Gas station pump attendant Chris was impolite and has a very bad additude, hopefully smiths takes a look into it before other people have to deal with someone who does not enjoy there job, hope you have a better day Chris read more

The clerk at the gas station Chris has a great ATTITUDE and is REALLY helpful. I came to the window to prepay and he was helping an elderly woman in her 80s with arthritis pump her gas. If you think he has a bad attitude maybe you're the problem? read more

If you use the Smith's app coupons then you can get a good deal once in awhile. Overall their produce can be quality but that's hit or miss depending on the store! This Smith's is super judgemental- if you have tattoos or piercings they automatically assume you are going to steal something! They have a tall guy in a black shirt who shoots straight crusties and mad dogs you everywhere you go! read more

Their prices are ridiculously high! They want $80 for a $20 dollar pair of Dickie pants. That is insane prices in an insane world! Won't be buying clothes there ever! read more

Smith's Marketplace - The front of the store - Department Stores Near Me - West Jordan, Utah

Turns out I actually kind of like the Smith's Marketplace in West Jordan. For a brief history lesson, this was the old Fred Meyer before the Fred Meyers became Smith's Marketplaces. Think of it as a "Smith's Food and Drug and Stuff." Truthfully, I'm only so-so about the grocery part of this store. It's a nice location and with all that square footage they've certainly got a wide selection. But refer to my previous rants about the rewards card business model (hint: I hate it). So for me, it' the Marketplace part that is surprisingly alluring to me. For one, they carry some different items that you don't see in every other big box store. It's hit or miss. Sometimes it's straight off the boat from China, but some of their home decor, garden, or housewares stuff if a fresh break from the same-ol' that you see everywhere. Speaking of the garden area, this is my favorite part about this Smith's Marketplace. They simply stock more interesting things than any other store in the area. For a total geek-out, of course you go to a nursery. But nurseries can be big, overwhelming, and understaffed. So the garden section here is an awesome alternative and has a rockin selection of harder to find annuals, lots of unique veggies, tons and tons of herbs, and my absolute favorite selection of small perennials. Unlike most places that only sell these things in a gallon bucket for $15 bucks, these guys stock the small pots and charge $2.50-$4 each. If you've got the patience to plant small, they end up just as big and beautiful. Huge plus. I always stop here in the spring to see what they've got, and at their prices I've bought flats and flats of annuals, perennials, veggies, and herbs. There's a Fred Meyer Jewelers here, a UPS store that shares the building, and I think I saw they have a kiddie-care center where you can dump the kids while you shop. You'd have to verify how that works for sure, I was in a rush to get my concert tickets (this is also a SmithsTix outlet) and didn't ask how the kiddie thing works. read more

Smith's Marketplace - Department Stores Near Me - West Jordan, Utah

Very rude man at checkout on isle 16, and Adam his bagger. Don't they speak to anyone anymore? He never even looked at me a d no acknowledgment that I am spending money on his store. Too bad read more

Smith's Marketplace - Rude cashier a d his bagger on 16 . - Department Stores Near Me - West Jordan, Utah

I placed an online order and everything I order was marked "out of stock". My order was approximately $54 However, my credit card was charged over $150 for someone else's order. I never received what they charged my card for. So whoever ordered the online $150 got a great deal because they got all their groceries for free while I'm fighting to get my card refunded for the ch that belongs to someone else! I can't get a call back. I did an online chat and they said my card would be credited back and nothing was done. I've emailed and no response Buyer BEWARE if ordering online!!!! Make sure you check your receipt, credit card and online purchase to make sure everything is correct or you may get stuck with someone else's charge!! And absolutely no help from customer service or anyone from the corporate office I'll enjoy paying for someone else's groceries while they enjoy their free food! Thank you Smiths market place in West Jordan, Utah read more

The Night Shift money service manager who ever she is. Is very unprofessional & lazy as she did not have right information to help, been a regular at this smiths but want everyone to know how rude & ignorant she Is & especially for being a Manger read more

The moment I walked in the store after buying girl scout cookies they "profiled" me as a theif all because i wanted to pay for ALL OF MY PURCHASES AT THE END LIKE ANY OTHER CUSTOMER!!! I had 3 different store associates walk up to me like I was stealing something!!! Why would I ask them to hold my movies of I was stealing??? Are you serious? Then i talked to the "active manager" and she was a joke!!!! Said she'd go talk to the associates involved hahahahaha yeah right. I was wearing a face mask because i don't want to get covid yet again and my hood was up BECAUSE IT WAS RAINING OUTSIDE!! So that automatically makes me a theif?? Are you serious?? I will be contacting your corporate office read more

I don't know what happened to the staff at this location on 11/21/22. Most of the checkers except for mine were in a very bad mood. One was complaining about numerous customers and a little boy playing with his toy gun while bagging my food. My bagger mixed yogurt with cans and cans on top of produce. No one likes bruised fruit. My daughters checker threw her produce to the bagger and bruised her fruit. It was a terrible experience. We could not wait to get out of the store. It was a very negative experience. I am not exactly sure what's happening to customer service these days but it has really gone downhill. I have worked in customer service my entire career and would have been written up for this behavior. I consider myself a pleasant person and am always kind to the staff at Smiths. read more

We have been here on a few occasions as it is the closest Smith's to our apartment. It's a nice place. Two redbox machines outside. It's nice and open. The clothes section is to the left, very back right corner holds kitchen tools, gardening tools, bedding, etc. the grocery is in the middle, well organized, lots of options. It's nice to have a lot of brands to choose from. There were some great deals going on. I love to use the app to find the free Friday download to get a free item almost every week that I will enjoy! The parking lot could use some work, but there are always plenty of employees. Will be back and I'd suggest visiting anytime! read more

Beautiful store! Good prices, fresh produce. Very well organized and easy to find what I needed.

Absolutely disgusting place: I counted FIVE DOGS roaming in the grocery isles. One was licking everything on the bottoms shelves. Another was standing on its hind paws in the meat area with its snout poking around. Afterwards, there was dog hair everywhere on top of the meat packets. My friend's allergies were acting up so bad we had to leave the store. read more

The new store is great. The customer service on the floor is great. The person at self checkout is horrible. She looked at the cases of water on my cart and walked right by. Had to pick them up and scan them and set them aside. She made no offer to scan it for me. She watched me throw my back out and said not one word. So sad no none would go the extra effort anymore. read more

I needed a new set of towels, creamy gorgonzola, an organic Kashi Lemongrass Coconut Chicken, and a set of newborn Onesies. No need for several stops when there's Smith's Marketplace. I love this store! Here's the scoop on SM, for those who've never experienced it. As the name suggests, it's not Smith's Regular. It's the wondrous result if SuperSmith's had a baby with JCPenney. No, I know there's no such thing as SuperSmith's. But, just go with it. They have pretty much everything at SM. And they carry decent brands in their grocery, homegoods, baby, outdoor/home improvement, shoes, accessories, health & beauty, and smaller item furniture departments. Identical to Smith's Regular, their in-store brand is Kroger. The only territory I'm not a big fan of is women's apparel. It's all okay, and you can occasionally find some jaw-dropping deals on their sale merchandise. But I prefer Target for pretty much the same general type of women's apparel inventory. One of my favorite places in this store is their giant aisle of kitchen gadgetry. I love spending at least half an hour perusing every little handheld cook's tool I've ever dreamt of, and taking home a couple of absolute necessities (at least this is what Hubby is to believe). There's always something on sale that speaks to me. They even carry a reasonable selection of As Seen on TV products for the true believers out there. I quite like their fresh foods section, but wish they carried a larger inventory of organic fruits and veggies. The non-organic offerings are nicely presented, and fairly priced. They have the largest selection of organic frozen foods that I've seen anywhere, though. In fact, their frozen goods area is impressive overall. Others have mentioned SM's bakery. It's widely diverse, and offers many really attractive baked goods; but, for me, the items I've tried are deceiving. Quite disappointing tastes overall. The breads, with no exceptions, have been vapid in flavor; the pastries simply sweet with little substance otherwise. The last bakery item I bought here (some time ago) was a cheese bread with jalapenos. Savory and flavorful should be spot-on descriptors of something that looked this good. I'm sorry to say it was anything but. I have not tried their in-store cafe, and typically only see store staff partaking of their goods. I've always wanted to ask them whether this is due to short break times, or great food. Who knows. Maybe someday I'll gird up my loins and give it a shot. If so, I'll surely report my findings in an update. So kids, when you find yourself in need of a 5-lb bag of Jasmine rice, a fine houseplant, a six-pack of brew (or two), some fancy new toe-socks, and the latest Jean-Claude VanDamme movie, this is your spot! Plan to make an afternoon of it. Tell them I sent you. It'll be fun to see the confused looks on their faces. read more

I actually enjoy going to Smith's Market Place. Some things it is better to go to walmart or harmons (food wise) or another large chain, but the shoes and other stuff is decently priced. Its nice to browse and look at the flowers/plants, chill on the swing, or even kick it on the couch. :) read more

Smith's Marketplace - logo - Department Stores Near Me - West Jordan, Utah

I love this store. They have a great selection of organic items and alternative dairy/gluten foods. They always have the type of milk we drink and the prices are the lowest here for those things. I love when they have the 10 for 10 sales or buy a certain amount of cereal and you get a gallon of milk for free. All of those things I but anyway, having two boys who eat like grown men. So getting these things at great prices is an extra bonus. Staff is always friendly and check out is quick. read more

Every week you give coupons for different items at a discounted price, I know that if I drag my feet Friday to collect my goods that you keep it well stocked for Saturday. So I don't mind going well out of my way cause I know you'll have plenty, Thank you! If only the other Smith's on 90th and the 7800 s one would follow suit read more

New Year's Eve order food for delivery at 11 am to be delivered the next 5 hours. Got a text that will be delivered at 515 pm apologizing for the delay. Never arrived. Called at 7 pm was told that will be delivered by 945pm. Never delivered. Called but customer service is closed. On the web it shows out for delivery by 11 pm or midnight. New Year's Eve dinner!!!! Really? Totally unacceptable and no text with updates. Smith's you must be ashamed for this kind of service. If you cannot deliver better be honest than leave your customers without food on New Year's Eve. read more

Got king crab legs from the seafood deli and steamed them but I didn't eat them because the meat was SLIMY and smelt like AMMONIA. It was so disgusting. read more

I usually LOVE this location. COVID19 has given the employees at this location the idea that everyone is diseased and they can treat their customers like trash! I have been coming here when I live closer to the 7800S 5600W location for over 5 years, never have been treated like I was tonight. I understand everyone is on edge but the guy blocking the door tonight took it to a level that wasn't necessary. I don't think I will be back. read more

I understand that they close at 8 because of Covid19 but they should all get on the same page. A girl outside who works there told me to run so I could make it and the incredibly rude man at the door told me "no" at 7:56. I literally needed ONE thing (I was there 2 hours ago) and I would have been out by 8. Instead of going there for all of my grocery and household needs, I will be not only shopping elsewhere but urging others to do the same. I SUGGEST YOU DON'T SAY YOU CLOSE AT 8 IF YOU CLOSE AT WHATEVER TIME THE RUDE MAN AT THE DOOR DECIDES YOU CLOSE. read more

This interior is gorgeous...one of the most pleasant places I've shopped in...my previous review still stands, but this one has a near dizzying array of stuff inside and the layout is pretty good, bordering on spectacular. It is also incredibly clean. This may be the best location in the valley. read more

Horrible customer service. I will never come to this smiths again. All the woman workers are unhappy and very rude. Very disappointed.

I usually really appreciate the selection this store has to offer. Today, I was a bit disappointed to find all the kids shoes starting at $30 and going up from there...it made me want to go to Wal-Mart, and I never want to do that...hmmm. Is it possible I could have seen this experience differently? It could be that we were all just too hungry to get 'the most' out of this shopping experience. All I know is that we didn't buy shoes...I'll try Payless next time. read more

Me and my dad went to buy a lot of chips and food and we didn't see the Express lane and the manger of the front desk was so disrespectful to my dad he said do you not see the sign and there was no one in front of us or behind us my dad said sorry but he still was disrespectful to my dad worst experience ever. read more

Extremely pricey shoes and apparel and lazy/rude staff (not all of them).

Such a great location for a Smith's Marketplace. Bountiful selection of foodstuffs and you can get small electronics and well. They sell clothing and travel gear as well as shoes. The service is good and there is so much stuff when it comes to being under one roof. read more

Rude and annoying sales people. They stalk you 30 mins before close constantly asking if you need help and asking if you know they close in 30 minutes. Then again and again. It's not enough that they get on the PA system and aggressively state they are closing in 5 minute increments either. Every aisle or area you go all the employees jerk their heads and stare you down til it's so awkward you just leave. And all this and their so obvious loss prevention woman following me everywhere to the point I'd like to follow harassment charges. She is terrible at her job by the way. read more

The produce here the last several months has been pretty bad. Moldy strawberries, rotting fruit that is going soft...I have to sometimes dig to get something decent. Which is a big problem that I am seeing more and more from this store. It is a shame, because I rather like it. read more

First time into the clothing dept. Checked out by Jimbo. .i failed to check an item for price tag. I went right to the garmet for price tag. Super nice and I will certainly return. read more

Smith's is famous for overcharging especially on sale items. Every time I go to Smith's whether it is for just a couple of items or more, I can ALWAYS catch them ringing something up for more than it was marked. BAD BAD Business to rely on customers to catch their bad mistakes. Watch them carefully every time or they will overcharge. read more

Trying on clothes is ridiculous here. You have to pick up the phone to even get anyone to unlock the dressing rooms and they are annoyed and slow if they even show up. A women came in and left, she didn't have time to wait. I waited about 5 minutes and nobody came so I left and won't go back. You are losing business locking the dressing rooms. Their clothes are cheap and they are priced like they are a Nordstroms. read more

This store is clean, with very friendly customer service. I started going here with my GF to just chill in a outdoor swing. Its a GREAT place to browse. Its a step up than Walmart as far as Home, Clothing, and fantastic shoe prices. There clearance is buy 1 get 1 free. I actually miss the swing.... read more

I am so impressed with your customer service. The cashiers are always so wonderful and helpful and so friendly. I LOVE the variety of everything in the store. It's a one stop shop. I have two other Smith's that are closer to my house, but I choose to go the extra distance for this store. Your amazing staff has made me a lifelong customer!! read more

Smith's Marketplace is very expensive. They have a "Smith's" card that supposedly makes it cheaper, but when you don't have one, when you are just stopping by, you pay the higher price. read more

You need to put some emphasis on training your baggers. Today I bought several groceries. I didn't pay attention to the bagger because I was watching the cashier and the prices. When I got out to my car I started putting the bags in the trunk and saw they were all overloaded. By the time I got home several of the items had come out of the sacks. I was in a hurry so I didn't mention it and came home. Unloading the bags from my trunk the handles broke on two bags and spilled canned goods in the driveway. The frozen goods were put in the same bags as the paper products. The ice cream that is usually double bagged or at least put in a separate bag was was on top my two large containers of oatmeal read more