I was impressed by how clean and nice this location is. But aside from that, the customer service was exceptional. My friend's son hurt his back on a jump and everyone was so nice and attentive to him. They brought him ice and were constantly checking on him. My son couldn't get enough of all the options to play, he can't wait to come back and get his jump on! read more

I was really happy with the outcome of my son birthday party I just wish it was a little bit more longer but we all had so much fun and our host was great I'm not to sure how to spell he's name lol but he did amazing for Michael's birthday party thank you read more

Took the kids here with as a walk in right when they opened and be prepared because the lines to check in get LONG! Parking might be limited as well the later you get there depending how busy. We got 60 mins but it went FAST so I recommend getting at least 90-120 mins. Also if you want to save some money get the 2 for 1 60 minute deal for 2 people it's 50% off Groupon but make sure you have it for at least 24 hours before you decide to go. They do not take same day Groupon deals. The place is nice and the kids had a lot of fun. Keep in mind you do have to buy their socks which is $4 but you keep them and can use them over and over if you come back. read more

Absolutely horrible!!!!!!!! Don't make the mistake of coming on a Saturday...I'm assuming it's a Saturday issue and not an incompetent staff issue. People running all over jumping into others squares. People hanging out in the foam pit while others jump in with them. Absolute disregard for safety. Yes we sign a WAIVER because you have rules and personell that are supposed to enforce them. I watched as a 6 foot plus teenager knocked over a couple of little kids and the staff said absolutely nothing.. so I did.. do your job!!!!!!! read more

Enjoy the place. Convenient location. Just need to keep up with bathrooms regularly clean. The staff is friendly and very accommodating. My kids like being here a lot. read more

Worst experience ever I paid for an hr of jumping with my one year old bby . And I ended up being there for 15 minutes and left !!!! An employee there wouldn't take his eyes of me and my daughter and everything I did bugged him ! He said I couldn't jump . It's logic it's a trampoline park . I PAYED TO JUMP ! read more

Nice place for everyone. Lots of trampoline options, even for the big ones. The staff are friendly the place looked clean. The check in was very easy. I will definitely go again. I hope they sale coffee on our next visit. read more

Visited for the first time today. Place seemed clean. Went to Toddler Time (Tu/Th 10a-12p). They had the pit area and a side large "court" area open. Slides, mini basketball set up, and some pit blocks on the court area. Glad this is a time when kids under 5 can play without being jumped/landed on by bigger kids who don't pay attention. Per hour cost wasn't too bad, but the required socks cost too much. Unfortunately there is no safety session or instruction on how to land appropriately on a trampoline (only the Waivers include warnings). As a gymnastics coach I believe this is a necessary inclusion any time people use trampolines. read more

Do not come here! $27 for 1hr this place is ridiculous! First and last! Most expensive indoor playground I have ever taken my child!

I took my 3 year old son to toddler time Which is an awesome deal ,The facility was very clean but the staff was incredibly unhelpful. I asked multiple times if they can open the concession bar because my son wanted popcorn and they ignored me and told me that someone will be there shortly and no one ever showed up. They seemed more interested in their own conversation then the toddlers . This was a great deal for only $8 for two hours but the staff was a very huge disappointment. read more

Awesome and great customer service!!! Went today very clean and friendly employees. My younger son jumped in the foam pit and couldn't get out the employee literally brought a ladder for him to climb up and went above and beyond !!! read more

Had a good time, there were only a few minor points that caused me to give only four stars. 1. Employees didn't enforce only toddlers in the toddler area(a bunch of bigger children kept coming in and were a bit aggressive for a toddler play area) 2. They were really late on helping the party to get started 3. The host only had a small amount of time to decorate (but she did have help from the workers) Besides that everything was great. The employees were very courteous, they help make it a good experience and the were very helpful. For it being a Sunday, it was pretty packed but I think everything went well for a weekend party. read more

My 9yr old granddaughter broke her ankle here two days ago. I just think they need more staff to assure the kids are not running into each other. read more

We had a great time here! Kinda pricey but deff worth it. You will leave feeling g tired. The place was clean and the staff was friendly. 10 outta 10 experience. read more

Toddler time was so much fun!! My little man and husband had a blast!! Highly recommend coming to toddler time if you need to get all the energy out of your toddler read more

If you need a party ask for Emani!!! (I hope i spelled that correct) patient, understanding, fair! She handled a disaster of a bday party and pulled it off with ease! Thank you for for saving the party and tyank you to Sky zone for fixing the problems! Blonde short hair super long claw like nails!! Moms dads avoid her! She's so rude, impatient, and clearly ANNOYED! She was worst the the bday party! read more

Great experience at sky zone with my friends, the manager Ryan always helps us out and always has a smile on his face, great guy. Thank you Ryan read more

Such an amazing time and place, Attentive staff. Very clean place and it was safe when I thought it wasn't going to be I loved it and my kids did as well, we will be coming back again. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Riverside, California

This place was amazing. What a large, spacious environment. The facility was very clean. I loved the large snack zone with plenty of seating for us non-jumpers. There is also great amount of seating to watch your jumpers for parents. ot much waiting, easy check-in. Loved it read more

Sky Zone Trampoline Park - They are having a blast! - Trampoline Parks Near Me - Riverside, California

Your review helps others learn about great local businesses. A bit of a wait to check in for a birthday party. Seems okay so far we drove just to come to this location for dodge ball and basketball hoops read more

*****scam alert****** glo night xtra charges on top of high tickets will include cost of shirt $6.50 for color and $5.00 for white. also 4.oo for socks. which cannot be purchased online. oh and if you think your saving time by doing tickets and waiver online think again. a total of 15 to 20 mins was spent at the counter anyway because the have to enter each kid name to pull up the waiver. fyi if your kids have socks and a shirt already, it would be economical to recycle, reduce, reuse them! another thing is customer service sucks! will never spend another dime here! read more

It was excellent . I hope to go back soon ( my 10 year old son) Fun place . Kids always have a blast, along with getting some cardio in. read more

Great time at SZ with grandchildren! It can be a little dangerous. 7 year old got his ankle jumped on, but it wasn't bad. They gave our whole party, of 6, 30 free minutes, as compensation! BUT..... I used my credit card at the concession stand and.....at 2:00 a.m. charges started appearing on my account for Planned Parenthood, arcades, video game memberships, smoke shops, etc. Over 30 charges! For everyone who has been to SZ, you know that all of the employees are young!! I will never use my card there again!! JB read more

This place is set up well so it's easy to watch your kids and during the summer it's half price. The problem is there are plenty of people working here but not enough people working!! There was only one girl at the front desk trying to take care of a massive line of people. There were plenty of other workers around but no one was helping her and they have no one taking care of the concessions. Bottom line-mismanaged! read more

Sky Zone Trampoline Park - This is the area for parents to sit and watch their kids or two there was anyone there to sell to you which there isn't. - Trampoline Parks Near Me - Riverside, California

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6 year old loves this place. We have the monthly elite pass. Great way to burn some energy and get some exercise!

Great place for indoor fun. Gets my daughter out of the house this summer to have fun and exercise. The staff are friendly and attentive.

Normally my kids really like it here (2 boys ages 9 and 12) but today was not one of the greatest. Its a friday and it seems like they had 2 parties going on. The trampoline squares are one per jumper and they were so full. They had 1 dodgeball court going, foam pit and basket ball court. They were able to rotate around but still pretty full. Normally a great place to take the kids and let some of their energy out. Plus great deals on groupon. You should definitely try this place out, you just take a chance on the weekend that it will be full. We've even been to the Glow jump at night on the weekend and even that was not as packed as today. Still, try it out all, but get your Groupon first, also you must get groupon OVER 24 hours in advance to be able to use it. CANNOT buy it the same day of use. read more

Love this places, staff is so friendly very helpful with anything you need. There's always a Groupon perfect for the kids In vacation.

So I brought my 10 yr old daughter here for her bday & there is a GROWN man playing dodge ball with nothing but kids. He throws the ball dull force and hits her in the face. Why was that even allowed to happen? Why would they let an adult play with elementary school kids??? What did sky zone do after she got hit? Just pulled her off the court and continued with the game. All the other parks that I've gone to, seperate the games by age!! I will NEVER RETURN. read more

I am disappointed. I've been looking forward to coming to this place for several weeks. Everything was fine when we arrived and the place is satisfactory. However, when I took part in their "foam zone" I happen to lose the left "sky zone sock" in the depths. The lady working the station was kind enough to help me search for it. As the pit is quite deep and hard to navigate, we were unlucky finding the lost sock. I was told by the worker to go to the front desk as a delegate to negotiate for a new sock. They did not offer me a brand new sock but instead said I could BUY a new pair for $4! Outrageous! I politely declined the silly offer and spent the rest of my time there socializing with people. Then when it time to go to the party room for my niece's birthday they didn't have enough cups for everyone in the room and didn't provide us any more. What a joke. read more

Horrible experience I had recently for my daughter's 10th birthday , it was 4/30/2022 and I booked this party on 3/26/2022 Glow In The Dark I let the party planner know that my daughter invited her class which there is 30 kids they were fine with the amount of kids and where aware of it, the date came and on the birthday confirmation email it says check in at 7:30pm which my daughter's guest did come at 7:30pm everyone had their wavier signed and complete ready for the fun, jump time 8:00-9:00 and room time from 9:00-10:00 well that didn't happen they gave them their glow in the dark shirts and socks first which that took forever and the kids started jumping until 8:50pm these are 9 and 10 years old waiting all that time asking "when are we going start jumping "? It was very stressful which when you host a birthday party at a location it shouldn't be stress free it should be a breeze, already a late party due to glow in dark party which it should of start at 8pm not 8:50pm I had to text parents that Sky zone didn't start on time and kids' barley started jumping all responses of parents were WOW! My poor daughter was so excited to have her 10th birthday party there 85% of her classmates left early due to parents went off invite start and end time. We went upstairs with whatever of her classmates where left bought out cupcakes and she was never sang "Happy Birthday " with her classmates. There were tons of little classmates' little girls came up to me to complain that one employee keeps saying" weird things to them ". So, on top of all this mess there is a weirdo working at this location. We told manager kids couldn't find him and manager left home and didn't address nothing with that employee matter that's disgusting! I will never go back to this location or host no birthday party there. It's horrible that Sky zone never did nothing about this horrible experience. read more

Took my son here and we had a good time. Customer service wasn't great. No one seemed to be very thrilled to be working there.

Good fun place. My kids enjoy it every time. Only negative is that they do not honor same day groupon coupons.

After having a mighty disappointing experience at a different Sky Zone, I'm glad I gave this one a chance. The staff were fun and friendly, dodgeball referees clear, authoritative, and fair, place was clean and well kept. I admit I went in set on Sky Zones all being terrible, this proved me wrong. Great job guys. The facility is clean and well laid out so that you can see almost everything happening at once, especially great for parents or spectators who want to sit and wait at the central table/seating area. Nice, cool interior temperature, and something important that's starting to seem like a rarity in new locations... they have large, digital clocks mounted so you always know what time it is without having to consult a watch, phone, neighbor, or employee. Parents, your kids have no excuse for losing track of time :-) read more

Parents Please Be Aware. Do not send your child to this place unattended. My 16 year old son was playing basketball at this location and he was attacked by a group of more then 8 adult men. These men were demonstrating aggressive behavior well before my son was attacked. The establishment was aware of their aggression yet allowed these men to stay in the establishment. At some point my son was attacked. The staff did nothing to keep him safe! My son fled from the building for safety at some point. At this point the staff escorted the same guys outside behind my son. They not only did not protect my son in the establishment they put him in direct danger by putting these men outside with him. To make things worst, one of the staff ( Mercedes L.) pulled her phone out and recorded it instead of calling for help.This was a racial motivated attack. Racial slurs were used throughout the entire attack. This could have been prevented. The staff needs to be trained on how to deal with this kind of behavior. How to spot situations or people that could possibly escalate. read more

Great place for my kids. They really enjoy themselves each visit here! The staff is very fun and friendly. They are very patient with the children. read more

This is one of my kids favorite places to go to in Riverside. They always have a blast and they love all the staff members. I love that the staff always makes the effort to make it a fun time for the kids. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Riverside, California

The 2 stars is for the terrible customer service I received at this location. My friend and I came across a Groupon deal and we came by on a Thursday afternoon to get a fun workout in. Upon entering, there were 3 ladies behind the front counter and not 1 of them greeted us. Okay, no big. I walk up to the counter and there was a girl with short straight hair with two French braids on the top that looked at us awkwardly and didn't smile. She asked us if we had been there and she mentioned we needed to sign waivers. She didn't point us to where we needed to sign the waivers so I asked her and she pointed towards the direction of the computers in a "matter-of-fact" way. I'm already slightly agitated at this point. We signed our waivers and came back and my friend had to purchase sky socks. She paid for her order the the employee handed her her change and receipt and just stared at us. I said "her socks..." and she looked confused and finally gave them to my friend. In the middle of all of this, the two employees were standing to the right behind the counter just talking and laughing and a manager (she was a Latina woman in gym attire with a ponytail) came by and yelled out work stuff while we were trying to have a transaction. Okay seriously though? What is with this lacking customer service?! So back to the rude girl helping us, I ask her what the yellow stickers were for (we had never been here) and again in her smart know-it-all tone she told us to stick them onto our shirts. I walked away without saying thank you because I was over her completely. Also, no one wears name tags here so I'm so upset I didn't get any names! Now, for the establishment itself. It's a half-clean indoor trampoline park. There were bits of trash on the main jumping area which made it kinda gross. The tables near the Sky Cafe were all sticky and gross, I feel like no one does anything around here to maintain the place. The guy who was in charge of the foam area was really informative, friendly, and nice. He explained everything to us and gave us tips and pointers of how to crawl back out etc. It's super fun jumping into the foam pit but it is so hard to get back out if you're out of shape lol. The main jumping area was my favorite as you can just jump around and do tricks and it was a load of fun. A weird but true observation, the majority of women that worked here were rude, there were maybe 2-3 girls that were friendly. However, all the males were nice and friendly, what was up with that? Anyway after we finished jumping for an hour, we went to the Sky Cafe to purchase dippin dots and the girl at the counter lacked service also. She was very bland and communicated minimally. In a nutshell, if I didn't pay attention to the service, this place is really fun to jump at. The people who work here however, really need to learn a thing or two about customer service. It would make people want to come back. read more

Thank you to the wonderful staff at skyzone riverside!!! From the warm welcome to the awesome party hosts Bree and Charlotte...my daughter Jillian had an amazing 11th birthday!!! My daughter even received a gift from the skyzone staff...totally unexpected but very thankful since we will be back!! Thank you for making Jill's 11th birthday a "Jumptastic" time!!! read more

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Sky zone is awesome well worth the trip I would recommend this place for all families. Love this place