Under new management. 2nd time we used them since new management. Our ECGR came home shaking his head violently while running around crying. He was very agitated and while shaking his head I saw something fly out of his ear. A dirty cotton ball! My boy hour later was still crying and running around upset. I put a finger in his other ear and found another dirty cotton ball. They've also installed a curtain so you can't see what is going on with the groomers. If the dirty cotton had stayed there he'd very likely have developed an infection. Plus they removed most of his tail fur is GONE! I asked for a tidy-up and explained what I wanted. He's got almost a shave down ! Most of the feathers on his tail are totally gone. Won't go back. The person I talked with assured me she "got it" and understood my instructions. Obviously not. They hurt my boy and ruined his gorgeous tail. Don't bother! They don't know what they're doing. read more

Excellent job cleaning up my Grandson Frisco! He was a mess, matted hair and needed a deep grooming. read more

Silverdale Pet Grooming - Frisco-Bernese Mountain Dog - Pet Groomers Near Me - Silverdale, Washington

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The reviews here made it seem like there are experienced groomers with professionalism in their industry. Unfortunately upon our experience with them was much less of a caliber than expected. First, it took 3 phone calls to get a hold of anyone here, the phone line voicemail states they are understaffed and don't have a receptionist. Seems like a big flaw in their system to not prioritize being reachable if you have pets here. The 3 staff members here are all young girls that are incompetent to handle the dogs. Their handling is equivalent to watching a child afraid of dogs be forced to move a dog. They were timid and don't take initiative to communicate with each other, it's quite awkward and it's obvious there is a lack of teaming & proper management. The pricing for their services are fair, but they do bait and switch the fees on arrival or after the services are complete. Hopefully the owners will get more involved with their decline of service and hire more qualified groomers. If anyone asks about this place, I'd give honest feedback about this place being a joke not worth the chance of business. read more

I took Atticus in for a bath and de-shed, and Scout for a nail trim and wasn't disappointed! Atticus is a shepsky and sheds A LOT and after awhile starts to smell like an old hound dog. The ladies at Silverdale Pet Grooming did a wonderful job with the de-shed, and were really sweet with Scout the chihuahua with her nail trim. Scout is a nervous dog (being a chihuahua and all) but was calm and let them trim her nails and dew claws. I will definitely be taking both my babies back to Silverdale Pet Grooming. read more

Silverdale Pet Grooming - Atticus and his chihuahua overlord/sister Scout - Pet Groomers Near Me - Silverdale, Washington

Great place. They accommodate extra large dogs and the pricing has went down from a couple years ago on these reviews it seems. Much more affordable. Happily recommend this place and come back. read more

I've taken both my dogs here twice and each time they came out looking so pretty and smelling good. The staff is very friendly and knowledgeable. They do an amazing job. Will definitely continue to use them for all my pet grooming needs. read more

Silverdale Pet Grooming - Pet Groomers Near Me - Silverdale, Washington

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I won't bore anyone with an hour long story. The crew here is top notch and always do a great job! My little sidekick has anxiety and they always treat him so well. Couldn't be happier! read more

Silverdale Pet Grooming - Alvin after grooming - Pet Groomers Near Me - Silverdale, Washington

Took my cat in who previously was the most laid back and relaxed animal. He'd been groomed previously at other places with glowing reviews about his behavior, and was well-behaved at the vet. After his visit here he's now skittish and uptight. I'm also not sure what was done to him but he no longer allows us to cradle him and hold him with his belly up. I feel so guilty for ever trusting this place. He'd never reacted like this after any vet or grooming appointment. Also, there's no price consistency. read more

We have a almost 6 month Bernedoodle who is just the sweetest. We took him in for his first haircut. The haircut was good however the groomer pointed out his eyes at the end of his appointment when we went to pick him up.His eyes were bloodshot and it continued to get worse throughout the day. They did mention it could be stress.A couple of hours later, I called and spoke with Robin the manager and they said his eyes were already like that when he came In. I do check my puppies eyes on a regular basis and they were definitely not like that before we brought him in. We are at the vet currently getting him checked out. They vet tech was surprised how bloodshot his eyes were. And the vet said it could been one of two things that there was blunt force trauma or that our pup was choked while he was at the groomer. The vet told us that they usually put on the harness tight enough to restrain the dog. Our puppy is so loving and not malicious or aggressive in any way. I love the haircut that they gave however now having to be at the vet late at night to get him checked out because of what happened, he will never be going back to this place again. read more

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Such a great staff and amazing groomers! Cute area with a nice greeter dog, they took in my shih tzu at a days notice and their prices are so affordable! Loved the Halloween touch they added with the complimentary bandana! Will be coming back! read more

Silverdale Pet Grooming - Pet Groomers Near Me - Silverdale, Washington

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Our first time to SPG and our sweet Liezel looks great and was treated so well! We'll be back! read more

Silverdale Pet Grooming - Liezel - Pet Groomers Near Me - Silverdale, Washington

I called them 10 mins before they opened on a Sunday, just hoping they would have an available opening for our new 1 y/o male king-haired GSD rescue dog. I explained that we rescued him the night before and he was looking pretty horrible. They were able to squeeze him in at 930am and said it would take an hour or so. He was worse off than expected and they spent about 2.5 hours working on Eazy. Whenever I went in to get him, no one seemed upset that he took the extra time and attention, they were very professional and friendly from start to finish. Will definitely be a return customer for Eazy and his sister, Carrie. read more

Amazing! I kept getting cancelled on by other places and my dog badly needed his anal glands expressed and a nail trim. I walked in and they were able to get my buddy in on the spot! He's a pug mix so he's pretty vocal when he doesn't like something and the folks who were working were so patient with him and took great care to make him (and me) comfortable. read more

In a nutshell: I took our 1-year Goldendoodle Jack to be groomed at Silverdale Grooming on Wednesday. $138+$25 tip. They didn't place him with his usual groomer, and the strange groomer ended up razor-burning him. Said Jack moved. Today I took our 1-year Goldendoodle Angus for his appt at 9 AM, and knocked at the locked door at 8:55 to let them know we were there. I could see a few employees at the back folding towels and chatting. I was ignored. I waited an additional minute or so and knocked louder on the door, thinking that perhaps the laundry was going and they didn't hear me. Some guy slowly headed my way and, not making eye contact, unlocked the door. "We open at 9:00." "Yes, I'm your 9:00 appointment." "It's 3 minutes before 9." With that he locked the door, walked away, leaving Angus and me standing outside with a look of astonishment on my face. At precisely 9:00 he unlocked the door. I asked his name and learned that he had purchased the salon 2 weeks ago. Drunk with power. With the number, type, and frequency of the pets we have groomed at that place, that man just lost about $4,000 worth of business per year. read more

Excellent customer service,very friendly staff, they took great care of my golden! Will come back again

New to the area and we were looking for a pet groomer, I walked in last Friday and they were so accommodating and got me scheduled immediately! In fact they were able to fit us in sooner and called us to reschedule. My pup came out looking fabulous, she hates crates so was a bit shaken up when I picked her up but was over it once I gave her a treat! Great place for our fur babies!! read more

The groomer took my two little dogs, Ollie and Annie, as walk in's and did a GREAT JOB cutting and filing their nails. Ollie is usually a total pain with nail clipping - screeching, squirming, etc. This time he was a little prince. I guess he really liked this place and how he was treated with such care. The owner even gave them little bandannas - so cute! Very happy.. my babies have a new and excellent groomer! read more

Worst grooming experience ever. Took my sheltie to one inch of fur without my permission. I am a disabled vet and she is my comfort dog as well. Before I left I asked the groomer if she had ever worked with shelties...even mentioned looking at the akc website. Thinking about suing. read more

I'm so happy to have discovered Silverdale Pet Grooming. Each time I take my Long Haired Dachshund to be groomed, it is a pleasant experience. The staff is friendly and they do a wonderful job and are very organized. Highly recommend! read more

Happy with the way our dog looks. Watched him with part of the grooming process and was impressed at how good he was being and how gentle the groomer was. This is his 3rd time there and I'm very pleased with his cut. read more

The girls here were very friendly and I could see how much they cared for the animals, our dog Bear was nervous as always but they took good care of I'm Thank You read more

Hands down the worst grooming experience I have ever had. They don't warn you when they shave your dog. They should give you a call and let you know what your options are (if any). I took my dog and they shaved him without a call. $170 later he's home smelling like a wet dog and with small cuts on his body from them grooming him. I will NEVER take my pets there again . Way too much money for the service provided . Please don't waste your time. read more

They did an amazing job on my goldendoodle. I'm taking in the teacup and miniature poodle next week. My dog enjoyed the staff too.

Just not right...the cut was fine but not the price. This was our 2nd visit and they charged $70 more than the first time for the same dog, same hair cut, same services????? OVER $210 BEFORE A TIP!!! There was no communication when we dropped of that prices had been increased and it had only been eight weeks since our last appointment. I don't mind paying a extra for extra services but there were none...this was over the top. Their explanation was that my dog had grown to the height of an extra large instead of a large (he is 6 years old and is no longer growing). It's a shame because otherwise it was a fine cut. Don't worry we were gracious and still tipped his groomer, however, we will not be going back and WILL NOT RECOMMEND TO ANYONE!! read more

They did an amazing job grooming my cat! She did an amazing job shaving him! He's much happier now!!

My 2 doodles have been going here for around two years. They always do an amazing job and my dogs come out looking fresh and well trimmed. I am pretty particular about the way I like them cut and Silverdale pet grooming always follows my instructions and calls me with any questions. We maintain standing appointments to keep the doodles looking cute. I was sad that they had to close during COVID And so very happy when they called me to say they could take appointments. Note: they followed very strict distancing and sanitation protocols, which I appreciated. Definitely worth my 40 minute drive! read more

They never answer the phone to schedule a grooming. Don't answer texts either. Been trying for a month. Also went in person and they literally just took down my number and said they would call me to set up an appointment. Never got a call. This is the worst service, which is a shame because they do good grooming. The problem is their customer service. It didn't use to be this way and I'm not sure why it's literally impossible to get a appointment anymore. Management needs to step up. read more

First off they never answer the phone. Second, I took my two dogs with an appointment at 12. They said they would be ready in about four hours. We went to go see if they were done or almost done after 4 hours. Only to go in and none of the two dogs were ever touched since we dropped them off. They said they were over booked. We told them we'd be back in an hour. They called and said to go pick up our dogs because we were rude. read more

Brought in my GSD to see Fiona today! I've never had a better experience than I did here. Most places are kind of unwilling to take such a large dog and they had no hesitation at all and Fiona was so happy to work with him! He looks fantastic and smells fantastic and even got a cute bandana. The receptionist was super friendly and I will be coming here to see Fiona from now on! read more

Silverdale Pet Grooming - Tysen ! - Pet Groomers Near Me - Silverdale, Washington

This will be her second time here. I just dropped her off and it was nothing like the amazing experience i had last time. The first time staff were so friendly and excited to see her showing me how much they loved dogs and knowing she was in good hands. However, this time not so much they acted as if it was just a task or chore to take her they were not rude or anything just not giving me the warm fuzzy that i got last time. Last time she was very open to the staff taking her but this time she definitely must have been feeling what i did. If this was my first time here i probably would have just come up with a reason to just leave with her but we will see when i pick her up if it gets better. Right now im not convinced I'll return after this visit. read more

Great customer service! Our doodle came out just how we wanted. He looks very cute and smells great. read more

Silverdale Pet Grooming - Our doodle after his grooming! - Pet Groomers Near Me - Silverdale, Washington

My dog Huckleberry is very very skittish with people, they take the time to get him to relax before grooming him and cutting his nails and even allow me to come back so he doesn't freak out. The staff really works wonders with my pup and I am constantly impressed with how kind and patient they are. They have walk in nail services which is amazing for me because my schedule is usually all over the place. Nothing is better than cuddling my dog right after he gets home after getting a bath, he always smells so good and gets a cute bandanna! read more

Our pup looks great and, more importantly, he's not a nervous wreck when he goes in to get groomed. Really nice, considerate people who seem to genuinely like animals. read more

Updating my review from 5 stars to 4 because we've found some spots on our dog where it looks like he was nicked by the clippers. We can't think of any other way he would have gotten this small of a scratch on his back otherwise. The haircut is great and he still smells fresh and clean days later, but we're just surprised that the groomer didn't say anything to us about the nicks. Just would have been nice to know. read more

Silverdale Pet Grooming - Post-groom photo of my dog, happy as ever! - Pet Groomers Near Me - Silverdale, Washington

We took our cat for a nail trim. They were kind to us & our cat. They attended to us in a timely manner. Gently took our cat out of her carrier and trimmed her nails. When our cat was squirming another worker came & helped. We were in and out in ...maybe 20 minutes. Price very reasonable. We will return. read more

We've had our 12 lb wire haired terrier groomed twice and both times were wonderful experiences. Our 8 year old dog tends to be snippy and timid, but she's come out both times happy and content. The staff there are obvious pet lovers. I can't imagine going anywhere else as long as they are open. read more

This was hands down the BEST grooming experience we have ever had, period. We recently moved here from the east coast, don't know anyone or where to go: we chose this for its proximity to us and nothing else, so we basically chose it of a hat. They were wonderful with the dogs, very tolerant and kind and our babies looked ABSOLUTELY beautiful when they were done!! The prices were more than reasonable and the services they provided were flawless. We will be regular customers here! read more

Every time we take our 4 different breed dogs(Chiweenie, male Boxer, male Husky, mini Golden-Doodle), Renee and the other staff at Silverdale Pet Grooming know exactly what needs to be done with each, and always do an excellent job. When we take all 4 at the same time, they get the Husky first and put him in the dry box, since he is definitely not a fan of a blow dryer, unlike the others. Everyone knows how to take care of our dogs, and knows them by name and what they like/don't like. It's definitely a pleasure to take our fur babies to Silverdale Pet Grooming, and will continue to do so with the current staff and treatment. read more

Excellent and friendly service. It seemed very clean and looked like they took very good care of the dogs. Most importantly my dog looked great read more

They were so sweet and great with our puppy Bonnie! She's 11 weeks and a bit of a handful but the ladies there were amazing with her. Great pricing too for nails, bath and ear cleaning! Very happy to have found this place! read more