Absolutely Excellent Experience!…read more From my description, our GE oven issue was diagnosed, had the part on the truck, & fixed our ~15 year old GE oven in a very short time. Very much appreciated for very fast response and very easy to schedule online for the next day. Costs were extremely reasonable and certainly significantly cheaper than buying another oven. Very knowledgeable and friendly. We will certainly call on Reimagine Services for our appliances issues. Extremely Happy!

Reimagine Service is truly top notch. I had an issue with my Samsung Washer and was under a tight…read moretime crunch to fix (less than 48 hours). During that time Hanna did an AMAZING job of understanding my situation, guiding me on why using generic OEM parts was not the best path forward to resolution, ordering the right Samsung parts and then putting a rush on a same day repair!! Unbelievable service level from Hanna-- true professional with excellent communication skills and great customer service. Hire reimagine for your appliance repair needs. You won't be disappointed. Thanks again Hanna!

Excellent service! The technician was professional, thorough, and quickly identified the problem…read morewith my washing machine. He fixed it efficiently and also gave me many helpful tips on proper use and maintenance to prevent future issues. Scheduling was fast, and the entire experience was smooth and stress-free. Highly recommend KoxFix Solutions!

Alex was quick to find the problem and checked everything. The whole process took less than 30…read moreminutes.

Imagine coming home after a long vacation on a weekend, Bags filled with old clothes only to find…read moreyour washer broken. It was 11 pm at night. Umid responded immediately and was there the next morning at 9 am sharp. He quickly diagnosed the issue. Fixed it and went above and beyond to also ensure the dryer was all good. Umid then proposed a deep clean of the dryer. His services was excellent. He provided before and after pictures and also very useful tips. Overall an excellent experience. Highly recommend Umid and UJ Appliqnces.

Umid came by quickly. Assessed the problem (bad switch) and replaced it. I ended up asking him to…read morereplace all the 4 switches so that in won't have any future problem. In short, quick and professional response with reasonable price. Highly recommended for any appliance repair work.

Overpriced and terrible service. They left me with a broken refrigerator!…read more I am extremely disappointed with Hotline Appliance Repair. I called them to fix my refrigerator, which wasn't cooling properly. The technician spent maybe 20 minutes inspecting it, claimed he had fixed everything, and then hit me with an outrageously high bill. The final price turned out to be twice as much as what they had originally quoted me over the phone, due to hidden fees. What's worse, the fridge stopped working completely just a few hours after he left, and all my food went bad. When I called their customer service demanding they fix the mistake or give me a refund, they were incredibly rude and refused to help. This company is a total rip-off. Save your money and find someone else!

Amazing service! George came right in time, he was very polite and explained me everything, my…read moreBosch Dishwasher was not working and he came and explained to me that there is some issue with the control board, ordered the part from the manufacturer, it took 2 days to get the part, and he fixed it at the same day! Definitely recommend their service, price was very reasonable. Thank you Hotline Appliance!

Our GE washing machine (less than four years old) stopped working Saturday morning. After a brief…read morephone conversation Saturday morning, the technician diagnosed the problem correctly and said he could come by to take a look later that same day. He arrived when he said he would and confirmed his diagnosis. Happily, they had the replacement part in stock (evidently we had a common problem), and we scheduled the install for Monday morning around 9:00 am. Once again, he arrived on time and completed the repair in about 30 minutes, and for a reasonable flat fee. We appreciate such efficient, punctual, and timely service at a fair price, and will gladly use Express Appliance and HVAC Repair again.

Great availability, easy communication, and competitive pricing, but it took 3 visits to get it…read moresolved. I found Express Appliance on Yelp and saw great reviews on both Yelp and Google. Elnur was easy to schedule and was prompt with responses. My dishwasher was stopping mid-cycle and leaving water in the bottom and all my dishes wet. On the first visit, Elnur checked a few things and cleaned out the drain hose thinking it might be a clog there. That didn't fix it so Elnur had to come back a second time. Here is where the experience lost the star mainly due to efficiency. He didn't really do anything when he was here, just moved stuff under our sink around to potentially fix the positioning of stuff and asked us to send a video of the dishwasher when it finished a test run. He then correctly deduced the issue from the video, but I felt that he could have asked us to send that at any time vs. extending into a third visit. Ultimately, the 3rd visit fixed it after he got the video and part needed. He does very honest work and has great prices, but you may need some patience if the initial diagnosis doesn't turn out to be fully accurate.

5 stars for the customer service, responsiveness, and communication…read more I needed my Viking range serviced as my oven would reach temperature and then fluctuate below/above by 50 degrees. Not a good thing when you're baking and end up with dry cupcakes and flat cookies. I called up Airport Appliance where I purchased my range but no longer in business and given the Viking Range (1888-845-4641) support. Based on location I was referred to De Anza Appliance in San Jose. Chris was very friendly, responsive and mentioned at the onset the visit would be $200. Ouch! Whaddya gonna do when you need it fixed and only trust and Authorized Viking Repair place. Ofa was sent for the service call and arrived within the timeframe promised. Friendly, thorough and professional. Fortunately, not a big issue and corrected with a visit as wiring was hitting metal and throwing off the temperature. Highly recommend De Anza Appliance as quick to get an appointment and professional service. Oven is working great again. NOTE: https://vikingrange.com/support-and-documentation/customer-support You can find the authorized service center based on zip code

whenever I call them, they do a great job. The person that came out was quick and efficient.read more

My Maytag stove kept clicking and wouldn't light up. Ilham came to work on our gas stove after…read morearranging the night before to come between 11-12. He figured out that the gas was not getting to the stove. After that, he helped get one burner working that wasn't working for a long time. Now, all of the burners are flaming HOT! It took him about 1 hour. He charged $175 and no diagnostic because he was already in Milpitas. He might charge a diagnostic fee check so ask for an estimate.

I had my 10+ year old Maytag stove heating element replaced. The job was relatively complex…read morebecause the part changed in the past couple of years. The job was done with professionalism and I am happy to use the extra heating element. I would recommend ISIB Appliance as they are quite reasonably priced and finish the job right the first time.

This was a somewhat convoluted repair, but I'll try and be brief ;)…read more I contacted Kongra appliance repair on Yelp and asked for assistance with a refrigerator that suddenly had decided to stop keeping cool. It's a Maytag side-by-side, and it's had some issues with the freezer coils icing up very 12-18months, and I'd just manually defrost them myself, but the fridge thing was new. Note, the appliance is more than 20 years old, but it's worked very well all this time that I really wanted to first see what it would cost to fix it before entertaining the idea of a forklift upgrade and buying a whole new unit. Russ came out that day and quickly identified a faulty damper (mechanically controlled 'vent' that lets cold freezer air into the refrigerator side), but wasn't certain the part would be available given the appliance's age. The next day he told me he HAD found a source for the part, and it'd arrive in a couple of days. Since my fridge was holding at 60F, I was incentivized to get the repair done ASAP. My freezer, at the time, was still pumping down to -10F. Two days later, Russ's co-worker "Kevin" came out and installed the new damper. It was not a simple process given it's mounted between the two sides (Freezer/Fridge), under the thermostat controls and in the far back corner. He got it installed, and confirmed it was toggling open and closed...However, during this time, my freezer started to NOT keep cold anymore and was up to 30F. In the past, when the coils iced up, this would happen, but I had just done the manual defrost 10 weeks ago. I asked if the damper could have had anything to do with the freezer issues, and the confirmed, that no, couldn't be related. Trying to figure out why the freezer wasn't pumping down anymore led to discussions of the possibility I could have a coolant leak, bad compressor and other potential more than $1500 costs (meaning, just buy a new appliance) which they'd need to come out and check to confirm. In the meantime, I said I'd check the coils again to see if they had iced up. So, I checked the coils, and again, much sooner than usual, they were completely covered in ice, so I did another manual defrost using the recommendation Kevin provided which was much better than what I've been doing over the years. I asked Russ, since we were working on the appliance anyway, if he could check to see if my defrost function was working (since it didn't appear to be). Post coil defrost, the freezer was cooling down again so it was clear this wasn't a compressor or coolant issue (yay). Kevin came out and confirmed the defrost heating element resistance was in spec, the thermostat controller was working and there was nothing in the freezer side that would be causing the ice up...so, back to the fridge side to check the logic board. He confirmed that the logic board's defrost function wasn't working right, so they found a new controller for me (for a greater than 20year old appliance). One day later they had it in hand to install. After installation, Kevin confirmed by triggering the defrost that the new board was working properly. With my de-iced coils, new damper and now new controller board, I waited a weekend to see if everything would still keep working. After 2 days, my fridge was down to 40F, my freezer was back at -10F, and I can hear the compressor cycling on and off as the defrost function runs (which I haven't heard in years, but didn't know I should have been listening for). Everything is working great, and I really appreciate the fact that my invoiced price didn't increase even though it seemed clear the level of difficulty they anticipated was greater. Very happy with the service, communication, speed of resolution, knowledge and friendliness of Russ and Kevin and highly recommend them.

Russ came at 6:55. Spent 2 hrs reading the manual and trying to diagnose the issue. In the end he…read morewas not able to diagnose the issue. STILL DEMANDED HIS DIAGNOSIS fees. We had an argument. I told him I would report him to Yelp. He said he would put in 10 fake negative reviews to my place of business if I reported to him. I found him through Yelp so it's my duty to report a bad experience so