UPDATE: After several hours a couple of members of this dining party were hit with food poisoning :( The view, (overpriced) fried okra and the (overpriced) Mexican martini are the only redeeming feature of Ski Shores. Sadly the signature fish and shrimp platter were very underwhelming and they served pepper with a dash of coleslaw as a small side. The hush puppies were devoid of flavor and a waste of calories. The service was good, but not extraordinary and the tatar sauce was average. To have the best experience, ask for a table by the water and snack on the (overpriced) okra with a martini. read more

Ski Shores Cafe - Burgers Near Me - Austin, Texas

Great view, comfort food, refreshing drinks and staff that cares! Family friendly, pet friendly, movie nights, live music, breakfast tacos on weekends and a fire pit with s'mores on Friday's. Much much much more, very cool spot read more

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I am writing this from the toilet doubled over in pain. Both me and my friend are currently sharing a bathroom with explosive diarrhea an hour after leaving this place today. We should have listened to the woman who waived us off as we sat ourselves down "Do not eat here, it took two hours to get our burgers and they were awful" she said. We sat down anyway. We ordered two bloody Mary's and some chips and queso. We figured we'd be smart and have something to nibble on while we waited for our two hour burgers. The queso never came but the $9.00 Bloody Mary's did. If your ideal BM (Bloody Mary, not bowel movement) is tomato juice and vodka, you'll love it. But there's some of us folks that like it to have the zing of an actual BM and for 9 bucks the very least you could do is add pepper. The burgers with their one ring of onion, one single layer of lettuce and yellowish tomato were as welcoming as the BM. Chewy, dry and we commented how anyone can actually fuck up the basic American burger, but they did. We had to chase down the waiter to pay for our $45.00 two burger, 2 BM meal of lackluster flavor. But it was when we both started to feel sick half way home that we knew the true meaning of Ski Shores is code for explosive shits and bubble guts. Next time a crazy lady implores me to not eat somewhere, I'm gunna listen. read more

Great place to hangout when weather is warmer. We ordered the tacos and nachos both were good. And Margaritas :)

If this review was food only = 2 stars. View and atmosphere = 5 stars. What's a girl to do? If I was in the area again, I'd be back in a heartbeat. Beautiful setting right on the water. The water will literally jump up through the slats of the wood. Especially in the evening, a sunset followed by a big full moon, I was feeling pretty happy to be sitting at Ski Shores. I had catfish & shrimp - not a disaster, but not anything wonderful either. Honestly, I'd go back and get drinks and appetizers. I think you should check this place out too if you are swayed by a beautiful view and a relaxed atmosphere. read more

Ski Shores Cafe - Gorgeous view! - Burgers Near Me - Austin, Texas

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Pretty disappointed with this place. We drove out of our way to make a stop based on how dog friendly they were supposed to be, only to be told we had to sit on the secluded side of the building in the gravel with our dog. They have an expansive deck/outdoor dining area (which was empty when we were there for our weekday lunch), so we were a little confused as to why dogs are only allowed in the side gravel area. Also, not very friendly/attentive service. However, one star, since the bean burger was good (not sure if it's vegan, though).. read more

Ski Shores Cafe - secluded area where you have to sit if you have your dog with you.. - Burgers Near Me - Austin, Texas

The food was good but I won't be back. The way you order your food is a hard pass for me. I couldn't order water, I couldn't customize my burger. For a 14 dollar burger, I should be able to customize it. The staff were unapproachable. Don't even get me started on the prices. I expect higher prices due to the spectacular view but 14.00 for a tiny frozen margarita. Nope! Veggie burger, while delicious, with no fries, 14 dollars. We left 20% tip but I don't know why. The wait staff really didn't do much. read more

I hadn't been to this place in quite some time. The view was awesome as I remember but I just don't remember the food being so mediocre. Chips horrible salsa no flavor onion rings horrible fried pickles okturkey wrap ok (filling decent...tortilla horrible)beer was cold but they ran out of Dos XX. On the bright side Mel our waitress was great and the hostess stand was well managed. Not in a real hurry to return unless I can bring my own food. read more

I wish I could give this place 20 stars . The direct water view is absolutely breathtaking. The food and service is top notch. You will not regret visiting this spot. read more

Ski Shores Cafe - Burgers Near Me - Austin, Texas

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The new ordering system is a total disaster. We have tried coming four times and each time attempting to order for two couples at a table using the app is a total debacle. Had to have the manager help us several times during the process. It ruined the entire experience for us. It might be worth the trouble if the food was decent and affordable. Wont be going back read more

We came here for a little family dinner because we wanted somewhere on the water to eat and we were not disappointed! The food was great and the service was excellent! We really liked the fact that there was a huge play place in the back for our daughter! We will definitely be back! read more

How this place has 3 stars while Hula Hut had 3.5 stars is crazy to me. Best restaurant with a view in Austin.

This place was fun! The food was fairly good, for lake front food! The fun part was watching the giant fish and turtles swim up to get the fries and chips you throw into the water. So grab one of those lake front tables! Pull up boat parking is pretty great too. We had burgers and fries and the kids had corn dob bites, so nothing fancy. read more

Yummy fish tacos Frozen ritas were a tad light on the tequila. Gorgeous vistas and music. Not too loud. read more

Ski Shores Cafe - Indy was served before we were. Priorities... - Burgers Near Me - Austin, Texas

The vibe of this place is great! Right on the water, nice people, etc. It's definitely a fun place to come and hang out. The food though is medium at best. I got a burger, and it seemed like it was a frozen patty that they just put on their grill and then served it up. So, not bad, but know that you are paying for something that probably won't taste as good as you could even make at home. This is my second time going, and I'd probably go back again because of the environment, but just keep low hopes for the food. read more

Ski Shores Cafe - Picnic benches right on the water - Burgers Near Me - Austin, Texas

I like this place right now a LOT more than I like the Yelp app that just lost the amazingly fun and funny review I had written! I consider myself lucky to have found this place. First time by, at night, completely missed it. Next day, during daylight, bingo! It's RIGHT on the water, with a beautiful outdoor seating area RIGHT on the water. It has a very quaint, rustic, old school Jimmy Buffett song kind of feel to it. Boat slips if you choose to come by sea. Indoor game room/arcade, as well as an outdoor play area for kids. If you sit outside, you get a wildlife show, as swans, turtles and carp the size of... well, really large carp swim up to the deck for crumbs and treats. I didn't give them any, based on my fear I would later find out it was toxic to them or worse ("Oh, YOU'RE the one that gave the swan a tortilla chip? I hope you're​ happy! He's in rehab AGAIN!). But from my observations, swans, turtles AND very large carp ALL enjoy the taste of french fries, onion rings, and the shoes of small boys! So, between the games, playground, aminals (intentional typo), and watercraft, there's plenty to occupy the kids (but please keep them under control or I might feed them to a REALLY large carp!). Small, casual menu, full bar, good, attentive but comfortable service. They had good margaritas (I'm an expert!), Great house made chips (expert), good salsa, above average guacamole (mad expert, yo), and very good queso/cheese dip (everyone's an expert, no?). It was disappointingly mellow and pleasant on an April, Thursday Happy Hour when I went by, but I hear it gets "busy" on the weekends. I intend to find out! Thanks, Ski Shores! You'll see me again! read more

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Is this place run by the same ppl as Mozart's? Same mediocre food, same beautiful lake view. Is it too much to ask for good food to go with the beautiful view? Wait time can be between 30 mins to an hour. So keep that in mind if you're super hungry before heading here. The parking area is a bit small and gets crowded fast. I haven't had any problem finding parking in the 2 times that I went. read more

The last time we were at this restaurant was during Covid and it has certainly taken on a nicer look with a remodel. I realize that Austin has gotten more expensive as the rest of the country and food costs but this was ridiculous. You can only order through the app so there's very little contact with a server which can be disappointing as we would've ordered more drinks but it became complicated just using the app. My major disappointment was that an $18 hamburger which tasted good came with nothing. No chips no fries no coleslaw unless you wanted to add it on. Very disappointing. We have been to other lunch places in Austin that we're not so greedy. read more

If you enjoy horrible service, bad food and a nice view of the lake this place is for you. Took over an hour to get our chips and salsa. The place isn't very big it's just horrible managed and maintained. Like the Oasis, it has a nice view but lacks in every other department. Shame cause it has so much potential read more

I've always been a big fan of ski shores! The mushroom swiss burger, fried pickles, and fried okra are my favorite! I really wish I would've gotten my server's name from the last time I was there, but she was great. Very attentive. I was with a table of 7 and she memorized all of our orders! We all thought surely something was going to come out incorrectly because she didn't write anything down, but we were all very impressed that all of our orders were perfect. read more

I don't even know where to begin. We waited almost 20 minutes in a line of people for the hostess to come to the front. We had a 30 minute wait for a table so we went to the bar to get a couple drinks, there were hornets everywhere because the bar was sopping wet and sticky. Once we got seated we had some questionable queso and a solid *two hours* later we still never got our meals. Tables around us were getting up and leaving because no one in the restaurant had gotten their food. I finally asked for our check so we could also leave and they still had the, excuse my language, balls to ask us to pay for the stuff they call queso. I'd rather give myself a million paper cuts than come here again. read more

Such a beautiful view from the deck seating area! Border burger was delish! Very clean place and waitstaff is super sweet! So fun feeding the turtles and fish! read more

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Poor service - app order with no ability to ask questions. Drinks came 20 min after food. Almost no gluten free options. Poor parking. Not enough bar staff so don't even go for a drink read more

I really like this place. Is simple and straight forward but the ambiance is great and the food delicious. To start, it is right by the lake where boaters and jet skiers can approach the pier, secure their vessels and literally jump on the pier to the restaurant. Food is American bar type food, burgers, wings, salads, fish and chips, but all excellently executed by Jonathan, a cook from the Dominican Republic who knows how to add the flavor punch that sets this food apart. I had the fried pickles which were excellent and plenty came in the order, served with a delicious ranch dressing on the side for dipping. The burgers looked phenomenal and the fried shrimp and fish as well but I wanted to behave and went for the salad with fried chicken for an additional $3 (a gift) I added blue cheese crumbles and plenty of blue cheese dressing. I mean..if i was having a salad I thought to give myself permission to go for it...lol it was scrumptious, simply perfect. Jonathan and the rest of the staff kept checking on me to make sure I was taken care of all the time I was there. Will definitely go back and soon. Got my eye on the burger and the fried shrimp and fish! Also now they have breakfast tacos on the weekends so definitely check it out. read more

Ski Shores Cafe - Salad with fried chicken (before adding the blue cheese) - Burgers Near Me - Austin, Texas

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This is my 3rd visit out here in a year - first time for 2018. I was a fan of the Pier across the Lake until the land was purchased for who knows what. It sits empty and abandoned unfortunately. Ski Shores is a fun place - right on Lake Austin - you can sit next to the lake and enjoy the turtles, carp and swans enjoying the afternoon too. Boats can dock here! Food and drink is plentiful Food is mainly burgers and such but was very good. We had a boat ride around Lake Austin by ATX Wake - Capt Colton who came up from Pennybacker to fetch us. That was amazing! This is a little hike off of 2222 west of 360 but worth a trip! read more

This place is super cute- a little hidden gem! The drive to Ski Shores is beautiful in and of itself, and then when you actually get there, you just get to hang out and enjoy the fresh air. Ski Shores is open air, with picnic tables and a bar. If you're the boatin type (and I'm not) you can actually pull right up in your boat and sit down at a table. The entire staff is very friendly, and you can tell that they like each other. Our bartender, Lucas, was very accommodating and friendly with us. Overall, very good experience coming here and we will definitely be back again! read more

Memorial Day Weekend - couldn't wait for our annual trip to Ski Shores - only to wait two hours for food once we had ALREADY waited 45min for a table - we finally left after THREE HOURS!!! What is it about this restaurant- They have the best location on the lake ( next to Hula Hut) but with the most DISGUSTING FOOD and even WORSE service! I'm PLEADING with anyone out there who can run and make a decent burger to buy the place!!! Someone who loves AUSTIN and our precious lake NEEDS to take over SKI SHORES! I've lived on the lake for twenty years and every year since wish the same thing! What an amazing location but like I said gross food and terrible service!! read more

I have been there twice and each time they have charged me for an item I ordered and never received. Told them said they would correct and never did. Watch them if you go. read more

the redone version had me so hopeful but everyone was left without food for about an hour and a half. can't wait till the crew actually knows what they're doing. my family was extremely upset last night because ski shores is a cult classic. i'll come back when it's improved. read more

Dear Old Ski Shores - I miss you. I miss your well-proportioned meat/bun ratio - you know, how the patty is flat but thick and goes all the way out to the edge of the bun or perhaps even a bit past? Yeah, I miss that. New Ski Shores has Ball-O'-Burger between a cheap white bun that I could pick up myself at the grocery store. The burger was over-cooked, had no taste, and generally made me question the necessity to eat meat ever again. No burger should be able to destroy my soul. This one did. Bleh. On the plus side, though, the veggies were cold and crisp. How bad does a burger have to be in order for the VEGGIES to come to its rescue? The veggies still weren't good enough to save this abomination, though. Old Ski Shores, do you remember your french fries? Yeah, I miss your fries too - the one that came with the burger and filled up the rest of the basket such that I had to eat some in order to make room to set my burger back down. I used to have very little room for ketchup without putting it on top of some fries - which I don't like to do, but it's a bitter-sweet situation, to be sure. New Ski Shores gives you room. Plenty of room. In fact, I could count the number of fries I had on two hands, and still have enough fingers left over to hold all of the fries that came in the basket. They were mediocre-tasting at best, not warm, and I think I heard them say mean things to me. Why would a restaurant server hater-fries? Unnecessary. The Diet Coke tasted "off". Not "off" as in "not enough syrup" or "too much syrup" but more like "I think they swirled a fish around in my drink". I begrudgingly drank it (I needed caffeine) and asked the waitress for regular Coke instead. Service was somewhat slow due to terrible management of waiting tables - our waitress took our order as well as a really large group across on the lawn. They're friendly, though, so no problems there. The stairs they put in between the bar and the lake have got to slow down service - they need to put a ramp in there to allow their wait-staff to move around more quickly and still stay on their feet. I might give them one more try to see if this was just a bad day, but they'd better get their act together - I'm not interested in a $9 burger that sucks and a $2.25 diet coke in a small plastic glass that I can't get more than one refill on because the wait staff can't come by frequently enough to refill it. FAIL read more

Gather round and listen to my Ski Shores epic. We came here for family night Friday, which offered outdoor movies, smores and a nice playscape for the kids. Our waitress (we'll call her Chelsea, because aren't they always) ignores us for 15-20 minutes. Lucky for her, we don't care because the atmosphere is laidback, the view is awesome and our rugrat is content. Tarzan on the big screen, awww yeah! Chelsea finally wanders over. Ever. So. Slowly. She asks for our drink order. We tell her we're really hungry and would like to order appetizers first. "Do you want them to come before your food?" Better than next tuesday, Chelsea, and napkins and silverware would be fantastic! 20 minutes later she wanders by and asks us if we're ready. I was born ready Chelsea, now bring me my goddamned appetizers! We go ahead and put in our order out of fear we won't see her again, and we are right. The entrees eventually show up but the appetizers don't. No napkins. No silverware. As I bus our own table, I see our appetizers chilling on the counter. Chelsea is at another table sharing a hearty fake laugh with a horny lake dad. As advertised, the burgers and fries are super tasty. We never see Chelsea again, that is, until Manfriend begs one of the busboys to bring us our check. Chelsea may be off the wait game but her tip radar is in full effect as she races to our table. As we look over the check, she stands there and initiates an awkward conversation with Manfriend about finals, roommates, Ugg boots, and all the random shit that girls like this feel passionately about. The fuck? Then she languidly stretches, giving us a world class view of her freshman 15. Manfriend is giving me "help me" eyes, but I can't wait to see how far our sexy server will go for 20%. What's on tonight's menu Chelsea, cheese whiz Bukkake? Suddenly, and I can't make this stuff up, she swats at an imaginary bug. Bitch is jiggling like she's on Sabado Gigante. Hold up Girl, I got enough cheese on my nachos. Manfriend and I try unsuccessfully to contain ourselves and she slumps away. Manfriend feels a little insulted that he was treated like a 90 year old trick at Hooters, which makes me laugh even harder. I can't lie- I actually like this place. I can't knock a restaurant solely based on one stupid waitress but if the management wants repeat business they need to send this girl packing to the Hula Hut or some other joint that supports free-range douchebaggery. And one last thing Ski Shores, this is Texas. Lose the plastic thimble cups and put your salsa in a bowl that a bitch can scoop a chip out of. read more

So, I'm going to jump on the "we miss you old ski shores" bandwagon here. I really really wanted this place to be good. I came in with low expectations, high hopes and a lot of wiggle room to impress me. They did very little of that. We had to wait about 10 minutes for a table, but that wasn't so bad considering there were 10 of us and we had a chance to look over the menu. Once seated, the waitress was pretty prompt in coming by and taking our orders, getting us some drinks, etc. 4 of our people got their food within 20 minutes or so. Granted, they shared some plates, but the rest of us had to sit there while they ate. Our food didn't come until about 40 minutes later. So, yes, we waited about an hour for our food to come. I got the chicken tacos with a side of coleslaw and it was. not. good. At that point, I was drunk, overheated and starving and still couldn't finish the last bite. Others that got the chips and salsa were missing the salsa and when they asked the waitress for some she brought back marinara sauce. She was pretty loopy overall and you could tell she didn't have much of a clue about what she was supposed to be doing. Don't even get me started on the music. It was way too loud and way too crappy. The only cool thing that I noticed is that they had a sign up that said you can order your food in advance and then just swing by in the boat to pick it up. We all agreed that next time we would definitely be doing that in the future. Unfortunately, there just isn't a lot of food options on Lake Austin. I'm not sure why this is, but because of it Ski Shores will continue to be our go-to place for some drunken grub. If we have the ability to get our act together, I sure hope they can too. read more

After visiting Ski Shores on July 5, I have a business idea for the new owners. Why not turn your restaurant into a park where people can bring their own food? Your setting is one of the best places in Austin to go on a beautiful summer day. Charge us for admission. Forget trying to make food or provide service. Why? Because you can't even get some basics of hospitality right. After being treated rudely by your staff, but basically ignored, we left after 2 hours with no food and only some watered down iced tea. Never again. P.S. I'm only giving one star because I'm forced to, not because they deserve it. read more

Sorry ski shores, but I just can't get over you charging me $9 for a small plastic cup filled with ice, and a little margarita. Your burger and fries were enjoyable, not that I'm a big critic of a burger. I love a lot of burger and fry combos. And your view is pretty nice, too. You get one more head nod because I can bring my dog. Not a fan of all of the mosquitos certain times of year, and I really think your waitstaff could use an overhaul. I agree with multiple reviews on that. However, I don't completely scratch you from the list when I have guests in town, who've been here before and we need back up places to go. But you are close to that border line. read more

Was in an empty restaurant and the waitress forgot my drink for 20 min, didn't bring chips and quedo for 30 min after forgetting it to start. Currently waiting 1 hr later for 1 chicken tenders and 4 burgers. It's on the lake and that's it. Bad food and terrible service. Much better places to go I am Austin or even in the lake Not coming back read more

I have only being going to Ski Shores for 32 of it's 57 years, but have to say I was astonished by the new owner's transformation of the place. A friendly little burger joint with a cozy waterfront location, cold beer, live music, and a place for the kids to throw a football. How can you mess that up? It's so easy, it's almost a license to print money, but here's what we found on a recent Saturday night... First a waiting list and a door girl. Actually two door girls, who may (or may not) have been eighteen, but who instead spent all their time giggling and talking with each other. The guests were an afterthought. Do we really need a waiting list for picnic tables? Didn't have one for 56 years, but I guess that is what you call *progress*. The bar was in total "meltdown" stage with people standing three deep. I haven't spent a half hour trying to get a margarita before, except perhaps on Bourbon Street during Mardi Gras. The bar tender was exhausted, the bar back totally confused. Our order was wrong (twice). He did plop six drinks down in front of me on one occasion and I was tempted just to enjoy that alcoholic smorgasbord, to calm my frustrations, but they finally got them out. A regular told me to order a "Mexican Martini" next time, because it comes with its own plastic tumbler holding a second serving, "You don't want to have to go through that twice." Not surprising, they were so harried and confused behind the bar, no one ever asked for payment, so we took the free drink as compensation for the nightmare. We finally got our picnic table. The young waiter advised that the kitchen was really backed up, "so order quick." We requested two burgers, fries,and onion rings. The fries and rings came out 20 minutes later. The burgers came out almost an hour later... cold. The burgers were on big doughy buns and stacked tall. The patties were the pre-made kind you can buy in the frozen food aisle, with a sort of rubbery consistency reminiscent of cold shoe leather. It was an utterly unremarkable burger (see Alamo Springs Ice House for what a real burger should be). We took a few bites of each and asked for the check, figuring that would take a half hour to get. To our relief, it didn't. The bill? $62.00 for two cold burgers, drinks, fries, and onion rings. The teenaged girls were still giggling with each other when we left. No one said "Thank you," "Good evening," or "Come back soon." If they don't give a flip about the place, why should we? It's a great location. A local institution. You can't beat the views, the boats, and the people watching. Like I said, I've been going there 32 years, so I will be back, but not so frequently now. Nice thing about a place like this is, if they keep running it the way they did on the night we visited, it will be under new ownership in the next 5 years max, hardly a heartbeat in the timeline of the venerable Ski Shores of Austin. SUGGESTION TO NEW OWNERS: Double the bar space and bar staff. Get rid of the waiters and hostesses. Let people order at the window, find their own spot, and call their order name out for pick up. They can eat at a table, on a rail, or in their boat, the same way we did it for 56 years without complaint. You get rid of a lot of overhead, payroll, frustrations, and you might actually be able to put a mediocre burger on the menu that doesn't cost $9. read more

I wish I had made it to Ski Shores before the new ownership took over. I've been looking for a new lakeside restaurant in Austin, at food at the Oasis is awful and overpriced, and the wait for Hula Hut is always far too long, and also with average food. I wanted Ski Shores to be at least good. It was not. There was no wait for a table, so that was a good start. However, the wait for food was AN HOUR AND 45 MINUTES. That is never ok. 45 minutes into the wait, our waiter came over and warned us that the last ticket had gone out 30 minutes ago, and so we were comped free queso, which was also subpar. I thought for sure the food would be out within 15 minutes. It was not. An hour after the queso (thus, 1:45 into the not-dining experience) our food came out. Everything was overdone. I like to think the waiter knew this, which is why we were never asked how the food was. The chicken tenders were not at all tender, and the fries were burnt and tasteless. Luckily the chicken came with ranch to add some flavor to the torched meal. At least during all this we had a great view of the boats going by. If I lived near Ski Shores, I might go back just to drink and watch the sunset, but I don't, so I won't be back. I agree with Joe B. below that the new owners should scrap the waiters and door people and have a seat-yourself, order at the counter situation. Then another person could be added to kitchen staff, as well as another bartender, and the kitchen staff could warn you when the food was backed up so diners would know to order a drink or two. read more

Ski Shores has always been a family favorite. We love dining outside, listening to live music, people watching, and feeding turtles, fish, and swans. We even love the party atmosphere when the restaurant is packed. That being said, however, I believe the owners really need to invest in their kitchen. When the restaurant is full, the kitchen absolutely cannot keep up. My foursome just waited 50 minutes for a table, which was fine, but then, we waited over 90 minutes after ordering for our meal to arrive. That's just not okay. read more

I can't believe I am giving this place, my previously much beloved Ski Shores, a one star review. Wow. This used to be one of my FAVORITE places in the Austin area. No more. I actually used to work here in the 80's---working the counter and cooking with C-Boy. I am sure if his ghost is around, he is turning over in his grave. I am not against progress and I understand that Austin has changed lots since the late 80's. But even last summer, when the Levy's owned it and it still had counter service and some pretty darn good food was not so long ago that it merits the kind of BAD changes that have been made. I took a client to see the place right when it opened and I smelled a rat immediately. I was handed a menu to review and there it was---the signature Scooter Burger FOR ELEVEN DOLLARS AND 50 CENTS!!!!! Mind you, this is really just a double hamburger. Friends and I used to call it a baby head burger because it was so big, it felt like you were holding a baby's head in your hands! But it was just a burger back then--and now it's just a burger and NOT a very good one at that. I understand that some money was dumped into the place---they added a full bar, which i think might be a bad idea based on the roads that must be traversed to get to the place. And really, do you need hard liquor on the lake???? it's more of a beer atmosphere. And if you are only going to spend your money putting in a bar and a flat screen TV---and not doing anything with the restrooms that have SUCKED for years, you are surely short changing a more than savvy clientele. When I went in that day, I found out that this is the same folks that own Little Woodrow's, Austin Java, Billy's Brew and Texadelphia. I have to say, that none of these places impresses me AT ALL. I recently went to an Austin Java during breakfast only to be told they were out of eggs--nuff said. You guys should really take a page from the playbook of some of the better run restaurants in town. How bout trying what used to be Houstons? (now Bartletts) I am not a restaurant manager, but you can tell a well run restaurant when you see one and from the zillion flies, amazingly disorganized waitstaff, cheap ketchup brand, lack of toilet paper in the bathroom, you can tell this place is in need of a drill sergeant. I understand that your waitstaff is college students, but you could help them out by TRAINING them! Owners, you have a gold mine if you would just do some serious firing, new hiring, training and management. As they say, you can only make it for so long on looks alone. I think I will go and cry now! read more

This was the first time I had been to Ski Shores since all of their "improvements" . This was also the last. Service was probably the worst I have ever encountered. From the time that we got there until I had to go find a server which was at least 10 minutes I just had a bad feeling. Two servers later, we are finally able to order food. Not once during the entire time that we were there were we ever checked up on for drink refills. Well, my sons food arrived about 15 minutes after we had ordered and mine was nowhere to be seen. I sat fairly patiently and continued to wait for another 15 minutes all the while not getting a refill on my kids drink or even an offer for another beer for me. When our server finally stopped by I just had to cancel my food and ask for the check. I used to absolutely love going to Ski Shores and as a native Austinite I have been going there for as long as I can remember. It is a bummer that my son won't be able to have that same feeling as I did. With any luck, Ski Shores will get the staff in order and get back to serving good solid food lakeside. Until then I will take my business elsewhere. If there was any way for me to put zero stars I would. read more