Very upfront on what needs to be repaired. Just glad to find someone to work on a 1995 Ford F 250…read more Thanks Matt.

Great experience with Matt! Needed a wheel bearing replaced and they took care of it - good…read morecommunication, on time delivery, good explanation of what they found. You do pay for the diagnostics, even if you have the repair done - extra $$, so plan accordingly. Still worth it for the quality of work and convenience of the location.

Solid people. Jags are expensive to service (Lol). I wish they could do more complicated stuff…read morethough, I had to go elsewhere (multiple times unnecessarily) for a ball bearing issue - at least that's how it began...because of this I no longer have a Jag

When I had my 96 XJR I'd always take it to JagShop. Craig and his team always did a great job…read more There "was" a mechanic there who did not do a great job on my car and left the oil nut loose. Situ: picked up and left with the car post service and saw the drip leak later on. They were near closed down on a Friday and Craig took it on himself to get it pulled in, look at it, pop it up on the lift. He looked a bit PO'd knowing that someone dropped the ball and then he - himself fixed it on the spot. He gets kudos for going through the hassle and giving me a very honnest appraisal of the situation as they performed maintenance, upgrades, replacements. Highest Recommendations!

Really happy with the service I received here. I came in to have my brakes changed, and the whole…read moreprocess was smooth from start to finish. The staff was knowledgeable, honest, and made sure I understood what needed to be done. They got the job done in a timely manner and the car is driving great. Definitely a place I'd recommend to anyone looking for reliable automotive service!

Brandon and Doug are hands down our go-to for automotive repairs! Not only are they affordable, but…read moretheir customer service is next level. They've never tried to upsell us or push things we didn't actually need--which sadly is rare in this industry. What we really appreciate is their quick turnaround. We can usually get seen within 72 hours of calling--sometimes even faster. That kind of availability and trustworthiness is hard to find. Also? We love that it's a family-owned business that knows their worth. They don't work on weekends, and we deeply respect that boundary. It says a lot about their values and how they run their shop. Highly recommend them if you want honest, timely, and excellent service from folks who genuinely care!

Scheduled a Pre Purchase Inspection of a used 4Runner. Reasonable timing and pricing.read more

I came in about six months ago to repair the rear main seal as it had a leak on my 2017 Lexus NX…read moreSUV. I normally took my car to the Toyota or Lexus dealership, but they were quoting me an outrageous number so I thought I would look around at local smaller own shops to find a good one. Ben's had so many good reviews and I really trusted him. He was able to take a look at it the same day I called and told me to come back in a few weeks to have the service done. Everything went great, he was super nice. Got it done in a reasonable amount of time and charged the amount he said he would. Flash Forward to a few weeks ago, I noticed some weird jolting when the car is shifting gears so I took my car in to Toyota, got an inspection and a transmission fluid change. They told me it was way under filled, the fluid was a dark black color. They told me whoever did the last service on my vehicle with the transmission underfilled it severely. The technician told me it's basically a waiting game to see if my transmission is going to have lots of issues or not. Now I am having a ton of transmission issues and I am needing a new one. I would never recommend anyone to come here.

Very helpful and honest!! Helped us find a rad affordable mechanic for our cars locally! Appreciate…read morethe word of mouth business recommendation! Thanks again

I had gone to multiple places looking for a part for our Jeep before i finally got here. Thankfully…read morethat had the part i needed and were able to pull it off for us real quick. They even told us if the part didn't work (due to it being an electrical piece) they would give us 48 hours to return it! Luckily, it worked perfectly!

I finally found a shop that actually fixes the problem! Konkin was great to me and Ford F-150, and…read moreI couldn't be happier with the experience. They were upfront and honest about what needed to be done, and I never felt like they were trying to upsell me on anything unnecessary. Which is really tough to find in Portland nowadays. Will definitely be bringing my truck back here whenever it needs work. Highly recommend them this shop!

DO NOT trust nor do business with this company. I knew I was buying a salvage vehicle and…read moreunderstood the inherent risks that go with buying one. But, I had an independent mechanic conduct a pre-purchase inspection and also purchased a five year extended warranty. The mechanic found no major issues, so I felt comfortable buying it. I made the trip from Chico California to Portland by Amtrak (14 plus hours) so that I could see and drive it for myself. Unfortunately, in the 20-25 minutes it took the Uber driver to go from Amtrak to their office, upon walking into the lot saw a major dent on the driver side door. The salesperson stayed a parking lot attendant had hit the vehicle causing significant damage to the door and panel to the right of the door. I would have had a body shop give an estimate but it was after 5 pm on a Friday (March 24, 2023) by the time I got to the dealership and the salesperson assured me there was no structural damage. There was no reasonable way to stay Friday, Sat and Sunday to get a quote(s) from at least one or two body shops that Monday. The owner indicated it would only cost them $1000 to fix it and they'd ship it to me. Not wanting to trust their work I requested they agree to pay the cost based on at least three quotes in Chico. They said no and settled on only covering me for $2500. I should've known better but was exhausted and didn't want to take a train back. It was exceedingly bad decision to acquiesce and am now stuck with this problem. I got completely ripped off because the damage to the vehicle that they did, supposedly in the 20 minute ride from Amtrak. For all I know is the damage happened days before I left Chico and they knew if I got there after traveling such a long distance I'd be less likely to walk away. Now I'm looking at least spending another $6000 to repair the damage because of structural damage to the driver side door post, having to replace the driver side door with a new down, and damage further down. I would never recommend this company as they clearly knew this vehicle had more substantial damage than what they indicated. Making it more skeevy was the salesperson telling me they would be fixing it in house & would only cost the owner $1000 to make the repairs. In retrospect, it tells me they're either ignorant, incompetent or outright deceptive. Let my crappy decision serve as a warning that you will likely get ripped off. Do not use this company because the salespeople and owner are unscrupulous. If I could give less than a one star I would.

Good place nice people great service !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

Avoid. I brought my car in to have the actuator replaced (I…read moretold them what the problem is and didn't need a diagnostic) and now my car door rattles when I drive faster than 60 mph. I called to ask about the issue and wasn't interested in paying to have them fix that as well. They are too expensive for repairs. Not worth it imo.

Looking at the bill, inspection fee 85$, (many ppl do for free), plus 170$ to inspect and diagnose?…read more And in the end added 50$ fee for who knows what...just says total fee below the total jobs. Would be nice to be told inspection would cost something. I am totally okay with paying fair price, but since no contract was shown or emailed...beware if you plan to use. Before any work is done, make sure they give you something written down...or you end up with over 200$ extra on your bill. And to top it off, after checking out another problem, 170$ unexpected. They needed to do further testing with unknown pricing before they can fix the problem. Took it over to Rob's automotive down the street. They tested and told me what needed fixing....for free after leaving it over for the day. Rob's automotive wants to keep their customers. Go there!

Always reliable every time the boys look at one of my cars, I get an honest answer whether I like…read moreto hear it or not they do a great job