I too used yelp to find Smile Solutions Dentistry. We had a great family dentist before we moved to Orange County. He was the kind of doctor that would call us in the evening to see how we were doing if there was any major worked that was done earlier in the day. We choose a dentist that was in Irvine because she's the sister of my sister in law. For several years, we were seeing a dentist who's a sister of my sister in law. We were never seen on time, the cleaning was very abrasive, and the billing was very vague. A $500 dollar retainer fee that was never discussed and charged to my insurance for orthodontist worked for my son was the straw that broke the camel's back. I yelped and sent in my husband first to see if we would like Dr. Chamkasem and his staff. I can't tell you how happy we are to find Dr. Chamkasem. We are always seen on time. The hygienists are very gentle with the kids and especially me. I'm one of those who would have to have my gums numbed before any work is done. I'm proud to say, I have graduated from being a big baby and no longer need it when Kim or Dr. Chamkasem works on me. What I also love about this place is that there are no surprises what my insurance pays and what I'm responsible for. I'm so happy with them that I don't mind telling a complete stranger while standing in line at Jalapenos what a great place this is. ps Dr. Chamkasem also called in the evenings like my previous doctor would to check up and see how we all did with our first visit. He's a busy doctor but he still takes time to care for his patients. read more

I've been coming here for a few years now and I can't say anything bad about this place. I was traumatized as a child and teen with some evil dentists so I stopped going (I still took care of my teeth though lol). Eventually, I knew I couldn't avoid the dentist forever if I didn't want my teeth to rot. I looked up reviews and came here since it was located close to work. Dr. Chamkasem took his time and made me feel 100% comfortable and his assistant at the time was so sweet. I've loved this place ever since. Norma is the sweetest. I'm a VERY forgetful person and I love that Norma sends me e-mail, text, and phone call reminders if she hasn't heard from me. It's weird to say I love going to the dentist, but....I love going to the dentist! read more

Dr. C is great! I hate going to the dentist, but I'm usually in and out pretty quickly here. The things that go in the mouth for the x rays are really painful for me, but thy put these things on the side that makes them more comfortable . The best part is that they will make a whitening tray and give you free whitening gel with every visit. read more

Got 2 crowns done & I didn't even feel any pain. His price is not cheap, but reasonable. Thank god for insurance. I finally pick up an electronic tooth brush. Hopefully, I don't need any more work. read more

Dr. Chamkasem and his staff were great. They take the time to explain the work that needs to be done, and the billing as well. My appointment was at 530pm. I got there 10 min early, and they were able to take me right away. Hardly ever will you see someone in there before you, unless they are leaving. They make sure to spread enough time between appointments, because Dr. C does want to feel like you are being rushed. He is the only dentist in this office, so there won't be any double bookings. They are very personable here. Not like those dental groups who don't even remember your name. They offer free teeth whitening, no strings attached. Just make sure you get your standard cleanings every 6 months. I recommend Dr C to everyone I know. read more

The most important thing to me when choosing a dentist or any other type of office visit is wait time. I'm a mom of two and finding someone to watch my kids so that I can go to a dentist appointment is hard to find, so I really appreciate the punctuality Smile Solution has for their appointment times. I have never been in the office for more than an hour total. Yes, that's right, wait time and the time they work on me is never more than an hour. That means someone can possibly go get their teeth cleaned or even a temporary crown put on during their lunch break. I really love that my time is taken into consideration. Dr. Chamkasem is also really nice and personable. When he numbs my gums, he wiggles my cheeks so that it doesn't hurt that bad. Also, throughout the process, he's always asking if I'm ok, and the best part of all, he calls the night or day after you've had work done to ask how you are feeling. I would recommend Smile Solution to anyone and everyone. read more

Thanks to fellow yelpers, I'm not scared of dentists anymore... Well, much less scared :) This whole office is extremely friendly, professional, thorough, & and I can keep going but you can read the numerous other reviews as well. Dr. Chamkasem really takes the time to explain everything to you, answer any questions you may have regarding your oral hygiene. However, the best part is they offer FREE teeth whitening if you keep up with your cleaning appointments. read more

After 3 years my husband I I love Dr. C and staff. Billing - they are helpful and fair to their patients. Quality - The work Dr. C. has done has been reliable, looks good, feels good and holds up over the years. He does extra little things that take the experience to the next level. Complimentary teeth whitening with teeth cleanings, he even took care of buffing out some rough edges and staining for me. Teeth Cleaning: I've used 2 out of 3 of they hygienists - Denice and Kim. They are both 5 star. X-rays: They use a modern digital machine so no more oversized painful cardboard thingys to force myself to bite down on (I have a small mouth - if you do too and are having work done be sure to remind his assistant for when she is using the suction tube while he's working on you). Insurance - we had to go without the insurance Dr. C takes for a couple years but as soon as we upgrade to a PPO plan we did just to get back to Dr. C. He is worth it. read more

Before visiting Smile Solutions Dentistry, I had not visited a dentist in over 10 years. I had terrible experiences previously and as a result, I avoided going to the dentist until I found Dr. Chamkasem. The entire process made me feel much better about my dental health. Norma was very helpful over the phone when I was scheduling my initial and subsequent visits. And when I met Dr. Chamkasem, he asked me about my prior experiences so he could make me feel as comfortable as possible. He walked me through exactly what was happening throughout the dental examination and communicated with me extensively, asking if I was okay multiple times while I was in the chair. He made no judgments about the current state of my teeth and was very understanding of my fear of needles. Bottom line: Dr. Chamkasem and his staff genuinely cared about me and my dental health, and I would highly recommend Smile Solutions Dentistry. read more

I went to Dr. Chamkasem based on all the reviews here on Yelp. I was worried I was taking a gamble, but I was pleasantly surprised. Dr. Chamkasem and his staff are fantastic. My previous dentist made me feel like my teeth were going to fall out of my head and that I needed serious work. I felt they were just trying to rip me off. Come to find out, Dr. C said my teeth are in great shape and all I needed was a simple cleaning. Oh, I almost forgot the free whitening trays too. Really. Free! Fair, honest, professional, very nice. Highly recommend. Thanks Yelpers! read more

Woo hoo! is correct for Dr. Chamkasem and his amazing dental skills. My appointment was at 2pm but he was ready for me as soon as I walked through the door. Everyone at the office were so kind and friendly, you'd almost forget you were at the dentist office. For someone like me, who is TERRIFIED of dentists, I have to say, I was put at ease by Dr. Chamkasem really quickly. Thanks again guys for a good experience! read more

I called in to get a second opinion and was lucky enough to speak with Dr. C. He is very courteous and went over the procedures I should have based on the information I provided. Although I have not had a procedure done with Dr. C, the fact that he took the time from his busy schedule to speak with me, speaks volumes about the type of care you'll receive. read more

I did my homework before selecting this particular dentist office. I am glad that I did. This is a very small practice offering personal, caring service. I even received a thank you letter after my appointment. Who does that ?! Dr. C and his staff knew that I was way overdue for an exam, cleaning, etc and that I was very pain intolerant. I was treated with care and respect and walked outta there on cloud 9. Don't hesitate to book here !! read more

I highly recommend Smile Solutions Dentistry. Doctor is awesome - painless shots! I've recommended friends to go there and will never go to another dentist again. Staff is very warm and they make sure to accomodate your needs. I used to work for a dentist so can vouch on what a great doctor he is. read more

I really am happy going to Dr. Chamkasem. He is knowledgeable and does a great job! The staff is wonderful - kind and efficient. I was referred by a great endodontist (Dr. Lin) who said Dr Chamkasem is fantastic. Glad I found him! read more

My insurance plan changed and my old dentist was not in the "network." I searched Yelp to see if any of the "network" dentists were listed, found Dr. Chamkasem and saw the reviews. I have to say I am very happy I did. While I liked my old dentist, I rarely ever saw him as all of the work was done by the hygienist who was a little rough on the cleanings, often hitting nerves. As a result, I started getting nitrous to get through the cleanings. However, Dr. C. did the exam and cleaning. He was very patient and gentle. He made solid recommendations to keep my teeth and gums healthy. I'm happy to say that because Dr. C was so good and so gentle, I did just fine and was "nitrous" free. If that is not enough of a bonus, his front office assistant Norma and his back office assistant Trish were very friendly, warm and professional. I would recommend Dr. C's office to anyone. read more

Dr. Chamkasem is awesome! My dental experiences have always varied because they were never consistently great...until I found Dr. Chamkasem/Smile Solutions Dentistry through Yelp when we were living in Tustin. I LOVE it here! As long as he's practicing and I live in So Cal I will keep coming back. Mind you I have now moved to Pasadena/Glendale area and I keep going to Dr. Chamkasem's office. The staff is super wonderful and they always attend to their patients in the best manner. For those who had so-so experience, you must have gotten the office on an off day because they are truly awesome. I have sent co-workers there and they all say the same, that they love it there. Thank you and keep up the great work everyone! You ROCK! read more

Dr. C and staff are absolutely amazing! I have never been to a dentist that has been extremely detailed in explaining procedures. Dr. C even calls up to check up on you afterwards to see how you are doing. Have you ever heard of a dentist doing so? Only Dr. C!!! read more

After yelping dentists in the Irvine/Tustin area I'm glad I ended up with Dr. Chamkasem. I think the poster in the waiting room that says "We promise to treat you like family" says it all, each visit to Smile Solutions has been worry-free and very helpful. I initially went in for cleaning, and later, fillings. Dr. Chamkasem is very thorough in his explanation of the issues, procedures, etc. at hand. He's genuinely concerned for your well-being and experience, which to me is a big part of why I recommend SSD. read more

The service here is exceptional. Dr. Chamkasem and his staff are the friendliest and most caring medical professionals I have met; they make going to the dentist an experience that I can look forward to. Dr. Chamkasem and his receptionist, Norma, make it a priority to explain the procedures that I need and inform me of their costs so that there are no surprises when I get the EOB in the mail. He is gentle yet effective, and I can tell that he genuinely cares about my dental health. I appreciate his thoroughness and verbal guidance through every procedure so I always know what's going on. I never had a dentist who personally called me a few hours after a procedure to ask how I'm doing until I met him! read more

Best dentist in my 30+ years of dentists. I moved away and know what I am missing now. Really nice and trustworthy. I didn't go for the longest time (bad on my part) because of previous experiences. Dr C worked with me and helped get me caught up on a lot of missed cleanings. Staff is all friendly and care about you and your family. read more

Just spoke to the doctor and front office staff. In my situation I have X-rays they were taken from another office. They refuse to work with me because the x-rays are not to their satisfaction. I've asked multiple times for an appointment, they seem adamant about taking new X-rays and constantly berate me that I will have to pay for a new set of X-rays. They did not want to see me without X-rays. Overall not professional. The above review was removed as requested by the doctor. Since then I am happy to say I have found a new office where my dental needs will be met. It's important to read ALL the reviews on yelp not just the good. The doctor upon speaking with him comes off as pompous, I was never treated at this office and I will never know. I was so stressed about this situation the doctor sent me a message asking if my review is "fair" the answer is my review is my review, if you don't agree then the person can still walk into the office, as for myself I choose not to based on how they handled my situation. I would add also that they say they accept insurance but it's at your risk, rather then say they will do what they can to submit insurance claim they would prefer that you pay cash and not go through insurance at all, furthermore they sent me a message telling me that insurances are there to deny claims. If you don't have insurance then this is the place for you. read more

I am so glad Dr. Chamkasem is my dentist. He is extremely nice, honest, does exceptional work, and is very gentle!! I used to be nervous going to the dentist, but now I look forward to seeing Dr. C because the entire experience in his office is always outstanding!! I recommend him to all of my friends!! read more

I just had my first appointment with Dr. Chamkasem and it was the most pleasant dental experience I've ever had. Dentists' offices have always seemed like dreary places to me, but Dr. C's office is bright, the entire staff is cheerful and helpful, and Dr. C. is caring and attentive. The entire practice really stands out. Five stars all the way. read more

Dr Chamkasem and his staff are awesome. He's the best dentist I've ever had!

i think this was my 4th visit. the staff was, and always been, friendly there. my favorite part is that i'm usually seen within a few minutes of coming in (i'm usually early!). one of my main complaint from today is that they don't provide privacy during the visits. i was hearing about how this other patient had "this and this" problem with her teeth. btw, i want to give props to kim collins(?), who i assumed was the hygienist (i saw "ROH" on her name card). she wore a beautiful smile and did 97% of the work while i was there. keep kim and i promise to keep going there! read more

Just got done with my 1st visit and so relieved and happy. I went in because I questioned my prior dentist and found out that I was right on my questioning. I let Dr. Chamkasem know that my prior dentist advised me that I had 3 cavities. He checked my teeth and let me know that I don't have any. I feel complete trust and honesty. The entire staff is the friendliest. There is no waiting in this office. They only take 1 appointment at a time. There is no sitting in a chair for 30 minutes while the doctor attends to a different patient. All attention was focused on me. They give teeth whitening for life, too!! The facility is super clean. It's such a relief to know that I am only getting services completed that I need. I was getting deep cleans which were not needed at my previous dentist. Dr let me know that I only need regular cleanings. He is there to do the right thing and take care of his patients. I am finally done hunting for a realiable, pain free, honest dentist!! I could not be happier. read more

Dr. Chamkasem is a great dentist. Apparently I have sensitive teeth and he didn't seem to be frustrated at all by having to numb me repeatedly during a routine filling. To top it off, I had been having an issue with a recent filling he had done and he had me in to insure 100% satisfaction the same day I had voiced the issue to his staff. I believe doing this cut into his lunch but he put me, the patient, first. His business model is nothing short of excellent. Fantastic customer service, friendly staff top to bottom, and really well organized administration. Would recommend wholeheartedly. The free whitening is also a great perk of coming here. read more

Typical dentist. They would only bill my insurance as a normal clean up/normal patient...but the dentist tells me i have tooth issues and need additional out of pocket cleaning, I told him if that is the case bill insurance as peridental patient and he would not......damn hate dentits.... read more

My teeth was hurting bad, so I yelp a few doctors office around my work. I was reading all the positive reviews about this place so I had to give them a try. I got to the dentist office and was greeted immediately. Everyone was very friendly, sweet, and nice. They totally made me feel comfortable about my choice. I would definitely refer this dentist office to anyone. I will be coming back after I see my specialist. read more

best dentist out there. i love the patient caring staff and the intelligent doctor. i love coming here esp for the free whitening. you must go!!!! read more

I always dread going to the dentist (who doesn't?), but I found Smile Solutions on yelp and I have to say that this place is simply AMAZING!! I went from a horribly managed dental office in the city where I used to live and found the best. dentist. ever. The staff were awesome and they never let my butt sit in a chair in the waiting room for more than 2 mins. before I was ushered away to an examination room. I'd recommend this place to everyone! read more

If there's one thing I can't stand it's going to the dentist. My last dentist scared me with every visit. The doctor at Smile Solutions, as well as the nurses and receptionist were more than friendly, and helped calm my fears of getting rid of my cavities. I can't believe how friendly the staff was and how patient the dentist was with my never ending nerves and fear of dental work. I have found a new home to make my teeth white again and I'm more than happy to continue using Smile Solutions to keep my smile happy moving forward! read more

break out your "Y2K" survival kits people, because the world is ending (again). why? i found an honest dentist! i know! i'm a bit of a masochist, so i don't really mind dental work. what i do mind is the major drilling to my wallet. i don't have the best teeth, but i don't expect it to cost thousands of dollars to repair. that's the estimate i got from the last dentist i visited and didn't go back to him or any other. it felt hopeless to find good, honest, quality dental care without being worked over financially. cost is the main reason why i make appts every 3 years rather than the suggested 6 months. i knew i was way over-due for a check-up and was dreading it. then i decided to jump on yelp. the first dentist that popped up with the highest review count was dr. c. i read all his reviews. EVERY ONE and made the decision to go. i am so glad i did. turns out, i didn't need thousands of dollars spent on work i "needed". i just needed a deep cleaning and to stop being so flippin lazy about flossing. here's a tip to all you dentists out there. stop ripping people off and be more honest (and gentle). maybe then you'll get a larger client base without having to be so shady to supplement your income. read more

I have been putting off going to the dentist for about 5 years now due to unpleasant experiences in the past with apathetic dentists and poor service, and quite simply putting my dental health in the back burner. So after reading everyone's reviews here, I decided to try Dr. Chamkasem. It's one of the best decisions I've made because I think I've finally found a dentist I can go to for years. I must say that my experience at Smile Solutions has been awesome from the moment I walked in. Dr. Chamkasem and staff go out of their way to explain everything to you, and make sure your experience is as comfortable and personable as possible. I had 5 fillings taken care of in about an hour, and the whole procedure was quick, painless, and Dr. C keeps you posted throughout. They even provide you with a free whitening kit...score! If you want individualized attention and friendly and efficient service, Smile Solutions Dentistry is the place to go. Thank you, Dr. C, Tricia, and Norma! read more

Wow! I had a completely different experience with Dr. Chamkasem. I cannot be the only person who had a bad experience! My 7 year old had a cavity, the Dr. proceeded to discuss it and show the cavity right infront of my little one. He went in detail about how it was deep and might need a root canal. My poor kiddo was upset for the rest of the day. My 10 year old was seen afterward with excellent teeth and no cavities, but the Dr. said that he probably did have severeal cavities in his baby teeth and they had all fallen out. I was shocked! I asked him how he could know that? He didn't answer me. How presumptious! (The dentist I have now reassured me that there is no evidence of previous cavities and was baffled by the comment) To add insult to injury, Dr. Chamkasem made the comment that going to the dentist should never be used as a punishement. What?! Again he said this in front of my children! I was stunned, insulted and shaking by the time I left. I guess he had some grudge against me. Very strange! Never again. read more

excellent staff and dentist. always efficient and professional. norma is the bomb! would highly recommend.