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    Shake Shack Burbank

    3.4 (364 reviews)
    Open 10:00 am - 12:00 AM (Next day)
    Updated 3 weeks ago

    Order Shake Shack Burbank Takeout or Delivery

    Shake Shack Burbank Photos

    SHAKE SHACK BURBANK ATMOSPHERE

    What's the vibe?
    Moderate noise
    Classy
    Good for groups
    Outdoor seating

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    Elo S.

    I usually go to Shake Shack for their Shakes. They have some of the best shakes in town. They are not too sweet and taste really good. They have kiosks which makes the ordering easy. If you're using credit/ debit cards, I would recommend using the kiosk to avoid the line. This location is usually not that busy during lunch time, but it gets really busy in the evening. There are a lot of pick up/ delivery orders which makes the wait time longer. For ambiance, this location has plenty of tables and it is clean and well maintained. Also, the restrooms are clean too. This location is street parking only and there is public parking in walking distance.

    Carolina BBQ Burger
    Eric P.

    Dropped by on a weekend afternoon. Theres street parking but also a free parking structure less than a minute walk. Nice spot and well maintained! Adam assisted us and was really helpful and attentive to our food allergy and dietary restrictions. Adam also brought food to our table. Great service! I ordered the Carolina BBQ Burger and crinkle fries with a drink which happened to be a pride cup. Love that! For my drink I tried the Seagram's ginger ale. Tried the bbq sauce and honey mustard sauces with the fries. Both were really good. I like how the mustard is more mustard than honey and the bbq is not as sweet as other burger spot sauces. The Carolina BBQ Burger was really good. Juicy and full of flavor. Thank you!

    Jessica G.

    One of our family's favorite places to grab burgers! When you walk in, you can order at one of the kiosks, which makes the process quick and easy. We always go with the Shackburgers and fries. You can order your burger with a gluten free bun or lettuce wrap. The crinkly fries are good and you can add cheese and bacon. They also have TVs that are usually playing sports games. I recommend downloading the app if you want to order ahead or get some of the promos. If you dine in, they bring the food to your table. The service was friendly and the staff were checking in to see if we needed anything.

    Ordering area
    Peter X.

    I stopped by Shake Shack tonight to get a soda since the restaurant we ate at CO2 tank was emptied so the soda was flat. Shack Shack is currently having a deal where a small drink is only a dollar if you order off the mobile app so I took advantage of that. When I was checking out, I looked at my reward and I had one for a free sandwich so I got the chicken shack. I walked to Shake Shack from where we were at which wasn't far. The chicken shack wasn't ready yet but I saw my drink on the counter so I asked if I could get it while I wait. They were not busy tonight so they had a lot of open seating inside. My coke was delicious, I took the chicken shack home. My mom ate it and she thought it was good.

    Shack Stack-
    Cris I.

    I still remember when Shake Shack opened its very first store in SoCal which was in WeHo. I also remember that we probably waited in line for about an hour just to get the first taste of their burger. Fast forward many years after, SS now have so many branches across SoCal. We now have one in Burbank which I probably visited twice already. I had their shack burger and chicken bites. They still taste good but I can't get past the issue with customer service. It's almost nonexistent even if it's not busy. They refuse to ring up your order and ask you instead to use the ordering kiosk.

    Cheeseburger and new smoked bacon burger IG: @ammysalamii
    Angela G.

    We wanted a quick bite before we wandered the jackalope art fair right outside. They have such dim lighting and closed/shaded windows in here, it almost felt like they were closed. They now have self ordering kiosks to place your order but they are EXTREMELY slow and laggy and very unresponsive. It takes a lot of patience for this one lol. Once you're ready to check out, they tell you to "grab a table number" but there were literally none around the kiosk except by the one on the second to farthest end. It wasn't even stacked, they were kinda just tossed around it seemed like. Food came out quick and maybe I just wasn't feeling it that day but the cheeseburger didn't hit for me. I actually didn't really like the taste and needed to get ranch to hopefully make it better, which it kinda did but I still couldn't finish it. Not sure why since we typically enjoy shake shack in general. Parking around here is awful since it's in downtown Burbank but they do have a parking structure if you get lucky on a non-busy day. Wish there were more closer to us and hoping they bring back the Korean bbq flavored burgers. Those were fantastic! IG: @ammysalamii

    Crispy Cut Fries, Orange Creamsicle, Shake Shack Burgers both single and double stack along with Carolina BBQ Burger.
    Shik P.

    First time visiting Burbank location of Shake Shack. The eatery is located right on the corner and plenty of parking spots available in the plaza. Shake Shack is very welcoming and lots of tables and chairs for dining. It's bright inside and also spacious. You can do self order from the kiosk or order at the counter with cashier. Adam provided excellent customer service from the beginning of our transaction until the end. He took our order and also delivered them to our table. Thank you Adam! He also checked in on us to see if we needed anything. We had such a positive experience at this Shake Shack Burbank location. The Shake Shack Burgers, crispy cut fries and Orange Creamsicle were all on point and delicious. We ordered Shake Shack Burger both single and double stack, Carolina BBQ Burger and crispy cut fries. The burgers were all tender and cooked with the right amount of temperature. The meat was not over cooked. The crispy cut fries were definitely crispy. Carolina BBQ Burger was flavorful and not tangy. Will definitely frequent this location more often as we enjoyed our visit here along with the excellent customer service provided.

    Food

    I ordered food and it was a higher amount than I was originally told. Only to find out they took a $2 from my purchase I did NOT authorize!!! THEY'LL TELL YOU IT IS ONE PRICE THEN CHARGE YOU A DIFFERENT! DON'T GO HERE! Ambiance was nice though.

    Misleading photo and actual sandwich received.
    Trent P.

    I tried the limited offer BBQ Boneless BBQ Rib sandwich bec the store pics looked really good but when it arrived at my table I thought they gave me the wrong item. Compare the pics and see for yourself.

    Isaac P.

    Overall Experience: I think Shake Shack is good, however the price and portion makes it difficult for me to really love this place. I'll give it more of a 3.5. I do love it when they give promos like bogo or deals that's when I'll make it out here. Food: Everything is solid. I think the burgers here are more simple like a smash burger. Portion Size: Leans more towards the smaller size. Service: Generally, everyone here is cool and nice. Ambiance: Plenty of seats and clean. Presentation: Food always looks and comes out good. Parking Situation: There is public parking available for the area and you can just walk over.

    $1.45 extra for a scant amount of crispy onions .... lol
    Daryl L.

    I don't know whether to laugh or cry... I ordered a double shack cheeseburger with no lettuce or tomato. I paid extra for the hot peppers and $1.45 for crispy onions. When the burger arrived, I opened it and was surprised to see maybe 4 little pieces of crispy onion .... I got that for $1.45? See the photo ..... would that be considered price gouging?

    Counter
    Chris R.

    It's a shake shack. Had their SmokeShack burger for the first time. It comes with cheese, bacon, and chopped peppers. It came out quickly and tasted fresh with a soft bun.

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    8 years ago

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    7 years ago

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    4 years ago

    Burgers are always good, the dude in the front was helpful with the self order...props to the two employees making out in the receiving area

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    5 years ago

    Ordered a bacon chicken, got a beef burger. Asked for 2 fries got 1, asked for shack sauce got 0. At least the food tasted good lol ‍

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    6 years ago

    I LOVE shake shack!!!! I'm obsessed, love the shroom burger and fries !! Please reopen soon!!! We miss you!!!

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    5 years ago

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    6 years ago

    First time trying this place and I was VERY impressed the food is very tasty and I will definitely be coming back

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    5 years ago

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    7 years ago

    Tried their burger lettuce wrapped. It was a little messy but overall it was really good.

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    7 years ago

    Unbelievable burgers and fries! Staff and management was excellent! Wish we had a Shake Shack in Northern California.

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    6 years ago

    This place is overpriced and not very tasty. Employees were nice but this place charges for everything. I don't need to come back.

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    Page 6 of 10

    Shake Shack Burbank Reviews in Other Languages

    Ask the Community - Shake Shack Burbank

    Does this location have the roadside double burger?

    Hi Kevin, Our Burbank Shack does serve the Roadside Double!… 

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    Handy Market - Bacon  and sausage Breakfast burrito  With green sauce.

    Handy Market

    4.2(795 reviews)
    1.6 mi
    $$

    I really wish I can gatekeep this place so bad, but at the same time, this place is so popular that…read morethere really is no need to gatekeep. I first found out about Handy Market on social media for their weekend BBQ about a month ago. As I had been craving bbq for a couple weeks now, I found today to be the best opportunity to give them a try. I placed an order for pick up the night before. I got kind of carried away with the order, as I wanted to try almost everything on the menu. The prices were absolutely insane! I think I ended up paying about 65 dollars for food that would easily feed me for a good 3 or 4 days. When I arrived to pick up my order at my pick up time, I had noticed my order was being packed. I asked the employees if I can leave my order with them for a bit so that I can pick up some meat inside the market. They obliged, and I went to the meat counter to order my beef back ribs to cook for tomorrow. For 5 pounds, I ended up paying about $34, which was definitely a bargain. They were also selling breakfast burritos and sandwiches in the store, which I found to be awesome. I took everything home and opened my bag of spoils. After I took everything out, I statted thinking of what I wanted to eat first and what I wanted to save for later. It was so much food that I thought I could feed an entire army. Definitely will be back for the breakfast burritos and sandwiches, and for the meats again, for sure!

    As a loyal customer of this establishment for over two decades, I have consistently visited the…read moredeli and meats department at least once a month. However, I am compelled to rate this establishment one star due to a particularly unpleasant experience with a female deli employee whose first name begins with the letter "J." Despite my frequent visits, the overall customer service in the deli and meats department has declined. The season butchers have been replaced with individuals lacking the necessary experience and customer courtesy that were previously present. Over the past three months, I have encountered the same issues with this particular employee. It is important to note that the fee charged for slicing a Tri Tip into a carton container is not the primary concern. The issue lies in the employee's behavior and attitude, specifically their unwillingness to properly wrap the sliced meat. This has occurred on multiple occasions, most recently at the checkout counter when the cashier pull the foil-wrapped package from the plastic bag causing the juices of the meat to spill all over the counter. This has happened to me every time this employee has served me. The Tri Tip sliced meat is dry and devoid of juices due to this careless employee's failure to wrap the meat carefully. It is imperative that this situation be addressed. Management should provide this employee, "J," with proper training on how to wrap sliced food correctly. Additionally, it is crucial the ambiance that all employees, including the deli and butcher employees, maintain a pleasant and friendly demeanor. A salutation is always appreciated. Despite these concerns, the BBQ remains outstanding as always.

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    Handy Market - Counter

    Counter

    Handy Market - Carne Asada Burrito

    Carne Asada Burrito

    Handy Market - Bacon  and sausage Breakfast burrito

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    Bacon and sausage Breakfast burrito

    Raising Cane's Chicken Fingers

    Raising Cane's Chicken Fingers

    2.3(570 reviews)
    1.3 mi
    $$

    Phenomenal! This was…read moremy first ever visit to this chain. Fabulous experience. I did drive through and everything moved along quickly. While I had minimal employee contact, I cannot believe how patient and kind the ladies working the window were. They were very happy while being efficient. In my mind, this says they are in a good work environment with good leadership. I'll be back. Cane's is now in the rotation. Food was delicious. I like the chicken of course, crinkle cuts is a nice point of differentiation and the toast was very tasty. For the reviewers complaining about the limited menu, I say this with love; don't go to a Poke Bar and ask for a hamburger. Get it! See you again soon. Bravo! and welcome to Burbank.

    I'll get the negative out of the way: the parking here is going to be a little difficult because…read morethe location is pretty tight on space. Most of it was made for their drive through, which is understandable in that busy location so keep that in mind. Inside if was clean and the service was really nice! The ketchup dispenser did run out and no one seemed to do anything about it besides give packets at the front when requested. The tenders were juicy and the fries were nice, as usual. The sweet tea is so refreshing. I craved this for a long time because of the sweet tea and the sauce! I just wish another location opened around Glendale or Eagle Rock!

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    Raising Cane's Chicken Fingers - Inside

    Inside

    Raising Cane's Chicken Fingers - 3 Finger Combo

    3 Finger Combo

    Raising Cane's Chicken Fingers

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    In-N-Out Burger - Cheeseburger

    In-N-Out Burger

    4.0(713 reviews)
    0.4 mi
    $

    I had a family lunch at In-N-Out in Burbank today…read more Since we went during lunchtime, the place was absolutely packed with people! It was really hard to find a table, but I was lucky enough to grab one. Every time I come here, the staff is always friendly and the burgers are delicious, so I've always had a good experience. However, whenever I ordered my burger with Grilled Onion, they would often leave the onions off completely, and honestly, I had never received it with Grilled Onion before. But today, they finally added the Grilled Onion to my burger, and I was so happy about it! We enjoyed the burgers and French fries, and everything was absolutely delicious. I especially love ordering my burger cut in half, and they did that for me today as well. Cutting it in half makes it so much easier and more convenient to eat, so I really appreciate that.

    Been to this In N Out so many times. The one thing about In N Out, the food is always consistent,…read moreand that's something you really want, and look for, from a quality fast food establishment. Though I do classify In N Out as an upscale fast food with higher quality ingredients The one major knock on this In N Out is the entrance. There is only the one exit, and when the line coming in is so busy, getting out can be hard as well. But, outside of that, quality food, always delicious and, no matter how busy it is inside, you still get your food relatively fast.

    Photos
    In-N-Out Burger - IN N OUT

    IN N OUT

    In-N-Out Burger - 3x3's, Double Doubles, Lettuce Wrapped Double Double, Animal Style fries.

    3x3's, Double Doubles, Lettuce Wrapped Double Double, Animal Style fries.

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    Image

    The Mouth - Double cheeseburger

    The Mouth

    4.8(221 reviews)
    2.8 mi
    $$

    First appearance was uber clean and well situated in a tight corner spot…read more I lived or worked around this area for years and this is the first restaurant I've ever visited that was in this particular spot. Smash Burger was well presented, tasted as well as it looked; although, the edges weren't as crispy as you normally visualize on a Smashburger, but that's just being picky/whiny because the burger was very good. The fries are EXCELLENT. Waffle cut and CRISPY. I enjoy this very much and now I'm more than determined to get the burger fries on my next visit. My strawberry shake was thick and creamy, so you can't drink it up too fast. The pocket style cheeseburger only comes with a double and I wasn't too hungry this trip, but I'll make it back and give it a shot. Also, the staff was very, professional and efficient. ** FYI: there is a competitor spot not too far from here, so make sure you're at the right location on the corner of Pass and Alameda.

    Been here twice already. On my second visit, I was able to meet Armen, the manager. His customer…read moreservice skills were outstanding and that's probably why the store is doing well. In both occasions, we have ordered pretty much the same items. The double smash cheeseburger, traditional chicken sandwich and the most popular item, the pocket style burger. We had tried the loaded chicken fries and chip style fries. I also love the salted caramel shake which I had on both visits. The store is decorated by colorful murals. There are ample seats inside. People coming in and out of the store, either dine in or take out.

    Photos
    The Mouth - 9th of October 25

    9th of October 25

    The Mouth - Burger Fries - Excellent.

    Burger Fries - Excellent.

    The Mouth - Pocket style cheeseburger

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    Pocket style cheeseburger

    Tigawok - Mini bowls

    Tigawok

    4.4(398 reviews)
    0.1 mi

    We stopped by Tigawok in Downtown Burbank after going to the AMC right across. We'd seen the place…read morebefore and finally decided to give it a try. The setup is kind of like Chipotle where you build your own bowl. You pick your base, protein, veggies, side, and sauce. I ended up getting the orange chicken with rice and chow mein. I thought the orange chicken was really good. It doesn't really remind me of Panda Express orange chicken, which isn't a bad thing at all. It tasted like their own version of it, and I liked it. The portion was also pretty good and I thought the price was reasonable for what I got. It wasn't very crowded when we stopped by either, so ordering was pretty easy. Honestly, I don't really have anything to complain about from this visit. The food was good, the price was fair, and I'd come back to try some of their other options.

    The easiest way to describe Tiga Wok is Chipotle meets Panda Express. You build your own bowl with…read moreyour choice of base, protein, and toppings, but everything is cooked fresh in a wok. You can also order things à la carte. It wasn't very busy when we stopped by, and we had to mention that it was our first time so they could explain how everything worked. The girl helping us was really nice even though it looked like she was the only one working. For the price, you actually get a lot of food. I liked watching everything get cooked fresh in the wok, although I wish some of the ingredients sitting on the line had been a little fresher. Maybe we just came later in the day, but overall the quality was still decent. They were out of the green sauce, which I wanted to try. The chili sauce was good, while the ginger sauce was WAY too gingery for me. You bus your own tray at the end and there's a code for the bathroom. Nothing too special, but for a quick customizable meal in Downtown Burbank with big portions and decent prices, I'd come back.

    Photos
    Tigawok - Only 3 combos apperantly

    Only 3 combos apperantly

    Tigawok - Mini bowls

    Mini bowls

    Tigawok - Mini bowls

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    Shake Shack Burbank - hotdogs - Updated September 2026

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