Just had them out to fix my dryer. They explained what the issue was. Tested to make sure the issue…read morewas fixed. Called before they arrived. Polite, quick, professional.

Totally useless service visit. Would not use again . J& H was chosen by Whirlpool on a warranty…read moreissue for a microwave/ oven unit. . John C from J& H wrote a report without documenting the reported issue of random failure to heat and instead made a personal unprofessional comment the customer.

Seriously, Brian is as good as it gets. He was incredibly prompt, in fact making suggestions on the…read morephone to help fix the issue with our washing machine. When I indicated that it did not help, he was able to accommodate me on the same day. He fixed the issue in exactly 20 minutes and so charged only half of his original quote because it did not take him long. This is customer service at it's best! I would heartily recommend Brian and he will remain our go-to person for life!

I am absolutely disgusted and terrified by my experience with this company. Do not trust them. Do…read morenot let them anywhere near your home. An employee from Pacific Appliance Repair came to my condominium for a service call. Without knocking, without announcing himself, this man OPENED MY FRONT DOOR AND WALKED STRAIGHT INTO MY HOME. He didn't apologize. He didn't even acknowledge what he did. My daughter and my son were right there. We were all scared shitless. Then, as if that wasn't bad enough, he just darted out of my house and went next door. It took me a long time to even figure out where this creep was working from. Total silence from him. No explanation. No "sorry, wrong unit." Just bizarre, standoffish, and completely unprofessional behavior. Just because someone works for a company like Pacific Appliance Repair does NOT make them a trustworthy person. This guy walked into my home knowing full well my kids were there. It was strange, invasive, and honestly - who knows what his deal is. Maybe he does this shit all the time. Maybe he's a sicko. I want to warn every single person out there: watch out for this company and their employees. Rude. Weird. And honestly frightening. I have a photo of the guy. I'll post it so you can see his face. Stay far away from Pacific Appliance Repair. The police couldn't give me this man credentials so I did my own investigation and this is what i discovered.

5 stars for the customer service, responsiveness, and communication…read more I needed my Viking range serviced as my oven would reach temperature and then fluctuate below/above by 50 degrees. Not a good thing when you're baking and end up with dry cupcakes and flat cookies. I called up Airport Appliance where I purchased my range but no longer in business and given the Viking Range (1888-845-4641) support. Based on location I was referred to De Anza Appliance in San Jose. Chris was very friendly, responsive and mentioned at the onset the visit would be $200. Ouch! Whaddya gonna do when you need it fixed and only trust and Authorized Viking Repair place. Ofa was sent for the service call and arrived within the timeframe promised. Friendly, thorough and professional. Fortunately, not a big issue and corrected with a visit as wiring was hitting metal and throwing off the temperature. Highly recommend De Anza Appliance as quick to get an appointment and professional service. Oven is working great again. NOTE: https://vikingrange.com/support-and-documentation/customer-support You can find the authorized service center based on zip code

whenever I call them, they do a great job. The person that came out was quick and efficient.read more

He walked me through diagnosing something on the phone! Very honest and sincere guy! Did not charge…read morefor that either

very matter of fact ......he will find and fix the problem…read more i'm a landlord and he takes care of my appliances ' honest and trustworthy. no nonsence kinda guy. very punctual!!! really knows his work !!! thank you for all you do for me and my company!!

Matt M. was great. Our freezer defrost cycle was on the fritz. Matt came down, diagnosed the…read moreproblem, ordered the part needed and returned to finish the repair within a few days. He was to easy to work with and responsed quickly. We asked for his card because we will definitely use Clunch again!

I had them come out, inspect and repair my dryer. They were on time, helpful, and extremely…read moreprofessional. Musa was able to order the part that he needed to repair my dryer. It came in, in a timely fashion. He quickly and efficiently replaced the part and got my dryer back running again. I was very appreciative of how quickly he was able to come out repair my dryer and get me back in the laundry business.

Overpriced and terrible service. They left me with a broken refrigerator!…read more I am extremely disappointed with Hotline Appliance Repair. I called them to fix my refrigerator, which wasn't cooling properly. The technician spent maybe 20 minutes inspecting it, claimed he had fixed everything, and then hit me with an outrageously high bill. The final price turned out to be twice as much as what they had originally quoted me over the phone, due to hidden fees. What's worse, the fridge stopped working completely just a few hours after he left, and all my food went bad. When I called their customer service demanding they fix the mistake or give me a refund, they were incredibly rude and refused to help. This company is a total rip-off. Save your money and find someone else!

Amazing service! George came right in time, he was very polite and explained me everything, my…read moreBosch Dishwasher was not working and he came and explained to me that there is some issue with the control board, ordered the part from the manufacturer, it took 2 days to get the part, and he fixed it at the same day! Definitely recommend their service, price was very reasonable. Thank you Hotline Appliance!

My family has relied on this service for literally decades…read more Just recently they were my go-to for a clothes washing machine issue, or what I believed was the machine's issue. After Ace diligently tested everything and using acquired knowledge identified the source of the actual problem (the washer was not at fault). Though the technician spent ample time diagnosing it, charged only the standard dispatch fee (money, well spent!).

Kitchen Aid - built in Microwave Repair. Second time using Ace in many years. Our microwave…read moreneeded hinge replacement and a new turn-table motor. Communicated with Tom/Valerie over email. They ordered the parts and scheduled an appt within 2 days. Top notch service and everything works as new again. Thank you Ace

EXCELLENT! Here is my exact experience:…read more 1. Appliance Express Repair called me the next day for the AHS repair of my washer just as was supposed to happen. 2. They showed up exactly when they said he would be here, which was just a short time from when they contacted me for scheduling which means I got next day service! Filed the claim on a Monday night and by mid-day Tuesday, they were at my house. 3. Appliance Express Repair was prepared. They had all the tools, a lot of parts just in case the job was a simple fix, and understood the job before they got there. I am an engineer and looking at how these folks are prepared is a sign of how good the repair will be often times. 4. Within 15 minutes, the washer was fixed. It was a faulty lid switch which is pretty common on washers. Apparently the spring had broken. Appliance Express Repair replaced it and BOOM! draining washer again. Bottom line is: I could have spent the time and fixed this myself, but not in 15 minutes, and not with the precision, quality and expertise of Appliance Express Repair. Always go to the experts to get it done and get it done right. In this case, Appliance Express Repair. Oh, and the topper to all this: They were REAL nice! Smiling, professional, and great to talk to. So not only did I get a repair done cheap, on-time, and done right, I got to converse with a great dude. WIN!

Appliance Express Repair was very professional in handling dishwasher service request. He was…read moreassigned through AHS warranty company. Service man arrived on time, diagnosed the issue and took the corrective action of ordering the replacement. No multiple calls. He had also followed up post service call. Excellent excellent service. Highly recommend it.