1. Shell

    1. Shell

    0

    Fairfax, VA

    Shell

    2.3 (32 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    Services - Shell

    Oil changes

    Routine automotive maintenance

    Shell Photos

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    Recommended Reviews - Shell

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Mike R.
    77
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    2 years ago

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    4 years ago

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    6 years ago

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    3 years ago

    Always top notch service and fast. I've taken my cars here for 10 years and won't go anywhere else. Keep up the great work, Mo + Team!

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    3 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    8 years ago

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    12 years ago

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    8 years ago

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    9 years ago

    I like it. Besides potholes and sketchy entrance. Its fine. They got tvs in the pumps yall....i mean cmon. Thats 4xs alone.

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    9 years ago

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    12 years ago

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    15 years ago

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    16 years ago

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    13 years ago

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    12 years ago

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    9 years ago

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    14 years ago

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    Ask the Community - Shell

    Review Highlights - Shell

    I brought my car in the next day for a major overhaul and the service manager, Mo, gave me a ride home.

    Mentioned in 2 reviews

    Read more highlights

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    Ravensworth Service

    Ravensworth Service

    3.9
    (68 reviews)

    These people completely BUTCHERED a simple task. And I say simple because they are IN POSSESSION of…read morethe necessary tools to complete the job. I came in with 3 locks on my tires I needed removed because I had recently lost my key. They removed all three but damaged the bolt in the picture. After buying a new set of locks and trying to tighten it on, they accused me of being the one that did the damage -_- AS IF. I never thought I'd need the police present for ANYTHING in my life. After seeing the damage, the manager, grabs her mechanic and asks him to check. They grab my BRAND NEW LOCK and try to tighten it on with their HANDS BRO I can't make this up. And then they tell me, "look! It works you're wrong." Right before telling me the brand new lock is what is damaged. They communicated in SPANISH, WHICH I SPEAK, but I guess she forgot so, and said to each other, "esta sobado" meaning the bolt is damaged. If you zoom in on the pictures you can see the difference between the 3 old ones and the 1 new lug nut. The 3 old ones have SEVERE signs of struggle which they did struggle to remove them because they didn't have the proper key so they had to use their own. And the brand new lock is where the problem lies......... YEAH RIGHT I highly recommend people stay away from here, these people are unprofessional as hell. I ultimately ended up getting a refund of $75 AFTER she tried to charge me $110 to fix the bolt they ruined. All this trouble for a $35 difference that could've been avoided if she had just agreed to fix what they had ruined. ZERO integrity ZERO character.

    Got me in quickly for a tire change, courteous and did a fine job. On the road again...read more

    Express Stop

    Express Stop

    2.0
    (101 reviews)

    Gas here is good value. Significantly cheaper than any nearby gas station. I have been going here…read morefor inexpensive gas for a while, and while the lines are long, someone who makes not much money like myself really appreciates the extra dollar or two you save every time you fill up here. However, over the past week I have had a series of issues, alongside extremely poor customer service. I purchased a car wash alongside my gas a few days ago. It was late at night (~10:30pm). It was $8.50. The receipt in the machine did not print, so I could not get my code to use the wash. So, I parked my car, went up to the kiosk, and there was no one there. Waited, I kid you not, like 3 minutes for the guy to come to the front (there was a buzzer, I made sure to hit it when I needed service.). Finally, he printed the receipt for me. With the code on it! But my troubles were in fact far from over. I pulled up to the wash, started entering my code, and the machine said "OUT OF SERVICE, CONTACT MANAGER" on display. Darn. You'd think the guy printing my receipt would tell me that, but things slip peoples minds constantly, so whatever. So I go back to the kiosk. This time I don't have to wait for the guy. He is actually walking out the back. I stop him, tell him that the wash didn't work, and he said something about it missing a part. Okay. I asked for a refund. He said no. What? It's late. I don't have time for this. He told me the code was good for 2 weeks, and I could come back at any point. Okay. Fine. This place isn't far. I'll live. Fast forward a few days and I stop to get my long awaited car wash. Lo and behold, The wash is cheap and bad. It did not use any soap. There are still water marks and pollen stains all over my vehicle! It was no better than just letting my car sit in the rain. Well, crap. So I assume that there's an issue with their car wash, and that I didn't get duped because I like to give people the benefit of the doubt. So, on my way home, I gave them a call. The guy on the other end says there's nothing he can do. No refund, no credit toward another wash, doesn't even want to look at the car and see if something genuinely went wrong. Hangs up on me. How foolish of me! I expected soap, in my car wash. I might still buy gas here. But if I find a place that offers similar prices and has even mediocre customer service, I will start going there in a heartbeat.

    Sharing this for awareness. Very poor customer service from Express Stop Gas Station in Burke:…read morelocated at 9550 Old Keene Mill Rd I messaged them the below, after a very poor experience with the attendant, and after having messaged them for 3 consecutive days, no one has bothered to respond to my emails. "I was at your station today and purchased a car wash after pumping gas. When I entered the carwash, the system started working, and in a few seconds it stopped. I spoke with the attendant and he told me it was because the car had a bicycle rack in the back. I was very surprised as the rack was collapsed, and I have done it before, get a carwash done with the rack in the back, while collapsed. I asked the attendant if he could reset the car wash so I can use the code later, or allow me to remove the rack, which only takes a few seconds and restart the wash. He told me there is nothing he could do about it and I had lost my carwash. I have been a customer of your station for over 15 years and feel very frustrated that I would not be able to get my code reset, or get a new code so I am able to get the carwash done later." https://www.facebook.com/share/189CJY7mV3/?mibextid=wwXIfr

    Shell - servicestations - Updated July 2026

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