I've had a really great experience here. Gus is hands down the best manager. Since I started…read morerenting my storage unit, he's always been super helpful and quick to handle any issues. That's honestly why I decided to stay. The facility is clean, safe, and well maintained, which gives me a lot of peace of mind. The whole management team does a great job. I would definitely recommend this place if you're looking for reliable storage.

We have been customers for more than 20 years now and the staff, Gustavo and Ana, have always been…read morefriendly and understanding whenever we needed service. The inside of the location is spacious so you can get to your unit with no problems and the storage units are decently sized to store many things.

I recently rented a unit with Able Storage and I can say this place is wonderful. Melissa is…read moreawesome, friendly, and made the process smooth, and got everything set up for me and ready to move in quickly. The rest of the staff is really helpful, the building is clean, and most importantly I feel safe there, and I feel that my belongings are safely stored. I definitely recommend Able Storage.

Had my stuff stored for three years and their climate control storage area. My experience with able…read morestorage is amazing. They're clean courteous and keep you informed of new hours. Thank you so much Abel storage you guys are amazing. Five stars.***** one more thing and most importantly, the staff is so kind and so ready to help with whatever you need.

Great place and excellent service. Everything was very clean and well-maintained, which made the…read morewhole experience even more comfortable and enjoyable. The staff were friendly, attentive, and made sure all my needs were taken care of promptly. I really appreciated the attention to detail and the welcoming atmosphere. It's not easy to find a place that combines cleanliness, professionalism, and great customer service so well. I will definitely recommend it to my friends and would happily come back again in the future.

Great experience! Good value and top customer service. Would highly recommend to anyone in need of…read morestorage in the area.

So far so good, reserved and complete form online…read more Suzanne was awesome and reach out to make sure my move in was smooth. With the app automatically opening the gate and easy access to unit; no complaints so far.

So I rented a storage unit from this place for 12 years straight. Rent went up every 6 to 8 months…read moreor so, but I figured hey it is real estate and the increases reflect California real estate market. So I bit the bullet, tightened up my belt and dealt with it until i was able to get out and stopped the bleeding. Fast forward to this past few weeks. I was going out of the country and needed a space to park my car for 18 days. Figured it was temporary and that I would be back soon, I opted to rent a parking space here since it is nearby. It was an uncovered space but I thought it would be OK. I was wrong, completely wrong! When I returned and went to retrieve my car, there had been an attempted theft! The steering colum case was ripped off​ and the ignition key slot was damaged to where it would no longer fir the key. The interior was a mess. The glove compartment and between seat interior compartment were thoroughly trashed. Everything was scattered all over. The battery was taken. So even if I manage to force the key into the ignition, the car will not start. This was about 4 or 4:30 pm. on a Tuesday afternoon. And "no Public Storage personnel" was anywhere to be found dispite the posted hour of operation of 6 am. to 6 pm. So I called. No live person to take the call. I left a message. A short while later they called me back. As I began to tell them what happened to my car, they told me yes they know. The incident happened 2 days prior and that they have file a report with Montebello PD and for me to come next day at 2 pm. to get the report number to file with my insurance. Sound ok so far? Next day I showed up at about 2:30 pm. and told the lady at the office near the gate what happened and why I was there. To my astonishment, she knew "nothing" about it! The left hand didn't know what the right hand was doing. After a few minutes, another lady called into the office and confrontationally and combatively proceeded to tell me they are not responsible. Was I upset? Oh! Why would a long time customer like me be upset just because I "paid" to leave my car somewhere thinking it's safer than parking it on the street? Why would I be upset if the party I paid tells me they don't know anything about an attempted theft of my car after having told me to come get information? Why would I be upset if the party I paid tells me they are not responsible for anything that happened? Why? Why would I be upset? So I put in a call to the PD and waited. When the black and white pulled up and official police report was filed, the officer tells me she just came from another incident report at a Public Storage. We went to the office to as about security footage and a man who introduced himself as the District Manager was there. I asked him if this type of thing is a common occurrence here. He responded "No. But a lot of people are impacted." What the f_ck does that mean? My take... The people who attempted to steal my car had access to the gate access code. Surely they wern't going to ram the car through the gate to get out if they succeeded in hot wiring my car. Conclusion: This is not the place to trust with your belongings. It is not safe and they don't care...

I've work with many different storage companies throughout the years, but I have to be honest and…read moresay that SmartStop Self Storage #6131 in San Gabriel is the best in the business. The place is practically brand new, is always clean, and I never have a problem with entering & leaving the facility. I want to give a special shout out to David, Anna, & especially Eddie. They've all been extremely accommodating & very professional at their jobs. Always very pleasant and courteous when I see them. They are always very willing to help when any issues arise. They are great employees. I feel safe and secure that my things are stored at their facility. Never had any serious issues. I will continue to store my things there because it's close & convenient, the facility is beautiful, but most of all because of the employees.

Needed to upgrade my unit, in the middle of my cycle. Wasn't sure what was needed, spoke with Anna…read moreto see what my options were. She was super patient with me and showed me a couple of unit. Since I wasn't sure of the size I needed she showed me all the units that might work. Didn't end up making a decision that day so instead of trying to sell me on a unit she just explained what the process would once I did decide. Appreciated the fact that I wasn't pressured into anything ,but instead was shown clearly what my next steps were. Great job Anna!!!

Marizol was very helpful with application and tour of the unit and showed great customer service!read more

Today I moved into my storage space. Marisol helped me and was amazing. She showed me how the…read moresecurity gates, elevators, and unit functions. Because of her I will have a great day and enjoy coming here to use the facility!

Amazing experience. I have not been able to really be out and about due to health issues. It was so…read moreconvenient. I was able to see the rental options online and even rent online. I am not comfortable doing so, and I was able to rent over the phone. Property was very clean and accessible plus affordable.

This review is for Gabriel the new manager on location. I had been a customer with them for about 8…read moremonths (yes I also got a price raise at month 6 but if you read your contract it says they are allowed to do that because your contract is month to month basis, with possible reevaluation. If the land prices around the area goes up, your rent will go up too) and I wanted to downsize because I took out some stuff and didn't need that big of a space anymore. Gabriel was very patient with me as I wanted to wait for the price to drop before transferring to the smaller unit. He always wears a mask and keeps his distance for safety purposes. Three weeks later, I got my new smaller unit. It was thoroughly cleaned. Gabriel is cleaner than the previous manager, and I hope he stays for a long time here. He is also very nice to give me the first available unit closest to the entrance. He tries to give you the best service possible under the given circumstances, really. He also allowed me to borrow the moving dolly to move my stuff from one unit to another. Very very kind and helpful. He goes out of his way to gives the customers the best possible options or alternatives. The storage facility itself deserves only 3.5 stars. It's located next to a slaughterhouse so it stinks like cattle manure from late morning til dusk. My ex-unit was outdoors, the first one next to the office, and we once had one fat roach on the wall. I reported it to Gabriel and he took care of it, and reported it to management. No other pests sighted, and they have rat poison every two units or so. The outdoor units are more prone to cobwebs, so if you're going to store and forget, please be aware.

The staff was fantastic! Easy set up, friendly and we felt safe with their "we've never had a break…read morein" declaration. Very clean too! We're very happy with Storbox!!!

Monica gave me a fabulous tour of the storage options, which was extremely helpful. The facility…read moreis impeccably clean and secure. The perk of using the truck over the first two weeks is super. I feel good renting space here.

Cynthia was amazing! She was honest, clear, funny, and genuinely made my day. She answered my…read morequestions directly and made the whole process feel much easier. She's seriously great at what she does -- give her a raise! Marcos also helped us with the tour and was incredibly kind, laid back, and helpful. Even while juggling other responsibilities, he made us feel comfortable and never rushed. He even gave us a great local food recommendation! He's awesome too -- give him a raise! The storage unit price is also great. I do recommend everyone avoid storing food or anything that could attract pests, because that can affect the experience for everyone. From what I was told, management does try to stay on top of prevention. I'll continue updating my review as our items remain stored here, but so far, it has been an amazing experience!

This location is great for Amazon returns and print outs. Cynthia always multi tasking making…read moreeveryone that walks through the door feel welcome.Thank you for your kindness Cynthia

I needed to move my 8 bins that I had stored in my Dads apartment garage unfortunately had to move…read more I was able to find decent rate online at $47 5 by 5 small store unit like big closet. The young man Pedro was awesome made me felt welcome show him the rate online he honor it. He was very detailed walked me to my unit and was able give me one by the elevator plus they have cart to move your stuff from outside to the unit. Walked me through whole process excellent customer service. Please as for Pedro he is awesome.

Very nice personnel, good prices. We like to park our truck here. It is clean, well maintained and…read moregood communication!