This restaurant has really gone downhill. The service is poor with workers not even knowing what they have on the menu. I had a call in order for pick up, came from out of town just for the hot pot which I was told that yes they definitely had. Drove 45 minutes only to be told sorry we don't actually have that. Called to speak to a manager which they were unable to find and never got a return call. Really disappointing but they don't seem to care. read more

This is my favorite restaurant for celebrations and for fun date nights. Sometimes the wait can be a little long, but I've never had a bad meal or a bad experience here. The food is absolutely delicious, the service is wonderful, and the chefs are incredibly talented. The only recommendation I have is that they start a rewards program because it is a bit pricy and I can't eat here as often as I'd like to. read more

I went on a Sunday. This is important as you read further down. The chef, "Mr. Thanh" wasn't very entertaining. He didn't say much either. I'm guessing he didn't know a whole lot of English, but that shouldn't matter. The guy behind him, "Kris" was putting on a show for his group of people. I kept looking over at the other table instead of mine. Mr. Thanh was also a slow cooker and cooked one order at a time. I was not impressed with him at all. The waitress, "Rebecca" made a couple of minor mistakes on my order, but not a deal breaker. The biggest issue I had with her was her lack of familiarity with the menu. I ordered from the "Customer Appreciation Dinner Menu" where it specifically say, " with a complementary steam rice, brown rice, or fried rice." I ordered brown rice. When I get the bill Rebecca charged me $2.50 extra for brown rice. I told her that the Customer Appreciation Dinner Menu said it's included. She stated it was only steam and fried rice. I didn't argue the point and didn't want to stay there any longer than I had to so I proceeded to the exit. The hostesses had the menu so I asked to see it and I was correct. I told the hostesses the situation and waited for a couple of seconds and they didn't respond. As I walked away I told them their waitresses should know what's printed in their menu. If it wasn't important enough to them to correct the mistake then I would rather give them a poor rating for service. read more

Shogun Restaurant - This is the menu. - Japanese Near Me - Temecula, California

Good food. The "show" really depends on the chef that comes to your table. Our chef was only so so. Other tables got much better chefs it appeared. We where there for our daughter birthday and had 2 young kids that where more interested in what was going on at other tables then mhmm ours read more

We couldn't get a hibachi table but had a nice dinner. We will definitely go back. Ramen

Trash hostess took forever looked drunk or high didn't know what she was doing ridiculous

We hard our meal in the table side so no show for us, but my food was very subpar. The vegetables were undercooked and the rice especially is usually a big highlight for me, but it tasted super bland and soggy. My husband on the other hand had a delicious meal. We were very impressed with our waitress, she was funny, engaging, and very knowledgeable about the food. She gave insights and descriptions on 2 separate meals my husband was considering and she sold up on a hotpot that he fell in love with. I think the waitress's name was Kaylee or Haylee, but she turned the experience from 2 stars to 3. Also there was a manager I think, just standing at an empty table just watching the game for a solid 30min, not walking around or looking at patrons at all. read more

I've gone to this place twice now and I'm never disappointed! The food is absolutely amazing and the service was great. They are always busy so if you prefer the grill, try to get in early. The crazy boy sushi roll is so delicious! read more

came for girls night and couldn't have picked a better spot! the food was excellent and the service was fantastic! samantha, was so attentive, interactive (which made girls night even better, she became part of our crew) Thank you samantha for being amazing! and thank you shogun for the food and drinks! read more

It seems that each time I come here the food gets better. There is a secret menu here too. More like a special method they can cook your food but I am not going to tell. If you are lucky enough to sit with me the next time I go, I will pass on the secret. Until then... read more

I don't usually write reviews for chain restaurants but thought this experience deserved one. I came in for lunch & was seated immediately by a friendly hostess and then served by Romel. Everything was delicious and the food came out fast. People need to stop complaining so much about restaurants in a post-Covid America. These employees are doing their best and should be commended - especially when they could easily stay home & continue to collect unemployment. read more

Fun environment, great food and drinks, friendly staff. Just as good as Benihanas maybe even better. Busy place though so call ahead for reservation. read more

What I expected and what we got were two different things. First off, our group came in at 7:00 Pm on a Tuesday and were promptly seated. Since this was my 1st time, I was happy to be there. Now, the restaurant was a little dirty. There was a toothpick/ dental floss under my chair when I sat down. The table was sticky, the gal who took our drink order was swamped and forgot to bring sweetener for my tea. When the chef stepped in, we went through his routine of flipping his spatulas as if it was a hassle. The food was good and prepared well, but the chef lacked any enthusiasm for the job. I guess I expected to be entertained like the table across from us. Finally, when we went to pay, they refused our coupons because we had gift cards. Gift cards given by someone to us as a gift. They said since the gift cards were discounted, the could not accept a coupon for $5 off. WOW, pathetic. Then they would not allow me to use the remainder of the gift card as part of the tip. I've never heard of this. So, my first experience was not that great, and the food was sub par. I go to restaurants for the food, and this was Panda Express just cooked in front of you. Boring cook, dirty restaurant and hassle to use the gift cards equal one less customer. I will never eat there again. I hope you have a better experience. read more

Went here for lunch today, and ordered sashimi and regular (not sushi) rice. I are that with what was labeled and supposed to be gluten free soy sauce (Tamari), but it was most definitely not. The sashimi was great but the service sucked. read more

Slow service. Made reservations for 5:30 and it took 30 minutes for soup or salad to come out. Waited for over an HOUR and still no chef to cook dinner at the grill we ended up leaving. read more

Took the family in for sushi. When we arrived it was happy hour. The food and service was outstanding. The nice girl at the front desk Rachel. She had excellent customer service skills. Great job Shogun read more

Went there last night. Waitress was awesome and chef was great but when one of our guest who came here from Florida to celebrate Christmas with us got his drink. He spit a lot of it up and said he swallowed something that wasn't ice. He then looked at what he spit up and it was a piece of glass. He ended up swallowing a few small pieces. Turns out the glass was cracked all the way down the side. I can only imagine if it was a bigger piece. He wasn't trying to cause a scene so we tried our best to blow it off and just talked to management. But this could've been a serious incident. They ended up comping his meal but I wish they would've came out and apologized or at least made more of an effort to assure us this wouldn't happen again. We where not trying to get a free meal or even trying to complain because accidents happen. But glass in a cup served to customers is ridiculous. I would never go there again. And would never recommend this place to anyone I know. read more

I loved this place our cook was fabulous! And the food was bursting with goodness cooked to perfection! You have to enjoy this experience our waitress was awesome as well and the staff was very friendly. Highly recommend this experience! read more

This place isn't super clean so a big minus for me. As you walk in and look down at the strip of blue dyed water in their fake pond with trash/drink umbrellas floating around you get the impression they are not big on the details to put it mildly. The food was nothing exciting quality or taste wise. This is a run of the mill place with horrible music blasting the whole time. I think they think if they blast crappie muzak and serve a few drinks you all of the sudden have a festive atmosphere. Sadly that is not the case. We wanted to have a nice lunch in a clean Japanese hibachi setting. What we received was mediocre food with a chef who cranked up his blue tooth speaker with The Final Countdown and then added a laser light show which made a few dizzy... and still had the crappy muzak jamming in the background. Most of us had the ribeye with scallops and fried rice. I could see the point of the chef jamming with his music and light show if we were all having drinks and this was a late night event but older folks at lunch time with hot tea? No thanks. I see no reason to return any time soon. I will say they were very attentive to the gluten sensitive person in our party so they get an extra star. read more

Good food. Not a good selection of saki and way overpriced. Very pretty establishment and good service. read more

Shogun Restaurant - Dinner - Japanese Near Me - Temecula, California

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Food was ok, not bad but definitely not worth bragging about. Came here for a birthday dinner, specifically requested a grill for the Show. The menus were very dirty they must not clean them. It was a Very very Disappointing show, a soy sauce joke and a onion volcano. Other than that no talking, nothing. Search for somewhere else if you're looking for a great show with dinner. Wasn't just our table either. We were sitting at our grill for over an hour before our chef came to the table. We had plenty of time to watch. Also, WARNING! They up-sell everything without telling you, drinks brought in souvenir cups (additional $5 each) that guests did not ask for. And a $21 up sell for chicken in the fried rice. When he put it on the grill it was maybe 1 cup of chicken. $21 for a cup of chicken? This place is surviving off of outrageous hidden up-sells. read more

Great service and delicious food!! My kids loved the show! Have in mind if you reserve for the show, it wont be right away at the time you reserve, but about 30-40 min after that. So you don't start eating until about an hr after. read more

Ask for Marisa and Marvin. The greatest server/waitress and cook. Ever. So much fun, so attentive. We went for my niece's 10th birthday. Although she was shy, at the end of the show she was laughing and I know she had one of the best birthdays ever. Marisa was very attentive and filled up our waters and made sure we had everything we needed. Marvin was just entertaining and engaging and cooked great food. We couldn't have been happier. Sake bombs away! Great place for kids AND adults, service was impeccable, and we definitely would love to travel from San Diego to Temecula again just to have the food and service. Thank you, thank you. read more

We love Shogun, especially for birthdays. My two girlfriends and I always pick shogun as our birthday lunch spot and eat in the magical dining room where they cook your meal in front of you. It's always delicious and fun. I highly recommend. read more

Oh my God !! Been coming here for 6+ years and tonite was the WORST !!!! cook was great but the waitress Mary war horrible, MIA for 35 min had to ask cook to ask other cooks to find her, the. After she showed up got my drink refilled , she never refilled our drinks!! Had to hunt her down and she told me if i wanted a draft when I asked for Bottle !! And then took forever to serve us !! Talked to Manager and she said that the place was overwhelmed by customers, if so why ? The place was already empty !! F this place !!! Wont be back for awhile !! Maybe not ever read more

Very disappointed. It was very fun 3 years ago when we went, but this time we went for a birthday and it was sub-par from the beginning. One person in our party had to be there 2 hours early b/c they wouldn't take a reservation and they wouldn't seat us until EVERYONE was there. They forgot several of our drinks, the chef just cooked-zero show, and as soon as he finished cooking and walked away, they brought us boxes & checks and we hadn't even eaten yet. We had nowhere to put boxes & felt like we were being rushed out. We don't need to sit in front of a 500° grill in the summer just to watch someone cook. It was very disappointing. Looking forward to Benihana's opening. Shogun better step it up or they'll go out of business... read more

Been here twice now. Both times we have enjoyed the food very much! Fried rice is super bomb and fresh and made right in front of you. The steaks are really good quality and have good flavor but the shrimp will leave an awesome flavor on your pallet. My daughter loves coming here as well one of the only places she'll stay off the phone for the entire meal! read more

First restaurant I have left following the appetizers. I don't mind waiting but if you bring a miso soup and salad then not return with the utensils for 15 minutes there is an issue. Not to mention the miso soup was cold when it arrived. It wasn't even busy. Just bad management. read more

I went here a couple night's ago. It was just me so I opted to get the Tappan but sit in a booth instead of around the grill. I was self conscious about eating by myself with all those big groups gathered around the volcanos and flying knives. : ) Now granted the last time I went Japanese Tappan it was at a restaurant in Atlanta where I used to live. I ordered the same thing (filet mignon), and although they served the same combination of soup, salad, rice, grilled veggies and steak, the steak portion was quite small compared to the other restaurant. I get that the price was 50% higher than in ATL, but I didn't expect the steak to be 50% less too. I hope to try another Japanese Tappan restaurant for comparison here in SoCal. read more

This place has definitely gone downhill. Ordered steak and shrimp yakisoba meal and got charged 40$. They charged me $15 extra for the few small pieces shrimp and fried rice. Why I got charged extra for the fried rice especially is unknown to me. Unbelievable! I will never return read more

We just ordered $300 worth of food for our family dinner tonight. Our order was a complete mess. I received none of the shrimp fried rice, We were missing a complete shrimp entree and had a steak dinner that we didn't order. They typically get my orders correct but tonight was horribly disappointing. read more

What can I say, I don't get to come here enough, but when I do it's always great, food is superb! Lemon chicken with white rice, shrimp, and veggies has me hooked. Whether you're sitting in the dining room or at the show table it never seems to disappoint. Love the style and look of this restaurant, always receiving positive vibes, will most definitely come as often as I'm craving that chicken! read more

Shogun Restaurant - Lemon chicken, white rice, shrimp, and veggies. My favorite! Oh can't forget the sake! So good! - Japanese Near Me - Temecula, California

Pretty damn delicious chow. Chef Marvin put on a good show. Good meal if you're feeling spendy. read more

Shogun Restaurant - Japanese Near Me - Temecula, California

I never tire of Teppan dining. Shogun is a family favorite still. Recently had a small get-together here for a friend's birthday. It is very convenient to make a dinner reservation for a Friday evening. Our table seated the maximum 11 and we sat very comfortably. Our dinner show was fantastic! The onion volcano, the heartbeats, train and light disco,... Only thing missing was the shrimp toss and catch in our mouth for the brave. It didn't take away from a delicious dinner. We enjoyed everything. It's not on the menu, but you can still ask for a dynamite sauce to accompany your shrimp. It's delicious!!! If you don't mind spicy, ask for it and that heat accompanying grilled shrimp is a tasty duo. Excellent service and a wonderful great. read more

If you're looking for a good quality teppan grill I suggest you look elsewhere. First, we were not waited on for a good 15-20 minutes after being seated. The waiter was nice but an air head. He did not know the menu at all and had to constantly go back and forth to check on what was in each menu item. After this back and forth game, we received our appetizer, which was the spicy edamame. It tasted fine until I felt a slimy texture and bitter taste following shortly after. I did not think much of it until my friend pointed out that something coming out of the shell "looked like a caterpillar." TO MY DISGUST, it was a maggot. I immediately lost my appetite and called for the manager. It took the manager over 15 minutes to come to our table. After telling him what had happened, he studied the shell almost trying to find a way to say we had "planted" the maggot. He was very rude and said he would try and give us a discount on our meal. When we received our check we noticed that only the edamame was taken off and we got a very minimal discount on our overall bill. Needless to say, I am very very disappointed with the service and quality of my meal. I will never be returning. Please take this review into consideration next time you want to eat at this restaurant. read more

It's tough for me to give 1 star, the service either has to be atrocious or the food has to be garbage and in this case the service was awful and I had to wait far, far too long for food as well as the bill (do you NOT want my money?!) I made a reservation over the phone which went well. I showed up 15 minutes early and was still seated well before my reservation time which was great. Unfortunately it took about 45 to 50 minutes for the Chef to even come to our table and you all know you go to a restaurant usually because you're hungry and so 50 minutes just sitting there was not cool. Prior to the Chef coming over our waitress took our order for drinks, food, ect. While in the middle of ordering she promptly cut me off and I was taken a little aback so I started over and she cut me off again. I really didn't know how to react at this point so I asked if I could order and she said "Everythings OK, you don't have to make an issue about it. You're OK." Well, alrighty then... thank's Karen but you may want to work on your customer service. Plus she then screwed up my order and re-asked me everything I already told her three times before, seemingly on purpose. My guest and I each ordered the "Imperial" which isn't cheap at $35 but the steak was low quality and was about 30 to 40% fat which was cut away in front of us (Which is good, since I am not going to eat it but they could have done this in the back and gave me meat instead of fat) leaving us with very little steak. Thankfully Karen left mid-course, I guess she needed to have a bad attitude elsewhere, but we sat there so long after finishing our meal (we finished first so I will be fair and count the time after the other parties were done) that we waited nearly an hour until the bill came out. An older couple that was celebrating their anniversary didn't even get any sort of tambourine shake or anything (it's what they do there) which they seemed to be disappointed by (it was their 57th) because they waited too long and just got up and paid at the front with the hostess which was my queue to get up and do the same but of course our server popped in at that point, finally, with the bill. All in all, I understand waiting for 20 minutes for the Chef but not 45 or 50 and so I spent a good hour and a half extra at this place, along with rude service, than I had to. Shogun, work on your service. You obviously don't read these reviews but it needs work. Your managers are rude (not to me, I had zero interaction with them.) and your servers are inept, fix it. read more

They have decent food, but the experience varies everyday. Visiting this place for 2-3 years during lunch time, I have received from great to very poor services; today, nobody even bothered to bring me a glass of water or take my order for 15 minutes. You are taking a chance walking to this place if you are looking for experience. read more

Our sushi chefs, Raul and Roy provided my family and I with an amazing dining experience this evening especially the food and good conversations! They were quick when completing our items and added special touches to our plates to make our dining experience that much more enjoyable and served for fun topics of conversation. The bar drinks were exceptional as well! Our server, Mirranda was quick when serving us our kitchen items and additional food and beverage needs. When we return, we will look for Raul, Roy and Mirranda and hope to be served by them once again. Another great dining experience here at Shogun!! read more

Shogun Restaurant - Japanese Near Me - Temecula, California

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We had dinner reservations for 3 people for 8pm and when we arrived, the hostess told us it would be a few minutes. No worries! When everyone sitting in the lobby got sat before us, I went up to the hostess and asked how much longer. She said there was still 2 parties ahead of us. What's the point of taking reservations if you put us on the same list as walk ins? I waited longer and became very agitated when a party that came in as a walk in AFTER US got sat BEFORE US! By 8:30pm, I got up and asked how much longer. The hostess pulled out her list and there had been parties crossed off that were below us on the waitlist. I was furious and started going off on the hostess. All she could say was "you're next". Apparently, they try to fill each station to full capacity so for odd number parties, they try to wait for another odd number party so there won't be any empty seats in the table. Fortunately, the manager happen to be near the hostess stand and took us to be seated immediately. She also apologized for the inconvenience and offered drinks and an appetizer on the house. I was glad she tried to resolve the issue but still very irritating. I really love the concept of having someone cook dinner for you in a skilled and entertaining kind of way but I feel this place failed to deliver. For the price you're paying (I believe our bill came out to just about $100 for 3 people), you would expect to get a lot more than a few pieces of dry meat and fried rice. I know the main focus of the restaurant is the show the chefs put on while cooking, but would it hurt to provide regular dinner portions and better tasting food? Was very disappointed with the service, price for the portions, and taste/quality. Won't be coming back! read more

Shogun Restaurant - Japanese Near Me - Temecula, California

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There is a huge problem with their vegetarian menu. They offer vegetarian food, yet they offer their 'onion' or 'miso' soup to start the courses. The onion soup is made with chicken broth and the miso soup is made with fish broth. I ate the miso soup and, after being a vegetarian for two decades, found out what I had eaten. No one seemed to care.... I was offered two salads to compensate. They simply cannot offer these soups under a vegetarian menu. How many people have eaten food at their establishment unknowingly against their moral/religious beliefs? read more