I went hear by mistake. I thought I had placed my order at the stand alone store near the Orvis and TjMaxx. In any event, I had to drive to the mall to get my on line order. It's not the easiest place to find if you're not familiar with the mall. I had to park in the garage and then call the restaurant to see where they were located. The person I spoke with was delightful. The only thing he didn't mention was it was outside the doors once you got to Starbucks. By the time I arrived, my order had been sitting for a good 40 minutes. Luckily, my milk shake hasn't been made but the food was cold. I immediately requested to speak with the manager. He was on his break unfortunately and no one else could handle my request. I waited for an additional 15 minutes for him to return. I asked if I could have my order remade. He did so without any question which I greatly appreciate. Now that location was very busy. Almost all the tables were full and more people were coming in by the minute. With that said, the restaurant was a mess and some of the workers clearly didn't want to be there from what I saw. I ordered a single bacon cheeseburger, onion rings and a vanilla shake. The bacon was undercooked and the burger was questionable. I threw it in the trash after one bite. The onion rings were decent and milkshake was pretty good. I expected better for $25. I would not recommend or come back here. Honestly, if I knew I would end up at the mall I would have just went to coastal flats. read more

Shake shack for me has been a pretty consistent brand and experience. Located on the second level of the mall next to a playground is perfect when dining with kids. We had: hot dogs, a single cheeseburger, bacon cheese fries, onion rings and two shakes-strawberry and chocolate. I really wanted to try the chocolate marshmallow shake but knew my kid wouldn't finish her chocolate so I held back. Maybe next time! We sat outside, although there is a small amount of seating inside. Ordering at the kiosk was convenient. Food came out quickly which was appreciated. read more

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Came from another SS location which was absolute chaos. Honestly this location wasn't much better but we were able to flag down an employee to confirm gluten free ordering procedure. Inside is very cramped with only a handful of seats, more of a set-up for takeaway or eating outdoors - it was pretty dang hot and sprinkling rain so luckily we were able to grab seats at the counter looking out the window. Food was ready fairly quickly, piping hot, my burger was delicious. The starting price for a cheeseburger is about $10 and I'd say it's worth it. $3.99 for a small soft drink seems ridiculous but maybe it is in keeping for the area (?). Disappointed that they were out of the limited edition Dubai Chocolate Pistachio Shake. Appreciated the various shoutouts to Pride (employee T shirts, rainbow logo on cups, opportunity to add rainbow sprinkles to shakes). Summary- Five stars for the food but the surroundings and ordering experience left something to be desired. read more

Shake Shack Tysons Corner - Cheeseburger with bacon, lettuce and Shake Shack Sauce - Burgers Near Me - McLean, Virginia

Shake Shack no longer has employees that take orders at the register. You have to go to the kiosk screen and self order. This is a bit inconvenient if you have a specific question (e,g., gluten free options and capabilities). And if you order alcohol, you have to somehow flag down an employee to enter a special code to validate your age. It's a bit inconvenient and clogs up the process. Also, the order area is highly congested. It's a bit chaotic. That said, my burger was very tasty and the fries were fresh. read more

Shake Shack Tysons Corner - Burgers Near Me - McLean, Virginia

Very straightforward process. Order online pick up at the location. I ordered lettuce wrapped two patties burger. Perfect. Loved it. Patties are very flat and a bit dry. But Their sauce is delicious. Friend got 3 patties. More toppings and loved it. I can't wait to try again. Service was great. And ambience is very nice and quiet. read more

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One of my favorite burgers! Friendly staff at this location. Enjoy the outdoor seating availability read more

Shake Shack Tysons Corner - Burgers Near Me - McLean, Virginia

6 bucks for Mac and cheese that has the worst cheese ever. Fries are extremely spicy. worst of all are the baby back ribs sandwiches. They are dry, barely have any sauce(in the picture they have BBQ sauce all over), and overall just sucks. The mango lemonade tastes like diluted lemonade with absolutely no mango. So expensive for the most mid food I have ever tasted in my life read more

Shake Shack Tysons Corner - Burgers Near Me - McLean, Virginia

One of the better Shake Shack's in the area, IMO. Like all locations, it does take time to receive your order, even when there aren't many customers, but the food is hot and taste is as expected. The interior is very spacious as well. Ordering at the kiosk doesn't bother me much as I rarely order food at a counter these days. They also offer pet-friendly outdoor seating. read more

Food is usually good The service was atrocious from the young lady with braids, management needs to remove her from any customer facing role read more

My friends and I stopped by last Thursday to try the Korean-inspired menu items. It was incredibly busy, but the staff still got orders out at a reasonable time. Definitely hard to find a table, so we had to wait around a bit. KOREAN-STYLE FRIED CHICK'N This chicken sandwich comes with a pretty thick and crispy chicken breast that's been marinated with gochujang along with some kimchi slaw. I personally found the marinade to be too sweet and not spicy enough. If you didn't tell me this was Korean inspired, I don't know if I could tell. I would have thought it was a sweet BBQ sauce. There was barely any kimchi slaw in my sandwich. The bites that did include the slaw were much better. Overall, I did not get the most balanced sandwich. A couple of my friends got the KOREAN BBQ BURGER which they seemed to enjoy. Maybe I'll be back if I really want a burger in the area, but I don't know if the Korean-inspired options were worth the hype. read more

Shake Shack Tysons Corner - Korean Style Fried Chicken Sandwich - Burgers Near Me - McLean, Virginia

I just paid $13 for cheese fries and a strawberry lemonade and waited like 25 minutes to have my food brought to me. But that never happened. After reluctantly and.sheepishly approaching the staff, wouldnt you know it, I was met with attitude as if I wasn't patient enough. And when I finally got it, the drink had boba in it so I had to get up and approach again and wait until the none busy associates got good and ready to approach me. So sitting here choking down these dry greasy over priced French fries and this overly sweet drink in this not very clean establishment reminded me that being nice to customers is paramount and just not that difficult. It wasn't even crowded and I was on a much needed break so ... no more shake shack for me. See pic of the subpar half eaten meal attached read more

Shake Shack Tysons Corner - Burgers Near Me - McLean, Virginia

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Omg me and my family looove this place, we order here all the time! It's milkshakes and burgers are SO GOOD, I really recommend this place so much read more

I love truffle so I dropped by to try their new black truffle burger. I liked the truffle sauce and fried onions, but the beef patty was very dry. There are limited seats inside but plenty outside. read more

Shake Shack Tysons Corner - Truffle burger - Burgers Near Me - McLean, Virginia

Frustrating experience. This shake shack is outside in the plaza of Tyson's mall. There's outdoor seating and indoor seating but mainly outdoor and a really small indoor area where the kitchen is exposed. Ordered food in the app and the app says you'll be texted once your food is ready and an estimated time. I wait until five minutes past the time my food should be ready and enter the shop to inquire about my order. I ask one guy at the front (right) bout my order, he can't find it on the shelf, and makes a show of checking the new checks coming in and says, it just came in. During this time I have the chance to observe the left half of the kitchen working quickly and hustling, while staff on the right chit chat not doing anything and not close enough to the front counter to look like they want to help any of the people walking in. Yes there are kiosks to place orders, but you also have a counter to place orders and for people (like me) who need help, and it would be great if on a busy Friday that someone was there designated to help and welcome customers. The guys on the left are working hard to put together orders AND run in and out trying to deliver food, and it's just evident the right side is supposed to be handling customers but isnt. Remember you are an open kitchen and people can see what's going on. Anyways, I wait another 10 minutes. Still no text and no one calling out orders. I ask another person from the hard working left side. He finds my food on the shelf, cold from waiting 20 minutes. We were headed to a show so no time to wait for new food, but what a disappointment and clear lack of accountability from team members. read more

It's fast food there isn't much to it. The food was good and I liked the way to order because it was very quick and easy. The service was good and the food came out quickly.The only reason this isn't five stars is because the atmosphere was dead. But like I said it's fast food so I'm not surprised. I was overall impressed though and I would recommend if you are driving and need a quick bite to eat. read more

First time visit and it was a pleasant surprise. Ordering is done electronically via kiosk which has a user friendly menu. The hamburger, cheese burger, fries and root beer float were all of top quality. Three problems: 1. Did not find a way to add condiments or toppings to the burgers via the kiosk. 2. Music was a little loud. 3. Parking is a challenge. It was still a great experience and we plan on returning. read more

I love shake shack, and often times when I crave a burger this is my go-to place at the mall. I love how I can order through their app and easily pick it up. They also have great outdoor seating when the weather is nice. I get their original simple shack burger and I add in regular fries and a napoleon shake. I usually grab a pack of salt to season my fries. Delicious and leaves me very full! read more

Staff and management here were really friendly and professional. Burgers were good Not a fan of the ice tea with lemonade because it was a little sour. Fries were okay, prefer them without the cheese. read more

Shake Shack Tysons Corner - Single burger - Burgers Near Me - McLean, Virginia

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What a disappointment! I took my daughters for dinner tonight and wow, were we underwhelmed. I get it, this is a busy location but, come on, there is room for standards and some pride. The burgers were just pathetic. Not a hint of quality control or desire to make something that looked like a hamburger. On the good side, the fries were not bad, including the Korean spices fries. They were crispy and hot. Same goes for the shakes! They were not bad at all. The dining area could use some TLC. The garbage was overflowing and the tables were pretty gross. We are not coming back to this location. Yup, we are what we got but even my daughter could easily see this is not what right looks like. read more

Shake Shack Tysons Corner - Sad! This is fresh but a hot mess. - Burgers Near Me - McLean, Virginia

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Located outside, on the second floor of Tysons Mall, with minimal seating areas inside and some outdoor seating. During the busy lunch hour, we got lucky and found a seat inside. What amazed us was that the manager walked around from time to time asking the seated customers how the food was or if they needed anything. It was my wife's first time eating Shake Shack so we went with the original double ShackBurger paired with some fries and cookies and cream shake, and for the avocado lover, my wife got the avocado bacon burger and fries. Right off the bat, it felt like the avocado was just a garnish based on how little of it we had on the burger. We had to ask the employee just in case they left out the other half but no, it was only a few slices totaling less than a quarter of an avocado. Avoid the avocado burger and get the original, take it to go and add the avocado at home. Aside from the avocado issue, everything else was great! The fries were steaming and crispy, the burgers were juicy and filling. read more

Shake Shack Tysons Corner - Menu - Burgers Near Me - McLean, Virginia

Significantly better quality than some other local locations, e.g. Mosaic District location. However, the odd location; tight spacing and lack of seating; chaotic and hectic organization and tempo; lack of restroom; and basicness of the menu (not a fault of this specific location but Shake Shack in general) make less for an impressive treat, and more of an "if you are in the area and on the go" cost-benefit analysis. Consistency is hard to predict but I'd spitball the odds, if you were to come here 10 times, as being very good once; slightly above average 2 times; average 4 times; slightly below averafe 2 times; and then poor (but not terrible) once. All in all decent odds, given the area. I feel bad for Uber Eats/delivery drivers who have to zigzag through the mall to pick up delivery orders from here. read more

Shake Shack Tysons Corner - Burgers Near Me - McLean, Virginia

This is my favorite shake shack because you can pull up and park at the location without fighting crowds or taking long walks. The food is just as good as any other shake shack, and the custard is the best! read more

This location is at Tysons Corner, but upstairs and outside the mall. You can get to it straight from the parking garage without walking through the mall. The place itself is very small though. There are a few tables to sit at inside, but you are better off eating outside somewhere. I enjoyed the burger special at the time...the Black Truffle Burger. It was really good. And those crinkle cut fries w/some cheese on top. yum! read more

Shake Shack Tysons Corner - Burgers Near Me - McLean, Virginia

This is purely for customer service. I was unable to place an order due to the extreme rudeness of the cashier so I can't even rate the food. If you hate your job so much, go work somewhere else. Don't ruin the day of paying customers with your negative attitude. read more

The burgers are really good It took a little longer, but it's worth it And the people are really nice read more

I'm sure this is not just a location issue, but they really need to figure out the user functions of self-order kiosks. Either let us DIY and give us everything we need, including the table numbers, or don't let us try. I also think their outdoor seating could use more parasols. After waiting 15min for my order I think I was warmer than the burger. read more

Shake Shack Tysons Corner - Burgers Near Me - McLean, Virginia

Be prepared to waste a lot of time waiting for order. Not worth the wait. Like herding cats.

Parking: Tyson's mall has a lot of parking bc of the parking garage. But it can get very crowded and has a lot traffic! So you will find parking no matter what, but it may be a little crazy entering and exiting. Seating: not a ton of seating, but there are seats outside and around the general area. Food: the shake shack burgers are very good! The hot honey chicken was not very good. The chicken was not warm at all, it was kinda cold. I will probably never get the chicken again... I'll just stick with the classic burgers! Bathroom: they don't have any, but you can use the restroom in the mall (right next door) Price: I think it's slightly pricey for just a burger. I wish they had a combo price so you can get a drink and fries for a better price. Service: the cashier is helpful and friendly! The person serving wasn't as kind, but it was probably bc she was busy. read more

Shake Shack Tysons Corner - ShackBurger~ (8/10) - Burgers Near Me - McLean, Virginia

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Super busy Sunday rush - the team was friendly yet understaffed. The food was good and they moved through the crown as best as they could. They vanish they weren't taking orders at the register which meant I could not make any modifications, but after I shared with the manager, he allowed me to order there. Overall good. read more

Shake Shack is seriously one of the best on-the-go places for good consistent burgers. I personally love the burgers, grilled cheese, and fries. Since the pandemic hit, I try to support as many dining establishments as possible. With so much uncertainty, it's nice to support while STILL being delivered the freshest foods. Not one time have I experienced my orders unsatisfactory. There was one time I ordered a well-done burger (for a child) and it was more med-well. I politely returned it during the same visit and they made it right!! If you've never experienced the shack, expect to have food items neatly wrapped and boxed, hot fries, and fresh toppings (lettuce, onion, tomatoes, etc.). Recently I tried the shroom burger. I have NEVER enjoyed a mushroom...ever. For some reason, the Yelp images made me do it...so I did! While I can say I am still not a fan, I wanted to love this so much. It was fried to perfection with yummy cheese inside. I ate as much as I could (and even took a real bite to at least say I tried it). Listen, if you love mushrooms and looking for a meat alternative, you will probably love this option. Thank you Shake Shack for still being awesome!! read more

The food was pretty good, although I didn't realize when I ordered the shake shack burger that it automatically came with sauce. When I selected, using the kiosk, what I wanted on the burger, I wanted it in a lettuce wrap with pickles, onions and cheese. I never selected any sauce so I expected it to be just with pickles, onions and cheese. But it wasn't. It came with this sauce on it and I don't like sauce on any burgers at any time. So when I took it back to the front counter, they said oh you ordered a shake shack burger that has shake shack sauce. But I didn't realize that because I didn't select sauce. It came on it anyway. They did remake my burger but I don't think they were very happy about it. Fries were good and cooked to order and my kiwi lemonade also was very good. My mother's burger was good and she had a root beer float that she loved. Service was okay, although when it indicated that my food was ready I expected it would come directly to the table as indicated when I ordered. But when it didn't I went up to retrieve it. It was several minutes between when the text came through before I went up to the counter and by then if I had waited until it was delivered to my table it might have been cold. This is the first time I've been in this shake shack location and it was nice inside where we sat and ate our food. They also have a nice outdoor area. If it's nice and warm to eat outside. I will probably go back at some point and try again. She read more

Shake Shack is a standard burger joint that's exactly what you'd expect. My group ordered two ShackBurgers (one single and one double), a Hot Ones chicken sandwich, and cheese fries. The total price was fair for what we ordered ($30). I ordered the double ShackBurger, and it was hot and fresh when it came out. It had a nice presentation but was average in flavor. The cheese and patties melt in your mouth, but the flavor is exactly what you'd expect--nothing too special, nothing horrible. The Shake Shack sauce didn't really add much to the flavor of the burger, and all that I really needed on it was ketchup. The fries weren't that good as they gave off frozen fries from the grocery store thrown into the oven type of vibes. Overall, I'd consider Shake Shack to be a reliable restaurant where you can get a fresh burger that is better than most other fast food restaurants and will satisfy anyone looking to satisfy their burger cravings. read more

Shake Shack Tysons Corner - Cheese fries (left), Single ShackBurger (bottom), Hot Ones Chicken Sandwich (middle), and Double ShackBurger (top) - Burgers Near Me - McLean, Virginia

The shack stack is the best and the pride shake was pretty good. They also have complimentary water which is nice! The place had a lot of seating inside and outside. The people are nice and will assist you if you need anything. It's a bit pricey but that's shake shack. read more

Shake Shack Tysons Corner - Shack Stack, Pride Shake, Fries - Burgers Near Me - McLean, Virginia

I wanted a quick shake before hopping on the train. We decided to get a burger as well. Ordering at the kiosk was easy. Double bacon burger and peppermint shake came up in about 5 minutes. We split the burger and headed for the train. It was GOOD and easy peasy. read more

I have been here several times but yesterday's overall experience was phenomenal *__* I had placed an order through mobile app and it was ready for pick up in 10 mins. As soon as I reached, the guy handed us our order. Everything from the burger to fries, tasted perfect. I had the shroom burger and my husband had the chick n shack burger with sauces on the side. The crunch to the burger was just the right amount, it wasn't too greasy. Only thing if they can improve is the size of the bun which is bit bigger than the patty. Overall - 10/10 experience. I would love to stop by again sometime in the future. read more

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I love their shack stack that comes with their burger and fried shroom burger. It's not common to find mushrooms in a burger or it is get a patty OR the mushroom so it's nice that I can get both here. I love how cheesy, crunchy and juicy the mushroom part is and the meat is a little too thin alone for me but matches nicely with the shroom. There's decent seating inside and outside but the place does get busy so sometimes it's still hard to find a seat. read more

I just spent 17.00 for a double veggie burger. It was the worst tasting sandwich ever. Very salty and did not taste done. I tried to recook it in the microwave when I got back to work and it did not help at all. The fries were loaded with salt. I just through it in the trash just like my money wasted. I wish I had sat in and ate. I would have returned it. Crazy. Never going back. Now I need to go drink a lot water to flush this out of my body. read more

Shake Shack Tysons Corner - The Worst sandwich ever. Veggie double burger. - Burgers Near Me - McLean, Virginia

I absolutely love shake shack. Their food never disappoints and if I could eat here everyday I would. This particular location is a bit of a pain to get to but it's worth it. read more

Shake Shack Tysons Corner - Double Bacon Cheeseburger and fries with a side of cheese sauce. - Burgers Near Me - McLean, Virginia

This was my first time visiting a shake shack and I wasn't extremely impressed. The chicken nuggets (I think they call them something else but they're basically nuggets) were tasty but they were supposed to come with dipping sauce and they were out of all kinds of condiments at this location. The fries were okay, but definitely not my favorite for fast food fries. If eating at this location, be prepared to wait a long time because the line seems to always be long. When we went we had to wait about 20 minutes for our food. And the inside is not large so you have to stand crowded in near others the entire time. The employees do not appear to enjoy their jobs in any way, which I don't blame them but it doesn't make for a pleasant interaction. read more

Shake shack always hits in a pinch, and the Tyson's corner location is super convenient read more

Shake Shack Tysons Corner - ShackBurger, - Burgers Near Me - McLean, Virginia