Really great service and helped setup loyalty account for free stuff. She was really nice and helpful some lady from night shift .

** Quick and Easy ** ** Monstrous Slices ** ** Minimalist Design ** Slice Factory has ginormous slices of pizza and they are fantastic! I was driving and this place caught my eye. Stopped in and less than 5 I had a huge slice of pizza in hand. The girl at the counter was friendly and kind I should add. The place clean and has Easy access through the gas station. If I'm in the area again I'd stop in for a slice! read more

Slice Factory - Pizza Near Me - Melrose Park, Illinois

Carmen was so sweet , and got us our food right away . 10/10 Service . Good pizza and fries

Just spent $52 here and one of the things I got was an $8 sausage pizza. 4 pieces of sausage for $8? Lol shouldn't be called sausage pizza if this is what I get. Very disappointed. read more

Slice Factory - Sausage pizza with barely any sausage - Pizza Near Me - Melrose Park, Illinois

Super delicious but a little pricey. I grabbed lunch here today and it was quick and tasty. I love ricotta on pizza and the crust was a buttery cracker reminiscent of Providence pizzas from my college years. I'll be back when I hit the lottery...(I hope that's soon.) 8 bucks is a little high for that slice. I'd pay 5 all day long. read more

Slice Factory - Tomatoes Spinach and Ricotta slice yummy!!! - Pizza Near Me - Melrose Park, Illinois

Worst experience ever , walked in this morning order a slice of pizza and a drink , girl in the counter unprofessional, she had costumer waiting while she was conversating, costumer were mad cause she didn't even had the fountain machine and there was no ice, asked couple of time for my pizza she looked confuse , another costumer walked in she handed them their pizza before me . She has a horrible attitude and no costumer service at all read more

I wound up going here because of 2Good2Go, and when I walked in I was greeted by Cindy. Cindy was nice, very attentive, and took care of my pickup super quick. She had me in and out within a minute or two, with a smile on her face the whole time. Appreciated the food because I was stuck in traffic for quite a long time. Thanks! read more

When I saw that slices were $7, I was a bit skeptical. I routinely eat half of a large pizza by myself. Well, not all pizza is created equal. I come from NY, and our pizza is so thin, that you fold it in half, sort of a U-shape, to give it the structure to make it to your mouth. Each of these slices, while probably larger than the ones I'm used to, are also twice as thick. I'm guessing that each slice is equivalent to a loaf of bread, with a decent amount of cheese, sauce, and toppings. It wasn't the best pizza I've ever had, but there's the old adage that quantity has a quality all its own. It also was better than the average pizza I've had. So I would go with the largest ,above average, pizza that I've ever had. Easy parking, friendly service, and a restaurant comparable to a large subway. Not a place for a fancy date, but nice enough to stop by with a coworker during lunch. read more

Expensive for the quality of the pizza plus with the "it is what it is attitude" we'll definitely be sticking to the berwyn allocation read more

Slice Factory - a slice of cheese pizza in a box - Pizza Near Me - Melrose Park, Illinois

I opened my salad and this is what literally popped out... how am I suppose to add dressing to this and mix it the dressing and the bread all crammed in this little container..... for what I was charged the container could have been a bit bigger and the bread and dressing could have been outside the container read more

Slice Factory - Factory Salad - Pizza Near Me - Melrose Park, Illinois

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Yesterday I placed an order through the app and it says FREE delivery with all app orders. As you can see in my photo, I was charged $4.95 for delivery. Also, I placed the order on a Monday for delivery on Saturday. I called on Thursday to verify my order was there and lady says yes we have it. Saturday 2PM comes and no pizza! I call to see if they are on their way and they have no record of my order at all! (BTW, this same thing happened to me on Superbowl Sunday!!) How does that even happen?? I am giving them 2 stars though because after I called they did come quick and even gave us a free pizza for the mix up. Food was fresh and hot! Just wish they could have delivered ON TIME. Also, why advertise free delivery with app orders if clearly it charges a delivery fee?? I reached out to Slice Factory by email with no response which is why I chose to write this review. read more

Slice Factory - Pizza Near Me - Melrose Park, Illinois

Came here for a slice of pizza and everyone seemed nice. The pizza looked cold but it was sort of presentable I guess. Anyway I got my slice of pizza and went to my car to eat it. There was about 3-4 black hairs on my pizza. Considering I've driven 50 minutes I wiped the hairs off with a tissue and still ate it being that I am starving and this restaurant was Plan B for pizza. Anyway glad I won't be returning to this location again as the hair on my slice wasn't worth the drive. Will not be coming here again. Pizza lost quality over the years tastes really old read more

Slice Factory - My pizza which had hair near the crust so I'm not going to eat - Pizza Near Me - Melrose Park, Illinois

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Ummmmm, NO! Two slices of pizza = $15. Pros A big slice of pizza. Cons 7 tiny dime sized pieces of sausage on a HUGE pizza slice Probably about an OUNCE of meat all total Cheese overwhelmed the sausage Taste was meh! BIG does not mean better, didn't finish it. Super disappointing! Do not recommend. Rosati's in LaGrange Park, sorry I was unfaithful. You still WIN the pizza competition. read more

I had a customer service issue that was completely unresolved when it could have been . The buy a jumbo slice get a jumbo slice free (online ) promotion is counterfeit . Even if you can prove that you purchased a slice on your app , you can't redeem your "free slice" . 1. The manager won't honor it . 2. The app doesn't save your promo code 3. The associates don't have enough knowledge on promotions to give customers considering nor accurate information. Cheap read more

Came here today 06/29/19 with my Mom for lunch. We've been here before but its been over a year. She had a steakburger and I had eggplant parmesagn which is no longer on the menu. They will make it by special request. Mom said the hamburger was good and I thought the eggplant parmisagn was good. Mom really likes the waffle frys and I agree they are delicious. For $10.00 you get an enormous serving of eggplant with pasta underneath. I asked for extra marinara and they provided it. This dish does not come with a salad, I think it used to. They do offer a variety of salads on their menu and next time I'll get one of those. They provided a long bread roll with the meal but it was stale. The restaurant is very basic plain inside and very small. Its clean and the bathroom is clean. Its just a little store front off of North ave. One would think its a dive but it definitely is not. Some of the seats are ripped a little bit but thats ok when I go out to lunch with my mom. The service is excellent, attentive, professional and fast. read more

Slice Factory - Eggplant parmisagn - Pizza Near Me - Melrose Park, Illinois

One of those large slices, but pretty meh pizza chains. Doubt I'll be back. The staff were pretty friendly although it seemed odd that they cared so much about whether I was eating inside the restaurant or doing take out then proceeded to give me looks when I decided on take out then ate half of it inside the restaurant while I waited for a ride read more

Slice Factory - Garbage Slice - Pizza Near Me - Melrose Park, Illinois

Slice Factory is a must-visit pizza place if you are here or planning to visit Melrose Park. All of their food here was perfectly cooked and made to order. They have a huge variety of flavors and styles. They overload cheese, sausage, pepperoni, Hawaiian, and others. All of their pizza is affordable and has reasonable price. I am also amazed by how big their serving is for pizza, it is like in a jumbo size. You can also order their chicken wings, fries, sandwiches, mozzarella sticks, salad, and beverages. Everything was on point. They also have Lemonade, Iced Tea, and Sodas. What a great big menu. I ordered their buffalo fries, mozzarella sticks, slice-a-Dilla, and a glass of root beer. I am really amazed because they serve my orders correctly and on time. Their serving is large and fair. Definitely my new favorite pizza spot! They are way cheaper than other pizza places around the area. No wonder why their place is always busy. Their location is very accessible and near other popular places and shops. You can also order online and they will deliver it to you. Very convenient and family-friendly spot. Their employees were great, nice, and decent. All of them are working so fast and always helping the customers. All of them are well-trained and fun to be with. You will not be disappointed with their service. I would definitely pay a visit again soon when I am nearby. Can't wait to try other food and explore their menu. Hoping that I can bring my friends and family next time. Thank you, guys! Kudos to all the staff. read more

This evening i ordered $28 worth of stuff in this restaurant and it was such a horrible experience, i received 2 burnt sausage pizza and i ordered 2 salads, one with chicken and one without. i got my order wrong.. mind you i was picking up my order and had to go twice and when i went back the idiot cook who looked 12 years old acting as it was my fault. the young guy at the register was completely lost i thought he was mute at one point. i've been ordering from here since 2013. NEVER AGAIN!!!!!!!! read more

This place is stupid. And I ain't just saying that because I used to come here pretty often when it was Bacci's 6-7 years ago. I was indecisive when it came to lunch options so I decided to take a flyer on "Slice Factory" (believe you me homie, the food tastes every bit as large-scale manufactured as the name suggests). I thought it was still as simple as you order a slice, they box it up and send you on your way. Instead, I place my order, then I'm sent to the other side of the counter to wait. I waited some more and I realize it's because they eventually send someone to throw your slice in some dumbass oversized toaster oven before giving it to you, and the pies you see in the window are really half-cooked. Yo, I only get a half hour lunch break and I already rolled the dice venturing this far from the workplace. What is this f**kery? I get it. They want your slice to be piping hot with crispy edges and whatever. F**k that. Bacci's pizza was good without having to do that. This didn't even help. The bottom of my slice had more blackened spots than I prefer. You can get away with that sh*t in a brick wood-fired oven, but this ain't that. The taste overall was of glorified Tombstone frozen pizza that I left in the oven too long 'cause I was prolly drunk. And I also had to spend precious time on my break waiting for it to cool, on account of their unnecessary oven tactic, so I didn't burn the roof of my mouth. Then quickly had to cram it down my face hole before my break ended. Not for me. That $7 plus woulda been better spent elsewhere. read more

Better than Bacci's. I for one am glad Slice Factory moved into this location, despite the fact that there's still a Bacci's sign outside (??). I had a pleasant enough lunch here to justify returning once a month, give or take. Pretty good 'za. I opted for the meatlovers, which true to its namesake came with pepperoni, sausage, and bacon. Like Bacci's before them, the slices are gargantuan, certainly not a one-handed item. I found if folded Brooklyn-style, the super-slices were much easier to manage. When I stopped in, I was greeted warmly and offered a special--5 wings for $3, which is a pretty good deal, especially considering how many sauce choices they had (I counted at least a dozen). In fact, I was so impressed with their boneless wings that I wouldn't hesitate to come back here for -just- wings. I got these, with my meatlovers slice and a pop for $10 even, a terrific value. The pop selection is their own Slice Factory brand, but there's a good variety (cherry cola, orange, lemon-limeade). Plus points for having complimentary hot sauce cups by the register, along with the requisite red pepper flakes and crumbled parmesan. Staff was friendly, much more so than the previous owners. And I totally dig the 'Entourage' wall graphic, not to mention the Chicago sports neon signs! I can't in good conscience award them 5*, as some of the dining room chairs are in disrepair, and there are (for whatever reason) drink machines plugged in, but not used. One appeared to be an espresso maker, another was an energy drink dispenser, along with several others odds-and-ends that were collecting dust. Far too much clutter going on here, best clean up yo sh*t, Slice Factory! read more

Ariiiight, I'm not gonna lie - I totally did it for the 'gram. All about those photo opps! The slices are HUGE! The pizza is good, not great. I'd go here again with someone who hasn't had a huge slice of pizza, or if I wanted a good deal - good price for a huge slice! If you're a pizza snob....probably not the place for you. I did also get an order of wings, and they were KILLER! I rarely have wings, and I decided I was in the mood so I got just 5 to try, I could have ate way more. I went for the chipotle ranch sauce cuz I was worried I'd pick something too spicy - I could have gone a little hotter, but that sauce was tasty! read more

The pizza is pretty good actually!!! Giant slices bigger than your head!! And the parm wings to die for!! I love extra crunchy wings and the flavor burst.. yum!!! I definitely recommend this place to at least try once! At least for the Instagram photo op to show off your giant slice!! read more

Slice Factory - Pizza Near Me - Melrose Park, Illinois

Pizza by the slice, couldn't be any better then here! Plenty of choices to choose from. Just wondering how their other food taste.

I ordered 2 slices of their supreme pizza. Omg I could of fed both myself and my fiancé with 1 piece it was pretty greasy though and rather bland tasting. Asked for black olives on as well and they were carelessly thrown on there after the fact. Also got mozzarella sticks. Not even edible. Cold and the mozzarella in the middle felt like I was eating a string cheese out the fridge. Not hot and cheesy like a mozzarella stick should be 1 star for the food and I added 1 star for the quickness of the food. Note to the restaurant. Don't use microwave to heat mozzarella sticks read more

Started slicing their pizza in 10 pieces vs 8 without changing the price. Goodbye value, next up cheaper ingredients and worse taste. Sad, it was a good slice, I don't get why places dont just raise the price to keep quantity. I guess they are catering to the lowest common denominator. read more

Terrible customer service! I ordered this off of Door Dash and later forget that I didn't order a drink. I called immediately afterwards and explained the situation to the employee to. I've worked at a pizza restaurant before so I was just expecting to buy a 2 Liter n tell them to leave it with my order, but what do i get, a 15 MINUTE HOLD. I then only hung up after that due to receiving a text notifying me that my order had been picked up. I called immediately, obvious frustration in my voice, and the guy tells me "ope it just got picked up"! IT DEFINITELY could have been avoided if only I could speak to them! Btw, beware of their terrible hold tone. read more

They donated 4 pizzas to a work event! The pizza was great, more than enough, and it was huge! Everyone loved it. We are a nonprofit, and it helped a lot. read more

This place is nasty and the staff is very rude. After waiting for an hour and a half for my pizza, it was not what I expected. After 3 calls and threatening to cancel my order, the driver finally came = service is horrible & slow It was very dry, cold & burnt. I had to give it to my dogs. The so called cheese fries were cold, soggy and nasty as well. It tasted like my food was sitting there all day or leftovers from the day before = food was cold & nasty Staff was rude. Bottom line, they are overpriced and understaffed DO NOT GO HERE unless you want to buy an expensive meal for your pets. read more

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Enjoy this place. Food is not only convenient but also good for a quick meal. We like the walk-in slices or the to-go ordered food at night. Always a go-to place for us after a long day of work! read more

How long this company has been around? The pizza was the worst. I ordered a veggie. They basically made cheese pizza first and added minute raw veggies on top that fell right away when picking up the slice. No sauce at all! I hated it! read more

The pizza might look good an taste ok but after your all done with it prepare to get a stomach ache an throw it all up, me and my son ate here twice and we both had gotten sick .we won't ever be coming here again. read more

Pretty good pizza! Eat a slice from here and you are full. No worries about small slices here! Taft, affordable and quick. Give them a try! read more

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I don't know why some of the bad reviews, I loved it here. The food was fresh and the portions huge and not undercooked. The price can't be beat and so I would come back for sure! read more

Slice Factory in Melrose Park has great pizza and is in a great location! I got an extra large pizza for a group event and it wasn't long before it was all gone because that's how tasty it is! I would also get cheese or sausage pizza after class at Triton. Thanks for your delicious pizza! read more

Just stopped by to buy two pizzas and was rudely told they don't accept $100 bills. I guess they don't serve big spenders. I won't be back. read more

I was told that Bacci is no way afflicted w Slice Factory; so my review is not regarding Bacci & their quality of food.

I placed my order at 9:55pm, called back at 11:15 and was told the driver left a while ago. He finally shows up at 11:45 and I asked is the pizza cold. His response was he threw in a brownie. Hmmm ok my guess is that the pizza is cold. He leaves, I open the box and of course the pizza cold as ever. I call the restaurant and the lady tells me I can have 50% off my next order. Ummm, no thank you I wont be ordering again, I want a refund. She says if she give me a refund he has to pick the pizza back up. Ok, tell him to come get it, theres nothing I can do with it she says ok, ill let him know and then call you back. Its 45 minutes later and no phone call and of course they are closed. Very poor customer service. For the price you would think they would have their shit together. read more

We love their pizza, we order it go just about every pay we have. Actually maybe I'll order some now for breakfast!!! On time friendly delivery, always hot and made to order. Try their rewards program for free food and coupons. Also, save money by ordering online. read more

Great customer service I wanted a particular slice of pizza they provided it at no additional cost the young man at the counter was also very pleasant. read more

the tacos is good service good the milaneza torta is !! like rubber or plastic!!! not recomended!!! thats why i give 4 stars