Unfortunately I just think this Taco Bell was the last straw. I also frequent Taco Bell way too much. Ordered a Black Bean Crunchwrap, no cheese or sour cream, add guacamole. We are vegan, and trying to eat out is difficult in general. I got to my destination and bit into it and it was ground beef. I'm not driving back, as it isn't super close. This is the 4th time at different Taco Bell's in Burbank that I've gotten somewhere and it's been all wrong. I've learned a lesson though, just check your food prior to taking off and look inside your items to make sure they are correct. I didn't have my glasses on so I could see the screen and what was put on there and wasn't asked if it looked correct. Aside from that I really do love Taco Bell. :) read more

crunchwrap used to be my go-to for years, haven't ordered In years because they usually barely give you meat and it's just all tortilla and lettuce. but with the new triple double crunchwrap I thought it might be worth it. to my disappointment, it was barely a single. read more

Taco Bell - I ordered a Triple Double Crunchwrap, this is barely a single. - Fast Food Near Me - Burbank, California

What's there to say? It's Taco Bell The nachos are my guilty pleasure, and I've recently been introduced to their Lux boxes, which costs under $10 and come with a drink and around three or four menu items.. Service is good , sometimes a little slow, but they stay busy so it's understandable.. My only complaint is being forced to use the kiosks if you dine-in. It's a hassle! It's easier to just go drive thru. read more

Taco Bell - Nachos BellGrande no sour cream - Fast Food Near Me - Burbank, California

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These guys keep me going with breakfast or lunch regularly. Always doing their best to handle the orders and people and there's a school nearby so they get a rush from that and still deliver my order in a timely manner! I'd also like to mention the menu...thank you for bringing back the Enchirito and WOW those fajita street Chalupa's! Stellar choices in my humble opinion! Taking me back to comfort foods for sure! This location definitely earned my review being consistent over the past year. read more

Had the worst customer service experience this afternoon 3:45pm 6/6/26. The drive thru woman was in such a terrible mood! So much attitude. First I was trying to order and she yelled I can't hear you but in a rude tone. and I said If they still have the rockstar energy drink refresher and she said yeah and so I ordered it got to the window and it was a frozen Baja blast. So I said oh wait I didn't order this and she straight up said "you said baja blast." (First of all, I know I didn't bc those two phrases are so different.) And I said "no I didn't. I said rockstar energy drink refresher." and she rolled her eyes (!!) and looked at her coworker and turned back and said "well we don't even have it anymore." then just looked away like to signal me to leave so I said okay well I guess I'll just keep this one..? and she closed the window immediately after! She didn't even ask if there's anything I'd like instead or anything. I left with such a bad taste in my mouth. I have never experienced such mean girl energy at a drive thru. It honestly made me so upset bc I didn't do anything to deserve that attitude. And I still had to pay for my drink which I didn't even want in the first place. I decided to go down magnolia to the other Taco Bell and they confirmed they did have it and the woman there was so much nicer she even greeted me saying how are you and was super sweet. HUGE difference. Never going back to this location again and please tell her to fix her attitude It's not a customer's fault that she's having a bad day.. or maybe she's always like this I'm not sure but I hope not for the sake of everyone around her. read more

Subject: Recognition for Outstanding Employees - Feb 10th (11:45 AM) Hello Management Team, I would like to recognize Antonio, Regina, and the gentleman working the drive-thru who took my order. Their customer service goes above and beyond every time I visit. They are absolutely amazing, have great people skills, and always make me feel valued as a customer. Their attitudes and personalities are truly wonderful, and because of them, I always want to come back to Taco Bell. Please recognize them for their outstanding work--whether it's with an award, a lunch, or even a raise. They truly deserve it. Thank you again to everyone, read more

I have been a customer of this Taco Bell for a few decades. It is, by far, the best fast food restaurant location I have ever visited. I have had fast food all over this country and nowhere have I encountered a more professional, courteous and consistent experience. The crew at this location should be very proud. They are the best! read more

I probably haven't been to this Taco Bell! In like 15 years and it's the closest fast food restaurant by my house. I needed a quick bite so I hit the drive thru and got a chicken bowl. It came hot and was tasty! The clerk was super nice too and gave me enough sauce. I was pleasantly surprised! read more

I was very disappointed with my visit today 9/20/25 At 11:41p When I arrived at the drive thru, the lady was kind enough to welcome me at least but when I tried ordering I literally had to repeat myself 10 times, no joke! After she was able to hear me after I kept on asking her what type of dessert she had an available multiple times in a row , she recommended the caramel apple empanada. When I arrived at the window, she told me i had to wait 10 minutes in order for me eat it because they had barely came out of the oven and it was way too hot. Mind you, she told me this right after I paid for it. As a manager who has worked in fast food restaurants I could say this has been the worst costumer service I ever received/experienced. Specially because selling items that are extremely hot can injured somebody. This shows how careless they are! When I tried helping this lady out, she told me that it has not being the first time that she has warned people for selling extremely hot food. As the example she gave was the coffee that she has sold multiple times and had asked people to be careful because the coffee it's way too hot!! I was just so sad and left speechless right after hearing such thing. I hope this can be a learning lesson for her and the team. read more

This is my go to Taco Bell! They are very consistent with their quality and I've never had a problem with the food that I've gotten from here. There's never too long of a wait at the drive-through either. The dining room is a little small, so I think I probably only eaten in once or twice. But if you want to, there is pretty ample parking outside and clean bathrooms as well. read more

Tortillas are soggy (ordered hard shell), meat was too mushy, lettuce was wilted. Just not the usual decent fast food taco.

My friends and I stopped by this Taco Bell on our way home because it was on the way. It was also happy hour time so we wanted to take advantage of the deal on the freezes. The parking lot is not that big and the inside the same. When we walked in, the worker said to order from the kiosk. I saw that the price wasn't a happy hour price for the freezes so I asked and she said that's the price. So I got the baja blast Freeze and Raspberry freeze. The final price was higher than what I'm used to so I check on my taco bell app at the location I usually go to and the price was different. It is cheaper in that location while this Taco Bell location is a dollar more. The size of the cup is also smaller too compared to the other location. I would not recommend coming to this location unless you live in the area or this is the closest Taco bell to you. read more

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the manager was verbally abusing employee Mason at drive thru for misplacing an apron. Just legitimately screaming at him in a scary way that seemed like a violation. The manager went as far as to close the window so I couldn't hear and acted threatening to me for witnessing it. Fire that manager goddamn I won't be coming back because of him! read more

I got the steak street chalupa box, which for some reason is 14.99 at Taco Bell in burbank, but only 11.99 at any Taco Bell not in burbank. I know taco bell normally skimps on meat. However this is crazy. read more

Taco Bell - Steak Cheesy Street Chalupas - Fast Food Near Me - Burbank, California

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Sadly this was my to go Taco bell place .. always kind food good fresh but yesterday not the case ... the pizza seemed shrunk and not appealing at all .. the drink was fine extra ice as I asked .. but this felt like it was sitting not fresh and not as good as it used to be to be ... I hope they can improve this seemed expensive almost 10.00 for something that was not worth it .. I love the Mexican pizza but this time was not the same ... too bad read more

7pm November 24th 2019 I really really had to use a restroom and the closest spot was this place and it's hard for me to go to a restaurant without buying anything so I decide to try out Taco Bell's new rolled chicken tacos combo. I was short 43 cents! I was gonna change my order but the cashier was kind enough to let it go. I got the restroom code quickly and decide to enjoy the food inside. The workers keep this spot clean and make sure to check up in the dining room pretty often. Very alert, very proactive, very responsible! What surprised me the most is how friendly the workers are even though they quite busy. Sorry not much to say besides being impressed by this location. Thank you Jorge and Daniel for the pleasant service. Keep it up gentlemen. read more

Taco Bell - Rolled Chicken Tacos Combo - Fast Food Near Me - Burbank, California

My friends will know that over the past few weeks I've strayed from my diet. I've gone to a few fast food places and oftentimes on my way to work it is easy to fall back into the old routine of stopping at Taco Bell. Though my health is certainly suffering without the strictness of a planned dietary routine, I'm actually awfully glad that I've had the opportunity to experience the local Taco Bell of late. The food has been better than I remember in past times, and the excellent service individuals working now make it a delight to wake up and head to work myself. To that point especially, I must heap praise upon the excellent Kalani M. Here is a food service superstar! This is a clear professional who comports herself more like an owner than a common employee. When receiving the order she is attentive and careful, Kalani repeats the exact order precisely and when it comes out it is always completely as requested. She is pleasant and friendly, with a terrific smile, and clearly cares about each aspect of the multiple tasks she is performing at any given moment. In addition to Kalani herself, whomever hired this future executive should be well commended. Thanks Taco Bell read more

Kalani, Alister, and Anahi are holding it down ok! Their energy is very welcoming and chill. Food is fresh and they made my burritos nice and crispy. Cool crew read more

Clean parking lot, friendly cashier, bathrooms open, quick service, nice smaller dining. read more

Taco Bell - Clean restaurant - Fast Food Near Me - Burbank, California

I'm giving them 3stars but that's generous.Tacos were good but what the hell happened to the burritos? The flour tortillas are like shoe leather! They used to be soft and fresh and now it's like they leave them out for weeks to get good and stale before they serve this crap to the public.Won't be back to this location but hopefully they won't all be the same. read more

Taco Bell - Small, hard as hell burrito - Fast Food Near Me - Burbank, California

This Taco Bell rarely gets my orders wrong. Employees are nice and inside is clean, but small. Cons: Parking lot is small and entrance can be hard to access during peak times with the drive-thru and alley access in the back getting backed up read more

The staff here is consistently friendly and efficient! And the food is... good old Taco Bell

Just ordered 2 tacos and nachos. I can't eat the food at the thought of getting food poisoning. My tacos had black, rotten tomatoes on them. If they are putting rotten food I can't imagine what happens inside. I know it's fast food but I draw the line. I tried calling them as I don't feel like going back but went straight to voicemail. read more

Taco Bell - Black tomatoes, rotten. - Fast Food Near Me - Burbank, California

Terrible service. Very strict on bs rules. Barely filled my freeze drink. Seems like they are actively stingy. read more

Taco Bell - Mountain MTN DEW Baja Blast Freeze - Fast Food Near Me - Burbank, California

Just received excellent customer service from manager Luis and associate Mason, who is always extremely gracious to the clientele. The food was good, not excellent but, typical Taco Bell, but service was impressive, since there was a minor mistake and Luis politely and expeditiously had the kitchen make a correction and with a smile and thank you. This is what we need more of in customer service in Los Angeles that is at a critical low. Thank you Luis, Mason and kitchen for a nice lunch! read more

There is no other rating other than 1 star. Prices here are higher and the quality of the food is the worst. This could be a part corp thing as well. A friend was nice enough to bring me a burrito supreme. All I remember is a slimy tortilla with stuff inside. I never felt the texture of beef or bean. It was just slime and lettuce, I don't even feel as though I ate anything. Pitiful! Back to Del Taco where you get what you see in the photos and it's fresh. read more

Went to this Taco Bell at lunchtime on Friday and ordered a taco and a enchirito , again when I get to work missing a fork! Had to eat with my hands! Hopefully the owner sees this and fixes this problem! It's a matter of paying attention ! read more

Wow.. somebody did something right. Well, they hired a great cashier. If only he had a name badge on. : / Generally speaking, this particular Taco Bell has been notorious in my experiences to have lazy, slow and sometimes rude employees who slap together orders loosely based on what the pictures on the menu look like. But wait... today I was served promptly and with oh so much politeness I was taken aback. But surely my food would be a crazy mess, right?... NOPE! Got home and my order was right. I had adequate napkins, utensils and hot sauce. The taco shells weren't stale. And they even got my drink, no ice right! I think I saved my receipt and if I find it I'm certainly giving a 5 star review to the amazing cashier that day. Bravo! read more

Taco Bell - Drive thru - Fast Food Near Me - Burbank, California

Its been forever since I've eaten here...Now I remember why? It was convenient so I took a chance on the NEW cantina chicken crispy tacos. Big mistake!! Inedible STALE,SALTY,MYSTERY MEAT! Which was a spoonful.The avocado salsa is the BOMB!! But it couldn't save the food. It used to be a bargain now it's expensive sewer... I've got great advice! If you see a Taco Bell don't stop!! Never again!! 0 stars...... read more

Terrible food at this location. My tacos were soggy and runny. I will never go to this location again!

staff is nice but it's clear owners are stingy. higher priced than every other taco bell, doesn't follow the current promotions like every other taco bell. for example their box combo is $10 here where it's $5 everywhere else. read more

BEST TACO BELL !! Service was great, food was awesome and this location is super clean. Would definitely recommend. This place is a 10 out of 10 read more

Fantastic Taco Bell location. All the foods taste as best as Taco Bell possibly can. Service is incredible here. Raymond at the drive-thru is a huge standout for his friendly and welcoming customer service night after night. He has never gotten my order wrong and always makes excellent suggestions. Congratulations Taco Bell, you have fantastic staff at this location! read more

I love Taco Bell but the girl at drive thru charging out & giving you the orders has a really bad attitude.(Yvonne G) I even told her I was missing a taco, she said no I wasn't but I clearly had ordered the combo! She madly told me to give her the receipt for her to check and still said it wasn't on there! There's No reason to be rude to customers & have a nasty attitude, i understand if I was being rude but I clearly wasn't , that gives you no reason to be that way. read more

It's not rocket science, why are most orders incorrect at this and any Taco Bell. Black bean chalupa is not a regular taco. Overcharged and no receipt in bag read more

I don't usually (well, ever really) review fast food places such as Taco Bell, but I've gotta give an employee a shout out at this location on Magnolia and Buena Vista. Big ups to Miguel at the drive thru. He was super courteous, professional, and informative. I know right? Who writes reviews for dudes in the drive thru window?!? This guy! Thanks for being a pro and a ray of sunshine, Miguel! read more

Google says the Taco Bell on San Fernando Rd. in Glendale is open at 9am, but their door says 8am. I tried it a little after 8am and no workers were there. So I went to the location on Magnolia and Buena Vista in Burbank only to find out that they don't open until 9am even though Google says that location opens at 8am. Seems like sloppy management at some level. read more

They continue to mess up my order but I have to say they people that work there care about my well being. They have taken safety measures and I'll continue to return for lunch. 5 stars for filling cdc guides and plus read more

This has become THE Slowest drive through line I've ever been to. It used to be fine but I don't know if it's new employees or new management but it literally ALWAYS take like 20 minutes to get through even when they don't have any inside customers. Also, this location is ALWAYS out of something. Why?! Every other location I go to is never out of things. Again it must be new shitty management or something. Edit: The New Mexican Pizza is back on the menu and this week and this location somehow manages to be already out of supplies for it. Get your shit together. Another Edit: They are now advertising both that "The new MEXICAN PIZZA IS BACK!" At the same time as "We don't have Mexican Pizza" in different areas of the lot. Have on sign or the other, not both. ALSO THE DRIVE THROUGH STILL TAKE 20 FUCKING MINUTES! read more

Burbank's newly remodeled, space-age Taco Bell is a hit! Previously, it was drive-thru only, but now, come on Yelpers, get out of your Lambos and enjoy one of the five or six tables inside -- bistro style. The inside service is fantastic. I arrived for TB's happy hour (all drinks, including those slushy ones, are $1), and we decided to go tapas-style. It's Taco Bell, right, so all bets are off, it's a cheat meal. Just order every single item on the dollar menu and get ready for total satisfaction with no more than the change in your car ashtray. The dollar menu items are a surprisingly good deal (the nachos are awesome) and the quesadilla was as filling as the $3 one -- absolutely one of the best dollar menus in the fast food world. Plus, there's less food guilt as the dollar menu items seem 'teeny' by comparison to their full-sized brothers and sisters. What are you going to do with all the money you save? read more