Unfortunately, while I had gone to this dental office off and on. When I really wanted work done,…read morethe doctor instead demanded I get an evasive cleaning done, it was beyond painful and did nothing and has since made my teeth worse. The last cleaning that was done as a follow up created a cavity that was NOT there before and instead of scheduling an appointment to fix that cavity they instead created a GAP that I now have to live with. I am tired of being treated like I need to be punished for not being wealthy enough to afford expensive dental work. I will never ever get such a cleaning done ever again. I dont have the obsession with super white teeth. I just needed to be able to eat and exist. Smiling all the time and having perfect teeth is not my fantasy. I paid nearly 500 bucks for absolutely NOTHING but a bunch of pain that has never gone away or gotten better.

Updated due to front office issues. The doctor and front office staff tried to force services that…read morewere unnecessary and costly. This review was originally left because of a promised TV that they "couldn't give away cause no one left reviews" Now I get why. Good first impression and then the reality that it was all a facade. Probably like their work.

She is the most gentle dentist. Ive known her over 30 yrs and experienced nothing but the best 10…read morestars.

My family and have been going to Dr. Julia for years. We have all had a great experience there. Dr…read more Julia is very thorough with everything. She is also very upfront about treatments so there's no hidden surprises. Her staff have always been super nice and very helpful. Esther has always been informative when it came to the billing and insurance part. She was able to get payments set up so we could be paid up before the next visits.

His two assistants are fantastic, however the dentist, he is arrogant, cold, and quite obviously…read moreonly interested in $$$$. This man is as cold as you can get, and he doesn't even try to hide it.

Nice dentist doctor! And the front desk lady was really nice! They seem to care a lot I recommend!!read more

The whole staff was friendly, they explained all the procedures in depth and answered any questions…read moreI had. Their professionalism was outstanding and the way they practiced their care on my teeth. It feels relieving finding a dentist office that's worth your time and money.

We're so glad we found this dentist office! I never thought I'd say this because I usually hate…read moregoing to the dentist and get so much anxiety just thinking about it, but as crazy as it sounds, I actually had a really good experience. It honestly felt more like a spa for your dental needs. From the moment we walked in, everyone was kind, welcoming, and genuinely seemed happy to be there. You can tell they have a positive work environment, and it really shows in the way they treat their patients. I had the pleasure of speaking with Jess at the front desk. I had some confusion about the cost breakdown and she took the time to explain everything clearly. Dental costs and insurance can be confusing, so I really appreciated how patient she was and how easy she made the process. During my visit, I had a deep cleaning and some fillings done. My hygienist, Monica, was so gentle and reassuring. She knew I was anxious and checked in throughout my cleaning to make sure I was comfortable. Dr. Oh was wonderful. He's personable, thorough, and takes the time to answer all of your questions. Kevin, who assisted during my fillings, was also kind and helpful. I never felt rushed, and everyone made me feel comfortable throughout my appointment. My husband also had a great experience with his deep cleanings and fillings. The care itself was excellent, and he was happy with his treatment. I also appreciated the little touches that made the experience feel different from a typical dental visit. They have TVs above the chairs so you can watch a movie or show while getting work done, and they even give you a warm towel afterward that smelled like peach mango. It was such a nice touch. The only feedback I have is more about the office operations than the dental care itself. My husband's scheduling felt a bit disorganized. He received multiple calls asking to reschedule his appointments. On the day of his last visit, he was also asked to come in earlier and had his hygienist changed at the last minute. His appointment still went well, but the scheduling process could definitely be smoother. I would also recommend keeping track of your remaining balance when checking out. On separate visits, both my husband and I were initially quoted a higher remaining balance than what we actually owed. It was corrected once we brought it up, but since it happened to both of us, I think it's something the office could improve. Overall, we've had a really positive experience and this has definitely become our new dentist office. Thank you to Dr. Oh and the entire team for making something I usually dread feel much less stressful.

Trying to find a dentist that I like and trust seems to be a bit harder than I thought. My favorite…read moredentist retired and it has been a couple of years of seeing new dentists trying to find the right one. I think I have it! Every aspect of the customer service was warm and calm and cheerful. I also took my son, who is 9 and was worried about everything - he was treated kindly and respectfully. In the past, I've seen dentists that find all kind of issues that were conveniently covered by insurance. Or, they poke you in the gums with a sharp instrument and say - WHOA you're gums bleed, you need a special deep cleaning that your insurance will pay for! Huh. A sharp dental instrument made me bleed? What a racket. When either of those two things happen I'm not coming back to your office. Nothing of the sort happened to us. First, the x-rays at the dentist can sometimes be the hardest part! I really appreciated the dental assistant's way of handling my occasional issue - she just calmly moved on to the next area (which required a different bite), and then went back to the problem areas later. This definitely kept me from getting flustered and it was no problem when she went back. It had been a year (COVID) since we had been to the dentist. They could have told me anything and I might have believed it. But we both were cleaned up and polished by Dr. Phil. No cavities. No pressure to do anything unnecessary. Good advice about braces, too! Also, the cleaning was that little water pressure deal, no scraping. Thank the lort. Fast and pain free. Naturally, everything was very clean, everyone was masked and gowned and there was hand sanitizer everywhere, etc. It is a nice office in general. Cool that you get x-rays and treatment all in one room. We will be back and I will be recommending Lancaster Dental to others.

The absolute best of dentist I've been to in Lancaster. I had terrible wisdom tooth pain and they…read moresaw me same day. They were gentle and very reassuring during the entire process. They didn't pressure me to get extra work done. Just a very honest & professional dentist & office assistants.

I needed to find a dentist for my mom (quickly) I looked at the reviews and selected Dr Lee because…read morehe was the first appointment. I'm so glad I did, Dr Lee is amazing, he's very friendly and knowledgeable. My dad even decided to make an appointment. He's been great with my parents! The office is nice and welcoming. The staff are extremely helpful and caring. If you're looking for a dentist I recommend Dr Brian Lee's office.

If you need a tooth filled, then you may consider Dr. Lee but for major dental work look elsewhere…read more As far as professionalism his front office staff lacking in that respect especially Mercedes. There are other dentists in Lancaster whose staff will treat you with respect and know how to schedule an appointment without attitude, this has happened on more than one occasion. So, remember you are paying them for a service and not the other way around.

The staff at Smile Dental yesterday was THE FIRST STAFF to care about my exposed nerve in 2 months…read more I lost so much weight, lived everyday in so much pain my eyes were swollen from crying. I called their office Monday Morning and by 11am, I was in their office. She promised me she'd get me out of pain and for the first time in 2 months, I woke up this morning without severe pain. They were VERYA caring and even were super supportive during the needle phase of numbing (super sensitive to needles.) will definitely recommend them any day and REALLY hope they'll keep me as a full time client because I'd love to make this office my new dentist.

They were so kind they made my visit today not what I expected I got my temporary you have no idea…read morehow happy I am I cried I now have a front tooth. So I'm bri ging 4 dozens of donuts and coffee for the office team work make my dream work and they did so so thank you guys so much and omg Amy is so sweet on the phone every time and patient with me I just adore her. But they all are so sweet and kind you all deserve raises in my book even management and the docs. I'm always happy so when I'm happy I need that perfect smile guys so let's go make my smile perfect Dr. Armand can't wait for you to do my teeth yessss the best dentist too. my whole family goes there. I will differently refer my family and friends here.

The entire staff is stellar, from the front office to the MD, root canal specialist, etc. Josh and…read moreBrenda are top notch too! They took care of my root canal work and made some of the best looking crowns in all of the AV! Beyond grateful to have found such a great dental office, if you need a dentist this is the best of the best !

They are a Delta Dental provider and they charge more than the Delta Dental approved prices. I paid…read moreover $1,000 more and they simply do not respond to my request to look into the money they owe me.