After our nightmare experience trying to get our clothes picked up by Rinse, we scheduled for the next morning to have Simplewash pick up our 48 lbs. of clothes despite our initial experience that Simplewash didn't seem to dry our clothes properly the first time we used them many months ago and were left with a mildewy smell we thought we could do nothing about at the time. I got up early and waited patiently as the pick up time came and went. Finally, after several calls that went to voicemail and a couple texts online, I was informed that our appointment had been cancelled because Simplewash doesn't service our area in the Sunset District. Check out the coverage area noted on Yelp! and how Simplewash states it services the San Francisco City area. Try Soap Box Cleaners instead, they gave us excellent service with far more reasonable pick up and delivery options and the clothes smelled fresh and clean even with hypoallergenic soap. Even though they were our third choice for service, they aced it and we'll be using them going forward. You've been warned. read more

I've been using simple wash for a few years now. Request pickup via text for next day and was very responsive. On time pickup before work bring em back next day same time. Suddenly its difficult to get my request for pickup confirmed. Then they keep getting later to the point that last time i had to agree fire delivery the following day. Either they are getting more biz than they can deal with and need to bring on another person or they are losing interest in their side hussle. read more

Great option to dealing with sheets & towels. Pick up one day, drop off next. So easy & simple. Must be why they call it Simple Wash! read more

I was excited to try their service as I have read good reviews and I think the latest review was done few months ago. I have arranged for a pick-up and they have advised that usual time of pick-up is between 5-6pm and I said it was fine. It says on their page that the driver should message the client if they are 15mins or near the area. I have message them at 5:50pm as I haven't received any updates yet and they have advised that the driver should be 20-25mins away. After 25mins, I have message again to follow-up and they said it should be 7more minutes away. I think this is unacceptable because if they are gonna be so late for the posted pick-up time, then they should adjust the time of pick-up so they can adjust what clients expectations. I ended up cancelling the service as i don't know if the 7mins will really happen and I have to be somewhere I need to be. Such a waste of time. read more

Truly awesome service! I was apprehensive since I've never used a service like this, BUT when the machines broke in my building and I got a new job, I went searching. Don't bother with any other company. These folks have made it so ridiculously easy!! They are professional, responsive and were quick and flexible when I needed to change my delivery date. Pickup/Delivery person is so friendly and I so appreciated her coming all the way to the 3rd floor!! My laundry smells lovely and is folded so beautifully I don't want to even take it out. I only leave reviews when a company really WOWS me...and they really did. Thank you, Simple Wash!!! read more

Simple wash is my my favorite delivery laundry service in the area, yet. Everyone, including the lady who picked up my laundry, was kind to me. They do morning delivery and pickup, which is SO much better than the others' night delivery where I pretty much just have to come home and wait 2+ hours for laundry that is always more than the two hour window. Not here! One hour morning window and they text you with updates along the way- unlike InstaWash. The only thing that could be improved is the way they handle credit/debit card payments. If you have a card on file that is declined by the time it's time to have your laundry delivered... they literally charge your card exactly the moment they drop it off (must be the driver). Problem with this is that if your card is declined and you need to change your card, they don't call you to tell you or text you to tell you so, even though you have a laundry delivery you've been expecting (and got up early for). They just email you that your card was declined and you'll have to change it and pay their invoice before they deliver. The email also states that they can redeliver that morning if they have time- hopefully by the time you've received their emails, or tomorrow. Why don't they text or call you to change your card so you can get your laundry? I assumed they had forgotten and was pretty upset that I had no clothes to wear for another full day, when someone could have just told me with a quick text or email to have my switch out my card really quick so I could get my delivery as expected. I felt this was not a good way to handle things so this kept me from giving the five stars. read more

STAY AWAY! after i fed up with rinse jacking there rates every couple month, i tried simplewash. everything seemed ok - scheduled pickup, paid deposit, no problem. pick up never happened. no email no phone call no texts from them left 5 voicemails, sent many emails over ~4 weeks. no response to any calls or emails for over 1mo, and then just "we're sorry we can reschedule" email. i ask to speak w/some1 but no reply since then either. at lesat i got my deposit back. STAY AWAY! read more

I just finished leaving a one star review for a different company (completely different service) and then read my previous review for SimpleWash and feel like I should expand. It is so refreshing to have a company 1) do what they state that they will do, 2) do it well, 3) exceed your expectations, and 4) do it with a smile. They genuinely make our week easier. Thank you! Highly recommend them. read more

I never used a service to do my laundry. God was I missing out! All you do is toss it in a bag and send a text message! SERIOUSLY! This gorgeous gal with a bubbly personality swings in and picks it up. She or another gentleman drops it off the next day same time. I never had to leave! I just answered a few questions on the website regarding how I wanted them washed. Everything was perfect! No complaints here! The cost is really affordable. $56 for two people with a set of sheets. You also get $10.00 off when you use YELP promotional code. I highly recommend using this service. The also give you your own purple laundry bag! SOLD:) read more

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We used SimpleWash for several years, including during the pandemic. They were reliable and the laundry turned out great. Unfortunately they started flaking out, forgetting return deliveries, being very late, etc. It then got to the point that they never responded when requesting pick up. Texted a few times and never heard back. Guess they're done. read more

WOW! SimpleWash is a lifesaver. My building is temporarily without laundry facilities and I had amassed a large amount of dirty laundry. The thought of lugging it to a laundromat and washing/folding it all myself was too much to handle so I turned to yelp and found SimpleWash. I was able to quickly schedule a pickup time online that was convenient for me, and received an email confirmation. One thing I loved is that they are easily accessible over text and are able to quickly answer any questions you have. They arrived promptly on time to pick up the laundry, and I had it back within 24 hours. The woman who did the pickup/delivery was very sweet and professional. My laundry was immaculate and they folded everything perfectly. It would have taken me hours! The best part is their pricing - I was prepared for a pickup/drop-off laundry service to cost a lot of money, but I was surprised to see on my invoice how reasonable their prices were. I will definitely be using SimpleWash in the future and highly recommend them to anyone! read more

I received my laundry bag just like I received a Christmas gift! All clothes were folded really nicely and smelled so fresh! Thank you Simplewash! I will be a frequent customer for sure :) read more

Amazing service, fast, affordable and friendly. So happy I found this place ! They have flexible pick up and drop off times and deliver right to your door. They even gave me a nice new laundry bag. Highly recommend this company. read more

Communication was simple. Questions answered quickly. Driver on time for both pickup and delivery. Excellent wash and fold. Will definitely use again. read more

Fast service and very professional. Any questions I had were answered right away. Quick service and all around friendly staff. Will def be using this service from now on for all my washing needs! Thanks again read more

I've been using this service for the last few months. It is great!!! It's a life saver. Highly recommended!!!!!!

They do a super job! clean, folded and it looked great! right on time!

Awesome reliable service!!! After many failed attempts to find a pick up and delivery service that is reliable, fast and decently priced, I'm so happy I've found them!! Thank you read more

Using this app was so easy and simple. Great and fast turn around time. Definitely wil recommend

Very professional and friendly. The clothes are always returned clean and right on time. After dealing with constant errors and delays by Rinse for months, I was so relieved to experience this level of customer service and professionalism. I could not be happier with this company. Well done, Simple Wash! read more

Great service, used it recently to get a bunch of whites cleaned. Clothes were delivered back to me in perfect condition and it saved me a bunch of time. Highly recommended. read more

Amazing and efficient service! So pleased to have this company in the neighborhood. Very very Convenient! Looking forward to trying the dry clean service too! read more

I don't write reviews so the fact that I am right now means something. This company is amazing. Simply top notch customer service. They are the easiest to use laundry service imaginable and worth every penny. It's like having a personal concierge to handle your dry cleaning. I used another popular drop off service in the city, and they put permanent stickers on your clothes!! and were completely unapologetic in doing so. So I switched services and could not be more happy with my decision. Thanks!! read more

Amazing service! Incredibly reliable and convenient. Pick-up and delivery was right on time and items came back looking brand new. Will definitely use again for future drycleaning needs. Thanks a bunch SimpleWash! read more