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    Hey, due to California law, air is free for everyone. Not just your customers, or pay quarters, now I will not ever gas in this station.

    The worst costumer service I've ever had in my life I was so exhausted after 10 hours drive, so Ive filled up the truck with gas, just wanted to use the restroom the guy on the front desk told me that the rest room is closed at 12 AM, Ive never heard about such rule on a gas station in my entire life, so disappointed with his stupid lies,

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    12 years ago

    Just had a smog test done here. Jeff and the staff were great. No games. No gimmicks. No up-selling. Highly recommend!

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    Page 3 of 3

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    Review Highlights - Shell Service

    I just have to take time out to thank Jeff Nystrom, the Service Manage for the Shell Station.

    Mentioned in 19 reviews

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    A&J's Auto Garage

    A&J's Auto Garage

    5.0
    (55 reviews)

    It's rare to find kind people who truly care about clients in this industry. It's surprising to…read morecome across people like Arnold and Arnaulfo. Their prices are the most fair in the area, but the quality, the skill, the knowledge that were provided was TOP NOTCH. Very honest and knows alot about cars. They deserve your business and referrals. I called them and they were able to squeeze us in after I told him we had an urgent case and needed their help. He found more issues that other shops probably wouldnt have caught. Auto scientists with MAD SKILLS. Arnold educated and guided me and we were able to make the best and right decision on the vehicle. Thanks man!

    TRUSTWORTHY. Highly skilled. Knowledgeable. Kind. That's exactly how I would describe Arnold and…read morehis father. If you need a pre-purchase inspection or any auto repair, whether it be european, american, japanese made, etc, and EVs, take your car here and don't think twice. We reached out to Arnold for a pre-purchase inspection. While six other places quoted us $250-$350 for a "comprehensive" inspection, we paid Arnold $100, which was a STEAL for what he did, even more than what the others promised. He spent at least two hours thoroughly checking the vehicle, test driving it and walking us through every detail so we truly understood its condition. We were looking at buying an Audi Q4 e-tron that had a damage report. A reputable dealership told us it was "minor" and offered to take it to the mechanic for our peace of mind. After browsing Yelp and reading the amazing reviews, we decided to come here instead and I'm so glad we did. I had already done my due diligence and familiarized myself with the vehicle and potential issues. I asked Arnold very specific, technical questions that I already knew the answers to. He answered every single one with clarity and confidence and everything I was expecting to hear. My husband stayed the entire time, and Arnold patiently explained everything while inspecting the car. You can tell he was that kid that made the auto shop his playground growing up. He's passionate, meticulous, and GENUINELY cares. What impressed me most is that Arnold will never pressure you. He won't tell you "don't buy it," but he will clearly explain what could go wrong and what it might cost to fix. When I pressed him for his honest opinion, he said he personally wouldn't buy it at the listed price but if we negotiated it lower, then it might be worth considering. That level of honesty is RARE. They are your small local auto shop but I would choose them over any flashy, grandiose service center any day. Their integrity and transparency make them stand out. Thank you so much, Arnold and your dad, for the amazing service. We ended up just buying a Tesla!

    Tustin Toyota

    Tustin Toyota

    4.1
    (3.5k reviews)

    We had a great experience purchasing our new Toyota RAV4 from Tustin Toyota.  From start to finish,…read morethe process was pretty smooth.  Tarek was wonderful to work with throughout the sales process. He was knowledgeable, patient, and never made us feel rushed or pressured into making a decision. They didn't have the exact color we wanted in stock, Storm Cloud. So we reserved one, and to our surprise, it arrived earlier than expected! Nathan in finance made the paperwork process easy to understand and efficient. He took the time to explain everything clearly without pushing unnecessary extras, which we really appreciated. Overall, this was a positive car-buying experience. Thank you, Tarek and Nathan, for helping us get our new RAV4 Plug-in Hybrid!

    I wanted to take a moment to recognize the outstanding service I received from Cindy Reyes and…read moreEdwin Chan at Tustin Toyota. I have always purchased my Toyotas through Edwin Chan, and once again he delivered an exceptional experience. This time, Edwin introduced me to Cindy Reyes, and together they make an incredible team. I recently traded in my 2024 Toyota Camry for a new 2026 Toyota Camry Hybrid, and Cindy made the entire process absolutely phenomenal from start to finish. She was knowledgeable, professional, and clearly experienced, which made everything smooth and stress-free. What stood out most was how much she genuinely cared about us as customers. She took the time to answer questions, guide us through the process, and ensure we felt comfortable every step of the way. Beyond her professionalism, Cindy was also fun, personable, and easy to talk to. In my opinion, those qualities are what truly separate good customer service from great customer service. She made what can sometimes be a stressful experience feel enjoyable and exciting. I want to sincerely thank both Cindy and Edwin for another unforgettable car buying experience. Their dedication to their customers is second to none, and they have earned my trust and loyalty for years to come. I will continue to purchase my Toyotas from Cindy and Edwin at Tustin Toyota and would highly recommend them to anyone looking for an honest, professional, and enjoyable car-buying experience. Thank you again, Cindy and Edwin!

    Orange Empire Auto Repair

    Orange Empire Auto Repair

    4.9
    (186 reviews)

    This place is a gem. I just moved to the area and stressing out to find a good mechnaic. With a lot…read moreof stress and burn out, I found Orange Empire. Gino, great guy at the front desk is the first great sign. He says Jose is one of the nicest people ever, couldn't agree more. Definitely helped me out while I was going through a lot. I made the EASIEST mistake known to cars, and they could of easily overcharged me, but didn't. And honestly for that, I am so grateful. I didn't make the best first impression, but they did. Think I found my new mechanic. If vou liked what vou read and need to get your car fixed, come to Orange Empire Auto!

    Was looking for a highly rated auto shop near my job to get a quick oil change before work starts…read moreand was not disappointed. My request went through the Yelp Project page first and Jose was very fast with his response. He told me I could come in on a Friday morning as a walk in. Gino who took care of my intake was very friendly and made me feel welcome. They also had a comfy waiting area stocked with complimentary coffee and snacks, but I didn't need to wait long because I was out of there within an hour, oil changed and tires rotated. Their prices are fair and they accept both credit card and cash/Zelle (if you want to avoid the 3% credit card surcharge). During the oil change they also noted some things that will need repair, but weren't pushy with their recommendations. For that I am very appreciative, and will most definitely come back for their continued services.

    Shell Service - servicestations - Updated July 2026

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