This location doesn't accept any ID other than passport identification for foreigners. This means no Canadian drivers license, Nexus card or TWIC card. My friend is almost 30 and they went out of their way to deny his buying alcohol. Just an FYI for those with friends visiting from out of town. read more

This was the WORST Smart and Final experiences ever! The lines get so long, one cannot navigate through...then you can plan on waiting about 25 minutes or in line. Take a good book!... inefficient. read more

I love the new store BUT I absolutely hate the long lines with one or 2 cashiers ONLY and how the cashiers DO NOT bag your groceries half the time AND when they do bag them, they don't know how to bag things properly. I mentioned this to the store manager and she seemed flippant about it. I guarantee you that if this was the store I was managing, I would definitely get my employees to do better. When I was growing up, bagging groceries was an art and it was something to be proud of. Half the cashiers here look like they hate their job. My daughter helps me bag or even re-bag the groceries after having my bread or eggs crushed. Do better, this isn't Aldi's and I spend hundreds here on a weekly basis. read more

Low prices on baking ingredients, cheese, and meats (when on sale) brings me happily to this clean store. Oh, and today I accidently left my wallet and Leslie, my cashier, gave it to a manager, Jaqueline, for safe keeping. When I returned for it, it was safely waiting for me. Thanks ladies! You can't put a price on honesty! read more

Cashiers here are horrible in the late afternoon. Actually mostly everyone in the store that works there in the late afternoon have the personalities of sloths and horrible attitudes I just stand there and observe there facial expressions waiting to get checked out it's really really bad so bad I wish I could fire some of them myself. The cashiers really need a reality check if you don't like your job quit!! Does management know their like this? This is definitely a ongoing issue with this place...The morning crew is great!!! The lovely lady that handles the flowers, the cashiers to the produce guy all are awesome in the morning! read more

The staff at Smart & Final gets 5 stars from me! During the COVID19 panic shopping and the current stay-at-home directive, the team has worked round the clock to keep as many items on the shelves as they can. They've had items restocked that other stores didn't, including drinking water, dairy products, bread, eggs, and napkins They're totally efficient at checkout, also. Keep up the great work, and thank you for supporting our community! read more

This place sucks. There are few employees to help you. Kinda reminds me of the Home Depot. You are on your own.

A employee by the name of Maria was so helpful and nice, she was very patient and directed me to a specific product I was looking for. Great customer service, definitely will be coming back and hopefully seeing this beautiful young girl, such a great customer service. read more

My mother and I were doing groceries and our things were already in the conveyor belt and it was our turn. Clearly, the standard procedure is whoever is first in line will be the first one to check out and the person behind has to wait and clearly, the person behind has his or her things BEHIND ours. This happened today around 1:30 at the cashier second to the one at the end near the alcoholic drinks and the lady who rudely helped us was short but we did not catch her name. She was a Mexican lady but I didn't get her name. It was our turn to check out and SHE HELPED THE MAN BEHIND US FIRST?! HOW IS THAT POSSIBLE?! Our things were already ready to be checked out and our things were in front of his things and she claimed that "he was there first." HOW COULD HE BE FIRST WHEN HE WAS BEHIND US AND WHEN OUR THINGS WERE IN FRONT OF HER THINGS. My mother, who is an old and kind, sweet lady, told her that we were first and she said that he was first and CHECKED HIM OUT INSTEAD OF US. TERRIBLE?! How could that be?! Her tone was the rudest tone in the world. This was a waste of our time considering we were in a rush because we had an emergency to go so just think how much time did this inconvenience waste us? I will never shop here again and will tell everyone I know that shops or plans to shop here to not shop here again because there's a chance that you will be treated in this way. DO NOT SHOP HERE IF YOU WANT TO BE TREATED IN THIS WAY. I HAVE NEVER FELT OR BEEN TREATED THIS WAY IN MY LIFE BEFORE. HORRIBLE! read more

When I'm in the area I tend to shop here since it's really the only grocery store around now with fresh and easy, Albertsons and Ralphs closed. Their fresh produce and meat is not the best quality. I still go to Ralphs awhile away for my veggies and meats,but they offer a good amount of items that one may need at home and the cashiers are quick and friendly. read more

Went to smart and final yesterday came across one of the employees ask her a question let me tell u she was very rude look like she didn't want to be here or to help then why come to work! Didnt get her name she has short hair to her shoulder color black with plugs earring ! After I ask her a question she gave me a dirty look ! And she told her employee something about me because they started starring unprofessional!!!!! read more

I hate this store. Unfortunately I have to do my shopping from there when I am in a hurry because it's so close to my house, but the veggies are so expensive ! The cashiers are so slow and they open only 2 ,one of them is the express 10 items only !! Last time the lady was the rudest ever ,her name is Linda and because of her , I will never ever go there again ! read more

We were looking for an alternative to the Ralph's and Albertson's markets and decided to give this store a chance. Forget it ... the selection is just fine ... but the service is non-existent. The manager wasn't even helpful while we were trying to locate products ... and the little cashier ... Christopher ... Yuk !!! Brash, rude and very unfriendly. He made us feel very unwelcome. Over bagged our entire order ... and never a hello or a thank you. His ego was the size of Montana !!! We can get that attitude at Walmart and K-Mart. Don't bother with this location ... poorly managed and not interested in welcoming customers or bagging their orders correctly. We will never return ... !!! read more

Very bad service, management is very rude and not just to customers but employees I've never seen people (cashiers) that over worked its a shame they push off so much on to very nice cashiers and one manager in particular was cruel to a cashier and should be disciplined for the way she caused a scene I won't shop there again read more

Finally a grocery store nearby! After Ralph's and Albertsons closures it made it difficult going an extra mile for groceries. Employees seems very attentive, and respectful. Their lines are a bit of wait but I can understand since they're the nearest grocery store that has good quality products. read more

Came here on a Saturday evening 5-26-18 and there is no parking available. So i left and went to another grocery store. There is a near by church who is using all the parking in front of the Smart and Final store, so the customers have no parking. read more

There are usually only 2 cashiers working despite long lines. The cashiers are extremely slow and rude. Today I was in line behind 2 people when the cashier from the next line (his light was off so we though his line was closed to customers) came and took the customer behind me instead of the next person in line. I put my items down and left. Why should I continue to wait when I should've been getting service? Despite this store being closer to my home, I will make the trip to Trader Joes/Wal-Mart. This store needs better management and customer service. read more

Did not buy gift cards here. I was buying 4 gift cards and the cashier had a problem activating them. Called the manager on duty and the manager gave me 4 saying they are activated. I asked her to match the activated cards with each activation receipt but she rushed me on saying they are all activated. I went home and checked the card number; found one that is NOT marching; I came back to the store and the manager is looking for the missing activated gift card. Taking more than 30 minuets so far.... read more

Same as any other smart and final. it was nice that they were open on christmas eve. Parking lot here is kinda small. Had to park in the lot next door. Also, thumbs up to Angel who saved me the brisket that i called in for. They were the only smart and final in the that had brisket in stock and he was nice enough to save it for me, very good customer service. read more

good prices, in and out faster than Costco. I just wish the staff moved faster to open a line when there are a lot of people waiting to buy.

I've gone to a lot of smart and finals because my father had a restaurant and we bought lots of supplies from there. I was help by an associate here... I believe her name was Cassandra... What a very pleasant woman. She was very helpful! Stores should employ more ppl like her... Service with a smile!! And knowledgable of the products within the establishment! All stores carry the same products!! But what makes a store stand out is the service it provides!!! She was awesome!! :) I will visit this store time and time again! Not only for the great prices and products! But also for that service with a smile! ;) read more

Haven't been here in awhile. Bought bread, bag of apples and a bowl of mixed melons. When I got home I checked the apples two are rotten and noticed the bowl of mixed melons looked like someone opened it, ate some and returned it. went back to return the items CASHIER named DINA didn't even apologized and asked how I paid for the bowl DUH check the receipt dumbass!!! Check your veggies and fruits before buying them peeps... they maybe contaminated. WOW NO APOLOGIES WHATSOEVER!!! read more

This store is no Ralphs that used to be there. S&F cut the store in half getting rid of the bakery and deli area that was in Ralphs. Geez most of us want that. Crap choices for meat, The meat is branded "select" which is the lowest grade yet charge as if it is "choice". Most of their prices are not that great. Produce so-so as far as choices probably the best stocked area if you had to rate it, If you looking for non-food items like OTC drugs and sundries unless it is paper plates, napkins, and such forget it. I can get a rotisserie chicken that is better testing and about a buck and a half cheaper at Baja Ranch. Honestly, this is a crappy replacement for Ralphs, and I didn't' really think that was a great store. read more

I am a hard working afican american mother of to who barley makes ends meat. I am also a recipient of food stamps. I use to love shopping at this store I never had any issues until recently when I was using my food stamps to purchase groceries. The cashier was a you white girl with dark hair in a pony tail she was so sweet a d nice to the white couple in front of me in line"hi, hello, how's your day" ect... When it's my turn I don't even get a hello! She rings up all my groceries and I pull out my EBT card to pay and she roles her eyes then yells " IS IT FOOD STAMPS OR CASH" I was blown away!!! I told her it was food stamps and slid my card and she tells me there is nothing on my card I told her I know there is she states " WELL I DON'T KNOW WHAT TO TELL YOU!!" With major attitude! I also notice that my balanced dropped on her register so asked her if I could try again and says very loudly " if there's nothing there then there's nothing there sliding it again will do nothing!! " at that point I told her she was rude and I need to see her manager! The meander came avd I was so upset I told the manager to for get it cause I have never been so embrarrased in my life! So I then sat in my car in their parking lot avd cried because I was so upset the manager comes to my car and says so sorry but you card did go through you groceries have been paid for! All of the BS FOR NOTHING read more

This store is horrible. The last two times I've been there the lines were incredibly long with only two registers open. No one thought to open another register. Even when I asked it was another several minutes before they did. One smart guy left his cart and walked out. I will not be going back. read more

My friend and I have been to this new Smart & Final Extra 3 times now and we are not pleased. Each and every time we go there, there are stocking carts all over the place blocking aisles and it's hard to even get through. Oftentimes employees are actually stocking from the carts but other times the carts are just sitting there blocking the aisles. Very inconvenient to try and get in there, shop and get out relatively quickly. read more