It all started when the original pest control company recommended by our builder didn't have…read moreavailability, so he referred us to Diablo Valley Pest Control. I spoke with Luke, and we were able to get service started right away. Luke is professional, accommodating, and very responsive. The service itself takes no more than 10 minutes, yet it keeps our home bug-free. Highly recommended!

Started service with Luke a couple months ago when I started getting some ant trails in the…read morekitchen. He got me on his schedule quickly and came out for the first treatment. He makes things super easy, communicates well, and does a great job.

Ten years ago, we had a major rodent infestation in our home (attic, subfloor and walls). These…read moreguys came out, sealed our home, cleaned the attic and subfloor areas, re-insulated and did not consider the job complete until there was no more evidence of the infestation. For the last 10 years, we have been rodent free. Recently we had major plumbing work done and some of the sealing work may have been compromised. We called The Original Rodent Proofers to come out and look at the prior job and tell us what needs to be done to re-seal the house. The inspector (Brandon) said that the plumbing contractor did a good job re-sealing but would look at each entry point and make sure that the job from ten years ago was still in good shape. This is being done at no charge since they stand by their work. These guys are a 5 star business.

I called around all the top reviewed places and decided on Original Rodent Proofing. They were…read morecompetitive, not the cheapest, but Shannon Lee sold me on their work, along with Brandon (owner's) call to check in and answer any questions. Their warranty on work done was another key factor. An electrician found a dead rat and droppings in the attic, so I needed clean up and rodent proofing. In the crawl space, a bunch of the ducts were unattached by wear and tear and plumbing work that had been done in the past (which I didn't know. No wonder my gas bill was so high over the winter!). Shannon and team cleaned everything up, sanitized, reattached the ducts and rodent proofed the whole house on the outside. Apparently the attic was vulnerable, as prior owners' foam had been chewed through in the eaves. After they were done they set traps which will be checked every few weeks. I will update if there are any further rodents but I am confident in the work by the company and team. I highly recommend this family owned company.

Pest Protection Services has been servicing our home for 11 plus years, keeping our home bug free…read morefrom ants, flies, cockroaches, etc. They come regularly for 11 years and had 0 issues with them. Daniel is the owner has provided nothing but amazing service throughout the years. My husband and I are very busy with work and he's been very patient with our schedule and so flexible. Don't trust anyone else with your pest control needs, but Daniel. You can ask me questions for more information about Daniel.

Been a customer for a few years. They offer great service and have excellent customer service.read more

Every 3-4 years the local ants start a colony near the house and start showing up inside. Each…read moretime, Jaime has come out promptly and done an amazing job of finding the problem spots and spraying the area around the house. With kids and pets, we prefer the ad-hoc visit over a monthly service plan and Jaime does not pressure you into a plan and does a great job solving the problem in one visit and that lasts several years. During his most recent call out, we found an area where rats had chewed through the crawlspace vent. He did an inspection and provided a very reasonable quote (compared to what our neighbors had paid to other providers). It's rare to find a reliable, quality, one-man shop - Jaime at Pestfinders is that diamond in the rough that I can't recommend enough.

We had rats in our attic and we got a recommendation about Pestfinders from our next door neighbor…read more We have been really happy with their service. A few things stand out. First of all, on the first visit, within ten minutes, the technician had spotted an entry point on our roof that was likely the cause of our isse. It wasn't obvious and the previous service we used (one of the larger services in our area) hadn't spotted this. Another thing that I noticed was the respect and care the technician showed at our house. It's a small thing, but when the technician entered our house he noticed that we had shoes by the door and went ahead and removed his shoes when making his way to our attic. Taken all together our technician was detail oriented, respectful, and thorough. And he solved our problem. On top of this the price point was comparable or even less than the larger company that we had used previously. I would highly recommend Pestfinders to others.

I couldn't ask for more in a pest management company. They're aware of our dogs are garden and all…read morethe possible issues we could have without their service. I've lived all over the country and have never encountered the amount of ants that we have at our house. Zach is a genius not only does. He know everything there is to know about getting rid of these ants and making sure that we stay safe in the process. He's a delight to work with. There's lots of companies out there and maybe even some at a lower price, we've been approached, we stay because of Zach. All five stars go to him! If there's an opportunity for him to be promoted or given a pay increase, I wouldn't mind our monthly price increasing as long as it all goes to Zach. I'm sure other customers would agree.

Great service for facilities, highly recommend! Great communication, very knowledgeable, very nice…read moreworker. -WSPA

David was wonderful today and so helpful! Ratman will get…read morerid of all of your rodent issues. We had an abandoned building next to us in a canal and that caused a lot of rodents. Gilbert and his team came to the rescue seriously. So grateful and I highly recommend ratman for all of your rodent issues and bugs and termites.

gilbert followed up with our concerns about both monthly maintenance for ants/spiders along with…read morehis team inspecting for vole/mole and rat activities appreciate his personal follow up

Also see my earlier review 5 Star on work Certech for me with an Ant problem I was not able to…read moresolve myself. Unfortunately, I had another occasion recently to need pest control services in connection with a rat problem I was having. We had used a different service provider 9 months or so earlier and had the problem under control until it wasn't again! The earlier exclusion work that had been performed had been compromised. I had found the likely place they were getting in and had reset traps in the basement; but, because I had had such a good experience earlier with Fermin and Certech, I called them up to get their professional experience and assessment. As was the earlier case with the Ant issue, they were responsive to my call, came out within 24 hours, and just brought a huge dose of professionalism and reasonableness. I don't know what it is with the pest business; but, I just always feel like I am being fed a bunch of scare tactics, oversold, and then left in the end too often with an ineffective solution , a long-term contract and difficulty in following up once they have the contract. That just hasn't been the case with Certech and it stands out as different from their competitors and is also so refreshing. Fermin was as patient, friendly and knowledgeable as he had been when he came out to our house earlier for the ants, and he worked with me to acknowledge the work already done and then advise and recommend only what incrementally needed to be done. He even helped me clear the catches I had in the traps I had set and rebait them. He also confirmed my assessment on the place they were likely getting in and helped me reclose that; but, also took it upon himself to do a comprehensive search for other exclusion gaps including up on the roof when he noticed a place our oak tree was touching the house. At the end, once again differentiating themselves from their competition, there were no exorbitant charges for the visit and no hard sell for a continuing contract. He was so honest he even told me I should be fine now with how things were and just to keep monitoring the exclusion areas and check the traps now and then. And, to call them again if I ever need them. So refreshing and, once again, renewing my faith that friendly, quality, professional service is still available in our community.

I have been a client of Certech for six years. They consistently deliver stellar service and at a…read moregreat price. They are always on time and have great communication before and during every visit. For instance, we keep our backyard gate locked, so they call every quarter to schedule a convenient time for the service rep to come by. Although every rep we have worked with was friendly, professional and respectful of our property, our current rep Jonathan is amazing. He's been our rep for two years. Every time Jonathan visits, he takes great care in removing spider webs and thoroughly spraying the property. He does his job with joy, which is what I feel knowing the insects are under control! Jonathan always asks about my family and is such a genuine person. I never thought I would love a pest control company this much!

Had our 3 month treatment for the outside. Jordan was very…read morepleasant and professional cleaning our cobwebs, spraying, and graveling. Thank-you very much as we continue NOT having anymore ants in our home!! I would definitely recommend this exterminator to friends and family. Thank-you, Homeshield!

2 missed appointments by Technician:…read more I had a scheduled appointment on a Friday, in the morning for a termite inspection. The day of the appointment, at the time of the appointment, I received a txt message from the technician mentioning that they would not be able to make the appointment as they were double booked. He proposed to re-schedule the appointment. I had already taken the morning off to meet the technician, with hours and income loss. But, I decided to re-schedule for the upcoming Tuesday. Tuesday comes around, and again I take time-off work and income loss to meet with the Technician, and they don't show up the appointment. This was the second time of missed work and income. I reached out to the Company to advice them and they prompted that they could reschedule me, but at this point my trust was already broken. The Company didn't take my time seriously. Company's should learn to appreciate that their customers are taking time out of their day to meet with these technicians, which translates to missed income or having to substitute the time-off with vacation time that can be used for the family.

Jonny was on time, knowledgeable, friendly, caring, and patiently explained the situation (bat's…read morenesting) and took care of us with excellent customer service. I will definitely refer him and the company to all my friends, family and neighbours. Thank you, Lila

Wilbur came out promptly and was able to help us with a bird issue. Friendly and quick service!read more

Rachel and Sean were great . Sean came for a free inspection…read moresame day we called and explained all the options. We had them rodent proof our house, replace insulation and install a radiant barrier. The team did a great job covering everything and blocking dust and debris from getting into the house during the cleaning. They weren't the cheapest option but also not the most expensive. Highly recommend!

They were almost 1/2 the price of the larger corp companies for the same job. They came out and…read moreblocked the squirrels from enter the over hang. They did however accidentally tapped 2 of them in side, so they came back out and created a small opening to let them go (for a fee, but still the total cost was less that the others) and then a few days later when all was clear, they closed up the opening (no fee for coming back to close the opening, very nice) to resolve the issue.