Silvera should get no stars. Do not purchase a vehicle from this dealership! I purchased, what I was told, was a single owner used 2009 GMC Acadia in 2013. Great condition, no accidents, blah blah blah. I initially had a problem two days after driving it off the lot, took it back, they said oh Yea we will fix the issue, car was skipping when excellerating. Half a day appointment, get back in, get on 101 to go home and it started doing it again. Turned around went back up, they said they didn't replace anything because they couldn't feel it. So I took the service tech for a drive and of course he felt it then. A few hours later I was finally able to leave, having one coil replaced. 6 months later, I had to replace all the coils, including the one they claimed they replaced but actually did not. Fast forward to last weekend, where I take the car I to carmax to trade in for a truck and carmax informs me the car has been in a major accident. To which I of course argued there was no way. I had never been in an accident, that I had purchased the car from a reputable dealership and there was no disclosure of any major body work, so I ask to see what they are talking about. The tech proceeds to lift up the seal around the tail gate on the right side and show me what the original manufacturer body work looks like then lifts up the seal on the left side and it was obvious work, and shoty work, had been done to my car. The tech said at some point the entire back end had been smashed in and the rear lift had been replaced along with a back quarter panel. I flipped out because of course what I thought was a good investment turned out to be a joke. The tech said if I did purchase the car from a dealership, they would have seen this and apparently did not disclose at point of sale. I was ripped off by silvera, so watch out, you could be too. Shame on you Silvera. You may be established in Sonoma County from years past but you don't deserve to move forward with these kind of business practices. You've lost a customer in me and I will certainly never tell anyone to go to your dealership. read more

We are really enjoying the 2021 GMC Sierra Denali pickup we purchased from Silviera Healdsburg last week. This is our fifth vehicle purchased from Silveira, beginning with a new Pontiac Firebird Trans Am special-ordered from the factory in 1977, followed by a GMC Sierra 1500 in 1987, its replacement in 2002, and a used 2014 Cadillac SRX in 2016. So when it came time to replace the 2002 GMC there really wasn't anyplace else to consider but this dealership. Service has been superb over the years. The buying process this time was amazing. It was over a weekend. On Friday, we closed a deal on a model we thought we wanted. Thought about it overnight and texted the salesman at 6:00 the next morning to say we'd changed our mind and wanted something different. Went to the dealership at noon and our salesman's colleague had found exactly what we wanted, gave us a test drive and demo of features, updated the paperwork, made an appointment to close with our original salesman on Monday morning, and arranged for us keep our trade-in truck for another day so we could use it to tow our trailer in for service. We returned to the dealership Tuesday Noon and closed the deal on our new GMC Sierra 1500 Denali DuraMax 4WD with Pro Towing package. An amazing vehicle just right for our needs. This experience highlights why we've been repeat customers of Silveira's for 43 years: There's no better place in Sonoma County to by a new or used car or go for service. read more

Hello, If you do not buy from this dealer you are missing something. I have purchased new/used cars 4 times in my life. In almost every case it has been a somewhat hellish and humiliating experience. If you have ever been through what I have been through, please let me explain a few things that will amaze you about this dealership: - I NEVER had to leave my drivers' license with them. - My wife and I were able to come and go and do research on any vehicle we wanted with no pressure. - The BlueBook price that we were quoted by this dealership was $70 LESS than we found online. - This is my favorite: We decided upon a vehicle, after 1-1/2 days of meeting with our salesperson and the finance manager, the monthly payment was EXACTLY the same as we all agreed to in the beginning. There was no "creep". I kept waiting for the catch and there never was one. I have never felt compelled to write a review of any kind before this. Unfortunately, it seems, that there are few reviews about this place. I guess it is because we are too conditioned to make complaints and not to report our positive experiences. If you have ever had a negative car buying experience and you are holding off because of those memories, please contact these people. Ask for Gary (sales). I promise. read more

I recently bought a used car from here. Joe was my salesman and he got me in and out of there quickly and made things as easy as possible. We had to wire money on my side and it took a few days (due to it being a weekend) but Joe reached out to me multiple times even on his day off to check in on me and the let me know where we were in the process. Everyone I interacted with showed me that there's a reason this place has such high reviews after so many years, especially compared to other dealerships in the area. Would absolutely recommend and will try to keep my business here as long as I can. read more

LOVED this Dealership & LOVE my new GMC Acadia! Dealership was very quick in responding to emails and even texts. Bill Gorgizian was an awesome, friendly, no pressure Salesman. Mr. Brooks in Finance Dept was amazing as well. I locked the keys in the vehicle just before we were about to leave and they dropped everything to help me get OnStar to unlock it within 20 minutes. I plan to have my car a long time, but would not hesitate on buying our next car from here. Thanks so much for the great service!!! read more

Joel, Sonja & the fellow who originally looked at my damage & estimated it, all were generous with little extra things they would do while they had the paint for my major job. I was surprised 3 weeks later after i brought my car in that they remembered the 'extra' of painting a few scratches I did. No hassle. No surprises. Only good, honest, professionalism and went over the top. I felt really taken care of. Thank you read more

Mr. Peloso is a member of my Wife's business networking group. Our experience was a seamless one where all of our questions were addressed. We left satisfied with the price of the vehicle, financing, and orientation to the vehicle features. Mr. Peloso has followed up several times to make sure our vehicle is doing well and he provided helpful referrals for modifications. I highly recommend Mr. Peloso and Silveria's GMC. read more

Just picked a new Yukon from these guys. They price matched another dealer and saved us a 150 mile round trip drive..(I would rather give a local place my biz anyway.) Transaction was easy, and salesman dude wasn't a salesman dude if know what i mean. Its a smaller dealership but i didn't feel like i was missing anything with it being that small...if that makes sense. Silveira made it easy... Thanks read more

I wrecked my Yukon a while back and thought I was going to have to buy a new car but I took it to Silvera's and they made it look brand new! I was so shocked and beyond happy to have my car back. They did send me with a rental that was similar to my Yukon while it was being fixed :) that was a nice touch. Staff are all friendly. Did an awesome job remodeling the place too! read more

just purchased a 2015 GMC from Silveira. They completely detailed the vehicle well beyond my expectations. Kelly H. made the entire purchasing process very easy. I was extremly impressed with his excellent comunications and the sense he respects and values client relationship in a no pressure atmosphere. Great job by thier entire team. read more

I went to dealership to buy a car another customer had a German shepherd it growled at my dog I said To the salesperson that pitbulls and German shepherds want to eat my dog she said loved pitbulls and had one I told her I didn't like them one attacked my dog she argued show me car which wouldn't start horrible experience read more

looking for a GMC, Try Silveira they are wonderful. Great customer service, sales and service. I have purchased two Yukon's from them and each time was one of the best car buying experiences I have had. I have also used the service department and they too are fantastic. highly recommend. ask for Mitch Silveira!! read more

I will always go to Silveira to get our cars. They make us feel like we are getting a very special deal, and the follow up care we get is suburb. I feel so lucky to have Silveira in our home town to make my car purchasing so at ease and professional. read more

Poor service. Located in fire zone but charging full price for filter replacement. I had a few issues with my basically brand new vehicle but nothing was resolved even though they had my car all day read more

Service department is always very friendly, quick to respond and get you in right away. Marc is helpful and informative. Will continue to use their service department. read more

Just purchased my second Yukon from Siveira, another great experience. Thanks Mitch!