sausage. I opted to have fried rice served with this dish. I'm glad that I was able to finish that in one sitting. It was that good!

K N.

What a nice surprise to be visiting from Hawaii and come across Shaka Shack in Alameda! We ordered the giant kalbi and loco moco combination and shared it. Sat outside on the front porch and gobbled our food down. ONOLICIOUS! Super clean restroom. (This is a big deal with us! :) Good talking to friendly Gloria from Big Island and Staff! See you again soon!

Anjelica C.

Stopped by this spot for a quick lunch about 15 min from Kaiser SL and it was such a nice experience! Very small little shack right on the corner of a fairly busy backroad so you gotta be careful coming out of the parking lot if cars are rounding the corner quickly. Right away we noticed they had a guitar player singing songs on the outdoor patio. We ordered our food and grabbed a table outside to enjoy the music. Everything we ordered was delicious and definitely felt like we were eating on the island. We got the Syd's Loco Moco which is with the standard burger patty (they also offer it with kalbi ribs or kalua pork or a combo), Hawaiian chili, and hawaiian roll french toast. the french toast was a great balance to the other saltier savory dishes. I think the only thing I wasn't a fan of was the edamame in the fried rice, the texture stood out too much and had it been a little softer i think it would've blended better. We also enjoyed our refreshing drinks. they had so many drink options, it was hard to pick just one but i enjoyed the guava matcha latte.

Bianca H.

If you haven't tried Shaka Shack yet, you need to go. The shack is so cute, and colorful and definitely gives you the Hawaiian vibe and feel, without leaving the bay. The staff is so kind, friendly, and extremely helpful. You do place your order first and find seating yourself, or you can sit down at a table that has a QR code and order from that. I tried the big kahuna, hawaiian french toast, side of spam (came with rice), and a spam musubi. The big kahuna was a lot of food! It was delicious and everything was cooked to perfection, however the gravy was a bit overpowering and dominated the dish. The hawaiian french toast was perfect. The right amount of sweetness. I do wish there was a combo that came with eggs and maybe a side of protein, but there's options to order extra. The side of spam reminded me of being a kid and having that for breakfast. The spam was cooked perfectly and had a some crispy edges to it. You can't go wrong with trying a spam musubi here either. It held so well together after biting into it and I completely devoured it.. I should've got 3 more! Anyway, can't wait to be back! It's delicious and makes me feel like I am on the islands.