We had our team bonding event here yesterday and it was a 5 out of 5 experience! Chris, the assistant manager, went above and beyond to make everything run smoothly. He made organizing check-ins for all my players incredibly simple and ensured we had easy access to a table area for both players and parents, which made a huge difference for our group. His warm and welcoming attitude really set the tone for the entire event--it made everything feel fun, relaxed, and well put together. All of our guests had an amazing time and have been raving about both the experience and how well everything was coordinated. Highly recommend for group events! read more

We had a birthday party for my son. I'm not sure why the reviews are so bad, we had a great experience. Our host was Anthony. I didn't catch the name of the young lady who checked us in and the other lady checked us out but they were both also very sweet. It got pretty busy but Anthony still checked in on us multiple times all while checking people in and running around working on other things. We were impressed with his level of professionalism and attentiveness as we had a fairly large party. We made sure to tip him. The facility was a decent size. It's closed in so it would be helpful if there was a little more ventilation circulating or air fresheners throughout the facility. It's smaller than Sky Zone and they should probably have more people staffed to watch over kids playing at each section. The staff that are there are working hard and busy so kudos to the entire staff I witnessed going back and forth all day. Every staff member we encountered was pleasant and respectful to the adults and the kids. Our package was convenient, we had party bags, ice cream sandwiches, pizzas and drinks. I would have a party here again if we can choose to have Anthony as our host. He made sure our experience was pleasant with no worries. read more

We had a team party here tonight and everything was great... Our host Anthony did a great job and checked on us often. I really appreciated that they let us bring in our own food and they weren't crazy strict about the time frames and let the girls jump the last half hour of our party. Some places do not allow that and only let the kids jump for one hour and then you're stuck in a party room for one hour. I really like this place for parties and we will be back. read more

Rented a party room for a birthday, it was like a sauna. Asked if the AC could be turned on, they said it was. It was like 90* in the room. Don't know how they haven't been shut down by OSHA. read more

Took my son today (despite the negative reviews) since he really wanted to jump and I was pleasantly surprised. The place was clean (even saw the gals there cleaning) and they had a few small vending machines and counter for sodas and water. Lots of jumping areas. We will be back! read more

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I had my kids' birthday party here on Sept 27, 2025, and the whole experience was a mess. I paid a $120 deposit, but at the end of the event my total was still $614.15. I asked about it and was told it included my deposit, but later found out it was actually a $120 "tip" I never approved. The receipt doesn't even say it was a tip. When I called the next day, management didn't get back to me until three days later just to tell me they couldn't refund it. On top of that, the party was chaotic. The place was understaffed, check-in lines were long, and items included in the party package (pizza, drinks, goodie bags) didn't come out until 40+ minutes before the two-hour party ended. For what I paid, the service and organization were unacceptable. Between the overcharge and poor service, I left completely unsatisfied. I would not recommend booking a party here. read more

Update: this place really worked on itself. There are bounce houses in previously under utilized spaces. There are so many obstacle courses and ways to keep the little ones busy and off screens! I was so impressed by the improvements that were made by this place. I absolutely recommend it to anyone looking for something to do with the family! read more

Get Air Moreno Valley - Swings! - Trampoline Parks Near Me - Moreno Valley, California

Had my daughter's 10th birthday at this business today and it was well worth it. Two hours of jump time w ten wristbands, ten socks, 2 pizza's/sodas. Mr. Anthony was a big help in every way, very attentive while handling business with other customers. Man's got multi tasking down to the T. Whatever y'all pay this gentlemen, double it, and lock him down before he inevitably progresses, at least he'll stay longer. lol. Thank you Anthony!! read more

There was a gentlemen hosting our friends party and he was very attentive. I don't remember his name but also I had spilled water and had asked for a rag and he brought out a mop and cleaned it for me while reassuring me it was ok, so sweet read more

Toddler time was amazing. My daughter and her friends had the best time they kept the kids really busy the employees there were so kind good with the kids. read more

Get Air Moreno Valley - Baby shark event for toddlers - Trampoline Parks Near Me - Moreno Valley, California

Just had our sons 10th birthday here and everyone had such an amazing time. First and foremost gotta shout out the guy they had running our rum upstairs for the VIP room, GIO. Such an awesome, polite , and welcoming host. We had a really big, bougie, and needy group and he handled everyone like a pro. Constantly kept checking in on us and was actually excited about his job. I'm a business owner and I respect the hell out of that. He had true pr8de in his job. Bragged about all the new add ons and add one coming soon. He set the tone for the day. The kids had a great time. The venue was awesome. They replaced a lot of their old trampoline space with bouncers. Great idea. We lopk forward to coming back when the back area opens up. Thabks for blessing our son on his birthday and treating us and our guest like true VIP read more

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Great Spot for Kids to Burn Energy! My kids always have a blast here! It's a fun, active place for them to jump around and get their energy out. They recently added some really cool new jumpers that the kids absolutely love--definitely a nice upgrade! A great spot for playdates or just letting the kids have some fun. read more

So we came back to this location for a birthday party. And let me tell you. The experience was 100% better. There was only 1 person working and he did a phenomenal job. Very kind, attentive, patient and WORKED the whole night. He didn't just stand around doing nothing. He was cleaning,, stocking the cold beverages, moving stuff around all the while being available of the party that was going on needed anything. The place was overall clean. And will be going back. read more

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Dirty, Rude staff. Trash hair all Over like it hasn't been vacuumed and no employees supervising the jump areas. Pieces of the ceiling falling off with sharp edges some of the debris was actually in the trampoline. They turnoff the lights at 7 but some areas are so dark and again no employees supervising it seems very unsafe. This place was Clean organized and staffed a few years ago now it's falling apart and nasty and seems like the ceiling is going to fall off and really injure someone. Don't go here read more

Get Air Moreno Valley - Ceiling falling off onto the trampolines in various areas the place was filthy - Trampoline Parks Near Me - Moreno Valley, California

Its really too bad that yelp doesn't let you chose 0 stars as an option because it would be really helpful for this review. We were so excited to take out, kids here for the first time and when we got there we were extremely disappointed. When you first walk in, there's only 2 computers to register at which we got to stand in line for almost 30 mins for. After filling out our registration, we stand in line to pay for our kids to jump. It comes out to roughly $50 for 1 hour. I mentioned a coupon that was available online and the kid had no idea what I was talking about which was annoying but whatever....After paying, were hearded like cattle over to this abandoned looking area with like 3 sets of cubbies and looking further back down the end of the building what looks like what used to be an arcade but now a sad dumping ground for old games that dont work. So our kids put their $4 socks on and take off. As im following them, I realized I needed to run out to my car for something and come back to find them and I just walk right in. It blew my mind that there was ZERO security or wrist bands or anything indicating that I was someone's parent and already paid which then pissed me off that I actually paid instead of just walking in since that was clearly allowed. What realllllllly concerns me is the fact ANYONE can just walk right in and snatch someone's kid! Again, ZERO security watching for people coming in and or leaving. Shame on you Get Air. That SHOULD BE TOP PRIORITY! I really want to pull my Karen card and speak to someone higher up about that. I didn't feel safe taking my eyes off my kids for 1 second bc of that unfortunate fact. After about an hour, my kids are dying of thirst of course so I brace myself to find a snack bar and spend $10-$12 dollars on a simple drink for them but to my surprise, THERES NO SNACK BAR. NOTHNG. NADA. ZIP. There are however empty vending machines conveniently located in the abandoned cubby/empty arcade graveyard area. So that was kind of Get Air to provide. Thanks for that. Not to mention, ZERO NADA ZIP soap in the bathroom. And empty hand sanitizer dispensers attached to pillars around the place. Which then leads me to think, every single person walking around in this building, hasn't washed their hands after using the bathroom INCLUDING STAFF. GROSS.....and my kids are literally swimming in a pit of foam full of germs. COOL. This place is DISGUSTING and after the no soap incident, I walked up to the counter where I paid and asked to speak to a manager and was told there wasn't 1 available to me but they'll let someone know about the no soap. Thanks kid with no name tag so I can't even name drop here. I will NEVER come back, allow my kids to come back and will let everyone know that unless you'd like to fear you're going to end up on a Netflix special where your kids been kidnapped in broad daylight, end up with hepatitis from how dirty it is, have your kids possibly pass out from dehydration because there's ZERO beverages sold there, and spend an arm and a leg while doing all this, DO NOT COME HERE! Im attaching my receipt as proof we did come today, im hoping someone will see this and do the right thing and refund my money. I really wish I would have provided photos of this dump but unfortunately due to my fear someone was going to snatch my kid if I wasn't watching their every move, I wasn't able to. read more

Get Air Moreno Valley - Trampoline Parks Near Me - Moreno Valley, California

From a child's pov, this is perfect to run wild and play free. The trampoline park is huge and has plenty of room to live your best life, lol. It's about 3 or 4 play areas for kids to play Basketball, jump into foam pits, and do whatever else they do. But, I must say I wasn't impressed with the upkeep and quality of the facility and equipment. Wear and tear are to be expected. However, staff wasn't readily available for basic questions so it was organized chaos. It's obvious, this business needs restructuring along with customer service training. I can say with all possibilities considered I won't be returning it was too many obvious reasons why this experience wasn't the best, to say the least. read more

This place is disgusting. Trash everywhere, even right after opening. Carpets and floors hadn't been cleaned only two staff members so nothing is being cleaned at all. Shoes can be worn in any area. Bathrooms had no paper towels and no slip on shoes to use while in there. Watch out for the gum ground into the carpet as you are in socks.. the two staff members on were very nice.. but definitely not a whole lot they can clean while checking people in. read more

Get Air Moreno Valley - This was right after open on one of the bouncers and even in the bathroom there was cob webs. The floors had gum ground into them as well. - Trampoline Parks Near Me - Moreno Valley, California

This trampoline park has your standard safety waiver. You'll need to complete the forms at the computers when you walk in. After you pay at the register, they'll give your their socks to use and send you off. The play area itself is clean and fun. The party areas are short on supplies and a bit disorganized. The bathrooms are unkept and missing standard hygiene items, they're just plain gross. Skip! read more

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This place is huge!! Very reasonably priced and hardly anybody was there on a Friday afternoon. My friend and her son joined me and my daughter and we had a blast! Definitely a new hangout spot with the kids. read more

I've been coming to this location for a while, and it's always looked pretty run down. Recently, they had a change in management.And the place is looking a hundred percent better. The new manager is fixing the place up and the customer service has never been better. Thank you. Great time at the toddler time! read more

Get Air Moreno Valley - They play movies now - Trampoline Parks Near Me - Moreno Valley, California

I love it's a large open space for the children to play. It's COLD ASF in here, uncomfortably cold. I provide supervised visitations so i am here 2-3 hours bi weekly. For over 2 months the vending machine had not been restocked on top of not having hot food or snacks to purchase. Some of the mats are ripped and coming up from the floor in the jump area which is hazardous. The restroom is always disappointing, I dread going in there. The ceiling looks to be coming apart. As a business owner myself I can tell when something is a money grab or when management is not passionate about the their business anymore. Can y'all at least turn the heat on 70°, 53° is crazy! read more

I don't understand why these types of places in CALIFORNIA are always like this! Texas and Idaho have beautiful facilities for families, but good old CA has to be beat up and run down. There isn't any other trampoline park unless you go out to riverside. Dirty, beat up, and needs work!! read more

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Visited for a family friends kids Bday and wow...either they are severely understaffed or they do not care. Either way it was not the best, hospitality for a private party room was underwhelming, bathrooms were not clean and smelled like a back alleyway but at least they had toilet paper u guess, no staff watching to keep an eye out for people/kids coming in or out. Not only into the building but also into the "jump park" no "refs" watching to make sure kids or adults for that matter weren't doing anything unsafe or inappropriate. No one checking if people were wearing wrist bands, and only saw one employee one time fix a pad that had fallen down, I had my own kids fix 2-3 pads that had fallen off. Again not sure if it's was just a visit on a bad day, or severely understaffed or just plain don't care but I'm hoping it's not the latter. I hope this place gets their act together but won't be visiting that facility any time soon. read more

(Went a few months ago: here's my experience) This place needs to be shut down and redone. There are so many safety hazards and barely any staff to monitor what's going on. Kids can get access to places they shouldn't (like under the trampolines) and that is not good. Also wires are exposed all over, restrooms are usually dirty or out of supplies and if you look up at the ceiling it's practically falling. Can't blame the employees, but management definitely needs to do something before someone gets hurt! Update in May: a Karen messaged me to inform me that improvements have in fact been made ! Glad to hear it! read more

Get Air has NOT remodeled any of the spaces since Hangar closed. - No obstacle courses or ninja activities - no slackline or fidget ladder - Rock Wall closed - Giant Air Pillow removed They do have: - large trampoline arena - two dodge ball areas - toddler zone with foam pit I'm looking forward to the addition of new activities after they remodel. As it is right now, kids were bored after 30 minutes. read more

Get Air Moreno Valley - Main Trampoline Arena - Trampoline Parks Near Me - Moreno Valley, California

I have no idea how this place is still open. Yes the kids have Loads of fun here but you better keep a good eye on them if you bring them here for safety reasons. The roof is literally falling apart and leaking on its customers. There is no staff maintaining the safety of the jumping areas for over crowding and bullying. Yes! Bullying! I watch what looked like middle schoolers snatching balls from the younger kids hands and making them cry. The fencing is coming apart and exposing sharp edges. The place is filthy!!! I do see some staff members (a young man with dreads) busting his butt trying to clean and changing out the garbage and policing up the dodgeball's that made it way out the dodgeball area. But he was literally the only one giving a sssshhh. So KUDOS to him. Also who is checking the time of what customers pay for. I could literally pay for an hour of jump time and stay in there for 3!! No one is checking. read more

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Great concepts. This is a trampoline park. They offer great party packages the birthday party rooms are equipped for your party needs . The rooms upstairs are cool because you can see the entire park. Now i think the bathrooms could be more clean and renovated. More security at the front door. This place services children so i think creating a better security system would be ideal. One cool thing they set up massage chairs around the park for adults to sit on and pay for massage while watching kids this is an awesome idea. Also again i would have to say cleanliness is an issue here. Parent's security is also a big one for me. Also not much to offer regular people whom are not a party. read more

My Kids love to come and having Fun here, my oldest was having huge concerns about Ceiling hanging about to falling, lots debris everywhere. How Get Air passed safety check from city of Moreno Valley / Fire Department inspection ??? Will never back here again until this fix. read more

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Lots of thing in disrepair, no supervision, lots of safety concerns, bathrooms smell terrible, no toilet paper and dirty. Trampoline padding is missing and or falling off, ceiling insulation is falling down, basketball hoops have no padding... only staff here is at the front seat no one in the jump area. Only plus is they don't keep track of how long you are jumping for. read more

Get Air Moreno Valley - No supervision. - Trampoline Parks Near Me - Moreno Valley, California

My daughter loved this place, host are very nice and knowledgable. Will come and visit more. Thank you! read more

From the minute I stepped into this location there was a strong smell of urine and the floors were dirty. Lucky for me I just dropped of my teens so they were the unlucky ones that had to deal with the smell for two hours. When I picked them up I used the restroom and it wasn't clean, they complained that the smell was all over the facility. For a place that's going to be hosting 100+ kids at a time there should be better cleaning and sanitation routines. read more

Urine on the pads, no Working AC. This is thr third time ive came here and they still cant fix the maintenance issue. I didnt write a review before because it was a slow weekday the last two times. Here we are on a busy Saturday and im amazed folks come tonthis place. Dear Management. There is a speaker wire hanging from the ceiling within reach and this place hasnt been cleaned in months. Whats the reasoning ? read more

Get Air Moreno Valley - Trampoline Parks Near Me - Moreno Valley, California

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WE HAD AN AMAZING TIME AT GET AIR! It's under new management- Jay was WONDERFUL. So kind and welcoming. The trampoline park was much cleaner than we have seen it in the past. If you haven't been since it switched ownership I highly recommend you bring your littles here! Weekdays before school is out is so perfect to expend some energy! read more

We ended up booking a party for my son there yesterday. Everyone had a great time. 3 of the children that attended want to have their party there now! The party room was spacious. The AC worked great. The host was kind and helpful. The trampoline area was awesome (as usual). Overall it was a great experience. read more

Get Air Moreno Valley - We were able to bring our own decorations. - Trampoline Parks Near Me - Moreno Valley, California

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Had my son's birthday party here last night and everyone had so much fun! He had so much fun, we he didn't want to leave. The GM Mark was so friendly and super accommodating with our party. Our party host Jaylyn took care of us really well and the rest of the staff was very nice and friendly too. I definitely recommend having your kids birthday party there! I did have to take off one star tho, because one of our guests asked an employee for toilet paper for the womens restroom. The employee gave her 3 toilet paper rolls and asked our guest to replace them. Which was weird... Overall tho, all the kids and adults had a great time! read more

Godbaby's birthday was here yesterday and it was great! Employees were nice and check in was super easy and hassle-free. My kids had so much fun running around and trying out all the activities they had to offer. Overall, fun place to take kids to let out all their energy! read more

My boys had a great time! Drenched in sweat after their first hour! Great spot to wear out the kids! Pretty clean and the staff was friendly and very helpful! read more

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So I planned my daughters 7th bday here. Cheapest package still runs over $400 after everything. We had a horrible experience. This place is DISGUSTING, DIRTY, POOR KEPT & the employees including the manager are even worse. They assign you a "party coordinator" who doesn't do any coordination at all. She popped in twice to see if we were okay and needed anything then a third with her broom and cleaning supplies to kick everyone out. Mind you we were 5 mins over. Didn't even give anyone an opportunity to get their things together everyone was rushed out. Isn't a coordinator supposed to coordinate the party? Including the schedule and how things are being taken care of?Paying this much and having such a crappy experience is not what I expected. I spoke to the manager and all he had to say was he was sorry I felt that way. They don't have a kitchen or any food in the vending machines I found that out when I went to try to order more pizza. Also if you try to bring outside food they charge $50. This place needs to be shut down as there are several things that need to be repaired or just cleaned in general. Take your business elsewhere because this place doesn't appreciate their customers at all. WORST EXPERIENCE EVER!! read more

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I like this place with my family to go as a kid I always went and had fun, the only thing is that it is expensive but for a good reason

Wonderful place to bring your children They had a wonderful time and didn't want to leave read more