The crew here has been really nice both times I've gone. Prices are ok. They have this $20 coupon…read moreyou get after spending too much. It works, because I go back for more. Outside of clearance, the prices are a bit high, given the store. I expected a bit less. Given the warehouse name, it isn't warehouse pricing. No worry. They are super friendly.

Horrible customer service despite there being fifteen girls standing around talking to one another…read more Incredibly unprofessional and rude staff. Would not recommend shopping here to anyone.

Wow I can't get over this selection they had exactly what my kids needed and so many sizes/colors…read moreit was awesome. So many crocs so cute. The people in the store were nice not very helpful but kind.

Excellent service from the staff. Never once showed a sign of frustration to my family needs. Keep…read moreup the great service.

Great Service from both Jesus & Dominic. New season colors are so awesome I walked out with 5…read morepairs. Thank you

When I came in today the store was emmaculent. Everything was easy to find and the manager Bonnie…read morewas great. She was attentive and very knowledgeable of many products. She is what makes going out shopping enjoyable. You should definitely come by this location. We came into redeem our free rewards and Bonnie was ready for us! She had so many rewards to choose from!

I've been a Gucci fan forever and have shopped many of their different store locations. It's so…read morerelaxing to shop El Paseo because it's less pretentious than Beverly Hills and you get treated well no matter how you're dressed. This store is elegant and beautifully appointed with a tile floor that I swooned over as it reminded me of trips to Italy (I was told it was imported from Italy, so there you go!), and the two sales people working were chic and down to Earth. I enjoyed chatting with Armando, who knew his stuff! The bag I wanted only came in a teeny tiny size; it has scattered crystals on it and it is divine - so I will have to hold off until Gucci decides to make it in a larger size. Looking forward to my next shopping excursion to this store!

Thank you so much, Armando! Always going above and beyond…read moreevery single time I come into that store I feel so welcomed by Armando. He is the Gucci expert and I am just so grateful for his kindness and always greeting us with a smile, even though I am so annoying lol Thank you, Gucci for having such a great guy on your team

Such a great place if you are looking for a great pair of shoes. My girlfriend absolutly loves this…read moreplace. The staff are very well trained and really know their product. I myself am amazed at the the great styles they bring in each month. I see shoes i dont see elsewhere. The girlfriends shoe rack in her closet is almost full now thanks to the great shoes they sell here. So if you want the latest in style for shoes, at a great price, and want that perfect fit, then give them a try.

What an unforgettable experience! As regular customers, we always enjoy shopping here, and this…read morevisit was especially memorable. We all left with several pairs of beautifully crafted, high-quality European brand Ethan Valdes shoes from Barcelona, shoes I've seen in Barcelona and was excited to find and purchase here. They are so cute and comfortable. The associate who helped us today was the same amazing person who assisted us last year; she is genuinely kind and a joy to work with. We already look forward to our next visit!

How to leave an impression in create a lifelong customer…read more Step 1. Have friendly associates who understand the clientele struggles and needs. Step 2. Provide a well curated inventory designed to fit customer body types. Step 3. Offer reassurance and genuine compliments when customer is trying on clothing. It had been a long day of stress and letdowns in the search of finding a suit for my best friend to wear. We tried all of the typical places, but we're told they did not carry his size in stock. However, the super helpful and kind gentleman at Men's Wearhouse suggested we come here to take a look. Nothing could have repaired us for the welcome we received. So much that we are still talking about what a relief it is to find a store that carries clothing designed for his body. Normally our shopping is limited to whatever stock they happen to have that might fit (mostly) but this was a complete turnaround where he was allowed to pick out styles that he enjoyed. nothing can beat the value of his relief and joy in finding high-quality clothes of all various name brands. Much love to store manager, Michael who went the extra mile and insured all butterflies were gone in the whole experience. Buying a suit for the first time is stressful enough, but Michael was super kind and extremely helpful in providing every option under the sun. We never expected to walk in and walk out with the entire fit in tow, but we were thankful to have been proven wrong. I would highly recommend saving your dollars on the stress that shopping at other places will give you. If you have a bigger chest or an unusual body type, this might be the spot for your guy best friends. Whether it is Michael or Austin, you are sure to be well taken care of! Pro tip: we walked up to the door located off the street between the pizza place in Barnes & Noble. There was a sign that made us extremely confused and we ended up walking around in circles, trying to find an entrance inside the mall. Don't do what we did and just enter the door underneath the large DXL sign.

I Am Treated Like Royalty When I Come To This Store. Austin, & The Store Manager Michael, Are…read moreAwesome. They Have Gotten To Know My Likes & Tastes & Make Awesome Suggestions Every Time I Walk In. The Company Has Been Leveling Up Their Game Recently As Well, With More Choices From Ralph Lauren, Michael Kors, Most Recently Hugo Boss & Their Own Oak Hill Premium. The Designer Name Brand Items Cost More Of Course But Hang Better, Feel Better & Make You Look Better. This Is Especially Important When Your A Big Guy Working On Sizing Down. My Wardrobe Is 10 X Better Thanks To This Store And Especially Because Of Michael & Austin. Thank You.

While walking the mall looking for shoes we walked into this store. Michael walked toward us with a…read morebig welcoming smile. He knew exactly what we were looking for and guided us to the proper area. He was very helpful and very knowledgable.

*Don't Do it* I…read moredon't like to trash business -- especially with what's going on in the world. But this place ain't going to make it to the Finish Line if this is how they conduct business. Terrible inventory and customer service with a sterile unwelcoming vibe. Two young girls planted behind the counter couldn't care less about selling shoes and fell flat on their chin before the Finish Line. (more on this later) Wifey was looking for a pair of OnClouds. Went to Dick's and they suggested going to Shoe Palace because they didn't have the color she wanted. We went to Shoe Palace. The place was jumping & thumping with lots of people, nice music, and outstanding customer service. We were approached by 2 separate team members asked "do you need help with anything" and "if you have any other questions just let me know." They had 10 pairs of OnClouds but not the color wifey was looking for. We were told to "try Dick's or Finish Line." We said "just came from Dick's", showed her my shopping bag and told her how Dick's sent us here. She suggested to "check out Finish Line on the floor down below." I said "I appreciate your assistance, willingness and recommendation." And we thanked her. Fast-Forward to the Finish Line: We wondered around as the only customers inside, looking for OnClouds. It didn't take too long because there's none and not much inventory here. It was so quiet you could hear a pin drop. But we could hear the two young gals behind the register in the back, babbling & laughing away, more interested in their personal conversation. As we walked towards them & approached to ask if they had any OnClouds, they kept talking to each other even though they had seen us walking towards them. Then as I was standing in front of them, I even had to say "excuse me" because it was apparent we were disturbing them lol. I'm totally 100% serious and being truthful. I shouldn't even be wasting my time writing this. But truth be told? I'm trying to help because I don't like to see places go out of business when one of main reasons is due to awful customer service from teenagers or young adults, who don't get it nor care about anything other than themselves. It was then I realized why Shoe Palace was jammed packed on a Friday night...and why Dick's is the #1 Sporting Goods store in the U.S...and realized why this Finish Line belongs in the End Zone. And what did one of them respond to us when asked if they have any OnCloulds?" With a disturbed look on her face for not being able to talk to her colleague/friend and answer our question..."look on that rack over there" while pointing towards it with her chin lol then continued their conversation. It's funny but it's not. And "that rack" was simply a discounted display with some scattered shoes & sizes -- no OnClouds. At least at Dick's (where we purchased some Nike Slides) they suggested we check their website and mentioned checking out Shoe Palace. At least at Shoe Palace we were told "we get new inventory every 2 weeks if you want to check back...and you can also see if Finish Line has them" with a smile. True Story: one summer while still in high school, I had a job at a very popular shopping mall in the Westside of Los Angeles, at a store called The Complete Athlete. One of my best friend's was my co-worker. We became good friends with our other 2 co-workers, and all 4 of us became very friendly with the GM and his assistant manager. We all loved our jobs. We were grateful and thankful for being able to be employed here and earn money for the summer, because there was a waiting list to work here. We had pride in ourselves & team. We also loved to talk to each other while working -- especially about sports and food. We were usually busy with customers and when we weren't, we were making sure the store was always tidy, neat and clean. But the moment a customer walked in, we stopped talking and whatever we were doing (unless tidying) and one of us would kindly approach & greet the customers, like a good team player does. And if you're still here reading? This, Yelpers & Yelpees, is what customer service and respect is all about. No wonder online shopping is hurting so many businesses. Who wants to waste time dealing with such poor attitudes. Forgive me for expressing myself at length. I love seeing all people succeed & flourish and always root for the underdogs. If you follow my reviews, you see & read that I love to sing praise...but also not shy to criticize when necessary. And this is one of the few times I'd give a ZER-0 rating instead of the 1-star default Yelp requires. Unfortunately, some people still don't get it and probably never will. And it's very sad because either store managers & owners are unaware of what's going on when they're not there...or they're the bigger problem too for neglecting their staff and completely oblivious. End of Rant Game Over Go Grab Some Bench at the Finish Line